Twenty-one century is a knowledge-economy age. Knowledge that replaces the machine, capital, material, or labor becomes the most important element of management of organization. Knowledge is also an important condition of competition and survival. Knowledge plays an important role in economic system in the future. A government of huge organization should make efforts in the management of transferring knowledge to competition as enterprise. According to government will play an important role as a planner and advancer, so the research of government knowledge management will be took into account. The research collects and classifies literature and finds seven original factors of government knowledge management, and verifies the relationship among three variables of knowledge management behavior intention. The research uses principal factor analysis to find the key success factors of knowledge management. Six key success factors has been extracted in this research by factor analysis (principal component analysis), they are (1)the basis of knowledge management of organization ; (2)important conception of knowledge management to organization ; (3) need for a clear standard system to evaluate ; (4) available resource of information technology¡F(5)policy support¡F(6)the responsible group for knowledge management. The analysis of this research showed that 28 KM variables are considered significantly important. The first important variable is ¡§leadership and ability to promote change of the management¡¨ and previous five factors are especially the factor of the attitude to knowledge management. The research also classify three factors about the difficulties of the implement of knowledge management, they are (1)the difficulties about employees¡¦ abilities of technology¡F(2)the difficulties about the organization structure and culture¡F(3)the difficulties about the abilities of planning. The conclusion of this research is to provide feasible suggestions to government administration so that they could construct KM in an effective and efficient way. Some supportive policies from the government organizations are suggested as well and I hope this research can provide the government with the experience.

The research takes depth interview of the case study method. It focuses on the engineering department of the telecommunications industry which is transformed into an independent engineering company by spin-off. It also discusses the motive of diversification and the model of operation. The research expects to understand the interactive relation between successful entrepreneur, management abilities and resource using. The research chooses a successful spin-off company as it's case study. It discusses the strategy phase and implementation phase to find out the key success factors. By analyzing the documents about entrepreneur, the research investigates the managements and strategies of spin-off and integrates the theories and practices into a conclusion: 1. Strategy is the motive power of entrepreneur: The right strategy is "Do the right thing". Whether a start-up can start or not depends on the right combination of core strategies, strategic resources and value net. 2. Implementation is the driving power of entrepreneur: The good implementation is "Do the thing right". Whether a strategy can operate or not depends on the efficient combination of organization structure, human resource, technical R&D, manufacturing, marketing, customer relationship and financial planning. 3. Key success factor (KSF) is the accelerating power of entrepreneur: Only if the strategy phase and implemetation phase operate in coordination, the start-up possesses the condition of success. However, just a fast success is a real success in the speedily changing time. A start-up company cannot shorten the time to success unless it owns some special KSF. 4. The success in the entrepreneurial phase can't ensure that the start-up will also succeed in the future operation. It must transform the success factors in the entrepreneurial phase into the ones in the future operation.

Taiwan¡¦s auto industry began with Taiwan Yulon Motor Company in 1957, as well as with the development of the related auto parts and components industry. After more than four decades, most companies have developed flexible production skills that allow them to produce a comprehensive assortment of auto parts and components in small quantities that meet international quality standards. The new wave of electronics manufacturing companies have devoted a large percentage of their resources to automotive products, either at their home base, or at their manufacturing facilities abroad. The QS-9000 Quality management system is a fundamental requirement for automotive parts suppliers. The main purpose of this thesis is to research the relationship between the implementation of QS-9000 and customer satisfaction. This study is focused on this inter-action from three perspectives: formulation, implementation and customer satisfaction. Key success factors such as; steering team, organization, target, criteria, documentation, training, standardization and auditing have been defined and studied for their effects on the QS-9000 management system implementation. Developing and implementation quality system utilizing the criteria given in the ISO 9000 or QS-9000 quality system standard can achieve satisfying customer requirements. The successful implementation of a quality management system can contribute to the overall business efficiency of an organization, such as administration, accounting, engineering, marketing, maintenance and after-sales service. The company shall develop the internal and external customer satisfaction indices to check the customer expectation on their service and product. Quality cost are the costs of putting thing right. The monitor for cost of quality can reduce the non-productivity hours and material scrap then achieves the continual improvement management philosophy. In addition, the surveyed case firms disclosed that the QS-9000 standards indeed helped their organization to upgrade the efficiency and service quality of their operation and as such enhance their company¡¦s image as well as customer satisfaction.

Abstract This study is an exploratory study. It discusses the comparison of pet dog business sales paths about web-store and traditional store sale path. This study tries to find the suitable sales path of pet dog business.Through this study, we could find the pet dog business is thrived by the web-store in Internet. Due to some problems of safety trade and order in Internet, we suggest the pet dog business must combine the traditional store sales path and web-store to get more performance. In the conclusion, if we can handle and control the following key successful factors, we will get more competition in the pet dog business: 1. The key successful factors of traditional store sales path: the price of the product (the price of dog), pre and after service, the dog health. 2. The key successful factors of web-store: the friendly website design and safety trade.

