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INFORMATION PATHWAYS TO POLICY DEVELOPMENT: THE EXCHANGE AND TRANSFER OF KNOWLEDGE IN PUBLIC HEALTH DECISION MAKINGRothfus, Melissa A. 29 July 2013 (has links)
Is public health policy based on scholarly evidence? With the manifold variables that policy makers must consider, is evidence-based policy even realistic? While strategies exist to translate research into policy, a need to understand better how that can play out in real-life remains. Using interviews from informants occupying a range of positions, and considering the atmosphere created by media reports, this study examines the case of smoking privileges at East Coast Forensic Hospital. After a patient committed murder while on leave, apparently to smoke, public pressure over public safety, a relative lack of relevant scholarship, ethical considerations, and the divergent voices of stakeholders created challenging circumstances for policy makers. Through the use of case study methodology, this project identifies the kinds of information that are employed in the creation or modification of policy and offers insights concerning how the influences exerted on policy makers determine how information is employed.
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An Investigation into Knowledge Acquisition and its Emergent Effects on Knowledge Base QualityDoan, Adam 18 May 2012 (has links)
This project presents an investigation into the viability of alternative knowl-
edge acquisition strategies in knowledge management systems. The goal of this
project is to illustrate that alternative means of knowledge acquisition can have
a significant effect on the quality of the knowledge base. To accomplish this
a modification of a wiki system, dubbed Prometheus, is proposed that uses a
threshold based user vote acquisition mechanism.
A simulation approach is used to compare a model of the Prometheus system
against a model of a standard wiki system. A simulation framework is described
that facilitates comparison between models of knowledge systems. The simu-
lation framework is used to compare the knowledge systems in three different
scenarios in an attempt to determine the conditions in which the Prometheus
system may produce a higher quality knowledge base. The results of these ex-
periments are presented along with some discussion and areas for future work.
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Communication and information management in partnership development : the case of KwaZulu-Natal Agricultural Development Forum /Riungu, Francis Muriithi. January 2007 (has links)
Thesis (M.Agric.) - University of KwaZulu-Natal, PIetermaritzburg, 2007. / Full text also available online. Scroll down for electronic link.
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Knowledge management systems success a social capital perspective /Wang, Esheng. January 2006 (has links)
Thesis (PhD)--Macquarie University, Macquarie Graduate School of Management, 2006. / Bibliography: p. 253-276.
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A framework for knowledge capture and recovery in whole life costing practiceTobin, Ndibarafinia Young January 2017 (has links)
In spite of the benefits of implementing whole life costing technique as a valuable approach for comparing alternative building designs allowing operational cost benefits to be evaluated against any initial cost increases and also as part of procurement in the construction industry, its adoption has been relatively slow due to the lack of tangible evidence, “know-how” skills and knowledge of the practice i.e. the lack of professionals in many establishments with knowledge and training on the use of whole life costing technique, this situation is compounded by the absence of available data on whole life costing from relevant projects, lack of data collection mechanisms and so on. This has proved to be very challenging to those who showed some willingness to employ the technique in a construction project. The knowledge generated from a project can be considered as best practices learned on how to carry out tasks in a more efficient way, or some negative lessons learned which have led to losses and slowed down the progress of the project and performance. Knowledge management in whole life costing practice can enhance whole life costing analysis execution in a construction project, as lessons learned from one project can be carried on to future projects, resulting in continuous improvement, providing knowledge that can be used in the operation and maintenance phases of an assets life span. This study aims to use knowledge management as a tool to address the obstacle of whole life costing outlined in this study by developing a framework for knowledge capture and recovery in whole life costing practice in construction. An extensive literature review was first conducted on the concept of knowledge management and whole life costing. This was followed by a semi-structured interview to explore the existing and good practice knowledge management in whole life costing practice in a construction project. The data gathered from the semi-structured interview was analysed using content analysis and used to develop the framework. From the results obtained in the study, it shows that the practice of project review is the common method used in the capturing of knowledge and should be undertaken in an organised and accurate manner, and results should be presented in the form of instructions or in a checklist format, forming short and precise insights. In order to efficiently and swiftly recover knowledge from previous whole life costing project, the knowledge must be characterised based on whole life costing processes and activities, by means of an IT system with components designed to manage knowledge and locate expertise. However; the framework developed advised that irrespective of how effective the approach to knowledge capture and recovery, the absence of an environment for sharing knowledge, would render the approach ineffective. Open culture and resources are critical for providing a knowledgesharing setting, and leadership has to sustain whole life costing knowledge capture and recovery, giving full support for its implementation. The framework has been evaluated by academics and practitioners who are experts in the area of whole life costing practice. The results have indicated that the framework and its components are both suitable and efficient.
