Thesis (M. Dev.) -- University of Limpopo, 2016 / Wellness Management strives to meet the health and wellness needs of the public servants through diverse preventative and curative measures by customizing those aspects from traditional programmes such as Employee Assistance Programme (EAP), Work life Balance and, Wellness Management programmes. These are the most relevant and fit the uniqueness of the public service and its mandate. The provision of such diverse programmes is vital in the public service setting. In order to determine the effectiveness of these programmes, an evaluation is therefore necessary to validate its existence in fulfilling its objectives and furthermore, improving its performance. The aim of this research study was to evaluate the effectiveness of Wellness Management Programme (WMP) in the Department of Agriculture in the Capricorn District, concentrating on the provision, utilization and awareness of the programme. The study also investigate the benefits of the programme to both the employee and the employer and the extent to which they derive value in the programme. Supervisors and supervisees respectively were interviewed, and they both regarded the programme as effective and furthermore as a good and suitable option in improving job performance in the department. However, the utilization of the programme is mainly from employees in the administration field, with less utilization from technical employees, which further calls for promotion of the programme to technical/core employees and their management. The majority of respondents were aware of the programme and are currently satisfied with the accessibility of coordinators of the programme, although the challenge is still with EAP services. The centralisation of EAP at Provincial office delays progress and effective utilization of the services and therefore decentralisation of the services to district office, the recruitment of qualified professionals and establishment of EAP Advisory Committees are recommended. The majority of supervisors and supervisees who had utilised the services have seen improvements in their lives and their job performance, hence they still recommend the services to other colleagues. Management support and involvement through the provision of advises, budget and so forth is crucial in the improvement of the programme utilization.

Government IT mega-projects often end in costly failure, despite attempts to identify those Critical Success Factors (CSFs) that lead to project success. This raises questions about whether these CSFs are understood, applied and, if so, whether they are having an impact on the management and subsequent performance of government IT mega-projects. The literature review compared CSFs from the generic and IT project management literature to find that they are broadly similar. CSF frameworks were then assessed to find a measure of the impact of CSFs and a measure of ‘performance’ was also defined. CSFs were then identified from fifteen reports on IT and information infrastructure projects and verified against the CSFs identified in the literature to produce a synthesised list of twelve CSFs. The understanding, application and impact of these CSFs were examined through a case study of the MoD’s Defence Information Infrastructure (DII) Programme, a government IT mega-project to provide a more integrated and coherent Defence infrastructure. It was evident that the CSFs were recognised and they appeared to have been understood within the DII Programme. However, the extent to which they have been applied is variable with differing effect. Therefore, the impact that CSFs have had on the management of the DII Programme is debatable. There were areas where the project could have been managed better and, therefore, could be performing better, suggesting that the overall success of the project is potentially at risk. The overarching conclusion of this study is that, in terms of the management of the DII Programme, the impact of the identified CSFs is variable and, where they are not applied, there is an adverse effect on its performance, suggesting a causal relationship. More generally, not applying generic CSFs to project management is likely to lead to failure, but is unlikely to assure success. Unique projects operating in highly specific and complex contexts require more contingent solutions. As a result of these conclusions, further case studies are suggested, along with further study into government and MoD IT project management and the management of trust in contractual relationships.

Published Article / Work-Integrated Learning (WIL) is a form of Experiential Learning (EL) which implies learning by experience. This article represents the findings of a study regarding the roles of WIL and how such roles can be quantified when measured against the achievement of Critical Cross-Field Outcomes (CCFOs). The study was based on an empirical mixed-method triangulation, which allowed the researchers to use both qualitative and quantitative methods to address the research problem. The sample size is 35, constituting the third and fourth-year groups in the Hospitality Management programme at a higher education institution in South Africa. The results of the quantitative study indicate that the students have identified various roles for WIL whereas the quantitative investigation revealed that students are of the opinion that WIL contributes significantly towards the achievement of CCFOs. WIL therefore contributes to skills development in general and to the attainment of skills and attributes as represented by the CCFOs in particular. Recommendations regarding the implications of the study are made for curriculation purposes as well as for credit values to be attached to WIL.