Abstract Mergers and acquisitions (M&A) are important management tools of chief executive officers (CEOs.) The benefits of M&A include fast expanding production capacity, acquiring technical patents, overcoming the entry of obstacles, grasping markets, taking over talents, generating the synergy of operation and finance, adjusting product mix or reducing production capacity any time during the recession of markets. Steel industry itself has the character of benefits in economical scale. Therefore, Mittal Steel Company led to hand over its successful experience unceasingly in the recent year, causing an international tide of M&A. In the recent emerging China¡¦s economic system, China¡¦s steel industry was integrated under the guide of national policy. Lots of small steel plants became international leading steel producers. This is contributed to the M&A rendering the company¡¦s scale large, increasing international visibility and bringing people¡¦s notice to its talks and behaviors. Owing to quite high risks of M&A itself, steel industry must grasp the key success factor so as to reduce the risks of operation. Due to the difference of every industry, every company and outside environment, each of their positions in the industrial value chain is also different. Therefore, the successful factors of each company¡¦s M&A are somewhat different, too. This study aims at hoping to probe the successful factors of steel industry¡¦s M&A by case study, as well as to understand the follows: the status of Taiwan¡¦s steel industry, the difficulty of M&A in Taiwan¡¦s industry, the successful factors of steel industry and the generated effect of steel industry¡¦s M&A. The result of this study shows that the relationship between China and Taiwan has been closer and closer. Taiwan¡¦s steel producers have to grasp the trend of changes of China¡¦s steel plants so as to prevent error decision making. As for the successful factors of steel industry¡¦s M&A, the first priority of conditions is to obtain the top management support and to be executed by an experienced teamwork of M&A so that the M&A experience can be handed over by cumulative knowledge. Since the statistics shows that the percentage of M&A success is small, it has better to evaluate the worst situation prior to the job¡¦s execution as well as to set a bottom line of loss in order to flexibly dispose the changes of situation at any time and to make the M&A easier to success.

Abstract The economic boost in the 1980s gave the ornamental fish industry a great opportunity to expand. However, in the 1990s Taiwan experienced a backlash in its local economy and stock market. The supply in the ornamental fish market was greater than the demand, and some importers started fish exporting businesses. Within only a few decades, Taiwan has become one of the major exporting countries of ornamental fish. Taiwan has long been reputed as the Kingdom of Cultivation. The cost for Taiwan fish farmers to raise food fish is higher than it is for fish farmers in other southeastern Asian locations. Taiwan has advanced technologies, but is losing ground in the market. Facing the challenges posed by globalization, ornamental fish is one of the few fish industries in which Taiwan has its niche. The research motivation is to find out how Taiwan can maintain its competitiveness in the global arena. Few websites, databases or research institutes provide a comprehensive introduction or analysis of the international competitiveness of ornamental fish industry. The information in open source is limited, fragmented and incoherent. In light of this situation, the research expects to systematically analyze Taiwan's and the global ornamental fish industries, and to determine the factors necessary for achieving success. Based on literature reviews, the research analyzes the major import and export countries of ornamental fish, and the information concerning Taiwan's ornamental fish industry. Key success factors of the industry include: (1) flight routes and shipment fare, (2) species of fish, (3) prices, (4) cultivation technology and quality, (5) the logistics management capability of exporters, (6) marketing, (7) service, and (8) government policies. Based on the key success factors, the research reaches a conclusion, and provides suggestions for government, exporters, and fish farms. It is expected that the ornamental fish industry in Taiwan will upgrade its international competitiveness. Keywords¡GOrnamental Fish Industry, Key Success Factors, International Competitiveness

In recent years the Vietnamese economy emerges, the demand of steel grow fast ad fast, many foreign cooperation invests the steel and iron related industry to Vietnam. To avoid the steel and iron industry fall into the oversea company, the Vietnamese government take strictly controls the foreign capital to enter makes supply chain of steel industry. However, the chain of Taiwanese iron & steel industry move into Vietnam, not only may approach to customer closer, the raw materials also straight enter mainland China under the East cooperates Conformity. The Taiwanese iron & steel industry takes place of the fallen all goes to Vietnam to carry on the investment. The investment motivation is: get the economies of scale and output to the third country; Next is politics is stable and the inexpensive laborer; Again next anticipates the workshop cost for the original to be inexpensive; Finally is low for the staff rate of flow, this research induces the steel and iron industry to invest Vietnam the possible key success factor as follows to show. 1. Invests the Vietnamese government to encourage the investment the industry. 2. Cautious elects to invest the region. 3. The consideration joint capital & joint management pattern to obtain the best profit. 4. Under political condition unstable consideration, therefore, maintains the less funds quantity to be better. 5. Talented person localization. 6. Pay attention and stops the culture difference as far as possible.

