Full-Service Schools are new institutions in South Africa which have been established in terms of the Education White Paper 6, Special Needs Education and Training System (Department of Education, 2001: 22-23; 2014: 9) as pilot schools for the rolling out of the Inclusion Policy in South Africa. A full-service school is a school that encourages learners who experience barriers to learning and learners without barriers to learning to learn and live together (Department of Education, 2001, 2014). For this reason, all learners must have opportunities to learn and play together and participate in educational activities in full-service schools. These inclusion practices, which promote acceptance, equity and collaboration, are responsive to individual needs, and embrace diversity (The Constitution of the Republic of South Africa, Act No. 108 of 1996). The purpose of this study was to explore the experiences of educators in management of inclusive classrooms. This study focused on how the educators perform the three of the seven educators roles as expected in the Minimum Requirements for Teacher Education Qualifications (MRTEQ) (Department of Education, 2011).The educators, over and above these roles, are expected also to participate in extra-curricular programmes, such as sports, cultural and artistic activities, and thus taking more of their time, most probably to the detriment of not fulfilling their Minimum Requirements for Teacher Education Qualifications as expected. The three selected educators roles are ‘the educator as a learning mediator’, ‘the educator as assessor’ and ‘the educator as support provider’, viz. the community, citizenship and pastoral roles of educators for the learners who experience barriers to learning in English First Additional Language (FAL) in the Grade Six inclusive classrooms. A qualitative research method was employed in this study, to explore the way in which individuals make sense of their world in the naturalistic setting of the classroom, without predetermining the research outcomes (Patton 2002, MacMillan & Schumacher 2010, Denzin & Lincoln 2011, Creswell, 2013). Data analysed was gathered through in-depth interviews, non-participatory observation, and document analysis. Data was analysed through content analysis. / Inclusive Education / D. Ed. (Inclusive Education)

Reading is an important skill that forms part of acquiring knowledge. It improves literacy levels, social skills, personal wellbeing and provides a sense of purpose. However, there are majority of learners experiencing reading difficulties around the world. The purpose of this study revolves around recent trends in academic underperformance that have led to a proliferation of studies which suggest that one of the greatest causes is reading difficulties. The Full-Service Schools (FSS) being part of the support strategy as denoted by Education White Paper 6 are primary schools that are equipped with most resources including Information Communication Technologies (ICTs). For this reason, they were selected so that the perceptions and experiences of their School-Based Support Team (SBST) members and Learning Support Educators (LSEs) can be explored, described and be explained when supporting learners experiencing reading difficulties. Through the concurrent triangulation mixed methods design data was collected using both quantitative and qualitative methods (that is the structured questionnaire, focus group interviews and official documents). The collected data was analysed through mixed analysis and merged to corroborate the findings from quantitative and qualitative data. Findings indicated that there was a small statistically significant difference in the reading performance of participants who were exposed to ICTs as a support mechanism for learners experiencing reading difficulties in the FSS. The slight improvement can be attributed to lack of ICTs guidelines for supporting learners experiencing reading difficulties, limited teacher training on ICTs and the limited use of the ICTs. In conclusion, the ICTs scaffolding guideline for teachers to support leaners experiencing reading difficulties was developed. The guideline incorporated the three theories that unpinned this study namely the social interaction part of Vygotsky’s sociocultural theory, the readers-response theory and e-reading theory. Throughout the ICTs scaffolding guideline, electronic text feature as part of the e-reading theory. It is the eradication of reading difficulties that can improve the learners’ confidence which in turn will have a positive effect on their academic performance on some or all of the subjects. / Psychology of Education / D. Ed. (Psychology of Education)