L'éco-innovation est un moyen efficace pour les entreprises de répondre aux préoccupations environnementales croissantes des clients. Cette thèse propose que la conception des produits, ainsi que les variables liées à la consommation et à la situation, peuvent avoir une influence positive ou négative sur le consommateur. Les résultats de cinq expériences montrent comment les consommateurs réagissent aux conceptions de produits éco-innovants dans diverses catégories de produits Internet-of-Things (IoT). Nous découvrons l'effet des compromis entre les caractéristiques innovantes et les avantages écologiques sur les réponses des consommateurs (étude 1). Nos résultats montrent également que les éléments écologiques dans les conceptions de produits éco-innovants peuvent déclencher différentes réactions des consommateurs (étude 2). De plus, cette thèse mets en lumière les intentions d'achat des consommateurs par rapport à la conception des produits et de leur innovation écologique (étude 3). Nous documentons également les associations de consommateurs entre la détectabilité d’un attribut respectueux de l’environnement et l’éco-respect des produits et la qualité globale du produit, ce qui affecte leurs préférences et leur intention d’adopter une éco-innovation (étude 4). Enfin, nous soulignons que les consommateurs évaluent positivement ou non les éco-innovations selon le pays de fabrication et de sa compatibilité avec l’éco-respect des produits (étude 5). La thèse se termine par des conseils théoriques et managériaux pour les entreprises sur les meilleures pratiques en la réalisation d'avantages concurrentiels dans un contexte d'éco-innovation. / The introduction of eco-innovation is considered an effective way for companies to strategically align themselves with consumers’ increasing environmental concerns. Drawing on the sustainability and innovation literature, this dissertation proposes that product design factors, individual differences, and situational variables, significantly influence consumer responses to eco-innovation. The findings of five online experiments explore the underlying mechanisms of how consumers respond to eco-innovative product designs across various Internet-of-Things product categories. Specifically, we uncover the effect of trade-offs between innovative features and eco-friendly benefits on consumer responses and shine new light on the moderating role of consumer beliefs about eco-friendly product effectiveness (Study 1). Our results also show that different types of eco-friendly attributes in new product designs trigger different consumer responses (Study 2). Moreover, this dissertation sheds light on the nature of eco-friendly consumer innovativeness and its interaction effects with perceived trade-offs in eco-innovative product designs on consumers’ product evaluation and purchase intentions (Study 3). We also document consumers’ associations between detachability of an eco-friendly attribute on consumer responses (Study 4). Finally, we highlight that consumers’ evaluations of eco-innovation hinge on ecological country of manufacture and its congruence with product eco-friendliness (Study 5). The dissertation concludes with theoretical and managerial implications, such as advice for firms on the best practices for competitive advantage achievement in an eco-innovation context.

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Five studies examined interventions to increase the frequency of expressions of gratitude by psychology students in two classes of a psychology course at a large university in southwest Virginia. Studies 1 and 4 included signing a paper when declaring an intention to express gratitude to people behaving prosocially, while studies 2, 3, and 5 included responding to writing prompts prior to declaring an intention to express gratitude. Students in one class of Study 5 were also offered Actively-Caring for People (AC4P) wristbands that served as "tangible reminders of kindness" (Geller, 2013). Students in all studies were given one week to express gratitude. Gratitude expression was measured by self-report on a survey administered during the psychology course. In all but the first and fourth studies, increased intentions to express gratitude were significantly higher in the Intervention class than the Control class. The impact of the interventions on reports of gratitude expression was inconsistent. Theoretical/methodological explanations and directions for future research are discussed. / Master of Science

Under the everchanging circumstances, financial industry find it¡¦s hard without being affected by the international financial and economic situations. In face of globalization and liberlization, enterprize purchasing and merging are in surging. Taiwan as an island country, with so many financial organizations in this tiny land including basic level farmer¡¦s and fisher¡¦s credit departments, credit cooperative agencies, postal offices, local banks, foreign banks, large financial holding Co.¡Mand even super stores are fighting the finite share of market.In the rule of ¡§big becomes bigger¡¨merging turns out to be the best way of increasing one¡¦s market share rate. At the guiding policy of the overnment,Bank of Taiwan and Central Trust of China combined at July 1st, 2007 and becomes the biggest official financial holding group in Taiwan. It also sets the historic record for the biggest state-run financial holding group in scheme. This research takes the employees of Bank of Taiwan in the Kaohsiung City, Kaohsiung County and Pintung area as the object of the case, and investigating the influence of job satisfaction, organization commitment on the intentions of job rotation and resign. Four hundred and fifteen questionaires are given out, with three hundred and five copies are effectively returned, the effective return rate is beyond seventy percent. Main results of this study are as follows : 1.job feeling and job independece of the job satisfaction have been positive influence significantly on the intention of rotation. 2.Job feeling of job satisfaction shows obvious negative influence significantly on the resign intention. 3.Emotional commitment and persisting commitment of the organization commitment play strong positive influence significantly on the rotation intention. 4.Emotional commitment of the organization commitment play negative influence significantly on the resign intention.

