Thesis (MPhil)--University of Stellenbosch, 2005. / ENGLISH ABSTRACT: South Africa requires sustained economic growth in order to alleviate the poverty of its urban population. This study is based on the hypothesis that in order to sustain the existing "good" infrastructure and secure the "high-quality" human resource base of our country, it is necessary to be proactive with regard to the management of commercial/business nodes in order to ensure that they do not deteriorate or become stifled and/or excluded from delivering their full economic potential/contribution towards the urban economy. This study contains a synopsis of the research conducted by the author on behalf of the City of Cape Town - Economic Development and Tourism Directorate during 2003. The purpose was to develop a uniform model to ascertain and monitor the economic health of business areas within the Cape Town metropole. The research was presented to the City of Cape Town in the form of a protocol, which has subsequently been utilised to establish economic profiles for the Athlone Central Business District, Gatesville/Rylands business centre and Airport Industria. The focus and purpose of the protocol was to place tbe City Council in a position whereby the relative economic health of specific business/mixed-use areas within the Cape Metropolitan Area can be properly assessed, selected interventions made where necessary and results monitored. The point of departure that was adopted from the outset was that the assessment need not just relate to negative trends or indications of economic distress, but that there is substantial merit in assessing nodes that are seemingly "getting it right" or "booming". / AFRIKAANSE OPSOMMING: Suid-Afrika benodig volgehoue ekonomiese groei ten einde die armoede van sy stedelike bevolking te verlig. Hierdie navorsing is gebaseer op die hipotese dat ten einde die bestaande "goeie" infrastruktuur te handhaaf en ons land se menslike hulpbronbasis van hoë gehalte te verseker, dit nodig is om proaktief te wees ten opsigte van die bestuur van kommersiële/sakepunte ten einde te verseker dat hulle nie agteruitgaan of doodwurg en/of uitgesluit raak van die lewering van hulle volle ekonomiese potensiaal/bydrae tot die stedelike ekonomie nie. Hierdie tesis bevat 'n sinopsis van die navorsing wat die outeur gedurende 2003 namens die Stad Kaapstad - Direktoraat: Ekonomiese _Ontwikkeling en Toerisme - gedoen het. Die doel was die ontwikkeling van 'n eenvormige model om die ekonomiese welstand van sakegebiede binne die Kaapstadse metropool te bepaal en te monitor. Die navorsing is in die vorm van 'n protokol aan die Stad Kaapstad gelewer. Die protokol is daarna aangewend om ekonomiese profiele vir die Athlone Sentrale Sakegebied, Gatesville/Rylands sakesentrum en Airport Industria op te stel. Die fokus en doel van die protokol was om die Stadsraad in 'n posisie te plaas waardeur die relatiewe ekonomiese welstand van spesifieke sakegebiede of gebiede met verskillende ondernemings in die Kaapse Metropolitaanse Gebied behoorlik geassesseer kan word, geselekteerde intervensies waar nodig gemaak kan word en resultate gemonitor kan word. As uitgangspunt is van die begin aanvaar dat die behoefte aan assessering nie net met negatiewe tendense of aanduidings van ekonomiese nood verband hou nie, maar dat daar ook wesenlike meriete lê in die assessering van gebiede wat op die oog af "dinge regkry" of "floreer".

The South African gold mining industry has since its inception, relied on an authoritarian and paternalistic form of labour control. This inheritance is due to a number of reasons; the nature of the process of gold mining itself, the reliance on migrant labour, the poor levels of education of workers in the industry, the regulation of workers' lives in hostels as well as the attitudes of white supervisors towards the control of labour - an inheritance from the British system, which tends to view hierarchies as rigid and highly stratified. The particular kind of paternalism found in gold mining has however, evolved over a time frame spanning this century, and has been subject to modification and external influence, particularly from managerial theories borrowed from Western , Europe and the United states. Thus, scientific management made its presence felt in the first half of this century, whilst more recently, the need to transfer new and upgraded technology has drawn on the sociotechnical tradition. The human relation movement, also a more recent phenomenon, has grown in direct response to the increasing levels of conflict on gold mines between management and labour. " At present the industry is undergoing a crisis in the form of a depressed gold price (necessitating reduction in the labour force), poor levels of productivity and an increasing challenge to management hegemony in the growth of a mass based trade union - the National Union of Mine Workers. It will be argued that these factors have necessitated that management in the industry ' search for new and more appropriate methods for the co-ordination and control of labour, and that the form that this has taken is towards more worker participation in decision-making. Participation on gold mines is developing in a number of areas; with consultative councils, with increasing consultation with the unions, in particular the N.U.M., in productivity drives such as the quality circles movement, and more recently in employee share ownership schemes (E.S.O.P.S.). All of the above approaches are attempts by senior management to incorporate labour more into the management process, and thus try to reduce the level of polarisation between labour and capital, which has gained in intensity in the industry over the past decade. / Thesis (M.A.)-University of Natal, Durban, 1992.

