M.Sc.(Nursing), Faculty of Health Sciences, University of the Witwatersrand, 2009 / The purpose of this research was to investigate job satisfaction and the impact of HIV and AIDS on nurses in a public hospital in Gauteng. The problems that generated this study included absenteeism, low morale and negativity of nurses working with patients in the presence of the HIV/AIDS crisis. A quantitative research method was used. The sample size comprised 248 nurses from all categories. The Measure of Job Satisfaction was the framework used which covers issues such as remuneration, security, growth, social and supervisory aspects. The framework for the HIV/AIDS section of the research was the Government policy on HIV/AIDS. Results showed job satisfaction was adversely affected by staff shortages, workload, frustrations with management, remuneration, lack of developmental opportunities and equipment. Analysis of the open-ended responses showed ambivalence amongst nurses towards nursing HIV/AIDS patients. Some expressed sadness and fear while others found their caring role fulfilled. The study indicated that facilitating development of staff, improving management skills, providing staff and equipment will all impact positively on job satisfaction. In addition, a deliberate effort needs to be made to plan debriefing/counselling services for nurses as well as ongoing HIV training.

This present study aims to identify the relationships between public service motivation (PSM), job satisfaction, and level of commitment for the study population of 139 executive directors (N=42) and full-time employees (N=97) working with the YMCA in either Mississippi, Alabama, Arkansas, Louisiana, or Tennessee. The study was conducted using an online questionnaire, where executive directors or a representative were contacted to attain consent prior to their participation in the study. For this study, the dependent variable (Global PSM) serves as a means to understand its influence on job satisfaction and level of commitment for the two-group (executive directors and full-time employees) sample population. Once considered to be applicable only to employees in the public sector, this study discusses the application of PSM to employees in the nonprofit sector using the research of Mann (2006) and Word and Carpenter (2013). The employment of PSM to the nonprofit sector guides this research to understand Global PSM’s influence on job satisfaction and level of commitment for executive directors and full-time employees. Moreover, Pandey and Stazyk (2008) posited job satisfaction and organizational commitment are viewed as correlates to PSM. Using ordinary least-squares regression (OLS), the findings for this study indicated four of the nine job satisfaction facets (nature of work, pay, supervision, and coworkers) were significant to increase the Global PSM of executive directors. However, none of the commitment components (affective, continuance, and normative) or demographic variables were found to be significant for this group. Likewise, the findings for the full-time employee group revealed nature of work and operating conditions as the two significant job satisfaction facets. Although slightly significant, normative commitment was the only significant variable of the three-component model of commitment when regressed together or with the job satisfaction or demographic variables in the study.

The purpose of this study was to survey the levels of job satisfaction among full-time faculty members at a selected Mississippi community college using the constructs of Herzberg’s Motivation-Hygiene Theory as defined by Wood (1973). The researcher used Wood’s 1976 refined Faculty Job Satisfaction/Dissatisfaction Scale to discover the participants’ levels of total job satisfaction; to discover the participants’ levels of overall job satisfaction; to compare the means of total job satisfaction factors to the mean of total job satisfaction; and to examine the correlation of the faculty’s mean responses to the total job satisfaction individual questions to the mean of the overall job satisfaction. The target population of this study was all full-time faculty at a Mississippi community college. The population consisted of 152 full-time faculty members. The findings of the survey indicated that the 85 participants were moderately satisfied with their jobs. The survey was designed to incorporate 2 treatments to ask the respondents to answer questions about job satisfaction. The participants chose a higher value on the Likert scale when asked the single question relating to overall job satisfaction. When the information was broken down into factors, the participants rated their job satisfaction lower. The Wilcoxon results stated the 2 treatments were significant at alpha level .05, and the null hypothesis was rejected, meaning there was a difference in the responses with two treatments of surveying respondents.

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This research aimed to discover whether the use of specific self-service technologies (SSTs) within hotels impacts employees’ attitudes and satisfaction with their working environment. The main goal of this study was to determine the existence of a relationship between the usage of self-service technology within hotels and actual measured employee job satisfaction. The outcome of this research allowed for providing both academic and practical knowledge regarding the impact of self-service technologies on the hotel industry. Research has shown that high levels of job satisfaction are connected with positive attitudes regarding workplace (Stanley, 2013) and that attitude has an indirect impact on firm financial performance (Rucci et al., 1998). Therefore, the rationale of this study was based on this pre-determined awareness that employee job satisfaction impacts firm bottom line performance. The data collection methodology used for this thesis research was a survey that was distributed directly to hotel employees. This survey focused on usage of self-service technologies within hotels, employee attitude towards these technologies, as well as, employee job satisfaction. The results indicated that these three self-service technologies have no impact on hotel employee job satisfaction. However, it appears that there may be some minor link between employees’ attitude toward certain self-service technologies used in their establishment, and their overall job satisfaction