Thesis (M.A.)--Michigan State University. Dept. of Advertising, Public Relations & Retailing, 2008. / "[Academic advisory] Dr. Hee Sun Park"--Acknowledgments. Title from PDF t.p. (viewed on Aug. 6, 2009) Includes bibliographical references (p. 99-102). Also issued in print.

In today's era of intense competition for acquiring and retaining customers, customer retention has become a major issue and a key objective in modern retailing. With the emergence of new information technologies, the Internet offers new possibilities for customer retention through the management of relationships between marketers and consumers. Little empirical research has addressed the role of Internet websites in retaining customers for particular brands or at particular stores. The purpose of this research was to determine the effects of the attitudes of a sample of young consumers aged 18 to 22 toward their favorite websites on intentions to purchase through the Internet and channels other than Internet clothing websites. The data were collected using an online survey with a structured questionnaire. The subjects of the study were 414 male and female undergraduate and graduate students at Virginia Tech and The Ohio State University, who were aged 18 to 22 and non-married. Several hypotheses were put forward and results except for one hypothesis were supported. Factor analysis, cluster analysis, factorial MANOVA, canonical correlation analysis, multiple regression, path analysis, and t-tests were employed to test the research hypotheses on the relationships among the variables. The factorial MANOVA results showed that shopping orientation and previous online shopping experience affected the evaluation of general clothing website characteristics, as well as the evaluation of favorite clothing websites. The canonical correlation results revealed that the product information, customer service, and navigation factors represented the favorite clothing website characteristics and were well predicted by the same constructs of the general clothing website characteristics. The path analysis revealed that attitudes toward favorite clothing websites were positively related to intentions to search for information at favorite clothing websites, and that intentions to search for information at those websites were positively related to intentions to purchase from those websites as well as from channels other than Internet clothing websites. Attitudes toward favorite clothing websites were directly and positively related to intentions to purchase clothing items from favorite clothing websites, and were not directly related to intentions to purchase clothing items from channels other than Internet clothing websites. The results also showed that shopping orientation affected intentions to search for information on one hand, and intentions to purchase clothing items from favorite clothing websites on the other. The online information search and purchase groups were significantly different in their intentions to purchase clothing items from their favorite clothing websites. From the results of the present research, it is concluded that Internet websites play a pivotal role in forming consumers� attitude toward the websites, which eventually lead to their information search and purchase intention from the websites. In addition, consumers' online information search intentions influence their purchase intention at channels other than Internet. Thus, by establishing effective websites, marketers can retain their customers through multiple channels including the Internet, brick-and-mortar stores, and catalogs. / Ph. D.

