There has been a recent rise in the use of social media as a platform for political communication. President Donald Trump who is very influential, due in part to his celebrity status as well as his presidential position, has had the power to influence his millions of followers on twitter. For this research, I used a content analysis and comparative analysis approach on eight tweets made by President Donald Trump which targeted Mexican immigration, Maxine Waters, LeBron James, Don Lemon, the National Football League (NFL) national anthem protesters and Elizabeth Warren and three tweets made by Senator Ted Cruz which targeted Mexican immigration. I found that for Mexican immigration, twitter commenters on Trump’s tweets were more prone to agree with him, as opposed to Cruz’s tweets, where his commenters disagreed with him.

When attempting to communicate with another person, the success or failure that a communicator perceives, he or she interprets as understanding or misunderstanding. Research has shown that "perceived understanding" or the "feeling of being understood" is important in self-concept development. However, for some time researchers have focused on the listener's needs and the speaker's needs have been given less attention. Yet, the listener's role in meeting the speaker's needs, particularly in providing feedback to the speaker, is of utmost importance if the speaker is to have the "feeling of being understood." This research examined the concept of the "feeling of being listened to," as it relates to the "feeling of being understood." Eye contact, vocalics, and head nods were examined as listener behaviors that affect "perceived listening." Alone, in a private room, each subject viewed a randomly-assigned videotape, imagining him- or herself as the speaker, thus, taking the speaker's perspective. The videotape showed the listener, who responded to the speaker with none, one, or all three nonverbal behaviors being tested. Immediately after viewing the videotape, subjects completed two instruments that identified the probability of eye contact, vocalics, and head nods, as pre-conditions of "perceived listening" and "perceived listening" as a pre-condition of "perceived understanding." Tests of the first four hypotheses about the relationship between nonverbal behaviors and perceived listening were non-significant. The test of the fifth hypothesis about the correlation between perceived listening and perceived understanding was significant, but there was some indication that these two concepts may be redundant. A post-hoc analysis of the relationship between nonverbal behaviors and perceived understanding yielded nonsignificant results, supporting the concern that perceived listening and perceived understanding may be redundant concepts.

The purpose of the study was to evaluate the sensitivity of the CID Everyday sentences, with competing cafeteria noise, as a measure of the real life receptive communication difficulty experienced by subjects with hearing loss limited to frequencies above 2000 Hz. In order to establish normative data the speech discrimination test w~s given to 38 normal hearing subjects (aged 19-46). Second, the discrimination test was given to 12 hearing impaired subjects (29-64), who also completed a self-assessment questionnaire, the Hearing Handicap Inventory for Adults (HHIA). The results were analyzed to determine: (a) if there was a significant difference between the mean scores of the normal hearing and the hearing impaired subjects, and (b) if there was a significant correlation between the hearing impaired subjects' scores on the discrimination test and those obtained on the HHIA. The investigation revealed that a statistically significant difference (p=0.04) existed between the mean scores of the two subject groups on the discrimination test. The hearing impaired subjects averaged about 9% below the normal hearing subjects. Although there was a weak to moderate correlation between the hearing impaired subjects' scores on the discrimination test and their scores on the HHIA, it was not statistically significant. It was concluded that, with further research, the CID Everyday sentences, with competing cafeteria noise, have potential merit as a speech discrimination procedure to quantify the hearing handicap produced by a high frequency hearing loss.

Communication between patients and health care providers at hospital discharge is a critical factor that determines whether a patient understands their treatment plan and self-care instructions. Lack of effective health management after hospital discharge can decrease the quality of life for a patient and increase the likelihood of costly hospital readmission. The purpose of this phenomenological study was to explore factors affecting the receptivity of patients using social media as a platform for post discharge, provider-client communication, and assessment. This was explored using social presence theory. Twenty patients between 45 to 65 years of age, who received care from hospitals in Northeast Ohio, were interviewed for the study. The data was transcribed and analyzed through open coding to create themes and clusters. The themes that emerged from this study were ease of use, privacy, and convenience as well as reasons why participants may access health-related social media being specifically linked to cohesive factors of ownership of their data. The personal relationship established between patient and provider influenced communication methods. Social connections were also deeply-rooted themes in the study as the influence of other people or the need to access data were among reasons for choosing to use social media. Ease of access, importance of confidentiality, quick response time from providers, and ability to see personal medical information was important to the participants in social media communications with providers. The positive social change implications of this study are that communication issues at discharge could be mitigated if patients would accept using social media for communication with their health care providers once they are at home.

The Walter Reed Institute of Army Research developed the antimalarial drug mefloquine then collaborated with Hoffman-La Roche to produce the drug under its brand name "Lariam," after Food and Drug Administration (FDA) approved licensure in 1989. For over twenty years, the Army used this pill as its "drug of choice" for soldiers deployed to endemic regions until 2009, and in 2013 the Food and Drug Administration warned that the drug's neurotoxic effects could be lasting, if not permanent. The sociopolitical exigence of developing a new biochemical antimalarial drug rushed the development and licensure processes, and the modern craving for certainty in the New Drug Application (NDA) process led to a biomedical disaster-- economically, politically, and interpersonally. In this paper, I present the factors contributing to uncertainty and heightened exigence in the development of what I call "mef-Lariam" in a nod to Latourian hybridization. By tracing the history of the drug's development process, I argue that definitional stasis around the NDA genre's terms safe and effective undergird a dangerous ontological orientation to medicine that privileges an ethic of expediency. Finally, I argue that actor-network theory can help medical rhetors apply a more ethical, multiple view of medical research that could prevent the future licensure of toxic pharmaceuticals.