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The development of a knowledge network framework to support knowledge mobilisation in IT project oriented change managementAlkhuraiji, Ali Ibraheem January 2018 (has links)
Although there has been rich research conducted into the interrelated issues and factors among change management (ChM), knowledge management (KM) and project management (PM), most existing studies attempt to understand the role of KM in ChM and PM in general. Given the fundamental role played by KM in supporting IT project-oriented change management, the topics of knowledge networks and mobilisation across knowledge boundaries are relatively unexplored. Recent developments in KM have heightened the need for more understanding on four main issues: 1) insufficient knowledge traceability based on the relationships between knowledge elements and key factors; 2) most decision issues in PM are related to uncertainty, complexity and implicit ambiguity, particularly with regard to systematics and interrelatedness within project decisions; 3) lack of procedural knowledge to provide strategic direction for managing multiple IT projects; 4) lack of ‘lessons learnt’ documentation in knowledge bases. To address these issues, this research attempts to analyse KM, ChM and IT project management from a more integrated perspective, and investigates the development of a change management knowledge network model (CMKNM) in IT projects to facilitate knowledge mobilisation across organizational boundaries. The study employs a practice-based perspective by adopting both deductive and inductive approaches using an exploratory case study strategy. Empirical data were collected from semistructured interviews and company documents. A combination of thematic analysis and comparative analysis has been employed to analyse the data collected across seven public organisations, private organisations, and international companies. Results are obtained from the empirical study on the key factors influencing knowledge mobilisation in IT projectoriented change management, knowledge networks and connections. The results identified organisational factors and their influence on knowledge channels and knowledge networks. The CMKNM allows key knowledge mobilisation factors to be aligned with each other. Connections between knowledge networks allow knowledge to be mobilised by tracing knowledge channels to support ChM decisions. The study contributes to organisational and KM theories regarding organizational strategy, organisational culture, organizational capacity, knowledge network externalities, knowledge network intermediaries, and knowledge network infrastructure.
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Exploring the conflict of interest between knowledge-sharing and information security practices : an empirical case studyAhmed, Ghosia January 2017 (has links)
Knowledge sharing and information security have become well-established concepts in academia and within organisations. Knowledge sharing aims to encourage individuals to share tacit and explicit knowledge with colleagues and stakeholders, yet on the other hand, information security initiatives aim to apply controls and restrictions to the knowledge that can be shared and how it can be shared, where the primary focus is usually on protecting explicit knowledge or information. This thesis draws attention to the largely unexplored and under-developed area of knowledge protection ; it investigates the paradoxical and concurrent nature of knowledge sharing and information security practices by exploring their relationship and understanding how this can affect an organisation and subsequently identifies ways of achieving a balance between the two practices. The empirical work was carried out through an interpretivist case study approach in the Energy Technologies Institute (ETI) an organisation that combines knowledge and expertise from partnerships with academia, industry and the UK government, in order to deliver innovative low carbon solutions. A novel team-based action learning approach was developed to generate individual, team and organisational learning and to help initiate change; the data was collected from three project teams about their knowledge and experiences of knowledge sharing and information security practices, which was then analysed and further supplemented with the ETI s organisational perspective and the researcher s own experience of collaborating with the ETI to contextualise the findings. Eight predominant overarching themes were identified that play an important role in and influence the organisation s knowledge sharing and information security practices. When looking at the practices of knowledge sharing and information security independently at the ETI, proactive and conscious efforts towards achieving the goals of each practice are evident. Knowledge is recognised as the ETI s core product and its effective dissemination is key for the organisation s success, which is why there is a keen attitude towards improving knowledge sharing internally and externally. On the other hand, a great deal of importance is given to protecting valuable knowledge and meeting stakeholders confidentiality requirements, thus, there are good systems, access controls, and information restrictions in place. In addition, strict legal and approval processes to protect information value and accuracy are implemented. However, when both knowledge sharing and information security - practices are compared from a broader perspective, evidence of issues arising from their conflicting nature is evident. Moreover, operating in a complex governance structure with various expectations and contractual agreements with stakeholders regarding confidentiality, has created a protective culture in the organisation surrounding its knowledge, which causes a hindrance to formal and informal knowledge sharing (including both, tacit and explicit forms) and makes identifying opportunities for fully exploiting knowledge and Intellectual Property an ongoing operational challenge. The research process facilitated the achievement of effective learning at individual, team and organisational level for the ETI about its practices, identification of challenges and areas of improvement, incorporation of learning and recommendations into its knowledge management strategy alongside existing activities to improve knowledge sharing. The contents of this thesis particularly the eight themes that have emerged from the research findings - are also contributing significantly to a project the organisation is carrying out to reflect on and review what has been learned from operating the ETI for the last 10 years. The thesis contributes to the existing body of knowledge, theoretically and practically, in the disciplines of knowledge management and information security; what was predominantly overlooked by previous literature, the empirical research findings surface evidence of the relationship between knowledge sharing and information security practices, showing their interconnectedness, and, the negative consequences of the two practices being treated and managed separately. For the action learning arena, a novel methodological approach underpinned by the action learning philosophy has been introduced that demonstrates how team action learning (i.e. using intact teams as opposed to conventional action learning teams) can be used to engage employees to share and combine their knowledge on real organisational issues, generate new learning and develop actions to initiate improvements in the organisation.