No abstract available. / Thesis (M.Dev.Studies.)-University of Natal, Durban, 2000.

This study investigated the impact of organisation restructuring on the psychological contract and the effects on employee engagement and organisational commitment. The study focused on employees from selected health care institutions. The sample consisted of 156 employees from the selected health care institutions. Results indicated positive relationships between employee engagement, psychological contract and organisational commitment. The researcher recommended a better understanding of the manner in which individuals interpret various inducements where would clearer prescriptions be provided. Therefore, employers were advised to be aware of employees’ values and attempt to address them as they are important

PhD (Public Administration) / Department of Public and Development Administration

The 21st century has posed challenges and provided opportunities for organisations, and although a large body of research exists on both leadership and organisational climate, these two concepts have become a matter of urgency in South African organisations. The dynamics in the organisation have a direct effect on the people the organisation serves and business performance. The aim of this research was to explore the relationship between leadership and organisational climate in a South African fast-moving consumable goods (FMCG) organisation. There are few research studies that focus on leadership and organisational climate in the South African context and this study builds on limited existing knowledge. Using a descriptive, cross-sectional field survey approach, a sample of 896 participants employed at one organisation was surveyed. Explanatory factor analysis and the structural equation modelling (SEM) multivariate analysis technique revealed a new set of organisational dimensions and confirmed the relationship between leadership and organisational climate and organisational climate and its various dimensions. The findings emphasise the importance of certain generic and specific leadership practices in creating the desired organisational climate in the South African context. This study contributes to knowledge on the relationship between leadership and organisational climate in the South African context. / Psychology / M. Com. (Industrial and Organisational Psychology)

Small and Medium Enterprises (SMEs) and the role that they play in the economy have been widely studied. SMEs are of particular interest because they are seen as greatly contributing to innovation, economic competitiveness, equity and redistribution, employment creation. Given the positive role that they are seen as playing in the economy, the growth and transformation of small enterprises into medium enterprises is welcomed. It is seen as increasing the benefits of the SMEs to the economy and society in general. The research sought to analyze and draw insights on the growth of enterprises from small to medium size. This issue has been widely studied but as late as 2007, reviewing the state of knowledge about growth in small businesses, Dobbs and Hamilton (2007, p.296) observed that despite the growing volume of applied research, our knowledge base still lacks a body of theory capable of explaining the growth of small businesses. This research therefore responds to this call by Dobbs and Hamilton (2007) for new theoretical perspectives and alternative types of research. It does so by focusing on the practical role that the entrepreneur plays in facilitating or hindering growth. It also responds to this call by using a methodological approach that has not been widely used in this field to date. In addition, not sufficient attention has been paid to the role of the entrepreneur as the dynamic element in the growth and transformation process, neither globally but even less so in the Southern African case in general but even less so in the South African construction setting specifically and in Gauteng in particular. The lack of sufficient attention to the role of the entrepreneur in facilitating or hindering the growth and transformation process is very pronounced in the context of the Southern Africa region. This thesis therefore seeks to address this gap. This thesis takes as its departure, the decisiveness of the entrepreneur in the business system. It places the entrepreneur at the centre of the enterprise and analyses the role that the entrepreneur plays in facilitating or hindering the growth of the enterprise from small to medium size. Freel (2000: p.321) observed that more significantly, the internal dynamics of firm growth have remained something of a 'black box'. Focusing on growth, this research seeks to identify the key drivers of why some firms grow and others do not. It seeks to unravel the "black box" of small enterprise growth in the context of South Africa. In this process, the research sought to focus on the role of the entrepreneur in facilitating or inhibiting growth. The main question that this research sought to answer is: Is the entrepreneur the main driver of small enterprise growth and graduation, and what role does he or she play and how does he or she facilitate the growth and graduation of small into medium enterprises in South Africa? Building on the main and sub research questions the research sought and successfully proved the following Propositions: Proposition One (P 1): The entrepreneur is the key driver of small enterprise growth and graduation in South Africa. Proposition Two (P 11): The entrepreneur is the main inhibitor of small enterprise