El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. / No presente resumen.

El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. / Micro and Small Enterprise (MSEs) are the primary employment driving force in Peru; however, their low level of management does not allow for their long-term sustainable development. This situation has led such companies to incur unnecessary costs and expenses. In this study, we deal with the case study of a microenterprise of services in the personal beauty sector, which applied a Management Model based on define, measure, analyze, improve, and control (DMAIC) method. That excellent methodology helps to improve processes through the philosophy of continuous improvement, with the aim of proposing improvements to increase profitability and growth. Moreover, the integration of various techniques and tools at each stage of the DMAIC methodology was proposed with a focus on human management processes, inventories, and operational services, which have greater impact on most companies of this type.

El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. / El propósito de este documento de investigación es proponer un modelo de gestión logística en Mypes productoras de pecana ubicadas en el departamento de Ica, Perú, para esto se realizó un censo a un total de 18 huertos. Este estudio analiza el ámbito de la productividad de las pecanas peruanas en Ica. El modelo es presentado en dos partes: el diagnóstico de las Mypes productoras de pecana en relación al proceso logístico donde se muestran las deficiencias y brechas existentes en comparación con países productores con mayor experiencia y antigüedad en el rubro; así mismo se presenta la propuesta del modelo logístico el cual es desglosado en 3 subprocesos: subproceso de compras, almacenado de materia prima e insumos y almacenado de producto terminado. El desarrollo de los subprocesos se realizó a través de herramientas de gestión por procesos y buenas prácticas logísticas. El principal aporte de la investigación es proponer un modelo en el cual el agricultor pueda adoptar las buenas prácticas, utilizar los indicadores y procedimientos propuestos para tener un control del proceso logístico. El modelo se validó mediante el juicio de expertos y posterior simulación.

No description available.

El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. / The department with the greatest economic dependence on the fruit is Ancash, and the Province of Casma is most important in production, as it only produces mango; however, at the productivity level, is a marked difference of 8.2 t/ha compared to the highest worldwide producer, Mexico. Taking this data into consideration, an analysis of the MSEs producing mango in Casma was conducted and problems were seen in the management of resources and processes, both at the levels of planning and control. Considering the problems of MSEs from Casma, a basic Production Planning and Control model was designed based on Process Management and agricultural best practices. The model consists of applying process management tools, such as the flow diagram, the SIPOC turtle, data sheet indicators, procedures, and formats for each sub-process, all with the aim of better understanding the proposal’s development and increasing the productivity of MSEs.

El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. / The objective of this work is to develop a quality management system focused on the principles of TQM for cocoa micro and small enterprises (MSEs) in the province of La Convención, Cusco - Perú. The diagnosis for this investigation was made using in-depth interviews to the cocoa farmers that facilitated the identification of the current situation of cocoa MSEs. With the results obtained and based on the scientific articles studied, the critical elements in each activity related to the cocoa production process were determined, and it is focused on establishing a quality management system adaptable to the requirements of the plots studied. As a result of the analysis of the experts, the system in question is based on the following principles of TQM: documentation, customer focus, process-based approach and continuous improvement.

The focus of this research is to establish control and planning management in the sewing production process of lingerie clothing to better prepare companies for demand growth. The lack of improvement tools in this sector, the lack of staff training and a lack of quality culture has led to companies, especially MYPES, not being able to meet the established delivery times and non-fulfillment of orders with the customers, which represents 80% of dissatisfied orders due to the limited production capacity and non-productive time in the plant. This problem is due to limited production capacity, deficient production planning, and lack of materials. In order to solve this problem, industrial engineering tools were used. The application of these tools improved production from 79% to 95%.

The use of financial planning and control systems is one of the factors that influence the survival of small businesses. The purpose of this study was to determine whether the use of financial planning and control systems contributes to the survival of manufacturing MSEs in the Tshwane metropolitan area. The development and use of financial planning and control systems in MSEs was investigated. Manufacturing MSEs were asked to disclose the financial planning and control systems being utilised. Respondents indicated that they use some form of financial planning and control, be it, on a formal or informal basis. Most of these firms had been operating for a number of years suggesting that the use of financial planning and control systems, inter alia, contributes to the survival of an entity. The more modern financial planning and control systems are not readily used by manufacturing MSEs, but could be beneficial to their survival. / Management Accounting / M. Com. (Accounting)

The use of financial planning and control systems is one of the factors that influence the survival of small businesses. The purpose of this study was to determine whether the use of financial planning and control systems contributes to the survival of manufacturing MSEs in the Tshwane metropolitan area. The development and use of financial planning and control systems in MSEs was investigated. Manufacturing MSEs were asked to disclose the financial planning and control systems being utilised. Respondents indicated that they use some form of financial planning and control, be it, on a formal or informal basis. Most of these firms had been operating for a number of years suggesting that the use of financial planning and control systems, inter alia, contributes to the survival of an entity. The more modern financial planning and control systems are not readily used by manufacturing MSEs, but could be beneficial to their survival. / Management Accounting / M. Com. (Accounting)

A new theoretical formalism is developed for the study of the mechanical behaviour of magneto-sensitive elastomers (MSEs) under a uniform external magnetic field. This formalism allows us to combine macroscopic continuum-mechanics and microscopic approaches for complex analysis of MSEs with different shapes and with different particle distributions. It is shown that starting from a model based on an explicit discrete particle distribution one can separate the magnetic field inside the MSE into two contributions: one which depends on the shape of the sample with finite size and the other, which depends on the local spatial particle distribution. The magneto-induced deformation and the change of elastic modulus are found to be either positive or negative, their dependences on the magnetic field being determined by a non-trivial interplay between these two contributions. Mechanical properties are studied for two opposite types of coupling between the particle distribution and the magneto-induced deformation: absence of elastic coupling and presence of strong affine coupling. Predictions of a new formalism are in a qualitative agreement with existing experimental data.