El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. / The present research seeks to show the importance of applying process management techniques and food safety norms in the operational processes of the supply chain to know the meaning and the need for an integrated hybrid model. The article reviews the sugarcane distillery sector of Peru and its main operational problems. Based on the literature reviewed and discussed with academics who have knowledge of the food supply chain, an integrated hybrid model was developed to help any distillery with lower levels of competitiveness than its competitors in other sectors, such as pisco, applying techniques of process management and food safety to increase the efficiency of liquor distilleries. The findings confirm that distilleries can increase their efficiency, thanks to the higher performance of their operations after their alignment with the integrated model. / Revisión por pares

<p>Background: Generally, operation management includes a set of complicated systems interfacing each other. Most important systems which impact and impacted by the operations management system are production management system and maintenance management system. But to treat the interfacing losses has been difficult as interact and partially overlap each other. In this study, case-operational system was treated with developed model that analysis and design integrated operational system in order to make it easier and cost effective to manage.</p><p>Methods: A model was developed based on latest literature survey work using systems paradigm methodology and systems engineering approach.</p><p>Results: Among five analysis techniques, four types of interfacing losses were identified, seven requirements were extracted, nine conceptual solutions were generated, one of them was selected and based on it the integrated operational management system were designed.</p><p>Conclusions: The results suggest that the operational system in case-company shall be integrated by organization management, process management, and control management, in addition to data management.</p> / <p>Bakgrund: I allmänhet har operations verksamhet en del komplicerade system där friktion kan förekomma. De viktigaste systemen som har påverkan på operations verksamhet är produktion och underhålls system. Att behandla friktions förluster har varit svårt eftersom de både samverkar och delvis överlappar varandra. I dem här studien har olika fall av operationssystem behandlats med att först utveckla en modell, analysera och designa den integrerade operationssystemet för att få den billigaste och dem mest kostnads effektiva sätt att klara av.</p><p>Metod: En modell har utvecklats baserat på de senaste metoderna genom att använda system paradigm metoder och systemtekniska angreppssätt.</p><p>Resultat: Genom att använda fem sätt att analysera, sju bestämmelser extraherade, nio lösningar generade, valdes en av lösningarna och med lösningen som grund designades operations verksamhet.</p><p>Slutsats: Resultatet förslog att operations verksamhet skall integrera organisation, process och kontroll ledningar och inte bara data ledningen.</p>

Background: Generally, operation management includes a set of complicated systems interfacing each other. Most important systems which impact and impacted by the operations management system are production management system and maintenance management system. But to treat the interfacing losses has been difficult as interact and partially overlap each other. In this study, case-operational system was treated with developed model that analysis and design integrated operational system in order to make it easier and cost effective to manage. Methods: A model was developed based on latest literature survey work using systems paradigm methodology and systems engineering approach. Results: Among five analysis techniques, four types of interfacing losses were identified, seven requirements were extracted, nine conceptual solutions were generated, one of them was selected and based on it the integrated operational management system were designed. Conclusions: The results suggest that the operational system in case-company shall be integrated by organization management, process management, and control management, in addition to data management. / Bakgrund: I allmänhet har operations verksamhet en del komplicerade system där friktion kan förekomma. De viktigaste systemen som har påverkan på operations verksamhet är produktion och underhålls system. Att behandla friktions förluster har varit svårt eftersom de både samverkar och delvis överlappar varandra. I dem här studien har olika fall av operationssystem behandlats med att först utveckla en modell, analysera och designa den integrerade operationssystemet för att få den billigaste och dem mest kostnads effektiva sätt att klara av. Metod: En modell har utvecklats baserat på de senaste metoderna genom att använda system paradigm metoder och systemtekniska angreppssätt. Resultat: Genom att använda fem sätt att analysera, sju bestämmelser extraherade, nio lösningar generade, valdes en av lösningarna och med lösningen som grund designades operations verksamhet. Slutsats: Resultatet förslog att operations verksamhet skall integrera organisation, process och kontroll ledningar och inte bara data ledningen.