在全球基金總部要求擴大公民社會參與度的背景下，2006年4月，非政府組織聯合發起運動，反對中國全球基金國家協調委員會秘書處組織的兩名民間社會代表的選舉，要求增加參與權和改善選舉程式。本研究採用質性研究方法，對這場由非政府組織發起的政策倡導運動的發生原因、運動發起方的構成與真實力量、運動參與方在期間的互動過程與策略運用以及運動所能達成的成果展開分析，為社會運動理論在中國的適用與變化提供實證研究基礎上的探索，對非政府組織在中國環境下謀求組織發展及拓寬政治參與空間提出建議。 / 本研究回顧了中國愛滋病問題的背景與現狀、西方社會運動研究理論體系與相關研究成果以及中國抗爭政治研究，採用動員結構與政治機會結構為核心的分析框架，發現： / （1）在西方社會運動理論研究中沒有重要地位的傘狀組織關係在在CCM選舉運動動員結構中扮演了關鍵角色，增加了運動發起方的整體力量與合法性來源，並呈現出多層級傘狀組織結構。 / （2）CCM選舉運動聯盟距離臨時性、適當制度化和去中心化的目標尚有距離，正在向理想的外部動員結構轉化，目前呈現出非政府組織聯盟與多層級傘狀組織相結合的動員結構。 / （3）中國目前宏觀政治環境中存在倡導型運動的生存空間。通過一系列的策略選擇與運用，運動發起方可以發掘、詮釋、擴大政治機會，不斷營造運動發展空間，尤其是對國際因素的敏銳把握與利用，成功將運動不斷推進。 / （4）政治機會結構四要素並不是平行發揮作用。在國家鎮壓能力基本穩定維持不變的情況下，政治體制內同盟者的存在對政治管道和政治精英體制穩定性發揮主導作用，進而對運動進程和結果帶來深遠影響。 / 本研究提出了目前CCM選舉運動的動員結構特徵，以及運動發起方在對政治機會把握、利用過程中的優點與缺陷，並提議加入跨界拓展作為考察外部動員結構的分析視角，在政治機會結構四要素的分析中整合國際因素的影響，最後提出對非政府組織發展，國際項目管理和相關政策的建議。 / Since Global Fund claimed for expanding public participation in civil society, in the April of 2006 NGOs made allies to launch a movement against the election organized by CCM Secretariat, requiring adding the right of participation and improving election procedures. With qualitative research method, this paper analyzes the reason, process and result including interactions and strategies among participants of this advocacy movement organized by NGOs, providing evidence-based study for employment and adaptation of the social movement theory in China; and makes suggestions for NGOs to expand organization development and political participation in the context of China. / This study adopts mobilization structure and political opportunity structure in the theory of social movement as core theoretical framework based on reviewing the background and status quo of AIDS issue in China, the theory and relevant studies of social movement as well as studies on China contentious politics. Findings are as follows: / 1.Umbrella organizations, which are of less emphasis in the western studies of social movement, play a key role in CCM election movement mobilization. It increases organizers’ overall strength and legitimacy and shows a multi-level structure. / 2.CCM election movement allies haven't yet achieved being temporary, proper institutionalized and decentralized, and are converting into ideal external mobilization structure, demonstrating integration among NGOs allies and multi-level umbrella organizations at present. / 3.There exists living space for advocacy movements in the context of political environment in China. Organizers are able to detect, interpret, extend political opportunity via exertion of strategies, especially taking advantage of international factor, and, consequently, push the movement forward successfully / 4.Four components of political opportunity structure are not equally important. Under the circumstance that the state remains its ability of repression, political elite allies play a more leading role than the access to participation and the stability of ruling alignments and influence profoundly on both process and result of the movement. / This paper delineates the mobilization structure of CCM election movement as well as the disadvantages and advantages of organizers, when they were holding political opportunities and taking advantages of them. Allies cross borders are added as a new angle of view to analyze external mobilization structure. International factor is integrated with four components of political opportunity structure to analyze the issue. Suggestions are made for organization development of NGOs, international projects management and policy reform in the end. / Detailed summary in vernacular field only. / Detailed summary in vernacular field only. / Detailed summary in vernacular field only. / Detailed summary in vernacular field only. / Detailed summary in vernacular field only. / Detailed summary in vernacular field only. / Detailed summary in vernacular field only. / 王泳. / Thesis (Ph.D.)--Chinese University of Hong Kong, 2012. / Includes bibliographical references (leaves 223-258) / Electronic reproduction. Hong Kong : Chinese University of Hong Kong, [2012] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Abstracts in Chinese and English. / Wang Yong. / 致謝 --- p.5 / 研究摘要 --- p.6 / Chapter 第一部分 --- 研究問題與研究方法 --- p.12 / Chapter 第一章 --- 導論 --- p.12 / Chapter 一 --- 緣起 --- p.12 / Chapter 二 --- 研究背景與簡介 --- p.13 / Chapter 三 --- 研究問題 --- p.14 / Chapter 第二章 --- 文獻回顧 --- p.18 / Chapter 一 --- 中國愛滋病問題回顧與現狀 --- p.18 / 問題的浮現 --- p.18 / 現有公共政策的缺陷 --- p.21 / 憤怒之源“血漿經濟 --- p.22 / 愛滋病領域內的先鋒，NGO介入與資訊披露 --- p.25 / 來自基層的普遍抗爭與草根小組的大量湧現 --- p.30 / 聯合抗爭的逐漸形成 --- p.36 / Chapter 二 --- 西方社會運動理論及其研究發展歷程 --- p.38 / 社會運動理論與研究在歐洲的發展 --- p.40 / 美國早期的社會運動研究與理論發展 --- p.41 / 二十世紀九十年代以來政治過程研究與理論的新發展 --- p.43 / 新社會運動 --- p.48 / Chapter 三 --- 中國社會運動與抗爭政治的研究與理論 --- p.49 / Chapter 第三章 --- 概念與理論框架 --- p.62 / Chapter 一 --- 本研究的概念體系 --- p.62 / 草根組織 --- p.62 / 非政府組織 --- p.63 / 以社區為基礎的組織 --- p.66 / 政府主導的非政府組織 --- p.66 / 民間組織 --- p.67 / 國際組織 --- p.67 / Chapter 二 --- 理論框架 --- p.68 / Chapter 第四章 --- 研究設計 --- p.76 / Chapter 一 --- 研究範式與方法 --- p.76 / Chapter 二 --- 研究者的角色 --- p.87 / Chapter 三 --- 訪談對象的抽樣方法 --- p.92 / Chapter 四 --- 資料收集、分析與研究質量 --- p.94 / Chapter 第二部分 --- 研究發現 --- p.100 / Chapter 第五章 --- 全球基金中國國家協調委員會2006年選舉事件始末 --- p.100 / Chapter 一 --- 全球基金中國項目背景與CCM改革 --- p.100 / Chapter 二 --- 第一階段：官方主導的選舉與衝突的產生 --- p.103 / Chapter 三 --- 第二階段 民間選舉與選舉結果合法性爭辯 --- p.107 / Chapter 四 --- 第三階段：獨立第三方調查 --- p.114 / Chapter 五 --- 第四階段：武漢大會與重新選舉 --- p.118 / Chapter 第六章 --- CM選舉事件中抗爭活動的動員結構 --- p.127 / Chapter 一 --- 草根組織與非政府組織的連接 --- p.127 / “愛知行的來龍去脈 --- p.128 / “愛知行與草根組織的關係 --- p.130 / 民間獨立選舉會議之前的動員措施 --- p.137 / 非政府組織參加選舉的動機 --- p.139 / 總結 --- p.143 / Chapter 二 --- 非政府組織聯盟 --- p.145 / 非政府組織間聯盟 --- p.146 / 跨界聯盟與社會關係網絡 --- p.149 / 總結 --- p.154 / Chapter 三 --- 結論 --- p.155 / Chapter 第七章 --- CCM選舉事件中的政治機會分析 --- p.164 / Chapter 一 --- 運動初始階段的政治機會 --- p.165 / CCM選舉抗爭前的政治機會結構 --- p.165 / 政治機會條件成熟與運動的發起 --- p.171 / Chapter 二 --- 運動發展階段的多方互動 --- p.175 / 獨立選舉方的抗爭策略 --- p.175 / 獨立選舉反對方的壓制策略 --- p.183 / 多元利益的角逐 --- p.187 / Chapter 三 --- 結論 --- p.191 / Chapter 第三部分 --- 總結與討論 --- p.195 / Chapter 第八章 --- 總結 --- p.195 / CCM選舉運動的動員結構 --- p.196 / CCM選舉運動的政治機會空間 --- p.199 / 研究貢獻 --- p.204 / 研究局限 --- p.205 / 未來研究方向 --- p.206 / Chapter 第九章 --- 討論與建議 --- p.207 / Chapter 一 --- 非政府組織發展與運動策略 --- p.207 / Chapter 二 --- 國際愛滋病項目的運作與管理 --- p.209 / Chapter 三 --- 政策建議 --- p.211 / Chapter 附錄一 --- 訪談提綱 --- p.214 / 對NGO的訪談提綱 --- p.214 / 對草根小組的訪談提綱： --- p.215 / 對參與抗爭行動的HIV感染者的訪問提綱 --- p.216 / Chapter 附錄二 --- 訪談同意書 --- p.218 / Chapter 附錄三 --- 受訪者基本情況 --- p.221 / 參考文獻 --- p.223

Archival legislation is a crucial tool for the public sector to ensure the management, preservation and access of a country’s national documentary heritage. In Mozambique, archival legislation has been enacted which sets the scene for records appraisal and disposition, as well as classification schemes and retention schedules for administrative records of governmental bodies falling under the auspices of the Act. As a result, public agencies in Mozambique are required by the archival legislation to adopt a systematic and organized approach to the management of their records from creation to disposal. Despite this, the records management processes of many public entities in Mozambique have remained ineffective and inefficient. This study utilized the record life cycle concept as a framework to assess the state of implementation of the National Archives and Records Management Act at Eduardo Mondlane University (EMU) in Mozambique. The study applied a quantitative research approach with triangulation of data collection tools, namely, questionnaire and document analysis. The study revealed that EMU has only established one central records appraisal and disposal committee for its directorate units, which has not coped with the records management demands from other academic units such as faculties, schools and research centers. In most of the academic units the records management staff were not involved in the training, records appraisal and disposal processes, as well as in the destruction and/or transfer of records to the Mozambique Historical Archives (MHA), as required by legislation. The study concludes that most EMU units do not comply with archival legislation resulting in few provisions of the Act being implemented. The study therefore recommends that the records management function at EMU should put in place the basic procedures of control for records management systems with the leadership taking a proative role in the strategic planning, budgeting and monitoring. A further empirical study on the assessment of the state of implementation of the National Archives and Records Management Act throughout the entire public sector in Mozambique is recommended. / Information Science / M. Inf. (Archival Science)

This study investigated how institutional conditions and cultures enabled or impeded the development and implementation of academic professional development programmes in Zimbabwe State universities. The study was prompted by undervaluing of academic professional development in Zimbabwe State universities manifested by its absence in half of the institutions. Literature suggests that factors that enable or impede implementation of academic staff development programmes include irrelevant academic professional programmes and influence of departmental cultures. The critical theory paradigm guided this study because the intention was to change and transform teaching practices by gaining insights on academics‘ perspectives on conditions that influence implementation of academic staff development programmes. A qualitative study was employed where interviews, focus group discussions, documents and questionnaires were used. Two state universities were conveniently sampled from which sixteen academics, four deans, two Directors of the Teaching and Learning Centres