Knowledge management (KM) is something that we as humans have practiced for generations by means of sharing stories around the fireplace, passing down recipe books, teaching trade crafts to children and showing young adults how to hunt. This primitive version of KM was not described as an area of development or expertise within organisations until 1995 when Nonaka and Takeuchi’s SECI model revolutionised the world of KM. Since then, many KM researchers have contributed to the field and tried to establish its true foundations. As a result, many KM models and frameworks have emerged leading to a call for the standardisation of KM terminology, and the harmonisation of about 160 existing KM models and frameworks. What has been strikingly overlooked in all these KM models and frameworks is the idea of knowledge seeking as a necessary theoretical component and as a key KM process. Only recently there have been a few attempts to integrate knowledge seeking into KM models and frameworks. With a view to taking this development further, this study achieves two things. First, the study assesses the theoretical status of knowledge seeking in some of the established KM models, frameworks and strategies, and reviews the work of KM researchers who have grappled with the idea of knowledge seeking. Second, the study describes some of the key features of knowledge seeking in a sample of companies. Four companies were selected according to their type and size. They included a small business intelligence consulting company, a branch office of a country-wide IT company, a department within a larger insurance company, and a company that deals with financial software. Using questionnaires and descriptive statistical methods to generate, analyse and interpret the data, the study delineates some of the key features of knowledge seeking in the workplace by asking where people seek knowledge to solve problems, where they seek knowledge under the pressure of time, and where they would prefer to seek knowledge in ideal circumstances. On the basis of the data, the study revises Han Lai and Margaret Graham’s KM life cycle model, which is the latest version of a KM model that integrates knowledge seeking. Additionally, the study adapts Hansen et al’s codification versus personalisation KM strategy. The study therefore contributes to the theoretical aspects of KM by showing that knowledge seeking deserves sustained analysis in KM models and frameworks as a KM process, and it contributes to KM practice by showing the implications of knowledge seeking for KM strategies. Copyright / Dissertation (MIS)--University of Pretoria, 2012. / Information Science / unrestricted

Proceedings of the European Conference on Knowledge Management, ECKMVolume 2, 2017, Pages 730-74118th European Conference on Knowledge Management, ECKM 2017; International University of CataloniaBarcelona; Spain; 7 September 2017 through 8 September 2017. / Universities' knowledge management processes are critical to accomplishing their role of integrating individuals and countries in the competitive global knowledge economy through teaching, research and technology transfer (Sam and Van der Sijde, 2014; Welch, 2011). This role is particularly critical for universities in emerging economies, like Peru, that seek to integrate into this knowledge economy by diversifying their economies and reducing dependence on raw materials exports (Ministerio de la Producción del Perú, 2014). To do so, the article proposes an academic knowledge management model for Peruvian universities that integrates their processes and key actors. The authors analyzed current academic knowledge management models at five Peruvian universities using multiple case study methodology. The universities are among the highest ranked Peruvian universities in the QS University Rankings: Latin America (2016), such that the resulting model is applicable to universities in Peru and other emerging economies. The data collection protocol was validated by experts using the Delphi method and pilot tested at a sixth university. The results indicate that knowledge at these universities is managed intuitively or by tradition, not in a way that systematically integrates processes and participants. The critical success factors to managing academic knowledge effectively were identified as qualified staff, responsible and committed to research; engagement and commitment from senior management; an organizational culture that encourages knowledge creation, sharing and use; and staff attitude and learning ability. The research also identified criteria that measure the model impact in terms of its stages (creation, exchange and use) and university processes (teaching and learning, research, and transfer of services to society). The article concludes that the model is applicable to the current knowledge management practices identified in the case study and includes basic components (planning, management processes, principles, methods, technologies, etc.) in a system whose indicators fulfill the university mission and goals.

Šiuo metu viena iš ypač sparčiai besivystančių valdymo sričių yra žinių valdymas. Globalizacijos procesai iš esmės keičia šiuolaikinio valdymo sampratą. Vienas iš naujų požymių yra tas, kad šiuolaikinis valdymas vis labiau įsijungia į rinkos santykius. Antras požymis yra tas, kad keičiasi valdymo modeliai ir organizavimo formos. Abu požymiai yra susieti su žinių visuomenės aplinkos keliamais reikalavimais, ir yra atsakas į žinių visuomenės iššūkius. Žinių ekonomikos judėjimas kol kas menkai palietė kasdienę Lietuvos įmonių veiklą. Per paskutinius dvejus metus žinių ekonomiką Lietuvoje propaguojančios struktūros daugiausia dėmesio skyrė platiems politiniams pareiškimams, filosofinėms diskusijoms ir globalių permainų šalies ekonomikoje planavimui. Ilgu laikotarpiu šis procesas darys pastebimą įtaką Lietuvos ekonomikos vystimosi krypčiai. Tuo tarpu eilinėms įmonėms reikėtų pradėti rūpintis paprastesniu, žemiškesniu žinių valdymo problemų sprendimu. Vis dažniau organizacijose ieškoma būdų atvaizduoti turimas žinias, užtikrinti įmonės darbuotojams priėjimą prie jų, apsaugoti organizacijos žinių bazę nuo išorinio pasaulio intervencijos. Organizacijose iškyla žinių valdymo problema. Žinių valdymo modelio sudarymas – tai pirmas žingsnis šios problemos sprendimo link. Organizacijos žinių valdymo modelis yra hierarchinis taisyklių tinklas, kuris įgalina paaiškinti ir prognozuoti įvykius bei sąveikos modelius įmonės žinių ir žinių valdymo procesuose ir įmonės aplinkoje. Jo tikslas –... [toliau žr. visą tekstą] / Within the last few years, the topic of knowledge management has gathered a lot of interest in the corporate sectors. Although there is no commonly agreed upon definition of knowledge management, organizations are demonstrating an increasing interest in the topic and start having problems to create, store and use the knowledge. The solution for such problems is creation of models of knowledge management in organizations. The object of the work is knowledge management in international organization. The aim of work is to analyze and adapt the model of knowledge management in international organization. Master’s Diploma work consists of 77 pages, 16 charts, 19 pictures, 56 sources of literature, 2 appendixes. In the first part of work there is provided the analysis of definition of knowledge, the economy and management of knowledge, differences between knowledge and information and knowledge society influence on knowledge management. In the second part the work also provides the analysis of the advantages and functions of knowledge management in organizations, analyzes different models and systems of knowledge management. In the last part the work provides the analysis of knowledge management in international Joint Stock Company “Selecta” and after the analysis provides the adjustment of the growth model of knowledge management and suggests the model of knowledge management program creation.

<p>U radu se istražuje kako i u kojoj meri neke dimenzije organizacione kolaborativne klime utiču na različite aktivnosti upravljanja znanjem, odnosno cilj je da se definišu dimenzije organizacione klime koje se pokazuju kao adekvatni prediktori objašnjenja upravljanja znanjem. Predložen je model razvoja organizacione klime zasnovan na upravljanju znanjem. Dodatno, identifikovano je stanje menadžmenta znanja u organizacijama na području Južnobačkog okruga.</p> / <p>The dissertation explores how and to what extent the dimensions of the<br />organizational collaborative climate influences different knowledge<br />management activities, apropos the goal is to define the dimensions of the<br />organizational climate that are shown as adequate predictors of the<br />knowledge management explanation. The model of organizational climate<br />development based on knowledge management was proposed. In addition,<br />the state of knowledge management in organizations in the South Backa<br />District has been identified.</p>