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Význam podnikové kultury ve vybraném podniku / Impact of the organizational culture in selected company.ČERMÁKOVÁ, Martina January 2015 (has links)
This master thesis deals with identification of substantial culture dimensions and analysis of the influence of organizational culture on particular company. The goal of the thesis was to propose improvements leading to a desired state of the company culture. The research was made with the cooperation of World Systems Market Inc. Czech headquarters, the WSM Bohemia s.r.o. company. The required information was obtained by a detailed questionnaire (VSM 94) and by the other methods; uncontrolled interviews, participated observation and comparison. The questionnaire VSM (see the attachment 1) was employed in the year 2014 and again in 2015. Both periods were compared and change in the situation was described. The next step was analysis of the data to find out whether the organization shows a trend towards a knowledge company. The research has demonstrated that the company shows a trend away from the principles of the knowledge economy in the comparison with the prior year. The changes were proposed to improve the situation. The main changes are focused on the unification of the employees team-building activities and celebrations. It is also important to improve communication flows in WSM Bohemia Company, particularly diagonal flow and downward flow. Another suggestion is organization of the meetings on regular basis, in order to inform employees, with aim to set goals and visions that are accepted and shared within the company. Employees should be involved in the planning processes and their proposals and suggestions should be utilized. Last but not least, it is important to focus on planning for professional growth, which means to define requirements and realize particular training courses. In today's global world it is of the most importance for organization to become the knowledge company. Correct organizational culture leads to increase in innovative capacity, readiness for action, inner quality and competitive ability, which is all important for viability of the company.
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Knowledge mapping for enhancing sustainability in large public sector funded urban redevelopmentGilmour, Daniel James January 2014 (has links)
The thesis describes a programme of research work to develop and apply knowledge mapping and knowledge management techniques to effectively assess and enhance sustainability within urban redevelopment projects. The research programme was initiated in collaboration with Dundee City Council to support sustainable development in a major programme of urban redevelopment. There is limited evidence that the body of knowledge arising from research in sustainable urban development is being holistically integrated within real life decision making practices to operationalise sustainability. Sustainability assessment has the potential to influence decision making and consequently by improving sustainability assessment practice project decision making should be enhanced. In addition, closer integration between assessment and decision making may not only lead to improve decisions, but also to the improved learning of those involved. This can be greatly facilitated by knowledge management, which can be used to understand and then facilitate greater learning amongst stakeholders. A theoretical framework for the assessment, monitoring and enhancement of sustainability was developed and applied in two parts to a case study, a monitoring component and an enhancement component. As a result of the case study a sustainability assessment and monitoring framework was successfully established for Dundee Waterfront in line with the assessment component of the theoretical framework. The indicators are now used by Dundee City Council at project and departmental level, providing the link across policies, programmes and projects. The key challenge addressed in developing the benchmark indicators was establishing robust governance for the monitoring framework. An enhancement framework was successfully established for Dundee Waterfront in line with the enhancement component of the theoretical framework. Decision mapping and knowledge elicitation techniques were successfully developed and applied to the case study to identify, key points in decision process, the information decision makers' need and which knowledge objects are being used in decision making. It is concluded that the knowledge elicitation and mapping approaches applied were effective at identifying both existing processes and knowledge objects used in infrastructure provision. This allowed a Knowledge Map for Sustainability to be developed to identify what information is currently used to influence sustainability and identify future opportunities to enhance practise. The map was effective in capturing the role of each stage in the process towards translating the sustainability vision as proved by user verification. The Map showed for the first time the aspects of sustainability in infrastructure provision and can be used to systematically operationalise sustainable development. However, the use of the map to embed sustainability into learning process could not be verified by practise in the currency of the thesis. A limitation of the case study application is that the integrated sustainability assessment and enhancement framework has been applied in a Scottish local authority context, to an organisation with a Quality Management System and outcome based indicators. These factors have been identified as contributing factors to the success of the sustainability assessment and enhancement framework as applied in the case study. This has the potential to limit the exportability of any findings. However, whilst considering the monitoring component it is recognised that similar outcome based indicators may exist at other local authorities and private organisations. In addition, the knowledge elicitation and mapping technique is an adaptive framework and as such is designed to respond to other organisation structures. Therefore by its nature it should be exportable to other applications. However three main questions remain to be addressed prior to the research question being answered in full. Firstly, uncertainty related to governance and long term use of the framework. Secondly, testing how the Knowledge Map for Sustainability is used in practice and thirdly the exportability of findings from the case study. It is recommended that these limitations be addressed in future work.
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Přínos projektů VS LSS pro rozvoj znalostí v organizaci / Contribution of VS LSS projects for the knowledge development in an organizationSmolková, Petra January 2015 (has links)
The thesis studies the potential contribution of projects of Quality Management and Lean Six Sigma Specialization for the knowledge development in the participating organizations. Students taking class in compulsory subject Quality Management and Lean Six Sigma Practical were participating in those projects. Mentors from participating organizations were interviewed. The theoretical part of the thesis deals with the history and selected tools of Lean Management. The significance of continuous improvement, as an integral part of Lean Management, is discussed. The thesis describes knowledge management and selected models of knowledge creation and transfer. The practical part includes a description of an employed methodology and interviews results. The thesis concludes a proposal of changes that can result in improvement of projects contribution for the knowledge development in the participating organizations.
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