Attention-Deficit/Hyperactivity Disorder (ADHD) is a persistent pattern of behaviours characterized by inattention, hyperactivity and impulsivity. This study evaluates the effects of a tailored Incredible Years Teacher Classroom Management (IYTCM) programme aimed to improve participating children’s on-task behaviour and literacy performance, as well as reducing ADHD symptoms in a group of 6 to 10 year old children with ADHD in Addis Ababa, Ethiopia. Nine children, who were identified with ADHD symptoms on the basis of teacher and parental reports, were involved in the IYTCM-ADHD programme. The children’s behaviour symptoms were assessed using the Conners 3-T, Conners 3-P(S), SESBI-I, ECBI and SDQ. Ten teachers received the IYTCM-ADHD training in a full-day session once a week for 6 weeks. The children received individual behaviour plans implemented by their teachers with close supervision. A single-subject design was implemented to record the behaviour changes over time: at baseline, during teacher training with the IYTCM-ADHD programme, and at both immediate and long-term follow-ups. The on-task behaviour of children with ADHD and normative comparison children was recorded using Behavioural Observation of Students in Schools (BOSS). In addition to visual analysis, a non-parametric test Percentage of All Non-Overlapping Data (PAND) was used to examine the magnitude of effect in each child. The result of the study indicated that on-task behaviour of all the children with ADHD improved an average of 78% during the teacher training and this maintained during the follow-up phases. The children’s on-task behaviour also generalised to classrooms with non-trained teachers. Visual analysis indicated that the children’s behaviour was maintained during the follow-up phases. The pre- and post-intervention analyses of children with ADHD showed a significant effect of the intervention as a group. Clinical significance was obtained for more than half of the children on teacher reports of ADHD symptoms and conduct problems after the intervention. The literacy performance of all children with ADHD improved at the conclusion of the study. In light of the findings, limitations and implications for future research were discussed.

There is a growing need for corporate employees to be able to manage their stress levels and use stress to their own, and to the organisation’s, advantage. Various literature references show that the damage to the workplace and to the worker costs millions of rands annually. Organisations are loosing money because of employees who are not able to manage their stress levels. Employees often experience stress because of an excessive workload, a high expected work pace, difficult work schedules, role conflict, uncertainty regarding career security, poor interpersonal relationships and unpleasant working conditions and many more. This stress manifests in conflict, depression, absenteeism, headaches, hypertension, alcoholism, drug abuse and more which as a result, impacts the organisation’s profitability due to decrease in productivity. In this thesis, research was done regarding the use of play therapy mediums in a stress management programme with corporate employees. The following research question was formulated: Will the use of play therapy mediums in a stress management programme for corporate employees, have a positive effect on their stress levels? The purpose of this stress management programme was to create greater awareness amongst corporate employees regarding the effects of stress on their lives and to indicate to them how they can go about managing stress to their advantage. The aim of the research was to use play therapy mediums in a stress management programme to enable corporate employees to become aware of, and to manage their stress levels. Play therapy mediums were therefore used to aid the de-stressing of the corporate employees and to facilitate greater awareness regarding the effects of stress on their lives. The researcher applied the Gestalt Theory as theoretical framework for this study. This theory supports the notion of awareness as a tool that can be used by a person to be in control of his/her life. The Gestalt Theory as a theoretical framework emphasises the fact that healthy behaviour occurs once people reach a point where they can regulate the emotional state that they are in. The literature research has shown that when this comes about, people experience a feeling of unity and integration in their lives. It is also concerned with the total existence of a human being. The people are addressed as whole and integrated beings, who strive to gain balance in an ever-changing environment. The Gestalt Theory is holistic and can form the theoretical framework for work with any type of individual and has been used effectively with individuals, groups and in teaching. Research was done within the corporate environment. The researcher developed a stress management programme which was presented to corporate employees. The aim was to establish whether the programme would have an effect on their stress levels and whether play therapy mediums can be used successfully with corporate employees during a training programme to reduce their stress levels and to improve their awareness of the causes of stress in their lives and their reactions to stressors in their environment. This stress management programme served as an intervention because it could enhance the functioning of the corporate employees with regard to their stress levels and also their general functioning within the organisation and in their personal lives. Pre- and post-test results were compared to evaluate the effect of the programme. Play therapy is traditionally used with children but relevant literature and the researcher’s own experience from the research has shown remarkable results in the use of play therapy mediums with adults. The literature as well as the empirical study showed that play itself has a number of therapeutic elements that produce behaviour change. Furthermore play also offers opportunities to re-live past stressful events and the emotions associated with them in a safe and therapeutic environment. The research findings indicated that stress levels improved after the stress management programme was presented to the corporate employees. From the research findings the researcher developed a model as a guideline for a stress management programme using play therapy mediums in the corporate environment. / Thesis (DPhil (Social Work))--University of Pretoria, 2006. / Social Work / unrestricted

The study sought to identify reasons for non-compliance among a particular medical aid scheme's members and their dependants registered for the asthma disease risk management (DRM) programme. A quantitative descriptive study was undertaken, using postal questionnaires. The research results indicated that most asthma patients were not compliant with the DRM programme because they lacked knowledge about the programme. Asthma patients' compliance with the DRM programme can be enhanced by health providers' and case managers' positive attitudes, better promotion of the programme, and by involving the patients in managing their illnesses. Asthma patients require education about healthy lifestyles, empowering them to successfully manage their condition, preventing asthma attacks and/or hospital admissions. When asthma is well-managed the patients' quality of life and general wellbeing will improve and the medical aid scheme's costs will be contained. / HEALTH STUDIES / MA (HEALTH STUDIES)

