There is a lack of studies on the current status of the use of on-demand learning in organizations and factors that may accelerate or hold back the acceptance and implementation of on-demand learning in organizations. The purpose of this study is to contribute to a better understanding of the adoption of on-demand learning in organizations in the United States. More specifically, this research was conducted to answer the following questions: 1) Are training professionals familiar with the concept of on demand learning? 2) What are the most commonly practiced on-demand learning applications in organizations? 3) What are the most commonly used on-demand learning devices? 4) Which subject areas are appropriate for applying on-demand learning? 5) What factors explain and predict the adoption of on-demand learning? 6) Does organizational nature (non-profit vs. for-profit) have an impact on the adoption of on-demand learning? 7) Does economic sector have an impact on the adoption of on-demand learning? 8) Does organizational size have an impact on the adoption of on-demand learning? and 9) Does training budget have an impact on the adoption of on-demand learning? Study results indicated that although many factors influence the adoption of on-demand learning in organizations, compatibility and top management support were the most significant determinants in general. The training budget was a moderator for the adoption of on-demand learning and it amplified the effects of top management support and organizational centralization on the adoption process. The adoption of on-demand learning among small organizations, non-profit organizations, or organizations with relatively small training budgets, was primarily determined by available organizational resources, such as technical infrastructure, financial resources for experimental innovations, professional development opportunities, and investment on training and development. But among for-profit organizations or large organizations (i.e., 1,000 employees and over), the adoption of on-demand learning was primarily determined by its compatibility with organizations and organizational openness. Moreover, perceived usefulness, perceived ease of use, costs, and customer demand were not significant determinants in this study. In short, organizational factors had a greater explanatory power than innovative, environmental, or individual variables. Recommendations were proposed for future studies.

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This qualitative study explored the overall impact of training HVAC technicians using the SightPros-VirTechs system for remote, wireless, internet video assistance at a small HVAC company, Metro Environmental. John Thomason, the president/co-owner developed a website and a new SightPros communication tool that allows wireless, one-on-one, just-in-time, high-quality, video-monitored instructions between an expert at one site and a technician at another site. Metro Environmental successfully used the SightPros-VirTechs system to train a new apprentice remotely. The apprentice and expert changed their normal and routine physical activities because the expert worked remotely and the apprentice worked on-site. Within just a few months, the apprentice proved competent enough to go to customer accounts without more experienced technicians nearby. The technicians express excitement about the SightPros communication tool as a way to contact remote experts whenever needed. The customer and business contacts also give good reviews and suggest other benefits. The expert permanently captures the communications so the company can use the saved video for many applications, especially training. The dissertation provides a list of recommendations to trainers/educators for similar applications.

Most hospitality institutions have increasingly moved classes online but are concerned about migrating classes and instructional content online. The concern is most Web-based models are designed to deliver the acquisition of knowledge but lack the ability to transform that knowledge into applied career skills for practical use in the industry. The purpose of this study was to test a new Web-based instructional model. The model supported delivering both the acquisition and application of knowledge. Educators, researchers, and practitioners can utilize the new model to enhance the application of career skills and enhance organizational objectives by providing just-in-time training. The new Web-based instructional model can be delivered through multiple platforms including computers, electronic devices, wireless devices and mobile devices. The application of knowledge was delivered through experiential role-play exercises delivered live to the comparison group and virtual, inside Second Life, to the treatment group. An Analysis of Co-Variance (ANCOVA) revealed a significant difference between groups with higher application scores for the students who received the role-play live compared to virtual. In addition, an analysis was conducted to explore factors to consider when examining the cost effectiveness of Web-based instructional content. Factors determined to be important were developmental costs, delivery costs, and reusability of the Web-based instruction.

<p>Innovations in technology are changing not only everyday life for many individuals around the world but are also influencing the expansion of online learning opportunities at an accelerated rate (Collins & Halverson, 2<a></a>018; Mah, 2016). Online learning platforms allow for scalability, flexibility, greater global access, and innovative and new ways to deliver education (Goodman, Melkers, & Pallais, 2019; Kizilcec et al., 2019). Enrollments in online learning programs and opportunities have seen significant growth in recent years (Seaman, Allen, & Seaman, 2018; U.S. Department of Education, 2018) with continued and steady growth expected into the future. The ubiquity and newness of new online learning formats present a challenge in linking research and practice. Through three separate academic papers, the following dissertation discusses and considers key questions and topics with regards to the use of digital badges and Massive Open Online Courses (MOOCs), two types of emerging online innovations and platforms, and aspects of their efficacy. The three papers respectively 1) identify and discuss the theoretical and empirical foundations digital badges use in specific learners groups by reviewing current literature; 2) highlight the application of a use case in which digital badges have been implemented as a means to offer training; and 3) explore the perceptions of MOOC instructors toward quality learning in their courses in a case study. Conclusions are drawn and solutions as well as potential future directions for research and practice of discussed. </p>