No / Improving the effectiveness of projects, particularly in construction, is of interest and concern to practitioners and academics alike. To this end, the use of partnering, now commonplace in a variety of industry sectors has been encouraged in the UK construction industry. However, in many respects project environments represent the antithesis of current thinking in partnership development and an unusual and difficult application, particularly at the lower levels in the supply chain. This paper, therefore, is concerned with evaluating the progress the UK construction industry has made in its adoption of partnering, how it is likely to develop in the future and what the implications might be for the industry¿s suppliers. The partnering experiences of Main Contractors with Main Subcontractors for structural steel products are examined and a conceptual framework of the success factors presented and discussed. Critically, clients and not suppliers were found to be major barriers to the industry¿s adoption of partnering.

The poor trust culture in the construction sector is often considered an inhibiting factor to collaboration success in the United Kingdom (UK) despite reform efforts. Numerous reform initiatives tend to have focused on improvements in client and main contractor aspects of construction supply chain relationships, prompting claims that failure to integrate subcontractors, suppliers and consultants into collaborative arrangements remains a major shortcoming. Main contractor and subcontractor relationships therefore continue to be typified by such problems as late payments, charging fees to tender for work, award of contracts based on cheapest price rather than best value, negative margins and demand of retrospective discounts and cash rebates; all of which negatively impact on trust. Some main contractor organisations however, continue to embed supply chain management practices as a strategy for levering value from subcontractors. Such collaborative practices and their implications for inter-organisational trust development, and indeed overall project outcomes, have nonetheless received limited attention in construction management research, raising significant questions on the empirical basis for their implementation. This research was thus undertaken to investigate strategic supply chain management practices adopted by UK main contractors and its implications for inter-organisational trust development during projects. The study adopts a multiple case study design so as to unravel complex subtleties of inter-organisational trust development in the main contractors’ supply chain during projects. With four purposefully selected UK main contractor organisations that had implemented strategic supply chain management, data was gathered through a supply chain workshop, semi-structured interviews, passive observations and documentary analysis. From analysis of the data, it was revealed that strategic supply chain management practices of the main contractors were instrumental for trust manifestation across cognition, system and relational based dimensions. These practices served as constitutive elements of face-to-face interactions through which inter-organisational trust developed, whilst providing the institutional framework to which respective supply chain parties directed their psychological expectations. These findings highlight the importance of maintaining a core of subcontractors from which the main contractor can leverage long-term value irrespective of economic climate. This can be achieved by adequately prioritizing relationally trusted subcontractors for sensitive and high risk work packages whilst ensuring that strategic supply chain management principles can be used to engender impersonal (cognition and system-based) trust dimensions amongst other subcontractors used on a project. Accordingly, a supply chain management oriented framework for engendering inter-organisational trust during projects has been developed based on the study findings and evaluated through semi-structured interviews with selected target participants. This framework does not only provide a systematic and coherent approach for implementing or benchmarking strategic supply chain management in a main contractor’s organisation, but can also be used to prioritize and promote different trust dimensions and their associated behavioural consequences on projects, depending on perceived work package risks.

This thesis investigates the adoption of digital technologies to improve logistics processes in construction projects. The focus is on the main contractor firms and construction projects, but first-tier suppliers, transportation firms, and technology vendors are also considered. The logistics processes that are studied are order-to-delivery processes and on-site logistics. Order-to-delivery processes and on-site logistics play a critical role in ensuring the availability of goods for the construction process, in the right amount and time, at the right location, and without damage. Inefficient logistics processes that do not support construction projects with the right resources (materials, tools, and machinery) are one reason for low construction project performance. Inefficient logistics processes cause disruptions to construction projects, such as material stockouts, material surpluses, unavailability, idle waiting and searching time, and waste (e.g., damages). On a larger scale, inefficient logistics processes cause significant project delays and cost overruns. Therefore, improving logistics processes can improve construction project performance. To address the inefficiencies of logistics processes, main contractor firms face increased pressure to adopt digital technologies. It is known that adopting digital technologies can improve communication between project stakeholders, construction automation, and data acquisition, visualization, and analytics. The adoption of digital technologies has also been reported to improve the construction process, such as