Background: To assess the validity and reliability of the set of scales (general professional activity, health services management, and working conditions) on the different areas of job satisfaction in Peruvian physicians based on the data from the National Survey of Satisfaction of Users in Health (ENSUSALUD). Method: We carried out a psychometric study based on the secondary data analysis of Questionnaire 2 of ENSUSALUD-2016. Participants were selected from a two-stage stratified national probability representative sampling by political region. Validity was assessed by exploratory and confirmatory factor analyses, and measurement invariance analysis. We assessed the reliability using internal consistency coefficients (alpha and omega). The set of scales were composed of items related to three different areas of job satisfaction: 1) satisfaction with general professional activity, 2) satisfaction with the health services management, and 3) satisfaction with the working conditions of the health center. Results: We included 2137 participants in the analysis. The general professional activity scale with six items (Comparative Fit Index, CFI = 0.946; Root Mean Square Error of Approximation, RMSEA = 0.071; Standardized Root Mean Square Residual, SRMR = 0.035), the health services management scale with eight items (CFI) = 0.972; RMSEA = 0.081; SRMR = 0.028), showed good measurement properties for the one-dimensional model. The working conditions scale with eight items for individual conditions and three items for infrastructural conditions (CFI = 0.914; RMSEA = 0.080; SRMR = 0.055) presented adequate measurement properties with a two-dimensional model. The invariance analysis showed that comparisons between sex, age, civil status, medical speciality, working in other institutions, work-related illness, chronic disease, and time working in the healthcare center. All scales had adequate internal consistency (ω and α between 0.70 and 0.90). Conclusions: The set of scales has a solid factorial structure and measurement invariance, making it possible for group comparison. The study achieved stability in the scores as they showed adequate internal consistency coefficients. Based on our findings, these instruments are suitable for measuring job satisfaction among outpatient physicians throughout Peru, as our data is representative of the country level. / Revisión por pares

AN ABSTRACT OF THE DISSERTATION DEBORAH A. DIFFENAUER, for the Doctor of Philosophy Degree in Education, presented at Southern Illinois University at Carbondale. TITLE: Job Satisfaction and the Perceived Organizational Culture of U. S. Military and Military Affiliated Personnel at a Midwestern University MAJOR PROFESSOR: C. Keith Waugh, Ph.D. This study examined the relationship between demographic characteristics, level of job satisfaction, and current/preferred organizational culture in a sample of 139 off-campus military degree program participants. Responses were received from undergraduate students in the fields of engineering, applied sciences and arts, and education. The Job Satisfaction Survey (Spector, 1985) was used to assess the participant's level of satisfaction in current occupations. The second instrument used to assess the participant's current and preferred organizational culture was a combined version of Harrison & Stokes (1992) Diagnosing Organizational Culture Instrument DOCI and the Organizational Culture Assessment Instrument OCAI developed by Cameron & Quinn (1999b). Descriptive characteristics, eta cross tabulations and Spearman's Rho bivariate correlations were executed on the data and statistically significant differences were found. The study provided evidence to validate the existence of correlations between levels job satisfaction and perceptions of organizational culture. Specifically, there exists a relationship between some of the participant's demographic characteristics (gender, status, and current occupation), with job satisfaction, and organizational culture within the military environment given the various subcultures and defined roles.

The present study continues the long line of research addressing Person-Environment fit started by Frank Parsons a century ago and the construct of career satisfaction. Previous research emphasized Holland themes and specific occupational scales, with this study being the first to evaluate the higher order of personal style relating to job satisfaction. This study examined the capacity of the General Occupational Themes (GOTs) and Personal Style Scales (PSSs) of the 2005 Strong Interest Inventory in predicting job satisfaction across 8 individual samples comprising 4,938 working adults. Sequential discriminant function analyses demonstrated that sets of hypothesized PSSs significantly distinguished between satisfied and dissatisfied workers beyond the six Holland themes in all 8 occupational samples. This research provided validation and support for the newly added Team Orientation PSS. It further provided support for demographic variables related to job satisfaction, including ethnicity, gender, age, and the reason for testing.

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