growth and graduation in non- growth small enterprises in South Africa. Proposition Three (P 111): Macro - economic environmental factors are a key but not the decisive driver for growth and transformation of SMEs. Proposition Four (P 1 V): The growth and competitiveness of the industrial sub sector is a key but not decisive driver of growth and competitiveness of SMEs. This research was undertaken within the framework of qualitative research. It was undertaken in four phases, namely: Phase One: Sector and SME Selection Phase Two: Individual Interview Phase Three: Document Analysis Phase Four: Case Study Development focusing on the role of the Entrepreneur in the Growth Process The data analysis was driven by the model of the drivers of SME growth and transformation already outlined above. It sought to apportion qualitative weightings to key already identified drivers of growth and transformation: macro-economic environment, industry sub sector, access to finance, technology, and BDS and the entrepreneur's motivation and skills. The data analysis delved deeper into the last category of drivers, entrepreneur's motivation and skills. It dissected the role that the entrepreneur's skill played in the overall growth and transformation of the enterprise. The data gathered from the three methods, namely individual interviews, follow up telephonic interviews and the document analysis were analyzed to arrive at the role that the entrepreneur's skills played in the growth and transformation process. Qualitative analysis of the entrepreneur's responses was undertaken to apportion the weighting given to the key drivers of the growth and transformation process. The data analysis also sought to unravel the key constituents of the entrepreneur's skills. It identified what constitutes the entrepreneur's skills that are crucial to the growth and transformation process. Focus was on the technical, managerial or leadership aspects. Findings from the data analysis assist in the conclusions and recommendations. This study was limited to Gauteng province of South Africa. It is hoped that this province will represent the best construction macro-economic environment in South Africa. This study concentrated on the sectors that were selected from the sector selection process. The study interviewed entrepreneurs and enterprises that are exclusively in the selected sector. The study was limited to medium sized enterprises that grew out of small enterprises that were formal - registered, licensed and operating within the framework of the law. The medium enterprises that this study focused on were not subsidiaries of larger conglomerates. This study also did not focus on medium enterprises that were created as medium enterprises and did not grow in size. The study is based on three key assumptions: the growth in employment is a sufficient reflection of the growth process, changes in the structure of the business are a direct result of the growth in employment and what the entrepreneur does directly reflects itself in the growth or lack of growth in the enterprise. This study has the following limitations: the peculiarities of the selected sector construction, growth in employment may not capture the entirety of the growth process and the fact that the study was conducted in the period of the Soccer World Cup 2010 affected the perceptions of the owner managers to be more positive than could have been experienced outside of this unique event. This research has proven through the data gathered, presented and analyzed that the owner manager of the respondent enterprises is the fulcrum upon which all the major decisions in the enterprise revolve. It is the quality of these decisions that drive or hinder the growth process. The owner manager makes the key decisions regarding: - the role and nature of interaction with the government, - the structure of the enterprise and the roles and responsibilities of the staff within the enterprise, - the marketing strategy, - the quality and skill level of the staff, - the role information technology, the nature and type of communication within the enterprise and between the enterprise and its external stakeholders, - the culture of the enterprise, - the interaction between the business and family and, - the management of the book of accounts. It is the cumulative impact of these decisions that the owner manager makes that propel the enterprise to growth. This confirms that the entrepreneur is the main driver of enterprise growth and graduation from small to medium enterprise size through the decisions that he or she makes. This research has also identified that it is not only the decisions that the owner manager makes that matter. It is also the management style that the owner manager adopts that facilitates or hinders growth. The owner manager needs to adopt a participatory management style which empowers the staff, to facilitate enterprise growth and transformation. Based on the data gathered this research has dealt with the issue of the impact of the macroeconomic environment on the growth of the owner managed construction enterprises. Focusing on growth, this research has identified the key drivers of why some owner managed construction enterprises firms grow and others do not. The research has identified the macroeconomic environment as a key driver of the performance of the whole economy. A key element of the construction industry which positively benefitted the enterprises in the period 2002 - 2010 is the construction boom experienced because of the Soccer World Cup 2010. The construction bonanza was based