and two Vice Chancellors were purposively selected to participate in the study. The research produced findings reflecting that disciplines have huge influence on the development and implementation of academic professional development in higher education institutions. The scholarship of research constrained the scholarship of teaching in higher education practice. It was realised that academics‘ research interests subordinate teaching interests and by implication academic professional development programmes. This influences academics to have negative attitudes towards academic professional development programmes resulting in poor uptake of the programmes. It also emerged from the findings that promotion policies favour research over teaching resulting in academics marginalising teaching in their academic roles. It also emerged clearly as well that good researchers are not necessarily good teachers and that holding a PhD does not translate an academic to be a good teacher. However, it also emerged that departmental cultures can be used to promote interdisciplinary research which academic professional development might embrace in its practice. The research experienced limitations in terms of time and threat to confidentiality but their effects were countered through control measures effected by the researcher. The study recommends that State universities should set up teaching and learning centres that will lead in the development of a culture that values teaching and learning in faculties in which academic professional development programmes will professionalize university teaching The study also recommends that academic professional development should address needs of academics for them to be relevant and that their approach should include formal courses such as Post Graduate Diploma in Higher Education in which teaching in higher education is valued / Curriculum and Instructional Studies / D. Ed. (Curriculum Studies)

This study is about assessing security measures in the hotel industry in Gauteng Province, South Africa. The researcher divided Gauteng into five regions (Mogale City; Tshwane; Central Johannesburg; Ekurhuleni; and Sedibeng). The researcher adopted the qualitative approach where one-on-one interviews were conducted with the participants. There were 20 hotels that were selected to participate in the study. From the 20 hotels, where only one participant from each was involved, the researcher conducted one-on-one interviews with twenty (20) Security Managers or anybody who was responsible for the security functions at senior level at the hotels. A semi-structured interview schedule with probing questions was used as a guide to obtain comprehensive information about security measures from the participants. Random sampling approach was used in the study. From the population of 70 hotels in Gauteng, where the sample of twenty (20) was derived, was the group within which the researcher was interested in for obtaining data. Since Gauteng Province is huge, the researcher only conducted research within the four metropolitan areas consisting of Johannesburg, Mogale City, Tshwane and Ekurhuleni. The aims and objectives of the research study are as follows: • Outline the nature of business that hotels are engaged in; • Investigate if there are security policies and procedures as part of effective security component; • Examine what important assets need to be protected at hotel facilities; • Uncover the risks facing assets in the hotel facilities; • Determine what incidents of loss took place in the hotel facilities; • Examine what assets are mainly targeted by perpetrators at hotels; • Uncover the profile and modus operandi of hotel perpetrators; • Examine the effectiveness of security measures and systems that are put in place at hotels; • Explore if security systems are integrated at hotels; • Determine the frequency of conducting risk assessment at hotels; • Check if pre and post-employment screening is conducted for security officers at hotels; • Find out if the guests inquire about security measures when making reservations; and • Find out how guests feel about security at the hotel facilities. The study revealed the following: • Hotels are business entities which attract different types of guests, nationally and internationally. Different services that are offered at the hotels which make hotels the main choice of destination to the guests are: accommodation for sleeping, leisure, and work commitments such as workshops or conferences. The study also revealed that most of the clientele comes from the corporate sector. • There are basic security measures in place in the hotels. These range from security policies, security procedures, physical security (for example, technological security such as Close Circuit Television (CCTV) surveillance system, adequate security lighting, security personnel (contract or in-house), alarm