Thesis (DBA)--Macquarie University, Graduate School of Management, 2008. / Bibliography: p. 267-292.

This thesis aims to find out how to properly motivate the new generation Y and find out if there are differences in their motivation and job satisfaction from other generations. Using mixed research in the form of a questionnaire survey for employees and in-depth interviews with potential employers will provide a dual view of the issue, which can provide valuable information and serve as an important informative element for the correct motivation of Y generation. Three hypotheses have been identified, which will be subsequently verified in both quantitative and qualitative research. After evaluating the research, it is good news that the outlook of the generation Y and their employers is very similar, and it seems that potential employers are very well prepared for the future generation and are already able to estimate their differentiation from other generations and thus properly motivate them and stimulate them for better work performance.

Die Digitalisierung wird die Art und Weise der Führung nicht disruptiv verändern. Die Einführung und Umsetzung der Digitalisierung beeinflussen und werden gleichzeitig beeinflusst durch die spezifischen Ausprägungen der Technologie, die Führung, die Unternehmenskultur, die Organisation, die Kommunikation und die Kompetenzen der Mitarbeiter . Durch die Recherche der aktuellen Literatur und vor allem mithilfe der qualitativen Inhaltsanalyse in Bezug auf die selbst durchgeführten Experteninterviews wird deutlich, dass die Führung und damit die Motivation der Mitarbeiter von den oben genannten Faktoren in nahezu gleichem Maße beeinflusst werden. Der direkte Zusammenhang der einzelnen Faktoren wird von allen befragten Experten bestätigt. Die bereits in der Literatur genannten und von den Experten als wesentliche Einflussfaktoren klassifizierten Merkmale der Technologie, Kultur, Führung, Organisation, Kommunikation und Kompetenz können als latente Merkmale beschrieben werden. Diese sind nicht direkt beobachtbar und zudem in ihrer theoretischen Bedeutung häufig kompliziert sowie erklärungsbedürftig. Daher werden die latenten Merkmale mithilfe von Indikatoren und Objekten näher beschrieben. Die Merkmale, Indikatoren und Objekte sowie ihre Beziehung zueinander beschreiben Elemente einer optimalen Führung, die eine hohe Motivation bei den Geführten hervorruft, und den Einfluss neuer Technologien berücksichtigt. Zusammenfassend stellt der Verfasser in dieser Arbeit ein Führungsmodell zur Verfügung, um zukünftige abstrakte oder konkrete Entscheidungen bei der Umsetzung der Digitalisierung im Unternehmen in ihrer Auswirkung auf Führung zu verstehen. Das Modell zeigt Handlungsalternativen und Zusammenhänge sowie potenzielle Konflikte. Es ermöglicht damit eine angepasste und optimierte Unternehmensführung.:Zusammenfassung 4 Danksagung 5 Inhaltsverzeichnis 6 Abbildungsverzeichnis 9 Tabellenverzeichnis 10 Anhangsverzeichnis 11 Abkürzungsverzeichnis 12 1. Einführung 13 2. Gliederung der Arbeit 15 3. Forschungsstand 17 3.1. Begriffsbestimmung 17 3.2. Führung 19 3.2.1. Führungsdimensionen 21 3.2.2. Transaktionale und transformationale Führung 22 3.2.3. Charismatische Führung 23 3.2.4. Führungssubstitute 