This study aims to understand the relationship between work engagement and the dark side of work engagement. The dark side includes stress and burnout, which are the points of focus of this study. The purpose of this study is to examine what a company can do in order to prevent the negative effects of work engagement. To understand the relationship between work engagement and stress/burnout, this study is built on the job-demand resource model.   The data collection was done by interviewing seven individuals. The results showed that the respondents were engaged in their work. On the other hand, the data also showed that even though the interviewees said that they were engaged in their work, they also experienced stress and burnout. Furthermore, the answer to what the company can to in order to prevent stress and burnout was diffuse. The majority believed that there is not much the company can do to prevent such situation and that it is your own responsibility to be able to handle stress at work.   One difficulty this study faced was that stress and burnout is to many people a personal subject that people are not comfortable speaking openly about. Therefore, it was often hard to get detailed answers. / Denna uppsats handlar om relationen mellan ”work engagemang” och ”the dark side” av det. ”The dark side” inkluderar bland annat stress och utbrändhet, vilket är vad denna uppsats har valt som sin huvudfokus. Uppsatsen kommer undersöka vad företag kan ta för åtgärder för att kunna minska stress och utbrändhet i största mån på arbetsplatsen. För att kunna uppfylla undersökningens syfte kommer uppsatsen att använda sig av Job-demand- resource modellen. Undersökningen har samlat in sin data genom att intervjua sju personer. Dataanalysen har visat att det finns en tydlig relation mellan ”work engagemang”, stress och utbrändhet. Alla sju personer påstår att de är engagerade till sitt arbete och sex av sju personer menar att de trots sitt engagemang till sitt arbete upplever stress, där även fyra av sju har medgett att de upplevt utbrändhet på sin arbetsplats. Vidare när man frågade respondenterna hur de anser att deras företag kan hjälpa de att reducera stress och utbrändhet på arbetsplatsen var svaren diffusa. Många tyckte att det inte finns mycket ett företag kan göra för att hjälpa till i en sådan situation och att det mer handlar om eget ansvar, att man själv ska kunna hantera stress och om man känner att det går överstyr är det ditt eget ansvar som anställd att gå till din chef eller respektive för att söka hjälp eller lösning. Problematiken med denna uppsatsen har varit att detta är ett personligt ämne där alla inte är bekväma med att prata öppet om sina upplevelser kring stress och utbrändhet. I vissa fall har det varit svårt att få detaljrika svar från respondenterna.

Title: The interaction between humans and machines: A case study on employee job satisfaction during the implementation of artificial intelligence in the workplace Background & problem discussion: As companies adopt new technologies, ensuring job satisfaction is a key for smooth transitions. AI revolutionizes work methods by automating tasks, enhancing efficiency, and requiring new skills. However, AI integration raises concerns about its impacts on roles and satisfaction. While boosting productivity and efficiency, AI can displace human tasks, causing fear and resistance to the new technology. Balancing efficiency with maintaining human expertise is vital, as it affects motivation and engagement in the work. Understanding AI’s impact on job satisfaction is essential, as it significantly influences employees overall experience. Purpose: The purpose of the study is to create an understanding of the employees’ job satisfaction when implementing AI technology in the workplace. Method: This study uses a qualitative research method to understand how AI implementation affects employee job satisfaction at Scania in Oskarshamn. The method focuses on gaining in-depth insights from the employees’ perspective through semi-structured interviews and observations. A case study design was chosen to analyze detailed aspects of AI use within the company. To ensure the reliability, trustworthiness and confirmation of the study, a transparent research process was followed with feedback to the participants. Findings & conclusion: The results showed that both intrinsic and extrinsic involvement were important for job satisfaction. Employees with strategic roles saw AI as an opportunity for improvement, while operational employees felt secure in the use of AI. The study emphasized the importance of fostering an inclusive work culture to ensure positive attitudes towards change and sustained job satisfaction. The conclusion provides both a practical and theoretical contribution for understanding job satisfaction when using AI-technology.