Thesis (MPA)--Stellenbosch University, 2002. / ENGLISH ABSTRACT: The transformation of the South African Police Service (SAPS) did not simply brought about a change in name; it meant a different new style of policing. A completely new concept of how a police service should function within a democratic society, had to be developed and learnt. One of the significant changes was the transformation of the old South African Police Force into the SAPS. Included in this process was the amalgamation of the eleven police agencies into one organisation. The transformation process had a major impact on productivity in the different components of the SAPS, as evidence suggests that change is difficult and that resistance may be expected whenever change involves a significant impact on the traditional behaviour, power, authority, culture and structure within an organisation. The objective of training is to achieve a change in the behaviour of those employees who are undergoing training. The SAPS therefore had to start using training programmes to ensure that all employees accept the change process easier. The researcher attended the Station Management Programme (SMP) at Stellenbosch University in 1999. The first module presented at the SMP comprised the concept of a learning organisation. After successfully completing the SMP, this management mechanism was implemented at Athlone Detective Service. This detective service is one of the components at the Athlone po lice station, which in turn forms part of 1096 po lice stations in South Africa. The high volume of cases on hand was one of the main reasons why it was decided to experiment there with the five disciplines of the learning organisation, as proposed by Peter Senge, at the beginning of July 1999. In Chapter one the research problem is identified, namely whether a learning organisation can be used to improve productivity at detective services. The objectives of this study are firstly to prove how the five disciplines of a learning organisation were implemented at Athlone detective service in order to increase productivity. Secondly, this study will give guidance to the other detective services in the SAPS on how to improve their own productivity. Related literature is reviewed in Chapter two, and these references are made applicable on the SAPS, and more specifically on the Athlone detective service in Chapter three. The gathering, analysis and interpretation of data are discussed in Chapter four. The data for this research has been gathered by means of computerised data, which has been collected from the Criminal Administration System (CAS) of the SAPS, and by means ofa questionnaire, which was distributed among the personnel at Athlone detective service. The collected data is analysed statistically and interpreted in this chapter to establish whether the disciplines of a learning organisation had an impact on productivity. The main focus points of each chapter are firstly summarised, while recommendations are made on the effective management thereof in Chapter five. A conclusion is also given in this last chapter. / AFRIKAANSE OPSOMMING: Die transformasie van die Suid-Afrikaanse Polisiediens (SAPD) het nie slegs 'n verandering in naam beteken nie, maar 'n totale verskillende manier van polisiering. 'n Algehele nuwe konsep van hoe 'n polisiediens binne 'n demokratiese samelewing behoort te funksioneer, moes ontwikkel en aangeleer word. Een van die vernaamste veranderings was die omskakeling van die Suid-Afrikaanse Polisiemag na die SAPD. Ingesluit in hierdie proses was die samesmelting van die elf verskillende polisieagentskappe in een organisasie. Hierdie proses het 'n negatiewe invloed op produktiwiteit in die verskillende afdelings van die SAPD gehad, aangesien daar al bewys is dat verandering moeilik is en dat weerstand verwag kan word wanneer hierdie verandering met tradisies, mag, gesag, kultuur en struktuur binne 'n organisasie te make het. Die doel van opleiding is om 'n verandering in die gedrag van werknemers te bereik; gevolglik het die SAPD met opleidingsprogramme begin om te verseker dat alle werknemers die veranderingsproses makliker aanvaar. Gedurende 1999 het die navorser die Stasiebestuursprogram (SBP) aan die Universiteit van Stellenbosch deurloop. Die eerste module wat gedurende die SBP aangebied is, was die konsep van lerende organisasie. Na die suksesvolle voltooiing van die SBP, is hierdie bestuursinstrument te Athlone speurdiens in gebruik geneem. Hierdie speurdiens is een van die afdelings van die Athlone polisiestasie, wat op sy beurt deel uitmaak van 'n totaal van 1096 ander polisiestasies in Suid-Afrika. Die vernaamste rede waarom besluit was om die vyf dissiplines van die lerende organisasie, soos deur Peter Senge voorgestel op die proef te stel was die groot aantal sake wat ondersoekbeamtes voorhande gehad het gedurende 1999. In hoofstuk een word die navorsingsprobleem geformuleer as: kan die lerende organisasie gebruik word om produktiwiteit in die speurdiens te verbeter? Die doel van hierdie navorsingsprojek is eerstens om te bewys hoe die lerende organisasie gebruik is om produktiwiteit te Athlone speurdiens te verbeter. Ten tweede is die doel van die navorsing om ander speurdienste, binne die SAPD, van riglyne te voorsien oor hoe om hulle eie produktiwiteit te verbeter. Hoofstuk twee bestaan uit 'n oorsig oor die toepaslike literatuur, terwyl die literatuur in hoofstuk drie op die SAPD van toepassing gemaak word. Die insameling, ontleding en vertolking van data word in hoofstuk vier bespreek. Vir die doeleindes van hierdie navorsing is van gerekenariseerde data gebruik gemaak wat vanaf die Misdaad-Administrasiestelsel (MAS) van die SAPD verkry is en uit vraelyste wat onder die Athlone speurdiens versprei is. Die data wat ingesamel is, word in hierdie hoofstuk statisties ontleed en vertolk, ten einde vas te stel of die dissiplines van die lerende organisasie weI 'n invloed op produktiwiteit gehad het. In hoofstuk vyf word die vernaamste bevindings eerstens opgesom en daarna word aanbevelings oor die doeltreffende bestuur daarvan gemaak. Laastens word 'n gevolgtrekking gegee.