24 3.2.5. Digitale Führung 25 3.2.6. Shared Leadership 25 3.2.7. Virtuelle Führung 26 3.2.8. Agile Führung 27 3.2.9. Anforderungen an Führungskräfte 27 3.2.10. Führungskräfte im digitalen Umfeld 29 3.3. Motivation 30 3.4. Unternehmenskultur und Ethik 33 3.5. Digitalisierung 35 3.5.1. Motive zur Digitalisierung 38 3.5.2. Hindernisse zur Digitalisierung 40 3.5.3. Digitale Kommunikation 40 3.5.4. Arbeitsformen im digitalen Umfeld 42 3.6. Arbeitsorganisation und Produktionssysteme 44 3.6.1. Herausforderungen im Lean Management 45 3.6.2. Führungskultur im Lean Management 46 3.6.3. Digitalisierung von Produktionssystemen 46 3.7. Fazit zum Forschungsstand 48 4. Forschungsfrage und Forschungsziel 50 5. Forschungsdesign 51 5.1. Grounded Theorie 53 5.2. Qualitative Inhaltsanalyse 54 5.3. Theoretische Vorüberlegungen zur Inhaltsanalyse 54 5.3.1. Vorgehensweise der Inhaltsanalyse 55 5.3.2. Festlegung der Untersuchungsfrage 56 5.3.3. Grundsätzliche Strukturierungsdimensionen 56 5.4. Das theoriegenerierende Experteninterview 57 5.4.1. Definition der Fragen für die Experteninterviews 57 5.4.1.1. Leitfragen 57 5.4.1.2. Komplementärfragen 58 5.4.2. Sampling der Experten 59 5.4.3. Transkription der Interviews 61 5.4.4. Auswertung der Interviews 61 5.4.5. Ergebnisse der Experteninterviews 67 6. Design des Führungsmodells (Spezifikation, Operationalisierung und Messung) 70 6.1. Vorgehensweise zur Gestaltung des Führungsmodells 70 6.2. Spezifikation der verwendeten Begriffe im Führungsmodell 71 6.2.1. Indikatoren der Technologie 73 6.2.1.1. Digitalisierungsstrategie 73 6.2.1.2. Automatisierungsgrad 73 6.2.1.3. Technische Assistenzsysteme 74 6.2.1.4. Informationstransparenz 74 6.2.1.5. Entscheidungshoheit 74 6.2.2. Indikatoren der Kultur 75 6.2.2.1. Digitalisierungsgrad 75 6.2.2.2. Diversität 76 6.2.2.3. Globalisierung 76 6.2.2.4. Flexibilität 76 6.2.2.5. Werteströmungen 76 6.2.2.6. Demografischer Wandel 77 6.2.3. Indikatoren der Führung 77 6.2.3.1. Führungsstil 78 6.2.3.2. Führungsinstrumente 78 6.2.3.3. Arbeitszeit 78 6.2.3.4. Arbeitgeberimage 78 6.2.3.5. Grundsätze und Prinzipien 79 6.2.3.6. Mitarbeiterzufriedenheit 79 6.2.4. Indikatoren der Organisation 79 6.2.4.1. Spezialisierung der Organisation 80 6.2.4.2. Formalisierung der Organisation 80 6.2.4.3. Standardisierung der Organisation 80 6.2.4.4. Zentralisierung der Organisation 81 6.2.4.5. Konfiguration der Organisation 81 6.2.4.6. Partizipation in Organisationen 81 6.2.4.7. Virtualisierung der Organisation 82 6.2.5. Indikatoren der Kommunikation 82 6.2.5.1. Wege der Kommunikation 83 6.2.5.2. Inhalte der Kommunikation 83 6.2.5.3. Politik der Kommunikation 84 6.2.6. Indikatoren der Kompetenz 84 6.2.6.1. Fachlich-methodische Kompetenzen 84 6.2.6.2. Sozial-kommunikative Kompetenzen 85 6.2.6.3. Personale Kompetenzen 85 6.2.6.4. Aktivitätsbezogene Kompetenzen 85 6.2.6.5. Kognitive Kompetenzen 85 6.3. Operationalisierung des Datenmaterials 87 6.4. Messung der Indikatoren 88 6.4.1. Statistische Beschreibung der Indikatoren und der Merkmale 88 6.4.2. Deskriptive Statistik der Indikatoren und latenten Merkmale 90 6.4.2.1. Statistische Auswertung der Technologieindikatoren 91 6.4.2.2. Statistische Auswertung der Kulturindikatoren 92 6.4.2.3. Statistische Auswertung der