Environmental Planning theory tells us that continued improvement in environmental outcomes will require new approaches that are voluntary; behavior change will come from within organizations, not imposed from outside. The concept of sustainability fits in this new phase of environmental planning and policy. In order for organizations to be successful in achieving sustainability goals, they must create an organizational context that produces innovative ideas (considered a strength of organic or learning organizations), along with an organizational context that effectively manages and implements continuous change (considered a strength of bureaucratic organizations). Effectively striking this balance appears to be a key component of making progress in sustainability for large public organizations. The research completed through this doctoral dissertation addresses gaps in the literature by asking the question: How have large public organizations implemented sustainability programs? A multiple case study design was used that examined three large public organizations that have adopted sustainability goals and established programs for achieving these goals. The data were analyzed based on a conceptual framework that predicts the types of activities and attributes organizations will exhibit to successfully achieve sustainability goals. The results demonstrate that sustainability implementation in these organizations is dependent upon leadership support, cross-functional teams, orientation to the external environment, effective management systems and consistent support over time. Bureaucratic organizations are structured to effectively accomplish the core mission, but if they also want to be more sustainable, they must adopt and promote more organic attributes to enable change, learning and innovation.

published_or_final_version / Industrial and Manufacturing Systems Engineering / Master / Master of Philosophy

published_or_final_version / Politics and Public Administration / Master / Master of Philosophy

In order to deal with on-going environmental pressures and uncertainty, organizations have established linkages with other organizations as one strategy to deal with these new challenges (Fenell, Ross & Warnecke, 1987; Oliver, 1990; 1991; Thibault, Frisby & Kikulis, 1997). The establishment of partnerships is viewed by organizations as a new way of operating to control and minimize environmental pressures. The purpose of this study was to identify and understand issues of interorganizational relations between local governments, specifically departments of Parks and Recreation and community organizations providing recreation and sport services. Specifically, reasons for being involved in partnerships as well as advantages and challenges of partnerships were investigated as part of this research. The City of Surrey was selected as the research site for this study on the analysis of interorganizational relationships between its Parks and Recreation department and three community organizations providing recreation services and programs: Surrey Knights Swim Club, Surrey Youth Soccer Association, and Surrey Minor Hockey Association. The City of Surrey was chosen given its large territory, its population growth, its decreasing funds for recreation services, and its limited number of recreation facilities. Through semi-structured interviews with key informants, issues on interorganizational relations were discussed. The main reasons for involvement were described as access to financial and facility resources. With the economic pressures that local governments are facing, the establishment of partnerships represents an appealing option to meet these challenges. Furthermore, the Surrey Parks and Recreation department is linking with community organizations in order to gain credibility within the community. By establishing working partnerships with one another, community organizations and Surrey Parks and Recreation department are able to provide the same level of services to the community, consequently leading to the welfare of the community. The final topic that was discussed during this research was the levels of intensity of the partnerships and its relation to loss of autonomy. Using Oliver's (1990) model, it was found that all levels of intensity were evident at one point or another in the partnerships and that these levels varied according to the environmental context. However, the loss of autonomy, as described by Oliver (1990) did not appear to be a factor influencing the partnerships. This might be due to the fact that all partners were involved in these partnerships for the same goals and purposes and not to compete against each other. Interorganizational relationships were an intricate and important dimension of the organizations studied. It is essential for organizations to better understand issues surrounding partnerships in order to effectively engage in linkages that are beneficial to all partners involved in this process and to the public.