systems, armed response, access control systems and security fence or walls). The security measures were also appeared to be put in place in accordance with the location of the hotel. If the hotel was surrounded by other business areas, the level of security was more focused in the inner security layer. If the hotel was standing alone, the different security layers (the inner security layer, the outer and the middle security layers) were adequately protected. • Hotels are faced with different risks such as theft, prostitution, murder and assault, among others. Theft however was found to be across the board; for example, people were stealing the hoteliers’ property or the guests’ property. • Prostitution was found to be prevalent at hotels. Prominent people from political arena, corporate environment and other guests were interested in the prostitutes. Prostitutes were said to have their own modus operandi of using drugs to their prospective clients and then rob them of their money and belongings thereafter. • Most of the assets which are targeted by hotel perpetrators were found to be: guests/hotel money, hotel goods, guests’ cars, goods in guests’ cars, televisions, home music systems and mobile devices such as laptops and cell phones. • The profile and modus operandi of hotel perpetrators. • Security assessments are conducted at hotels so as to figure out what security risks are facing the hotels. • Hotels need to be protected at all times against criminality as it tarnishes their image. • Most of the guests do enquire about the safety of the hotel before making a booking. Some of the guests mainly from the corporate sector do send their security specialists to assess the level of security at the hotel prior to making a booking. As the findings on this study were based on aims and objectives, recommendations for crime combating, proactive protection and future research were identified. The recommendations will, hopefully, also improve any inadequate security measures that may have been revealed by the study. / Criminology and Security Science / M.A. (Criminal Justice)

Rangers, as vanguards of wildlife conservation, are constantly fighting off armed poachers. That makes their work stressful and dangerous. In spite of this, their needs are neglected and are not considered as the focus is on saving wildlife. Undoubtedly, the African continent is not spared from the unrelenting poaching menace that threatens to drive the world’s wildlife spicies into extinction. In response to this scourge, countries, in their quest to safeguard these species from extermination, have signed various treaties, continuously come up with different strategies and pledged their support to fight illegal wildlife trading. This study was conducted at Hluhluwe-iMfolozi Park (HIP) and Mkhuze Game Reserve, which are under the management of Ezemvelo KwaZulu-Natal (KZN) Wildlife Management. These parks have turned into a battlefield between poachers and rangers. The intrinsic case study approach which is explorative and interpretive in perspective was used to unravel and describe the experiences from the world view of rangers. A descriptive qualitative research design was used to gain insight from the rangers about their challenges and needs in the workplace. Furthermore, developmental research was used to design and develop a tailor- made technology – a ranger resilience-building model – to assist rangers to deal with their workplace challenges. Focus group discussions were conducted with a group of rangers, while individual semi-structured interviews were conducted with managers in order to solicit information from purposively selected sample of rangers and managers at HIP and Mkhuze game reserve, that assisted in the development of the model. Ethical considerations, which involve the informed consent of the participants, confidentiality and privacy, participants’ right to withdraw from the study and the management of information, were applied to ensure that the participants were protected from harm. The collected data was analysed by using codes and themes that best described the experiences of the rangers, and data verification was done before the process of model development. It was evident that rangers are faced with a variety of workplace challenges, such as poor quality of work life, unpleasant living conditions, coupled with poor amenities, inadequte wellness interventions, and the poor management and implementation of policies by the Human Resources (HR) Department. Nevertheless, teamwork and their cultural practices were positive aspects that promoted their coping capacities in dealing with their everyday challenges. / Social Work / D. Phil. (Social Work)