on the ten new stadia to be build or renovated and the accompanying road infrastructure. This played a key factor in the positive growth experience by most of the firms in the industry. The South African economy performed well in the period 1994 - 2008. The good performance of the economy in the period 1994 - 2008, had a positive spillover effect on the construction sector and the enterprises in that sector. This proves that the macroeconomic environment is a key driver of growth and competitiveness. However, starting in 2008, the GEFC set in. The impact of the GEFC on the economy was very severe. The GDP declined dramatically and the inflation rose. This impacted the whole economy. Added to this was the impact of the newly introduced National Credit Act. The National Credit Act made access to credit especially for housing loans more difficult. Despite the combined negative consequences of the GEFC and the National Credit Act, the majority of the respondent enterprises continued to experience growth. One respondent enterprise suffered a dramatic decline in sales and growth in this period. This was more because of the 'wrong' marketing strategy it chose to respond to the overall down turn in the economy. Significantly, when the owner manager adjusted the marketing strategy, sales and growth have begun to pick up again. This proves that a positive macroeconomic environment is crucial as a driver of growth but is not a decisive factor because even when the macroeconomic environment turns negative, growth firms are able to maintain their growth path. So, in conclusion, the macroeconomic environment is a necessary but not sufficient condition for enterprise growth. The above conclusion on the macroeconomic environment is also true of the sector competitiveness and growth's impact on the growth of enterprises in that industrial sub sector. As the economy has grown, so has the construction industry. Within the period 2000 - 2008, the construction industry has also been performing well on the back of the good macro economic performance. As a result the RMB / BER and the FNB / BER Business Confidence Indexes have been on a gradual upward trend. The Respondent Enterprises in this research clearly benefited from this gradual upward trend in the economy in general and the construction industry in particular. The Respondent Enterprises experienced sustained growth in this period as well. This confirms that growth enterprises benefit from a growing and competitive industrial sub sector. However, the industrial sub sector took a negative turn on the back of the GEFC, the National Credit Act and the end of the 2010 Soccer World Cup construction boom in the pperiod 2008-2010. Despite this, the majority of the respondent enterprises continued to enjoy significant growth. This leads to the conclusion that the growth and competitiveness of the industrial sub sector is a key but not decisive driver of growth and competitiveness of SMEs. This research has therefore unraveled the "black box" of owner managed small construction enterprise growth of the South Africa context by analyzing the role of the macroeconomic environment, the growth and competitiveness of the industrial sub sector and the owner manager. In this process the research has focused on the role of the entrepreneur in facilitating or inhibiting growth and highlighted the entrepreneur's centrality to the growth process. Through the use of the case study method this research has been able to address the how and why of construction enterprises growth in Gauteng. This study has added value to the existing body of literature on enterprise growth by delving deeper into many already known factors driving enterprise growth. This research in most of the identified areas has been to analyze deeply and give greater insight into the dynamics of how growth actually happens within the enterprise through the role of the owner manager. Through this process this research has helped in opening Freel (2000)'s 'black box" of enterprise growth with particular reference to the construction sector in Gauteng, South Africa. This study contributes to the growing body of literature on the growth and transformation of SMEs globally. But specifically it makes a contribution to the understanding of the growth and transformation of the construction SMEs in Gauteng province of South Africa where there is a dearth of such studies. In a country and province where the issues of increasing black participation in the economy is topical, this study will increase society's understanding of how construction SME growth and transformation can contribute to the realization of this goal. This study assists in creating awareness within society of how entrepreneurship development can play a major role in achieving the goal of equitable distribution of the region's wealth. It contributes to a realization of a society that is supportive of enterprise development and an enterprise culture. The study contributes to the debate of what policy measures can assist in the development of a construction entrepreneurial class. The BEE policies attempt to create an environment which facilitates the growth and graduation of SMEs. This study will assist in informing how these policies can best be shaped. This study contributes to a greater understanding of this phenomenon in the context of the construction sector in South Africa. By focusing on the qualltative approach this study seeks to bring a different angle to the largely quantitative approach which has dominated the study of SME growth thus far. / Business Management / D.B.L.