Führungsindikatoren 93 6.4.2.4. Statistische Auswertung der Organisationsindikatoren 94 6.4.2.5. Statistische Auswertung der Kommunikationsindikatoren 96 6.4.2.6. Statistische Auswertung der Kompetenzindikatoren 97 6.4.3. Statistische Auswertung der latenten Merkmale 98 6.5. Führungsmodell 100 6.5.1. Konstruktion des Modellrahmens 100 6.5.2. Konstruktion der Modellstruktur 102 6.5.3. Das Führungsmodell 103 6.5.3.1. Modellbaustein der Technologie 104 6.5.3.2. Modellbaustein der Kultur 104 6.5.3.3. Modellbaustein der Führung 105 6.5.3.4. Modellbaustein der Organisation 106 6.5.3.5. Modellbaustein der Kommunikation 106 6.5.3.6. Modellbaustein der Kompetenz 107 6.5.4. Anwendung des Modells 108 6.5.5. Bewertung des Modells 109 6.5.6. Plausibilitätsprüfung 109 6.5.6.1. Fallbeispiel 1: Aktuelles Szenario 110 6.5.6.2. Fallbeispiel 2: Transformationsszenario 112 6.5.6.3. Fallbeispiel 3: Zukunftsszenario 114 7. Fazit 116 8. Literaturverzeichnis 118 9. Anhang 133

<p>Author: Nilsson Linda</p><p>Title: Appraisal talk- new ideals and new forms</p><p>The purpose of this study was to examine the concept of the appraisal talk. More specifically its aim was to find out more about the function and the meaning of the appraisal talk, for the organization, managers and co-workers point of view, and if there was any specific method applied. Two of the central questions were: How did the managers and co-workers describe the function and the meaning of appraisal talks? Were there any differences or similarities of the respondent’s point of view, depended of their position in the organization? The method of analysis was qualitative with a critical reflective approach. The study was based on interviews with three managers and four co-workers, in the public service of elderly care in Kalmar municipality. A central finding of the study is that the implementation of the appraisal talk is a tool for the organization to make effectiveness, but also to create a meaningful atmosphere. It seems to depending on the respondent’s position in the organisation. The managers use a solution focused work method in the appraisal talk.</p>

Author: Nilsson Linda Title: Appraisal talk- new ideals and new forms The purpose of this study was to examine the concept of the appraisal talk. More specifically its aim was to find out more about the function and the meaning of the appraisal talk, for the organization, managers and co-workers point of view, and if there was any specific method applied. Two of the central questions were: How did the managers and co-workers describe the function and the meaning of appraisal talks? Were there any differences or similarities of the respondent’s point of view, depended of their position in the organization? The method of analysis was qualitative with a critical reflective approach. The study was based on interviews with three managers and four co-workers, in the public service of elderly care in Kalmar municipality. A central finding of the study is that the implementation of the appraisal talk is a tool for the organization to make effectiveness, but also to create a meaningful atmosphere. It seems to depending on the respondent’s position in the organisation. The managers use a solution focused work method in the appraisal talk.

