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Exploring interpersonal trust in a South African–based petrochemical organisation / Swanepoel G.H.Swanepoel, Gert Hendrik January 2011 (has links)
The aim of this study is to conduct a theoretical study on the foundations of trust on an intra–organisational level, while assessing the level of trust and relationships present within the organisation.
Foundations of trust with respect to i) intra–organisational management and ii) peer–to– peer relations are discussed in the literature study with specific relation to sustainable competitiveness. The literature study highlights several factors that either promote or hinder intra–organisational trust.
Values can create a sustainable competitive advantage for any business, if the values are supported by the employees of the organisation on every level. Trust is one of the foundations of values – without trust there is not much on which to build an organisation that will thrive in today‘s competitive market place.
A survey consisting of two established questionnaires was distributed to determine the trust levels, as well as the attributes that are present with respect to values on an intra–organisational level. The significant differences on trust levels were identified by the empirical research and it was concluded that not all employees experience trust levels equally in the organisation. A significant effort needs to be made by management on all levels and the complete population; age, race and job category in order to foster a trusting environment.
This intra–organisational study will focus on the basic principles of trust in order to improve the trust relationships in the organisation. This effort will lift the trust relationship to extra–ordinary levels by identifying the significant problem areas and then focussing the trust–building activities on those areas. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2012.
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Exploring interpersonal trust in a South African–based petrochemical organisation / Swanepoel G.H.Swanepoel, Gert Hendrik January 2011 (has links)
The aim of this study is to conduct a theoretical study on the foundations of trust on an intra–organisational level, while assessing the level of trust and relationships present within the organisation.
Foundations of trust with respect to i) intra–organisational management and ii) peer–to– peer relations are discussed in the literature study with specific relation to sustainable competitiveness. The literature study highlights several factors that either promote or hinder intra–organisational trust.
Values can create a sustainable competitive advantage for any business, if the values are supported by the employees of the organisation on every level. Trust is one of the foundations of values – without trust there is not much on which to build an organisation that will thrive in today‘s competitive market place.
A survey consisting of two established questionnaires was distributed to determine the trust levels, as well as the attributes that are present with respect to values on an intra–organisational level. The significant differences on trust levels were identified by the empirical research and it was concluded that not all employees experience trust levels equally in the organisation. A significant effort needs to be made by management on all levels and the complete population; age, race and job category in order to foster a trusting environment.
This intra–organisational study will focus on the basic principles of trust in order to improve the trust relationships in the organisation. This effort will lift the trust relationship to extra–ordinary levels by identifying the significant problem areas and then focussing the trust–building activities on those areas. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2012.
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Subsidiary Role and Skilled Labour Effects in Small Developed CountriesMcDonald, Frank, Gammelgaard, J., Tüselmann, H-J., Dörrenbächer, C., Stephan, A. January 2009 (has links)
No / The proportion of skilled labour in subsidiaries is influenced by size and development of host country, and subsidiary role, the latter being connected to autonomy and intra-organisational relationships.
In this paper, we conceptually explore subsidiary¿s proportion of skilled labour in relation to subsidiary role within the context of a small developed country. Specifically, we draw on the literature of strategic development of multinational corporations, and insights of inward foreign direct investments in small developed countries. This is presented in a unifying framework in order to predict diverse categorizations of subsidiary role¿s impact on the proportion of skilled labour in subsidiaries.
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Building a mutually-desirable relationship between a higher education institution's academic schools and its adult/continuing education unit : a case study analysis of Abu Dhabi University and its knowledge group (Abu Dhabi, United Arab Emirates)McHardy, Robert David January 2012 (has links)
Historically, many higher education institutions have been structurally and culturally compartmentalised and subunits such as continuing education have been marginalised, merged or divested. In response to a variety of external phenomena, some higher education institutions are re-examining their internal and external relationships, including the relationship between their academic and continuing education units. This research examines the efforts of a higher education institution in the United Arab Emirates to improve its overall effectiveness by changing the nature of the relationship between its academic and continuing education units. A review of theory- and practice-based higher education, organisational culture and inter-/intra-organisational relationship literature revealed significant support for each partner's goals for the new relationship and was used to provide the parties with a series of recommendations for successful formulation, actualisation and governance. These results add to the literature and practice of higher education and continuing higher education, particularly in the area of relationship-building among organisational subunits and subcultures.