Small and Medium Enterprises (SMEs) and the role that they play in the economy have been widely studied. SMEs are of particular interest because they are seen as greatly contributing to innovation, economic competitiveness, equity and redistribution, employment creation. Given the positive role that they are seen as playing in the economy, the growth and transformation of small enterprises into medium enterprises is welcomed. It is seen as increasing the benefits of the SMEs to the economy and society in general. The research sought to analyze and draw insights on the growth of enterprises from small to medium size. This issue has been widely studied but as late as 2007, reviewing the state of knowledge about growth in small businesses, Dobbs and Hamilton (2007, p.296) observed that despite the growing volume of applied research, our knowledge base still lacks a body of theory capable of explaining the growth of small businesses. This research therefore responds to this call by Dobbs and Hamilton (2007) for new theoretical perspectives and alternative types of research. It does so by focusing on the practical role that the entrepreneur plays in facilitating or hindering growth. It also responds to this call by using a methodological approach that has not been widely used in this field to date. In addition, not sufficient attention has been paid to the role of the entrepreneur as the dynamic element in the growth and transformation process, neither globally but even less so in the Southern African case in general but even less so in the South African construction setting specifically and in Gauteng in particular. The lack of sufficient attention to the role of the entrepreneur in facilitating or hindering the growth and transformation process is very pronounced in the context of the Southern Africa region. This thesis therefore seeks to address this gap. This thesis takes as its departure, the decisiveness of the entrepreneur in the business system. It places the entrepreneur at the centre of the enterprise and analyses the role that the entrepreneur plays in facilitating or hindering the growth of the enterprise from small to medium size. Freel (2000: p.321) observed that more significantly, the internal dynamics of firm growth have remained something of a 'black box'. Focusing on growth, this research seeks to identify the key drivers of why some firms grow and others do not. It seeks to unravel the "black box" of small enterprise growth in the context of South Africa. In this process, the research sought to focus on the role of the entrepreneur in facilitating or inhibiting growth. The main question that this research sought to answer is: Is the entrepreneur the main driver of small enterprise growth and graduation, and what role does he or she play and how does he or she facilitate the growth and graduation of small into medium enterprises in South Africa? Building on the main and sub research questions the research sought and successfully proved the following Propositions: Proposition One (P 1): The entrepreneur is the key driver of small enterprise growth and graduation in South Africa. Proposition Two (P 11): The entrepreneur is the main inhibitor of small enterprise growth and graduation in non- growth small enterprises in South Africa. Proposition Three (P 111): Macro - economic environmental factors are a key but not the decisive driver for growth and transformation of SMEs. Proposition Four (P 1 V): The growth and competitiveness of the industrial sub sector is a key but not decisive driver of growth and competitiveness of SMEs. This research was undertaken within the framework of qualitative research. It was undertaken in four phases, namely: Phase One: Sector and SME Selection Phase Two: Individual Interview Phase Three: Document Analysis Phase Four: Case Study Development focusing on the role of the Entrepreneur in the Growth Process The data analysis was driven by the model of the drivers of SME growth and transformation already outlined above. It sought to apportion qualitative weightings to key already identified drivers of growth and transformation: macro-economic environment, industry sub sector, access to finance, technology, and BDS and the entrepreneur's motivation and skills. The data analysis delved deeper into the last category of drivers, entrepreneur's motivation and skills. It dissected the role that the entrepreneur's skill played in the overall growth and transformation of the enterprise. The data gathered from the three methods, namely individual interviews, follow up telephonic interviews and the document analysis were analyzed to arrive at the role that the entrepreneur's skills played in the growth and transformation process. Qualitative analysis of the entrepreneur's responses was undertaken to apportion the weighting given to the key drivers of the growth and transformation process. The data analysis also sought to unravel the key constituents of the entrepreneur's skills. It identified what constitutes the entrepreneur's skills that are crucial to the growth and transformation process. Focus was on the technical, managerial or leadership aspects. Findings from the data analysis assist in the conclusions and recommendations. This study was limited to Gauteng province of South Africa. It is hoped that this province will represent the best construction macro-economic environment in South Africa. This study concentrated on the sectors that were selected from the sector selection process. The study interviewed entrepreneurs and enterprises that are exclusively in the selected sector. The study was limited to medium sized enterprises that grew out of small enterprises that were formal - registered, licensed and operating within the framework of the law. The medium