This exploration investigates lecturers’ experiences of the role of professional development on TVET lecturers. Lecturers’ professional development is often viewed as the source to effective learning developments. Lecturer effectiveness at TVET Colleges depends on the constant professional development to avoid encounters that they face due to endless differences taking place in technology and national curriculum. The result of proper professional development of lecturers is that both students and the organisation benefit from it. Hence, lecturers are likely to be subjected to continuous professional development to be well informed with the constant adjustments taking place in the education system. This occurs as the lecturers are pressurised to participate in a variety of regular professional development programmes that are not designed to suit their specific requirements. This leads to, professional development becoming ineffective in assisting the lecturer developing their training in their specific areas of knowledge. A literature review was used to determine what other writers say about the concept of professional development. A qualitative study was employed and two research instruments were used: semi-structured interview sessions and document analysis.Information was collected through the interviews, centred on pre-planned interview questions. Purposive sampling was used and nine experienced participants were selected for this study. Lecturers’ were questioned about their experiences of professional development at a TVET College in the Kwazulu Natal district. The conversations were recorded, translated and scrutinised to discover lecturers’ opinions about professional development in their college. This investigation was guided by three important questions: How effective are staff development programmes managed for lecturers in their areas of specialisation? Secondly, How effective are the policies regarding staff development in TVET Colleges? Finally, what role does senior management play in CPD in Majuba TVET College? Findings indicate that the principals of the colleges are not managing the continuous professional development of lectures. It is left upon the lecturers themselves to manage their professional development. It is expected that this investigation and the literature review will influence the management of professional development for the advantage of lecturers and the college. / Educational Leadership and Management / M. Ed. (Education Management)

The purpose of this study was to explore how the middle manager implements strategy at a South African government department. This study was conducted in response to the call for more research to be done using the strategy-as-practice perspective to explore the involvement of middle managers in a South African government context with regard to strategy. The current study sought to identify the roles that the middle manager undertakes with regard to strategy implementation, inclusive of the barriers that they face on a daily basis. The study aimed at providing feedback on how the middle managers implement strategy, overcome the barriers they face and some changes that participating middle managers proposed to the current practices in strategy implementation in a government context. A single case study, utilising an exploratory qualitative research design, was undertaken at a government department in South Africa. The data was gathered using semi-structured interviews. The researcher used the interviews to provide rich, detailed descriptions of how strategy is implemented by middle managers. The study portrayed the participating middle managers as playing an integral role as interpreters, communicators and implementers of the strategy within the government context. Findings confirmed that most of the middle managers were not involved in the crafting of the high level strategy of the government department. The participating middle manager fulfilled eight key roles in the implementation of the strategy: leadership role, management role, implementation role, monitoring role, reporting role, supporting role, communication role and information-sharing role. The participating middle managers dealt with many barriers with regard to strategy implementation on a daily basis, such as lack of understanding of government work, monitoring, support, skilled personnel, skill development, funding and information. The participating middle managers were found to be innovative and creative in utilising strategy tools to overcome the barriers they faced. Although these results cannot be generalised but may be transferrable to similar contexts. / Business Management / M. Com (Business Management)