Com a competitividade no mercado globalizado, as organizações sentem a necessidade de unirem-se por meio da incorporação, que tem apresentado um crescimento continuado desde a década de 90. Desta forma a integração das empresas tem se tornado um grande desafio para a liderança, pelo fato de unir culturas organizacionais diferenciadas, que quando juntas podem gerar conflitos. Nesse sentido, torna-se necessário que os líderes utilizem suas habilidades para facilitar este processo de mudança. Assim o desenvolvimento e sobrevivência de uma organização são resultados da forma como está sendo conduzida ou por quem a conduz. Neste contexto, de tantas transformações a liderança é vista como um diferencial competitivo no mercado de produtos e serviços. Portanto os estilos de liderança podem agregar, influenciar e direcionar as pessoas para que juntas possam alcançar objetivos esperados pela organização. Esta dissertação tem como objetivo identificar e analisar os estilos de liderança adotados na visão dos gestores e associados da Cooperativa Vinícola em estudo. Como método de pesquisa foi realizado um estudo exploratório e descritivo de natureza quantitativa operacionalizada através de uma survey junto às quatro cooperativas incorporadas à Cooperativa Vinícola objeto de estudo desta pesquisa, localizada na Serra Gaúcha. Como instrumento de pesquisa, foi aplicado o MLQ-6S simplificado (Multifactor Leadership Questionnaire). Os dados coletados foram tratados por meio de técnicas estatísticas e obteve-se os resultados através do Microsoft Excel e o Software SPSS 20.0. Dentre os principais resultados percebeu-se que com os diretores prevaleceu à liderança transformacional com destaque para os fatores: influência idealizada, estimulação intelectual e consideração pelos outros que obtiveram os índices das variáveis classificadas como elevado. Destacou-se a liderança transacional com índice moderado para os fatores: a gestão da recompensa, a gestão por exceção. Assim, de acordo com os resultados obtidos prevaleceu o estilo de liderança, na visão dos diretores, a liderança transformacional, com presença importante da liderança transacional. Pelas respostas dos associados o que prevalece foi à liderança transformacional, obtendo respostas de 82% dos associados. Para esta amostra foram destacados os fatores: influência idealizada, estimulação intelectual, consideração pelos outros, a partir da escala proposta por Northouse (2004). Diante das constatações, destaca-se relevância e aprimoramento das habilidades de liderança transformacional exercida na vinícola estudada. / Submitted by Ana Guimarães Pereira (agpereir@ucs.br) on 2016-05-11T18:41:30Z No. of bitstreams: 1 Dissertacao Ariane Vanessa de Oliveira de Souza.pdf: 923673 bytes, checksum: 7f849c844c01f27525b49454896370de (MD5) / Made available in DSpace on 2016-05-11T18:41:30Z (GMT). No. of bitstreams: 1 Dissertacao Ariane Vanessa de Oliveira de Souza.pdf: 923673 bytes, checksum: 7f849c844c01f27525b49454896370de (MD5) Previous issue date: 2016-05-11 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior, CAPES. / With competitiveness in the global market, the organizations feel the need of join through merger, which has shown a continued growth since the 90’s. This way, the integration of companies has become a major challenge for leadership by the fact of joining different organizational cultures, that when put together can lead to conflict. In this sense, it is necessary that leaders use their skills to facilitate this process of change. Thus, the development and survival of an organization are the result of the way it is being conducted or by whom it is being leaded. In this context, from many of the changes leadership is seen as a competitive advantage in the market of goods and services. Therefore, the leadership styles can aggregate, influence and direct people so that together they can achieve goals expected by the organization. This paper aimed to identify and analyze leadership styles adopted in the view of managers and associates of the Wine Cooperative in study. As research method an exploratory and descriptive study operationalized through a quantitative survey was performed with the four cooperatives incorporated to the Wine Cooperative studied in this research, located in Serra Gaúcha. As a research tool, the MLQ-6S simplified (Multifactor Leadership Questionnaire) was applied. The collected data was processed by means of statistical techniques and the results were obtained through Microsoft Excel and SPSS 20.0 software. Among the main findings it was realized that with the heads prevailed the transformational leadership with emphasis on the factors: idealized influence, intellectual stimulation and consideration for others that obtained variables indices classified as high. Transactional leadership with moderate index stood out for the factors: the management of reward and management by exception. Thus, according to the results, the leadership style prevailed, in the view of the directors, transformational leadership, with significant presence of transactional leadership. By the answers of the members what prevailed was transformational leadership, obtaining 82% of the associated responses. For this sample the following factors were highlighted: idealized influence, intellectual stimulation, consideration for others, from the scale proposed by Northouse (2004). Facing the findings, it is stressed the relevance and improvement of transformational leadership skills exercised in the studied winery.