Most of Shopping malls in Taiwan locate in downtown. In city Taipei, city Taichung, and city Kaohsiung, homogeneous competitiveness between rapidly growing department stores blooms. The majority of survivalists are with great enterprise groups as capital back-up. Chain shopping mall becomes a trend. The growth of shopping mall steps into a high density and intense competitiveness age. When facing such highly homogeneous competitive shopping malls, how to find the way out from the price competition of the red ocean, and to create the successful market share, is the main point of this paper. In this study, we adopted the Satty¡¦s Analytic Hierarchy Process (AHP) to establish individual multi-estimate criteria models of the key decision-making factors, and then by AHP qualitative and quantitative questionnaires, undertook research and analysis of various key decision-making factors. Finally, the Analytic Hierarchy Process was applied to calculate the ¡§weighting¡¨ and to sequence the priority of these factors so that the weighting of key success factors can be discussed and proved. Through SWOT analysis and five forces as well as a comparison with Treasure Island, the key success factors for the Dream Mall were identified. The result of the research is to help to offer a develop-oriented location of shopping malls and to invent the management strategies which differ from competitors. According to the result of survey that we can define the sequence are transportation, parking, multifunction and customer stratify. Meanwhile, in the factor of transportation which the public transportation system is first priority; in the factor of parking which the parking space is the first priority; in the factor of multifunction which the department store and movie town is the first priority; in the Customer stratify which the safety is most concern by customer. It is helpful and meaningful which provide to President Shopping mall owner define the strategy according to the key success factor.

With the rapid development of Internet technology, the higher demand for information and more convenient way to access information give the conduct of human life a dramatic impact. Most recent Internet users who would like to gather information will use the Search Engine first but lots of them will also focus in certain special Thematic Website to acquire more complete and in-depth information. Based on this demand, there are more and more such websites created and grown with high efficiency. This trend reveals that Thematic Website has equal scale of advertising business opportunity as Search Engine Website. However, there are numerous competitors providing the homogeneity website in this information-rich environment. Under this condition, how to grasp the unique value and correct operation of the direction for such websites is the focus of development strategy. Moreover, how to operate virtual community to create content (co-create) and gather the knowledge by network interaction is a main trend for Thematic Website to enhance competitiveness and cohesion of the user currently. Therefore, the research of this thesis was aimed to analyze the key success factors of Thematic Website by conducting the management and development of the virtual community within this kind of website, including their interaction behavior and the commercial activity. The main research way is to explore the relevant literatures that discussing the successful factor of information content website and management of virtual community, and then to compile a viable theme with these arguments about the successful factor related to the subject in this thesis. According to Analytic Hierarchy Process (AHP), we designed the questionnaire and invited the webmaster and senior users belonged to two successful Thematic Websites (BAHAMUT and Fashion Guide) to be the research objects. Through the calculating with the data weighting and further analysis, the conclusion is provided in this thesis to make recommendations for Thematic Website development and business strategy on the frame of reference.

Abstract The situation of the world varies from minute to minute, and the market of the traditional industry changes fast also. Many parameters occur which challenge and strike against the highly polluted, low profit textile and dyeing-finishing industry. For instance, the issue of the global warming keeps spreading influence the whole world such as American and Europe to place more attention on the ecological environment. Second, the lack of the energy and natural resources raise the prime cost. Next, the opportunity the World Trade Organization (WTO) gives to the trade market forms a more competitive international relationship around the world. The difficulties and the threat the textile and dyeing-finishing industry meets urge the industry to find their way out. They should analyze the industrial structure and the international benefits, and find an alternative proposal and key success factor to create the competitive edge of their own. Furthermore, the best choice among all the solutions is that the industry should catch the world wave, producing environmentally friendly green product and devoting to lower the emission of the carbon dioxide (CO2¡^ during the producing process. This decision can not only lower the prime cost and earn more profits for the enterprise but also promote the corporate image. Moreover, when talking to establish the goal of reforming strategy, the enterprise should strengthen the integration of the inner and outer resource. Through the cluster model of the industrial structure they can support each other, forming the best green supply chain. Only through the above procedures can the enterprise maintain their long-lasting competitive advantage. Therefore, the paper is going to focus on the textile and dyeing-finishing industry in terms of : (1) the difficulties of the industry. (2) the turning point for the industry- the green supply chain. (3) the key success factor of the reforming strategy. (4) the perspective and opinion from experts and scholars. (5) the implication and conclusion.