enterprises that this study focused on were not subsidiaries of larger conglomerates. This study also did not focus on medium enterprises that were created as medium enterprises and did not grow in size. The study is based on three key assumptions: the growth in employment is a sufficient reflection of the growth process, changes in the structure of the business are a direct result of the growth in employment and what the entrepreneur does directly reflects itself in the growth or lack of growth in the enterprise. This study has the following limitations: the peculiarities of the selected sector construction, growth in employment may not capture the entirety of the growth process and the fact that the study was conducted in the period of the Soccer World Cup 2010 affected the perceptions of the owner managers to be more positive than could have been experienced outside of this unique event. This research has proven through the data gathered, presented and analyzed that the owner manager of the respondent enterprises is the fulcrum upon which all the major decisions in the enterprise revolve. It is the quality of these decisions that drive or hinder the growth process. The owner manager makes the key decisions regarding: - the role and nature of interaction with the government, - the structure of the enterprise and the roles and responsibilities of the staff within the enterprise, - the marketing strategy, - the quality and skill level of the staff, - the role information technology, the nature and type of communication within the enterprise and between the enterprise and its external stakeholders, - the culture of the enterprise, - the interaction between the business and family and, - the management of the book of accounts. It is the cumulative impact of these decisions that the owner manager makes that propel the enterprise to growth. This confirms that the entrepreneur is the main driver of enterprise growth and graduation from small to medium enterprise size through the decisions that he or she makes. This research has also identified that it is not only the decisions that the owner manager makes that matter. It is also the management style that the owner manager adopts that facilitates or hinders growth. The owner manager needs to adopt a participatory management style which empowers the staff, to facilitate enterprise growth and transformation. Based on the data gathered this research has dealt with the issue of the impact of the macroeconomic environment on the growth of the owner managed construction enterprises. Focusing on growth, this research has identified the key drivers of why some owner managed construction enterprises firms grow and others do not. The research has identified the macroeconomic environment as a key driver of the performance of the whole economy. A key element of the construction industry which positively benefitted the enterprises in the period 2002 - 2010 is the construction boom experienced because of the Soccer World Cup 2010. The construction bonanza was based on the ten new stadia to be build or renovated and the accompanying road infrastructure. This played a key factor in the positive growth experience by most of the firms in the industry. The South African economy performed well in the period 1994 - 2008. The good performance of the economy in the period 1994 - 2008, had a positive spillover effect on the construction sector and the enterprises in that sector. This proves that the macroeconomic environment is a key driver of growth and competitiveness. However, starting in 2008, the GEFC set in. The impact of the GEFC on the economy was very severe. The GDP declined dramatically and the inflation rose. This impacted the whole economy. Added to this was the impact of the newly introduced National Credit Act. The National Credit Act made access to credit especially for housing loans more difficult. Despite the combined negative consequences of the GEFC and the National Credit Act, the majority of the respondent enterprises continued to experience growth. One respondent enterprise suffered a dramatic decline in sales and growth in this period. This was more because of the 'wrong' marketing strategy it chose to respond to the overall down turn in the economy. Significantly, when the owner manager adjusted the marketing strategy, sales and growth have begun to pick up again. This proves that a positive macroeconomic environment is crucial as a driver of growth but is not a decisive factor because even when the macroeconomic environment turns negative, growth firms are able to maintain their growth path. So, in conclusion, the macroeconomic environment is a necessary but not sufficient condition for enterprise growth. The above conclusion on the macroeconomic environment is also true of the sector competitiveness and growth's impact on the growth of enterprises in that industrial sub sector. As the economy has grown, so has the construction industry. Within the period 2000 - 2008, the construction industry has also been performing well on the back of the good macro economic performance. As a result the RMB / BER and the FNB / BER Business Confidence Indexes have been on a gradual upward trend. The Respondent Enterprises in this research clearly benefited from this gradual upward trend in the economy in general and the construction industry in particular. The Respondent Enterprises experienced sustained growth in this period as well. This confirms that growth enterprises benefit from a growing and competitive industrial sub sector. However, the industrial sub sector took a negative turn on the back of the GEFC, the National Credit Act and the end of the 2010 Soccer World Cup construction boom in the pperiod 2008-2010. Despite this, the majority of the respondent enterprises