The Health Facilities Infrastructure Management Programme in South Africa aims to ensure an appropriate and sustainable platform for the delivery of health services. Since 1994, the average number of hospital beds has decreased from 4.4 beds per 1 000 people to 2.4 beds per 1 000 people. During the same period, there was no significant reduction in the 1 372 clinic backlog. The evaluation of the performance of the Health Facilities Infrastructure Management Programme was based on a systems approach. This performance evaluation was conducted across four dimensions, with 12 assessment instruments and within 134 assessment parameters. Several of these instruments were developed as part of this study. Actual performance, per assessment parameter, was expressed in terms of a four level project management maturity scale. About one third of the parameters indicated a low level of project management maturity, one third indicating a medium-low level of maturity, with less than 10% judged to have reached maturity. It was found that the Infrastructure Unit in the National Department of Health is solely responsible for addressing more than half of the performance areas described by the assessment parameters. The proposed prioritisation model indicated that 50% of the performance areas needed to be addressed as a matter of urgency. The study concludes with 10 system transformation recommendations aimed at maturity growth in the Infrastructure Unit in the National Department of Health, as well as maturity growth in the Health Facilities Infrastructure Management Programme as a whole. The following key terms are relevant: • Health Facilities Infrastructure Management Programme • Performance evaluation • Infrastructure Unit • National Department of Health of South Africa • Project management maturity • Assessment instruments • Assessment parameters • Prioritisation model / Thesis (MArt et Scien (Urban and Regional Planning))--North-West University, Potchefstroom Campus, 2013.

The Health Facilities Infrastructure Management Programme in South Africa aims to ensure an appropriate and sustainable platform for the delivery of health services. Since 1994, the average number of hospital beds has decreased from 4.4 beds per 1 000 people to 2.4 beds per 1 000 people. During the same period, there was no significant reduction in the 1 372 clinic backlog. The evaluation of the performance of the Health Facilities Infrastructure Management Programme was based on a systems approach. This performance evaluation was conducted across four dimensions, with 12 assessment instruments and within 134 assessment parameters. Several of these instruments were developed as part of this study. Actual performance, per assessment parameter, was expressed in terms of a four level project management maturity scale. About one third of the parameters indicated a low level of project management maturity, one third indicating a medium-low level of maturity, with less than 10% judged to have reached maturity. It was found that the Infrastructure Unit in the National Department of Health is solely responsible for addressing more than half of the performance areas described by the assessment parameters. The proposed prioritisation model indicated that 50% of the performance areas needed to be addressed as a matter of urgency. The study concludes with 10 system transformation recommendations aimed at maturity growth in the Infrastructure Unit in the National Department of Health, as well as maturity growth in the Health Facilities Infrastructure Management Programme as a whole. The following key terms are relevant: • Health Facilities Infrastructure Management Programme • Performance evaluation • Infrastructure Unit • National Department of Health of South Africa • Project management maturity • Assessment instruments • Assessment parameters • Prioritisation model / Thesis (MArt et Scien (Urban and Regional Planning))--North-West University, Potchefstroom Campus, 2013.

The study sought to identify reasons for non-compliance among a particular medical aid scheme's members and their dependants registered for the asthma disease risk management (DRM) programme. A quantitative descriptive study was undertaken, using postal questionnaires. The research results indicated that most asthma patients were not compliant with the DRM programme because they lacked knowledge about the programme. Asthma patients' compliance with the DRM programme can be enhanced by health providers' and case managers' positive attitudes, better promotion of the programme, and by involving the patients in managing their illnesses. Asthma patients require education about healthy lifestyles, empowering them to successfully manage their condition, preventing asthma attacks and/or hospital admissions. When asthma is well-managed the patients' quality of life and general wellbeing will improve and the medical aid scheme's costs will be contained. / HEALTH STUDIES / MA (HEALTH STUDIES)