The main purpose of the study is to analyze the possible difference in attitude toward sex in advertisements when used by familiar luxury or non-luxury brands. In addition to this, the aim is to further analyze whether genders form a different attitude and purchase intention towards sexually loaded ads and the impact of varying degrees of sexual imagery shown in the ad on the factors like purchase intention. Previous research was found regarding consumer attitude toward the ad and purchase intention in relation to sex in advertisements. However no previous research examined whether consumers form a different attitude and purchase intention depending on the brand type of either luxury or non-luxury utilizing it. Few studies were found to use familiar brands advertisements and instead focused on unfamiliar brand names. Therefore, our aim is to fill these above-mentioned gaps and make a contribution to the field of research regarding sexual content in advertising. To fill the gaps presented, the following research questions were formulated: Is there a difference in attitude and purchase intention between males and females in response to sexual images in ads? What is the impact on purchase intention from varying degrees of sexual imagery in ads? And is there a difference in consumer attitude towards ads with sexual content when used by luxury and non-luxury brands? The study uses a quantitative research approach and cross-sectional research design, collecting primary data through a self-completion online survey. The research philosophies adopted are a positivistic epistemological orientation and objectivistic ontological orientation. The sample was drawn via a systematic sampling method from the target population of students enrolled in programs at Umeå School of Business and Economics. 130 respondents participated and were divided into 4 groups that completed the same questionnaire however, each group responded to a different sexually charged ad, used by either luxury or non-luxury brands with varying degrees of sexual imagery. The question sets measured variables like perceived morality and ethicality in the ad, attitude toward the ad and purchase intention. Following the data collection, the data was analyzed with tools in Excel to calculate internal reliability with Cronbach’s alpha, correlation with Pearson’s correlation test and hypotheses testing with t-Tests. Findings indicate a significant difference in attitude and purchase intention between genders in response to sexual imagery in ads. Males show a more positive attitude and stronger purchase intention compared to females. The findings further suggest the varying degrees of sexual imagery in ads influence purchase intention among respondents, where a higher degree of sexual imagery decreases the purchase intention. However this is only statistically significant in relation to its use by luxury brands. The results show a significant difference in attitude toward the ads between luxury and non-luxury brands. The difference however is only significant in response to high degrees of sexual imagery in ads. Finally, the results suggest that ads using high degrees of sexual imagery by non-luxury brands are perceived as more acceptable compared to its use by luxury brands. The findings were used to contribute to implications on theory from previous research and contribute to business administration, specifically advertising strategy with sexual imagery. Findings imply that luxury brands should cautiously use ads with high degrees of sexual imagery due to the more extreme negative responses observed. Non-luxury brands contrarily could use more highly sexual ads with less negative reactions among consumers. This technique can be used to create attention and gain publicity.

Mémoire numérisé par la Division de la gestion de documents et des archives de l'Université de Montréal.

Absenteeism and turnover in the workplace are complex phenomena that have implications for organisations and individuals alike. This study investigated the relationships of attitudinal factors with absenteeism and turnover intentions at a large healthcare organisation in the Bay of Plenty. A questionnaire completed by 407 employees had several measures such as job involvement, job satisfaction, organisational commitment (affective and continuance commitment), perceived organisational support, perceived supervisor support, work-to-family conflict, family-to-work conflict, team cohesion, regional identification and turnover intention. Absenteeism data were collected from personnel records. The results indicated a probable association of job satisfaction, work-to-family conflict and perceived supervisor support with absenteeism, while turnover intention was associated with all predictors except continuance commitment. Perceived organisational support partially mediated the relationship between perceived supervisor support and turnover intention. No moderator effects were found for job involvement, perceived supervisor support and team cohesion on relationships between work-to-family conflict and affective commitment/job satisfaction and perceived organisational support and affective commitment respectively, however strong main effects were shown for job involvement and team cohesion. The main finding is that organisations must understand how organisational and supervisor support increases job satisfaction and affective commitment and decreases work-to-family conflict, which lowers absenteeism and turnover intention. The detection of high levels of regional identification indicate the need to acknowledge this construct, particularly in relation to turnover intention.

Abstract As the privatization becomes trend of reorganization in public business for sustained management, many countries port authority press ahead with privatization plans . Many kinds of resistance will happen during privatization, and the biggest one is from the employee. In this study, the employees¡¦ recognition of privatization plans, recognition of personal development relative rights and interests security in privatization plans, and takeover to organizational change before Kaohsiung Port¡¦s privatization are considered. All sampling method was used, with respect to 290 crews of member of craft service of portof Kaohsiung . There are 238 effective questionnaires among a total of 290 questionnaires test, and the effective return rate is 82.06%. The data analysis employed in this study include the Description statistics, Analysis of correlation, One-way ANOVA, and Pearson¡¦s correl-ative, through SPSS for windows. According to the analysis data, some conclusions were given as follows: 1.Employees with different age and service seniority show a obvious difference on recognition to privatization plans . 2.Employees with different kinds of vessel show a obvious difference on personal development relative rights and interests security to privatization plans. 3.Employees with different class of crew show a obvious difference on takeover intention to privatization plans. 4."Recognition to privatization plans ¡¦s benefit" shows a "high positive correlation" with takeover to privatization plans; "Recognition to change anxiety" shows a "middle positive correlation" with takeover to privatization plans. 5. "Recognition to employee ¡¦s right" and "Recognition to change communication" show a "high positive correlation" with takeover to privatization plans; 6.Employees with different age have significant influence on surplus before accepting privatization plans. But others not have significant influence.