Com a competitividade no mercado globalizado, as organizações sentem a necessidade de unirem-se por meio da incorporação, que tem apresentado um crescimento continuado desde a década de 90. Desta forma a integração das empresas tem se tornado um grande desafio para a liderança, pelo fato de unir culturas organizacionais diferenciadas, que quando juntas podem gerar conflitos. Nesse sentido, torna-se necessário que os líderes utilizem suas habilidades para facilitar este processo de mudança. Assim o desenvolvimento e sobrevivência de uma organização são resultados da forma como está sendo conduzida ou por quem a conduz. Neste contexto, de tantas transformações a liderança é vista como um diferencial competitivo no mercado de produtos e serviços. Portanto os estilos de liderança podem agregar, influenciar e direcionar as pessoas para que juntas possam alcançar objetivos esperados pela organização. Esta dissertação tem como objetivo identificar e analisar os estilos de liderança adotados na visão dos gestores e associados da Cooperativa Vinícola em estudo. Como método de pesquisa foi realizado um estudo exploratório e descritivo de natureza quantitativa operacionalizada através de uma survey junto às quatro cooperativas incorporadas à Cooperativa Vinícola objeto de estudo desta pesquisa, localizada na Serra Gaúcha. Como instrumento de pesquisa, foi aplicado o MLQ-6S simplificado (Multifactor Leadership Questionnaire). Os dados coletados foram tratados por meio de técnicas estatísticas e obteve-se os resultados através do Microsoft Excel e o Software SPSS 20.0. Dentre os principais resultados percebeu-se que com os diretores prevaleceu à liderança transformacional com destaque para os fatores: influência idealizada, estimulação intelectual e consideração pelos outros que obtiveram os índices das variáveis classificadas como elevado. Destacou-se a liderança transacional com índice moderado para os fatores: a gestão da recompensa, a gestão por exceção. Assim, de acordo com os resultados obtidos prevaleceu o estilo de liderança, na visão dos diretores, a liderança transformacional, com presença importante da liderança transacional. Pelas respostas dos associados o que prevalece foi à liderança transformacional, obtendo respostas de 82% dos associados. Para esta amostra foram destacados os fatores: influência idealizada, estimulação intelectual, consideração pelos outros, a partir da escala proposta por Northouse (2004). Diante das constatações, destaca-se relevância e aprimoramento das habilidades de liderança transformacional exercida na vinícola estudada. / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior, CAPES. / With competitiveness in the global market, the organizations feel the need of join through merger, which has shown a continued growth since the 90’s. This way, the integration of companies has become a major challenge for leadership by the fact of joining different organizational cultures, that when put together can lead to conflict. In this sense, it is necessary that leaders use their skills to facilitate this process of change. Thus, the development and survival of an organization are the result of the way it is being conducted or by whom it is being leaded. In this context, from many of the changes leadership is seen as a competitive advantage in the market of goods and services. Therefore, the leadership styles can aggregate, influence and direct people so that together they can achieve goals expected by the organization. This paper aimed to identify and analyze leadership styles adopted in the view of managers and associates of the Wine Cooperative in study. As research method an exploratory and descriptive study operationalized through a quantitative survey was performed with the four cooperatives incorporated to the Wine Cooperative studied in this research, located in Serra Gaúcha. As a research tool, the MLQ-6S simplified (Multifactor Leadership Questionnaire) was applied. The collected data was processed by means of statistical techniques and the results were obtained through Microsoft Excel and SPSS 20.0 software. Among the main findings it was realized that with the heads prevailed the transformational leadership with emphasis on the factors: idealized influence, intellectual stimulation and consideration for others that obtained variables indices classified as high. Transactional leadership with moderate index stood out for the factors: the management of reward and management by exception. Thus, according to the results, the leadership style prevailed, in the view of the directors, transformational leadership, with significant presence of transactional leadership. By the answers of the members what prevailed was transformational leadership, obtaining 82% of the associated responses. For this sample the following factors were highlighted: idealized influence, intellectual stimulation, consideration for others, from the scale proposed by Northouse (2004). Facing the findings, it is stressed the relevance and improvement of transformational leadership skills exercised in the studied winery.