continued to enjoy significant growth. This leads to the conclusion that the growth and competitiveness of the industrial sub sector is a key but not decisive driver of growth and competitiveness of SMEs. This research has therefore unraveled the "black box" of owner managed small construction enterprise growth of the South Africa context by analyzing the role of the macroeconomic environment, the growth and competitiveness of the industrial sub sector and the owner manager. In this process the research has focused on the role of the entrepreneur in facilitating or inhibiting growth and highlighted the entrepreneur's centrality to the growth process. Through the use of the case study method this research has been able to address the how and why of construction enterprises growth in Gauteng. This study has added value to the existing body of literature on enterprise growth by delving deeper into many already known factors driving enterprise growth. This research in most of the identified areas has been to analyze deeply and give greater insight into the dynamics of how growth actually happens within the enterprise through the role of the owner manager. Through this process this research has helped in opening Freel (2000)'s 'black box" of enterprise growth with particular reference to the construction sector in Gauteng, South Africa. This study contributes to the growing body of literature on the growth and transformation of SMEs globally. But specifically it makes a contribution to the understanding of the growth and transformation of the construction SMEs in Gauteng province of South Africa where there is a dearth of such studies. In a country and province where the issues of increasing black participation in the economy is topical, this study will increase society's understanding of how construction SME growth and transformation can contribute to the realization of this goal. This study assists in creating awareness within society of how entrepreneurship development can play a major role in achieving the goal of equitable distribution of the region's wealth. It contributes to a realization of a society that is supportive of enterprise development and an enterprise culture. The study contributes to the debate of what policy measures can assist in the development of a construction entrepreneurial class. The BEE policies attempt to create an environment which facilitates the growth and graduation of SMEs. This study will assist in informing how these policies can best be shaped. This study contributes to a greater understanding of this phenomenon in the context of the construction sector in South Africa. By focusing on the qualltative approach this study seeks to bring a different angle to the largely quantitative approach which has dominated the study of SME growth thus far. / Business Management / D.B.L.

This research explores the relationship between the organisational culture and financial performance of a South African investment bank by means of quantitative research. The Denison Organizational Culture Survey was used to measure the organisational culture of the investment bank and was administered to a sample of 327 employees. Income statement ratio analysis was selected as a means to assess the financial performance. The results indicate that very few of the financial measures selected could be shown to be correlated with the organisational cultural traits or subscales. Correlations between the cultural dimensions of team orientation, agreement, customer focus and vision were found with certain financial measures. Although these correlations were above the 0.50 level, the levels of significance were not sufficient in all cases to draw conclusions with confidence. The only cultural trait that was found to be correlated with financial measures was the consistency trait. / Industrial and Organisational Psychology / M.Com. (Industrial and Organisational Psychology)

The general objective of this research was to do a comparative study of the Trust Audit results - obtained during 2000 - of three Business Units of a South African Company in order to determine whether there are any significant differences between them regarding the ”Big Five” personality dimensions and the ”Managerial Practices” dimensions. Trust has been found to be an essential ingredient in all organisations, providing the impetus for employers to gain a better understanding of the building blocks of organisational trust and to restore eroded trust. The intensity of any trust relationship will depend on certain facilitators of trustworthiness which may facilitate or impede the flow of trust. Research studies indicate that organisations with high levels of trust will be more successful, adaptive, and innovative than organisations with low levels of trust or pervasive mistrust. Positive results were indicated for all Business Units regarding the personality aspects. The most positive ”Big Five” dimensions were conscientiousness, extraversion and agreeableness while the lowest dimension was resourcefulness. Overall results regarding managerial practices indicated that not enough information sharing took place and that this had a negative effect within the work environment. The credibility dimension, being lower than the others, indicated that better credibility of persons that are reported to, could improve trust and optimal functioning within the working environment. Team management, work support and trust relationship were viewed positively by all Business Units. One of the main conclusions of this research was that managers/leaders have a pivotal role to play in creating high-trust organisations and engendering trusting relationships. / Industrial and Organisational Psychology / M.Comm. (Industrial and Organisational Psychology)