In 2002, the Canadian government released a new Sport Policy that has included 'enhanced interaction' as one of its four goals for sport organizations (Canadian Heritage, 2002). Research on interorganizational relationships (IORs) specific to the Canadian sport context has suggested that while broad potential benefits exist for organizations seeking to build linkages (Thibault & Harvey, 1997), organizations need to be aware of the challenges that are involved in managing IORs (Thibault, Frisby & Kikulis, 1999; Thibault, Kikulis, & Frisby, in press; Frisby, Thibault, & Kikulis, in press). The purpose of the study was to examine collaborative advantage and collaborative inertia in IORs between a sport organization and recreation organizations using Huxham and Vangen's (2000a) conceptual framework. Studying the IORs of a provincial sport organization (PSO) involves a stakeholder group that has not been the object of previous IOR research in Canadian sport, despite the suggestion that a more comprehensive understanding of different stakeholder perspectives was needed (Thibault & Harvey, 1997). Huxham and MacDonald's research found that both collaborative advantage (achieving a result that each individual organization could not achieve alone) and collaborative inertia (where IORs do not move forward, leading to frustration) are possible outcomes of relationships (1992). Huxham and Vangen's (2000a) seven factors causing collaborative inertia were used to understand the extent to which inertia was present in the cases studied, and how inertia in the IORs was being managed. In this qualitative study, data gathered from document analysis, information meetings and observations, and semi-structured interviews revealed that collaborative advantage was achieved in the two relationships between a PSO (Tennis BC) and two municipal recreation departments (Lake City and River City). The findings also suggest that the factors leading to collaborative inertia existed in different amounts in these IORs. The inertia present existed in two different forms. The first was related to Huxham and Vangen's factors that described collaborative inertia emerging from organizational sources, and the second was related to individual sources, such as difficulties in communicating, negotiating power and trust, and negotiating autonomy. Another significant finding suggested that divergent expectations that emerged at the end of the first year of the IOR present a threat for increased collaborative inertia in the future of these IORs if not adequately managed. The role of IORs is increasingly important to sport organizations in Canada (cf. Babiak, 2003; Glover, 1999a; 1999b; Thibault et al., 1999; in press; Frisby et al., in press). Researchers have overlooked understanding the challenges of managing these relationships until recently (Frisby, et al., in press). Findings from this study support the notion that factors emerge during collaborative actions between organizations that pose a threat to realizing the advantages identified during the formation of IORs. Continued research on the process of managing IORs is needed to better understand how inertia can be limited to ensure Canadian sport organizations maximize advantage through these relationships.

The interaction of the personnel boundary in inter-firm relationship management is viewed as particularistic in China instead of universalistic as in many Western cultures. Specifically, guanxi networks, the Chinese system of inter-personal relationship, have strong strategic implications for business interactions. The practices of guanxi and the social norms associated with guanxi are complicated. On the one hand, guanxi practices can be traced back to Confucianism; on the other hand, guanxi???s significance has been changing in line with China???s economic reform. In this research, we have attempted to find what presently constitutes good guanxi in inter-firm relationship management against this dynamic backdrop. Additionally, from the transaction cost economies (TCE) perspective, we provide an analysis that guanxi-based business practices offer transaction cost advantages as an alternative to market-based practices. We argue that such advantages partially result from guanxi???s effect on the reduction of opportunist behaviors. Backed up by 97 questionnaire responses from firms in Shanghai and 15 semi-structured interviews, our study confirms that, in inter-firm relationships management, trust, affection and long-term orientation are features of close guanxi. To enhance guanxi quality, familiarization by self-disclosure and the presence of mutual benefits are also necessary, providing practical implications for business practitioners in China. Our study also indicates that guanxi business partners are expected to be obligational in business and flexible in contingencies. Opportunistic behaviors can be mitigated by adopting guanxi practices, supporting the TCE logic. In an absence of a rationalized legal system, guanxi may fill the gaps in the enforcement of the written contract.N

Thesis (Ph.D.)--University of Wollongong, 2005. / Typescript. Includes bibliographical references: leaf 218-237.

Thesis (Ed.D.)--Teachers College, Columbia University, 1995. / Includes tables. Typescript; issued also on microfilm. Sponsor: Frank L. Smith Jr. Dissertation Committee: Susan Otterbourg. Includes bibliographical references (leaves 169-175).

Thesis (M.M.A.S.)--School of Advanced Airpower Studies, Air University, 1994. / "August 1995" " Includes bibliographical references (p. 61-65).

Thesis (Doctoral)-- Åbo Akademi., 2005. / Extra t.p. with thesis statement inserted. Errata slip inserted. Includes bibliographical references (p. 182-190).