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Långsiktiga leverantörsrelationer : En studie av en relation mellan två organisationer inom samma koncern. / Long-term supplier relationships : A study of two organizations within the same corporationEnström, Martin January 2017 (has links)
Inköp av material i byggbranschen genomförs traditionellt med lägsta pris som främsta kriterium. Vidare sker inköpen ofta lokalt i respektive byggprojekt, vilket oftast leder till kortsiktiga relationer med leverantörer. Dock visar forskning på att kortsiktiga relationer inte alltid är mest gynnsamma. Det anses istället vara mer fördelaktigt att låta sig inspireras av andra industrier och upprätta långsiktiga relationer och leverantörssamarbeten som sträcker sig över flera byggprojekt. År 2014 förvärvade ett av Sveriges största byggföretag en fabrik som tillverkar prefabricerade produkter i fiber- och gråbetong. Uppköpet var en så kallad vertikal integration och en del i ett koncept för att industrialisera bostadsbyggandet. Förvärvet innebar inte bara ett upprättande av en långsiktig relation utan således även en integration av en leverantör i företagets värdekedja. Syftet med det här examensarbetet är att bättre förstå hur en sådan intern långsiktig leverantörsrelation fungerar i byggbranschen. Syftet med studien är även att utveckla kunskap och komma med förbättringsförslag kring hur en långsiktig intern affärsrelation kan utvecklas. Studien anses som kvalitativ och grundar sig på en litteraturstudie, semi-strukturerade intervjuer, interna dokument, platsbesök och observationer. En abduktiv forskningsansats har använts då teori och empiri varvats längs studiens gång. Undersökningen kan även ses som explorativ då slutmålet från början inte var känt. Studien påvisar och konfirmerar att en intern långsiktig relation är komplex men fördelaktig då det bland annat möjliggör en ökad kontroll och utveckling av både den levererade produkten och relationen. Vidare visar studien att den levererade produktens komplexitet har stor betydelse. Undersökningen åskådliggör även att en kombination av ett externt och internt förhållningssätt till en relation kan vara mest fördelaktigt trots att leverantören definitionsmässigt är intern. Likväl som i externa långsiktiga relationer är även begrepp såsom tillit, engagemang, förväntningar och beroende centrala i interna relationer, men bör utifrån förutsättningarna ses på ett annat sätt. Byggbranschens projektorientering och traditionsenlighet visar sig också påverka en implementering av långsiktiga interna relationer. Vidare förekommer andra mötesforum och socialiseringsprocesser tillskillnad mot externa kortsiktiga relationer. Då den undersökta relationen är en del i ett större koncept visar det sig även möjliggöra förekomsten av fler än två parter, vilket får en påverkan på beslutsfattandet i relationen. För att utveckla relationen anses tidigare nämnda begrepp som tillit, förväntningar, engagemang, kommunikation, beslutsfattande och beroende vara något som man tankemässigt bör ha med sig. Vidare bör beställare och leverantör tillsammans anpassa sig till varandras processer och arbetsstrukturer. Gemensamma långsiktiga mål bör även formuleras. För att utveckla en långsiktig intern relation bör även institutionaliseringens fördelar utnyttjas. Detta innebär att kontaktmönster, kommunikationsverktyg och kontaktvägar bör vänjas in och utvecklas över tid. För att engagera och motivera individerna till att vara delaktiga i relationen rekommenderas även nya typer av mötesforum som komplement till de redan existerande. / Purchasing of material in the construction industry is traditionally carried out with lowest price as main criteria. In addition, purchasing often occurs separately in each project, which usually ends up with short-term relationships with suppliers. However, research shows that that short-term relationships are not always the most advantageous. It is considered as more advantageous to obtain inspiration from diverse industries and establish long-term relationships with suppliers that lasts over numerous projects. In 2014 one of Sweden’s largest construction companies acquired a manufacturer that produces prefabricated concrete elements. The acquisition was a vertical integration and a part of an industrialized house building concept. Hence, the acquisition did not only establish a long-term relationship, it also integrated a supplier in the company’s supply chain. The purpose with this thesis is to clarify and understand how an intra-organizational long-term supplier relationship is managed in the construction industry. The purpose is also to contribute with knowledge in how to develop such a relationship. The study is considered as qualitative and is based on literature studies, semi-structured interviews, internal documents, site visits, and personal impressions from meetings. An abductive research approach has been conducted since empirics and theory have been alternated during the study. The survey can also be identified as an explorative study since there was not a clear objective when the study was initiated. The study reveals and confirms that an internal long-term relationship is complex but advantageous. The long-term focus enables an increased control and development of the product as well as the relationship. The study also illustrated that a combination of an external and internal approach to the relationship is most advantageous, even though the relationship is defined as intra-organizational. In inter-organizational relationships, concepts such as trust, commitment, expectations, and dependence seems to be important in intra-organizational relationships as well, but should be viewed in a different way. The strong project orientation and traditionalism in the construction industry is also considered to affect an internal long-term relationship. Furthermore, in contrast to inter-organizational short-term relationships, other kinds of meeting forums and socialization processes exists. Since the studied relationship is part of a larger concept, more than two parties seem to be involved in the relationship. This, among other things, affect the decision-making process in the relationship. To develop the relationship, stated concepts such as trust, expectation, commitment, communication, decision-making and dependence should be kept in mind. Furthermore, buyer and supplier should try to adapt to each other’s processes and work structures. To develop a long-term internal relationship, the benefits of institutionalization should also be used, enabling buyer and suppliers to develop and familiarize roles, communication tools and contact routes. To engage and motivate individuals to participate in the relationship, new types of meeting forums are also recommended to complement the ones that already exist.
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Greening community pharmaceutical supply chain in UK: a cross boundary approachXie, Y., Breen, Liz January 2012 (has links)
Yes / This research aims to design a green Pharmaceutical Supply Chain (PSC ) that reduces preventable pharmaceutical waste and effectively disposes of inevitable pharmaceutical waste. The main output of this study is the formulation of an integrated green PSC model involving all critical stakeholders, leading to improved environmental, economic and safety performance in medication management and delivery.
The research is based on literature and on secondary resources.
To green the PSC, every producer of waste is duty bound to facilitate the safe handling and disposal of waste. A Cross boundary Green PSC (XGPSC) approach is proposed to identify participants’ contribution to the PSC. Peripheral influences are also recognised from professional and regulatory bodies.
This study focuses solely on community PSC in the UK where patients receive medication from local community pharmacies and thus may be limited. The proposed XGPSC approach also needs to be tested and validated in practice. It may also be difficult to transfer some of the environmental practices proposed in this research into practice.
The environmental practices and actions proposed provide invaluable insight into various PSC activities, including purchasing, product design, prescription patterns and processes, medication use review, and customer relationship management.
The proposed environmental actions encourage firm commitment from everyone to reduce, recycle or effectively dispose of pharmaceutical waste, with patients becoming stewards of medication rather than only consumers.
A cross boundary approach is developed to green the PSC, and it encourages total involvement and collaboration from all participants in PSC.
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