An inquiry was made as to the cause for the alienated gender relations between men and women leaders at the Cathedral Of Faith Church Of God In Christ. Cathedral is a large church located in the West End section of Atlanta, Georgia. Its members are black. The church is surrounded by Fort McPherson---(a United States Army base), A U C (the Atlanta University Center), and Cascade Heights, the most prominent black neighborhood in the city. The Martin Luther King Jr. Center For Social Change is also near by. The church sits in the midst of a lower-class to low middle-class community. The Pastor's charismatic style of ministry attracts a diverse membership. This setting was ideal for the inquiry. The purpose for the study was to reduce the alienation and to promote reconciliation between some of the leaders of the church. Women and men are presently face to face with the challenges brought on by contemporary role reversals, in the home, in the church, and in the work place. These role reversals have prompted hierarchical social systems to retaliate against these changes in an abusive fashion. Alienated relationships are the result. The Christian Tradition, established through the coming of Jesus Christ, has enabled us to meet these gender role challenges. Relationships can be reconciled through Christ. A doctoral project was designed to get at the root of the alienation which the Cathedral members were experiencing. It was grounded in clinical pastoral educational methodology. Biblical, psychological, and Christian educational content and theories were foundational to the model. Principles of theology, sociology, and church administration were integrated with the basic structure of the project. The multi-disciplinary approach promoted objectivity and helped the group to view the conflictual issues in new ways. A group of eighteen leaders, all members of Cathedral, agreed to wrestle with the issues surrounding their alienated relationships. Six lively sessions were filled with: dialogue, role plays, a story, a movie, a game, and a live presentation by other administrative persons in the church. Dialogue related to issues of: abuse, social justice, sexism, reverse sexism, and hierarchical systems created turmoil at different times. Discussions and exercises related to family life, marital conflict, team work and fair play, created an atmosphere which was usually exciting, and educational. The pastoral model which was assumed, confronted the alienation between the group members with empathy. The empathetic approach was instrumental in beginning a process of reconciliation between the Christian 'Women of Power' and 'Men of Power' at the Cathedral Of Faith Church.

Master of Science / Department of Hospitality Management and Dietetics / Kevin L. Sauer / Satisfaction with internal communication is important in all organizations and is influenced by the quality and consistency of communication exchange. Job satisfaction is also widely studied in organizations and plays a significant role in employee behavior. Job satisfaction typically correlates with communication satisfaction across different occupations, yet little is known about the communication and job satisfaction relationship in the hospitality industry or specific foodservice organizations. This study explored multiple facets of communication and job satisfaction in a university foodservice setting using the Communication Satisfaction Questionnaire and the Abridged Job Descriptive Index. Results indicated that student employees had the highest levels of communication satisfaction (M=181.75±38.24) while classified employees reported lower communication satisfaction (M=161.00±35.04). Managers reported the lowest levels of communication satisfaction (M=156.17±30.34) and also expressed the highest job satisfaction (M=78.66±18.66). Substantial relationships between job and communication satisfaction were not clearly defined in this study; however, specific themes and opportunities for future research were discovered. Results of this study advance the knowledge about communication and job satisfaction in the foodservice environment.

Master of Agribusiness / Department of Agricultural Economics / Keith Harris / Inefficiencies in a warehouse that operates multiple zones can create bottlenecks in the order fulfillment process. This study’s focuses on the exploration of potential bottlenecks in an agricultural aftermarket company’s order fulfillment process and its multi-zone warehouse. Order fulfillment includes stages of order processing, SKU picking and staging from the conveyor zone and the “H” zone, and the final packaging and shipping of the order within the Truck Freight Department. A review of the company’s EOP program, and the effects of the program, provides additional insight into our understanding of bottlenecks within a dynamic the system. In doing so, the research will extend the existing knowledge on warehouse management with multiple zones. The conclusion of this paper offers solutions that will alleviate the bottlenecks and improve the overall efficiency of the order fulfillment process within a multi-zone warehouse.