Includes bibliographical references. / In recent years, South African universities have been faced with increased massification as a result of more students entering higher education institutions. Some of the students are from poor communities such as rural areas and former black townships which are still educationally disadvantaged. These students, who have been described as ‘digital strangers’ in other studies, have had very little access to or had never used computers prior to university. With increased computerisation in higher education institutions, digital strangers face problems integrating into computer based learning. In contrast to computer access, mobile phone ownership is pervasive and ownership is not socially differentiated in the South African context. This study therefore sought to explore the use of mobile phones to support learning by first year female science students in an extended academic program at the University of Cape Town. Using critical theory, Gee’s notions of Big (D) and little (d) discourses and a qualitative case study methodology, the study examined student’s technological identities. Whilst the results of the study show the powerlessness that digital strangers feel when exposed to computers during their first year of study, the results also show that students identify with their mobile phones because the technology is part of their Discourse. The mobile phone provides emancipation and empowerment that the students need to survive in a challenging science fields through informal and affective learning necessitated by the various internet enabled applications of the technology. The study also showed that students found transferable skills from their mobile phones to computers, thereby enhancing their transition into computer based learning. The study recommends that higher education institutions should consider mobile phones as viable learning tools and the technology should not be regarded as separate from the computer, but rather the two should be viewed as complimentary educational tools.

Comprehensive and accurate information plays a key role in urban planning process. Recent developments in Information Communications Technologies (ICT) have provided considerable challenges and opportunities to improve the management of planning processes and make better use of planning information. However, data sharing and integration are always problematic for urban planning tasks because urban datasets are heterogeneous and scattered in different domains and organisations. It is stated that planners spend about 80 percent of their time to coordinate various datasets and analysis information (Singh 2004). The aim of this research is to develop a technical solution to providing information support for urban planning. The research will focus on planning data representation and integration in order to produce semantically rich urban models.

Chaos theory holds that systems act in unpredictable nonlinear ways and that their behavior can only be observed, never predicted. This is an informative model for an organization in crisis. The West Virginia water contamination crisis, which began on January 9, 2014, fits the criteria of a system in chaos. Given the lack of appropriate response from the established organizations involved, many emergent organizations formed to help fill unmet informational and physical needs of the affected population. Crisis researchers have observed these ephemeral organizations for decades, but the recent proliferation of information communication technologies (ICT’s) have made their activities more widespread and observable. In West Virginia, their activities were indispensable to the affected population and helped restore a sense of normalcy. In this chaotic system, the emergent organizations functioned as strange attractors, helping move the system away from bifurcation and towards normalcy. This dissertation uses a qualitative approach to study the emergent organizations and how their presence and efforts were the mechanism that spurred the self-organization process.

<p>Osnovni cilj istraživanja predstavlja ispitivanje efektivnosti<br />komunikacije privrednih subjekata sa elektronskom upravom,<br />utvrđivanje njihovih potreba i trenutnih prepreka pri upotrebi<br />servisa. Sa praktične tačke gledišta, disertacija predlaže<br />višedimenzionalni model, koji može pomoći kreatorima ekonomske<br />politike da ispitaju koliko su uspešno implementirani servisi<br />elektronske uprave, koji su propusti dosadašnjeg razvoja e-uprave, kao<br />i koje su najefikasnije mere za podsticanje prihvatanja elektronskih<br />javnih servisa od strane poslovnog sektora.</p> / <p>The main objective of the research was to examine the effectiveness of<br />business entities communication with electronic government, the assessment<br />of their needs and the current obstacles to the use of the service. From a<br />practical point of view, the thesis proposes a multi-dimensional model which<br />can help economic policy makers to examine how successfully electronic<br />administration services are implemented, which are failures of the previous<br />development of e-government, as well as which are the most effective<br />measures to encourage the acceptance of electronic public services by the<br />business sector.</p>

Technology and communication skills simultaneously increase organizational productivity and decision-making. However, excessive use of technology to make decisions can diminish the added benefits that nonverbal communication can bring. The interpersonal sensitivity effects on perception of service quality model, face-to-face communication versus teleconferencing, the technology acceptance model, and decision-making were the conceptual framework of the study. The research questions examined how excessive use of technology to make decisions can diminish the added benefits that nonverbal communication can bring to organizational leadership decision-making. Employing an exploratory multiple case study design, organizational leaders from the Southern California region, ranging in seniority from team-leader through executive, completed 25 member-checked interviews and 15 qualitative questionnaires. Using Yin's 5-step approach to analyzing the data, 8 themes remerged. From these themes, I developed 5 findings regarding technology, non-verbal communication, and decision-making. My study affects positive social change by educating organizational leaders on the importance of distancing themselves from work during nonwork hours, encouraging organizational leaders to develop guidelines around the use of teleconference software, promoting organizational learning with an emphasis on soft-skill training, and acknowledging when there is a misunderstanding in nonverbal communication. Organizational leaders can improve decision-making by using the favorable traits associated with both electronic and nonverbal behavioral communications.

Are mobile phones the best vehicle for reducing gender inequality in the developing world? ICT experts champion the use of mobile phones to improve women’s lives, and various stakeholders have invested millions of dollars to launch mobile phone programs for women. Yet, given high female illiteracy rates, patriarchal societies, and other structural and cultural barriers in developing countries, many scholars contend that limited access to ICTs can perpetuate gender inequality. Rooted in the theory that women’s empowerment and equality are inseparable and necessary components for the realization of sustainable economic and social development, this paper aims to determine if stakeholders are jumping on the mobile phone bandwagon too soon by using a multivariate regression of cross national data to demonstrate whether or not mobile phones fall short of advancing women at the same rate that men develop.