design, production, logistics, and procurement of materials and services. However, the adoption of digital technologies is a complex and inter-organizational process, and the industry's decentralized, project-driven nature makes many efforts ad hoc and one-of-a-kind endeavors. Moreover, there needs to be more clarity in the path of digital technology adoption for increasing construction project performance. A knowledge gap in this context has been a lack of actionable recommendations to practitioners, such as main contractor firms. Therefore, the purpose of this thesis is to formulate recommendations for the adoption of digital technologies that enable the main contractor firms to improve logistics processes. Based on this, the following research questions guide the research: RQ1: What are the drivers and barriers for the adoption of digital technologies at the project level from a main contractor perspective? RQ2: What are the effects on logistics processes when adopting digital technologies in construction projects? RQ3: What are the lessons learnt from the adoption of digital technologies in construction projects? The findings identify drivers and barriers to adopting digital technologies at the project level from a main contractor perspective, the effects of adopting digital technologies, and lessons learnt from adopting digital technologies in construction projects. Furthermore, a successful technology adoption process is driven by identifying the drivers and needs of the project and the stakeholders/individuals involved. It is also found that the effects of adopting digital technologies are: (a) re-designing the order-to-delivery processes and on-site logistics and (b) accessibility and monitorability of information. Moreover, this thesis proposes an enhanced understanding of the process undertaken by the main construction firms in adopting digital technologies. The thesis complements the knowledge of digital technology adoption by focusing on construction projects. The thesis fills in a knowledge gap by formulating actionable recommendations to main contractor firms and bringing clarity to the path of digital technology adoption for increasing construction project performance. / Denna avhandling studerar införandet av digital teknik för att förbättra logistikprocesser i byggprojekt. Avhandlingens fokus ligger på byggentreprenören och dess byggprojekt, men även leverantörer, transportföretag och teknikleverantörer beaktas. De logistikprocesser som studeras är order-till-leveransprocessen och arbetsplatslogistiken. Order-till-leveransprocesser och arbetsplatslogistiken spelar en avgörande roll för att säkerställa tillgången på resurser i produktionsskedet där de behöver levereras i rätt mängd och tid, på rätt plats och utan skador. Produktiviteten i byggprojekt är låg. En orsak till den låga produktiviteten är ineffektiva logistikprocesser som inte förser byggarbetsplatsen med rätt resurser (material, verktyg och maskiner). Ineffektiva logistikprocesser orsakar störningar i byggprojekt till följd av materialbrist, materialöverskott, otillgänglighet, outnyttjad tid (t.ex. vänte- och söktid), samt andra former av slöseri (t.ex. skador på material). Ineffektiva logistikprocesser leder också till betydande förseningar och kostnadsöverskridningar i byggprojekt. Därmed kan förbättrade logistikprocesser bidra till att öka produktivitet i byggprojekt. Samtidigt som att byggentreprenörer behöver ta itu med ineffektiva logistikprocesser står de även inför ett ökat tryck att ta till sig digital teknik. Användning av digital teknik kan förbättra kommunikationen mellan projektintressenter, automatisera byggprocesser samt underlätta datainsamling och visualisering och analys av denna data. Användandet av digital teknik har även rapporterats förbättra hela byggprocessen i termer av projektering, produktion, logistik och upphandling av material och tjänster. Att ta till sig digital teknik är däremot en komplex process som spänner över organisationsgränser. Branschens decentraliserade, projektdrivna karaktär försvårar för byggentreprenörer att ta till sig ny teknik, vilket leder till att insatserna är fragmenterade och görs ad hoc. Dessutom saknas en tydlig bild av för hur byggentreprenörer bör ta till sig ny digital teknik för att öka produktiviteten i byggprojekt. En kunskapslucka i detta sammanhang har varit bristen på praktiska rekommendationer för branschaktörer, till exempel byggentreprenörer. Syftet med denna avhandling att formulera rekommendationer för att ta till sig digital teknik som gör det möjligt för byggentreprenörer att förbättra sina logistikprocesser. Följande forskningsfrågor ska besvaras för att uppfylla avhandlingens syfte: RQ1: Vilka är drivkrafterna och hindren för att införa av digital teknik på projektnivå utifrån byggentreprenörens perspektiv? RQ2: Vilka effekter har införandet av digital teknik på logistikprocesser i byggprojekt? RQ3: Vilka är lärdomarna från att ta till sig av digital teknik i byggprojekt? Resultaten visar på drivkrafter och hinder för att ta till sig digital teknik på i byggprojekt ur ett byggentreprenörsperspektiv, effekterna av att ta till sig digital teknik och lärdomar från att ta till sig digital teknik i byggprojekt. Resultatet visar på att en framgångsrik process för att ta till sig digital teknik kan främjas av att identifiera drivkrafterna och behoven för projektet och de involverade aktörerna/individerna. Det har också visat sig att effekterna av att anta digital teknik är: (a) förändringar av order-till-leveransprocessen och arbetsplatslogistiken och (b) en förbättrad tillgänglighet och översikt av information. Dessutom bidrar denna avhandling till en ökad förståelse av hur en byggentreprenör tar till sig digital teknik med ett speciellt fokus på kunskap om att ta till sig digital teknik på byggprojekt. Avhandlingen bidrar även genom de praktiska rekommendationer som formulerats för byggentreprenörer och genom att tydliggöra tillvägagångssättet för digital teknikanvändning i syfte att öka byggprojektens produktivitet.