For my thesis, I have undertaken the creation of a persuasive game to advance a particular argument of the way that work is performed in the field of technical communication. Designed using procedural rhetoric, with an attention to aesthetics, fun, and the qualities that make games viable pedagogical tools, my game has been programmed using HTML5 and JavaScript, and made freely available online at RhetoricalGamer.com. This written document is meant to serve as a supplement to the game, providing a rationale for the use of games in education and in technical communication; a definition of procedural rhetoric and the necessary qualities of game design to ensure that the rhetoric operates correctly; and a detailed breakdown of the final elements and mechanics in place within my game. It is my hope that this work will serve as an exemplar for others interested in pursuing the creation of persuasive games, as a case study for the application of procedural rhetoric to education, and as a means of advancing technical communication's study of games and their relationship with such emerging technologies.

In this multi-method dissertation project I conduct policy analysis and utilize results from a discipline-wide survey (n=258) to examine the intersection of Writing Studies researchers’ disciplinary affiliation, research context, and personal disposition in relation to the local implementation of federal policy regarding human subjects research. I elaborate on the context of this project, discussing the September 2015 release of the Notice of Proposed Rulemaking (NPRM) to revise and update the Common Rule, 45.CFR Part 46, and the Conference on College Composition and Communication’s formal comment in response to the proposed rule’s provisions. I discuss the process of designing and implementing the survey used to establish a disciplinary representation of Writing Studies researchers’ perceptions of, and experiences with, IRBs. The results of this survey (Chapter 4) indicate how Writing Studies researchers presently interface with the process of local policy implementation. In Chapter 5, data from the survey are set against the Final Rule (released January 19, 2017) to provide a new taxonomy for Writing Studies researchers regarding how to interface with IRBs. Finally, the major theoretical contribution is articulated in Chapter Six: a call for human subjects researchers in Writing Studies to consider IRBs as justice-oriented, rather than positivist, in design and purpose. I argue increasingly reciprocal relationships between IRBs and Writing Studies researchers will help ensure Writing Studies research is not overly influenced by IRB review, nor that Writing Studies researchers are unwilling or unable to interface with IRBs to build more ethical and robust research agendas.

This thesis examined the relationships between instructors and students to determine the effects of prosocial instructor behavior on the college student experience for both in-person and online learning. Study One examined instructor rapport with students and verbal and nonverbal immediacy behaviors in face-to-face classes. Students reported on how their instructor constructed the classroom climate and perceptions of their instructor’s behavior. Results indicated that students’ perceptions of instructor verbal and nonverbal immediacy behaviors were related to lower student communication apprehension with instructors; whereas perceived classroom rapport was related with higher perceptions of their instructor’s credibility and was also related with a lower likelihood for students to engage in expressive and vengeful dissent about their instructor. Study Two used an experimental design to determine which instructor behaviors led to students’ perceptions of rapport, instructor credibility, and engagement in online learning. Results indicated that participants in the high professionalism and high clarity condition perceived more rapport, higher instructor credibility, and were more likely to be engaged in the class compared to participants in the low professionalism and low clarity condition. Perceptions of professionalism, clarity, and verbal immediacy all worked together as a significant model to predict rapport, instructor credibility, and engagement. In combination, this thesis revealed that positive student outcomes are a function of both instructor behavior and the environment they create.

The purpose of this study is to determine if colors can differentially be applied as teaching tools for pre-school children. Previous studies have shown that pre-school children are easily distracted in language development by external stimulation. Studies have also shown that brighter color hues can arouse and facilitate performance of subjects on given tasks. This experiment is an attempt to measure performance of word manipulation by usage of colors. Three independent variables have been selected as stimuli to measure direct object acquisition. Measurement of color, noun position, and verb proximity will be assessed in connection with subject performance on given tasks.

Throughout the past decade, numerous texts have been published which claim to be ideally suited for use in a basic, introductory nonverbal communication course. Many authors state that their text will comprehensively cover all aspects of the field of nonverbal communication. Unfortunately, many of the texts cover only a portion of the concepts which have been deemed as essential for inclusion in a beginning nonverbal communication course. With the plethora of material relating to this topic on the market, there is a need for a comprehensive evaluation form by which an elevator could determine the specific method of layout (manner of organization and construction) as well as the content (nonverbal material) contained in each text under scrutiny. This thesis will examine criteria for evaluating texts in addition to listing the proposed method for constructing a textbook in terms of the order in which the various parts of the work are to be organized. The purpose of the thesis is to: (1) identify the specific nonverbal communication components which are necessary for inclusion in a basic, introductory text, (2) identify the general elements of an effectively constructed nonverbal communication text in terms of (a) Content, and (b) Layout; (3) identify the specific nonverbal components which must be included in a comprehensive nonverbal communication text; (4) determine which text, if any, comes closest to meeting the ideal requirements as determined by the evaluation form. The evaluation form is divided into two parts. Part 1 includes material relating to general textbook construction, organization, and layout. Part 2 contains material relating to the nine components of nonverbal communication.