This dissertation explores whether and how alternative media in El Salvador incorporated information communication technologies (ICTs) for social change, and whether incorporating said technologies changed citizen participation not only in the media process itself, but also in a broader discursive sphere as well as civic and political life. Within the context of a digitally divided region, this project employed ethnographic methods—including in-depth interviews, participant-observation, and a content analysis—to interrogate the perceived potential value of ICTs in alternative media for contesting power, contributing to social change, and opening spaces for citizen participation in technology and through technology. This research is merely a beginning stage in learning how digital communication tools influence alternative media practices, and what that means for participation, mobilization and empowerment. This study contributes to burgeoning literature focused on communication for social change and technologies by adding an international focus, and by furthering our understanding of under what circumstances alternative media can (or cannot) employ new technologies in liberating ways, especially in a region where use of and access to these technologies is far from universal. Ultimately this dissertation advances existing literature with two main contributions: extending our understanding of the digital divide to include inequalities of social media and whether it is used in liberating or frivolous ways, and including technology use—whether liberating or not¬—as a fundamental approach to the study of alternative media. / text

abstract: Young women ages 18-29 are the highest users of Information Communication Technology (ICT) in the United States. As a group, they curate and create more online content than any other adult user group (Duggan, 2014). Throughout the research literature, scholars claim that the high rate of technology use among young people is related to their developmental stage (boyd, 2014; Kuper & Mustaki, 2014; Subrahmanyam & Greenfield, 2008; Turkle, 2010). The primary developmental tasks of young adults include forming an adult identity, and sustaining intimate relationships. Developmental psychologists and sociologist hypothesize that ICT’s influence developmental trajectories and outcomes (Jensen & Arnett, 2012). Given the breadth of discussion in the literature about development, and ICT use, there is relatively little research focusing on how young women interpret and internalize these experiences. The primary purpose of this study was to understand the interaction between young adults frequent online use and developmental tasks — identity formation and intimate relationships. Interviews were conducted with young women (18-29) who qualified as high users (N=22). Participants’ were interviewed twice; the initial interview used a structured schedule, providing uniformity across participants. The second interview was an informal conversation personalized to the participant’s’ interests, experiences, and opinions about the topic. Participants were recruited from across the country, and the diversity in the sample mirrors the heterogeneous nature of the emerging adult population. Two forms of qualitative analysis were used, open thematic coding and narrative analysis. Findings demonstrated the shift of the networked culture creates a highly individualized life trajectory for young people. Identity and intimacy are still the salient developmental tasks for young adults, but continue evolve throughout the life course. . Narrative analyses were used to show strengths of the critical realism theory, especially the reflexive modes, by using case examples. Lastly, the role of ICT are discussed using four primary themes— augmented relationships, disruptive networks, defining moments, and driven agency. Ultimately, this research study helps provide evidence that online spaces are relational and the interactions a part of sociality. For social workers ability to understand development experiences and other facets of social life, further research is needed. / Dissertation/Thesis / Doctoral Dissertation Social Work 2016

Thesis (MTech (Business and Information Administration))--Cape Peninsula University of Technology, 2019 / Various efforts have been made to address the issue of gender equality at the workplace. It can be noted that even though equal opportunities between men and women may exist, the discrimination of women is still immanent in the workplace for example gender bias, unequal opportunities and underrepresentation. Previous research has failed to give a clear picture on the impact of information, communication, and technologies on gender gaps. It is mostly generalised. This study evaluates the role of Information Communication Technologies (ICTs) in promoting gender equality in the workplace. The research explores different theoretical perspectives namely Gender Glass Ceiling, Equity Theory, Technology Acceptance Model, Gender Inequality and Discrimination, Critical Information Systems Theory and the Feminist Theory. The study used a qualitative research method and a case study design in order to fulfil the study’s objectives and aim. It was carried out at a selected higher education institution in South Africa. Purposive sampling was used and 19 research participants were interviewed both men and women. The data that was collected was transcribed, coded using open coding, analysed and interpreted using thematic analysis to make sense of the findings. Ethical codes of conduct such as truthfulness, confidentiality, anonymity, beneficence and data protection were employed due to the sensitive nature of the study. Results show that ICTs play a vital role in promoting gender equality. ICTs enable employees to become educated, skilled and knowledgeable becoming aware of their rights and fair practices in the workplace. ICTs also enhance both men and women empowerment in independency, decision making and self-actualisation. Fundamental recommendations are given by the researcher regarding ICTs and the promotion of gender equality in the workplace to enhance organisational performance. Organisations need to view ICTs as an integral part of business and enhance its use to promote gender equality.

Magister Artium - MA / Information Communication Technologies (ICTs) continue to have a major influence in the promotion and dissemination of information, which has and continues to shape new realities of virtual campuses and virtual libraries, thus allowing students access to information and encouraging participation. This study aims to investigate the impact of Information Communication Technologies (ICTs) on academic library services provision and operations, as well as how this has influenced the use of library information resources by undergraduate and postgraduate students at the university. The objectives of the research were to: assess the impact of ICTs on academic library operations and the academic librarians’ functions, assess how ICTs have influenced undergraduate and postgraduate students’ use of library information resources, identify the challenges of ICT-based library operations and services; and identify how conventional library and information services can be delivered more efficiently through ICTs. / 2022