The issue of pay satisfaction is of increasing concern to management because of today's high cost of recruiting and training employees. Also of concern to management is the impact that a high employee turnover rate, due to pay dissatisfaction, can have on organizational effectiveness. Therefore, identifying the causes of, and reducing the probability of, employee pay dissatisfaction is desirable.

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This study contributes to the hospitality and strategic management literature through the development of a mid-range approach to the study of environment and strategy. Through the use of cluster analysis and multiple discriminant analysis, four commonly recurring environmental settings were identified. These were (1) a high growth environment, (2) a complex environment, (3) a dynamic environment, and (4) a low growth environment. The significance of the environmental typology was then determined by investigating the proposition that different strategies are associated with high profit performance in each type of environment. In order to investigate this proposition use was made of Miles and Snow's (1978) strategic typology of generic business strategies. No Significant relationship was found between environment, strategic posture and performance. A description of the methodology and statistical approaches used for the investigating the research propositions is included. / Ph. D.

The primary goal of this study was to develop a theoretically based, parsimonious framework for the examination of the relationships between executive characteristics, strategy and performance. In order to achieve this goal, prior literature examining the linkages between executive characteristics and strategy and executive characteristics and performance was integrated to derive two broad theoretical propositions. The first proposition stated that different managerial profiles would be associated with different strategic postures. The rationale for this proposition was derived from previous empirical and theoretical evidence which suggests that since different strategies emphasize different organizational competences, they can be best implemented by managers who have skills compatible with these competences. Building on this logic, the second proposition suggested that a fit between managerial profiles and organizational strategy would enhance performance. This proposition stems from the behavioral literature which argues that the characteristics of managers influence their perception of the environment and consequently their decision-making. Thus, if managerial decisions are not compatible with the strategy and consequently the competences of the organization, performance will suffer. In order to test these propositions each of the three constructs were operationalized in a multidimensional manner. Strategy was conceptualized in terms of the Miles & Snow (1978) typology which delineates comprehensive and internally consistent postures of organizational behavior encompassing their structures and processes. The executive characteristics construct was operationalized through five demographic dimensions each of which had been found significant in previous research. Finally, performance was operationalized to include the separate market based and efficiency goals of the different strategies. The data used to perform the empirical test were obtained from objective, secondary sources to control for the effects of perceptual bias which plagues researchers who use self-report data. The measures of strategic orientation and performance were standardized through the use of ratios to limit the unwanted variation introduced by differences in organizational size. The research site was restricted to a single industry containing relatively homogeneous firms, to control for spurious results that can occur due to the different environmental factors that operate in different industries. The manuscript includes detailed descriptions of the theoretical literature from which the research was conceived, the results obtained and the conclusions derived. The primary contributions of this study were the integration of two distinct research streams, and the development of a broadly applicable model which is a useful platform for the future study of strategic leadership. / Ph. D.

No / This paper reflects on what is meant by interdisciplinary engagement in the context of two integrated urban water management research programmes in the UK and New Zealand. Different extents of interdisciplinary engagement in research teams are conceptualised on a continuum that ranges from rhetorical intentions to joint research. We discuss how interdisciplinary working in research programmes is shaped through the processes of bidding, research management and production of outputs. The paper concludes that if higher levels of interdisciplinarity are desired, they need to be specifically funded and planned for. In particular, funders may need to provide flexibility in relation to interdisciplinary outputs, which may be hard to specify at the start of a research programme.

This study explores representation and use of indigenous heritage constructs with a view to identifying implications thereof for the quality and relevance of heritage education practices in post colonial southern Africa. Framed within a critical hermeneutic research paradigm under-laboured by critical realist ontology, the study was conducted using a multiple case study research design. The data collection protocol was three-phased, starting with a process of contextual profiling, within which insights were gained into discourses shaping the constitution and orientation of heritage education practices at the Albany Museum in South Africa, the Great Zimbabwe Monument in Zimbabwe and the Supa Ngwao Museum in Botswana. The second phase of data collection entailed modelling workshops in which educators engaged in discussion around the status of heritage education in post apartheid South Africa. This highlighted, through modelled lessons, some of the tensions, challenges and implications for working with notions of social transformation and inclusivity in heritage education. The third phase of data collection involved in-depth interviews. Twelve purposively selected research participants were interviewed between 2010 and 2011. Data generated across the study was processed and subjected to different levels of critical discourse analysis. Besides noting how heritage education in post colonial southern Africa is poorly framed and under-researched, this study revealed that current forms of representing indigenous heritage constructs are influenced more by socio-political discourses than the need to protect and conserve local heritage resources. The study also noted that the observed heritage education practices are oriented more towards addressing issues related to marginalisation and alienation of indigenous cultures and practices, than enhancing learners’ agency to manage and utilise local heritage resources in a more sustainable ways. Based on these findings the study recommends re-positioning heritage education within the framework of Education for Sustainable Development (ESD). ESD acknowledges both issues of social justice and the dialectical interplay between nature and culture; as such, it may allow for representation and use of indigenous heritage constructs in ways that expand current political orientations to include sustainability as an additional objective of heritage education. Given that little research focusing on heritage education has been undertaken within southern Africa, the findings of this study provide a basis upon which future research may emerge.

Performance management (PM) research has traditionally been criticized because of its supposed lack of impact on PM practice. A survey of PM practices in 101 U. S. organizations was conducted to determine the current state of PM and to evaluate the gaps betw een PM science and practice. Results revealed that gaps do exist betw een PM research and practice, but there were several instances of clear impact of contemporary PM research on the practice of PM. Moreover, exploratory analyses indicated that practicalPM considerations (e.g., PM purpose, employee participation, ongoing informal feedback) were more important to human resource executives’ perceptions of PM fairness and effectiveness than technical considerations traditionally found in the academic PM literature. Implications for the science and practice of PM are discussed.

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Despite their recognized significance for project success and innovation, the management of the early project phases is still an under-researched area in project management. For organizations to secure a continuous stream of innovation, the utilization of capabilities is crucial for managing the early phases of R&D projects. The purpose of this dissertation is to advance the understanding of the management of the early project phases in hypercompetitive environments. The thesis addresses the research question of how organizations manage the early project phases of R&D in hypercompetitive environments for frequent innovation by taking a dynamic capabilities perspective. The first conceptual study reviews the literature covering organizational change in hypercompetitive environments with a focus on projects as the vehicle to create the necessary flexibility. The study found that organizational aspects and capabilities have to go hand in hand as enabler and facilitator for a successful emergent change process. The second qualitative study investigates how organizations organize the early project phases of R&D in the pharmaceutical industry for an outcome of frequent innovation. The findings show that an optimization of combinative capabilities that balances dynamic, project and multi-project capabilities can be used as a powerful leverage to boost the outcome of frequent innovation. The third study investigates the philosophical stances and related methodologies used within the last 15 years of project management research at the example of IRNOP conferences. The findings show that ontological subjectivism and epistemological interpretivism are dominating. Moreover, case studies and qualitative methods were the most common methods, whereas mixed method studies were lacking despite their value for developing an increasingly complex research field. The final mixed method study explores how absorptive, innovative and adaptive capabilities within the early phases of pharmaceutical R&D affect project and portfolio performance. Based on the results of quantitative study, the set of capabilities has an overall effect on the set of performance outcomes and thus confirms the results of the qualitative study that a distinct capability mix is needed in the pharmaceutical R&D process. To conclude, the dissertation has comprehensively explored the management of the early project phases through four studies and by applying a multitude of methodologies.

Ph.D. (Education) / Please refer to full text to view abstract