As more organisations apply project management to perform projects in order to deliver high quality products and services, the demand for project managers grows, and thus more research is required on the effectiveness of project managers (Crawford, 2005). Hence, this research project aims to provide an in-depth understanding of the effectiveness of project managers within project-oriented organisations.The purpose of this research project is to fill the research gap by bringing the practical perspective of the effectiveness of project managers, from different informants in various fields, into the theoretical perspective in the form of a conceptual model (i.e. the combination of the constructs: core categories, categories, and concepts) through in-depth interviews and the grounded theory method. This qualitative study attempts to provide a fresh insight into the leading and managing projects, and hence into the effectiveness of project managers in project-oriented organisations.This research project is one of the very rare studies investigating the matter of an effective project manager, particularly within project-oriented organisations. It is also one of the very few studies investigating the role of leadership in the effectiveness of project managers, particularly within project-oriented organisations. In addition, it is one of the very rare studies providing the conceptual model as the criteria for project managers to become effective within project-oriented organisations. Furthermore, it is one of the very rare studies providing the practical model as the tool to evaluate the effectiveness of project managers within project-oriented organisations. The research project provides an insightful understanding of the notion of leadership, management, and emotional intelligence, and uncovers their roles in the effectiveness of project managers within project-oriented organisations.The research project highlights the value of qualitative inquiry for exploring individuals’ perceptions and lived experiences, as well as investigating phenomena which have been relatively under-investigated to date. It also highlights the usefulness of grounded theory, which builds concepts grounded in empirical data.

Although the topic is trending globally, clear steps forward for female leadership are yet to be made. This is impacted even more by the fact that little empirical research has been conducted to examine the attitudes towards females in managerial positions from different countries' point of view. Therefore, the aim of this research is to get an understanding of the current state of affairs of female leadership in a more global context, with input from both developed and developing countries. Specifically, it explores the similarities and differences of female leadership challenges in Afghanistan and The Netherlands. To explore challenges experienced by, as well as strategies of, Afghan and Dutch female leaders, a qualitative study was conducted. Ten semi-structured interviews were done in-person and through video calls, consisting of 5 interviews for each country. Ten participants, meeting the criteria of holding a leadership/management position, were chosen through convenience sampling. The results showed significant similarities and differences in female leadership challenges, as well as strategies.  The unfortunate entanglement of culture in Afghanistan, under Taliban rule, has resulted in the oppression of female leaders. In the Netherlands, female leadership progress appears idealized. Nevertheless, female leaders in both countries share similar strength and strategies to cope with challenges themselves because society seemingly fails to bring change. As the results also show leadership skills specific to female leaders, societies and organizations worldwide should spread awareness and take action in gender equality, unlocking the full potential of female leadership.

This publication-based dissertation examines human-related success factors for the implementation and application of data analytics tools and methods within the decision-making process of organizations. Generated insights on human-related factors are outlined and described in six chapters. First, a general introduction to the subject is provided and the research is positioned within a broader overall context. Additionally, the first section comprises a summary of the research papers included, along with publication information. Chapter 2 presents a systematic literature review summarizing the capabilities of Big Data analytics (BDA) with regard to firm performance. Five key capability clusters have been identified to categorize all relevant human-related capabilities across existing research to date. Chapter 3 presents an empirical research paper examining the relevant managerial aspects that must be considered when shifting from intuitive to analytics-based decision-making. Introducing a six-factor framework, the chapter outlines the findings of an indepth single case study of a German manufacturing organization that has already implemented analytical methods and tools within its decision processes. Chapter 4 contains the second empirical paper, which outlines the crucial role that executives play within the process of a firm’s digital transformation toward the application of analytics. Based on conducted interviews, four managerial archetypes are identified, with detailed descriptions of their characteristics, capabilities, and contribution to transformation. Chapter 5 introduces a teaching case study that sheds light on best practices relevant to the application of analytics. This case study describes the most critical factors for success in the use of an AI tool using an example from Wilo, a leading German manufacturer of pumps and pump systems. Finally, Chapter 6 summarizes the findings of this publication-based dissertation, outlines its contributions to academia and practice, and presents its limitations and potential avenues for future research.