This study sought to establish the business strategies employed by Mobile Company X Zimbabwe (MCXZ) for it to survive the challenging economy. A qualitative research and a case-based approach involving MCXZ were used. Semi-structured interviews and secondary data were used to produce qualitative data and for triangulation of findings. Data was analysed and managed through qualitative coding and Atlas.ti program. The findings of the study showed that MCXZ employed growth business strategies through market penetration, product development, market development and strategic alliances. In addition, the study found that banking crisis, high competition, rapid technological changes, consumer preferences, shrinking markets and unfavourable government policies are the main threats in the challenging economy. However, MCXZ managed to survive and grow due to the integration of business strategies and the key success factors (KSF) in the industry. The KSF are organisational agility, research and development, quality and affordable mobile phones and effective after sales service and accessories. / Business Management / M. Com. (Business Management)

Higher education institutions (HEIs) are now adopting the management styles that are being practised in profit-making organisations in the private sector. The top management in HEIs embark on monitoring performance of all categories of their employees, including academic staff. This has become necessary in order to encourage and enhance quality in teaching and also to achieve increased research productivity. This means that the same principles involved in managing the private sector, such as introducing performance management systems, are now applied in the public sector. Empirical evidence from previous studies suggests that the introduction and implementation of performance management systems in academic institutions often result in tension between academic employees and management, thereby heightening the age-long debate on the necessity for academic freedom in institutions of higher learning globally. The present study evaluated the perception of academic staff members regarding the implementation of a performance management system in an open distance learning institution in South Africa. The study adopted a survey research design, using a quantitative research approach. The total sample of the study comprised of 492 academic staff members of the institution. A structured self-administered web-based questionnaire that was tested for high reliability and validity content was used to collect primary data from the respondents. The data were analysed using both descriptive and inferential (one-way sample t-test) statistics. The research findings indicate that academic staff members at the institution are satisfied with the performance management system implemented by management. The study further found that academics do not consider the resultant performance bonus from the implementation of the performance management system sufficiently motivating and that it should therefore be reviewed by management. Overall, the outcome of the present study was to a large extent inconsistent with the empirical evidence presented by previous studies. / Business Management / M. Com. (Business Management)

Kenya Methodist University (KeMU) is facing challenges like duplication of work due to lack of a central repository for knowledge retention, loss of knowledge through expertise leaving the institution without knowledge being captured and over reliance on a few known subject matter experts as others have not been identified. Utilising the Knowledge Retention Strategy framework, this study sought to assess knowledge retention practices at KeMU, with a view to entrench the culture of sharing knowledge. The ultimate aim of this study was to develop a model for knowledge retention at institutions of higher learning which KeMU could adopt. The study relied on mixed method research (MMR) with qualitative and quantitative data mixed at collection, analysis, discussion and reporting levels. The study triangulated data collection tools which encompassed a questionnaire, interview, observation and review of documents to collect data from 106 respondents and 11 heads of departments respectively. These two groups were purposively selected as they play a key role in knowledge retention at KeMU. The study disclosed a variety of informal knowledge retention practices but formal practices like: documented work processes; training and development for specific job tasks; orientation for general and job specific; knowledge repositories; communities of practice; knowledge retention policies; knowledge recovery initiatives; and human resources processes and practices for knowledge retention were lacking. Considering the value placed on the above list of lacking essential practices for knowledge retention, KeMU is indeed in dire need for a solution to help retain operational relevant knowledge. The study formulated a KR model for institutions of higher learning that would help KeMU leverage its knowledge assets. The study recommends that KeMU should work out a knowledge retention policy on how to implement the best knowledge retention practices. A further study on measuring KM in an academic institution is recommended. / Information Science / M. Inf.