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The diploma thesis “The Analysis of the Performance of a Top Manager” is concerned with the analysis of the actual work of people in leader positions of the company structure. The analysis is based on a questionnaire survey and follow-up interviews with a selected group of managers, which made it possible to gain data on the actual work of these people. The analysis and comparison of theoretical approaches and practice lead to conclusions and recommendations related to the training and education of people in management positions.

The purpose of this study was to examine the impact of disciplinary background on the leadership styles of academic deans. The researcher conducted a nation-wide survey of academic deans from a wide range of disciplines. Specifically, the study sought to determine whether the disciplinary backgrounds of university deans are reflected in their self-reported actions, decision-making, and role perceptions. Subjects’ disciplines were categorized according to high-consensus and low-consensus fields as well as the pure/applied dichotomy. Four dimensions of organizational leadership (bureaucratic, collegial, political and symbolic) were utilized to define the subjects’ potential cognitive frames. The subjects’ use of cognitive frames were classified into predominantly single-, paired-, or multi-framed approaches. Descriptive statistics, mean comparisons, and logistic regression were utilized to analyze the behaviors and motivations of subjects in the study.

Yes / The Management NVQs were (according to their proponents) designed to provide a new mechanism for certifying workplace competence. Centred on descriptions of practice in the workplace they offered a qualifications route that could be accessed by all. This article draws on an in-depth study of the implementation of NVQs in three private sector organisations. It argues that, in practice, this competence-based format is highly problematic. Candidates are required to work towards criteria that may not match their roles and responsibilities, developmental work is systemically discouraged and work is routinised. The article concludes by arguing that these flaws are structural ones which may be expected to continue as long as NVQs continue to attempt to distil the essence of occupations into `standards¿.

This study focuses on the role of school managers in addressing challenges associated with the implementation of continuous assessment (CASS) in the Further Education and Training (FET) band in Mopani District. It furthermore investigates to what degree school managers in the district engage in performing the “traditional” leadership and management roles which create a conducive atmosphere for the implementation of CASS. A thorough literature review provides an understanding of the emerging trends and challenges in the implementation of CASS internationally. Most of these challenges are analogous with those constraining the implementation of CASS in Mopani District. The data were collected by means of semi-structured interviews and questionnaires from purposively sampled district educators and school management teams (SMTs) who came from randomly selected schools. The findings enumerated the insufficient training for school managers and infrequency of performing “traditional” leadership and management roles as some of the factors hampering the implementation of CASS in the district schools. / Educational Studies / M. Ed (Education Management)

This study focuses on the role of school managers in addressing challenges associated with the implementation of continuous assessment (CASS) in the Further Education and Training (FET) band in Mopani District. It furthermore investigates to what degree school managers in the district engage in performing the “traditional” leadership and management roles which create a conducive atmosphere for the implementation of CASS. A thorough literature review provides an understanding of the emerging trends and challenges in the implementation of CASS internationally. Most of these challenges are analogous with those constraining the implementation of CASS in Mopani District. The data were collected by means of semi-structured interviews and questionnaires from purposively sampled district educators and school management teams (SMTs) who came from randomly selected schools. The findings enumerated the insufficient training for school managers and infrequency of performing “traditional” leadership and management roles as some of the factors hampering the implementation of CASS in the district schools. / Educational Studies / M. Ed (Education Management)

The aim of this thesis is to map how the most common process-oriented methodologies and standards govern the issue of process ownership, define the role of a process owner and a comparison of these with a current practice in the corporate environment. The first part describes the theoretical concepts related to process management, including a description of selected methodologies. The following part is a questionnaire and its description followed by the expected responses based on previous theories. The last, third, part of the thesis contains an analysis based on the data obtained from the questionnaire respondents compared with the stated hypotheses and its evaluation.

The researcher undertook a study of the management of curriculum change in basic schools in Mongu Township in Zambia with a view to provide recommendations for improvement in the management of curriculum change. A conceptual analysis of key concepts relevant to the research was done in Chapter 2, while Chapter 3 presented how curriculum change was managed in several other countries. This formed the theoretical basis for directing the empirical study. For the qualitative empirical study two basic schools were investigated out of the 10 schools in Mongu Township in the Western Province of Zambia. The basic research objective of the empirical research was to investigate the management of curriculum change provided by the managers and class teachers. The qualitative research strategy adopted was a case study. The research methods that were used to collect empirical data were semi-structured, unstructured, and focus group interviews, institutional and classroom observations, and document analyses. The researcher discovered that the management of curriculum change, the implementation of the educational programmes and the interpretation of the educational policies were inadequately executed in the studied schools. Research findings inter alia also indicated: that the managers and class teachers were found to possess inadequate management skills; that professional capacity building programmes had little impact on managing curriculum change; that the job descriptions and management roles of the managers and class teachers were not adequately executed to conform to the management functions model which was used to describe how curriculum change should be managed. The institutional and classroom challenges experienced by the managers and teachers contributed to the inadequate execution of their curriculum management tasks. It was possible for the researcher to indicate many shortcomings in the management of curriculum change and change processes, and to make meaningful recommendations to address them. / Umcwaningi wenze ucwaningo lokuphatha ukushintshwa kwekharikhyulamu ezikoleni eziyisisekelo sokuqala emaLokishini aseMongu eZambia ngomqondo wokwenza izincomo ngokuthuthukiswa ukuphathwa koshintsho lwekharikhyulamu. Uhlaziyo lwemiqondo esemqoka kucwaningo lwenziwe kwiSahluko 2, kanti iSahluko 3 sibeka indlela yokuthi ukuphathwa koshintsho lwekharikhyulamu kwenziwe kanjani emazweni ambalwa. Lokhu kube yisisekelo sethiyori yocwaningo olwenziwe ngezinto ezibambekayo ngaphandle. Ukwenza ucwaningo ngaphandle lwe-qualitative, empirical kuphenyisiswe ngezikole ezimbili zesisekelo phakathi kwezikole ezilishumi zaseLokishini laseMongu kwiProvinsi (isifundazwe) seNtshonalanga saseZambia. Injongo enkulu yocwaningo lwesisekelo lwangaphandle bewukuphenyisisa ngokuphathwa koshintsho lwekharikhyulamu okwenziwa ngabaphathi kanye nothisha bamaklasi. Kwenziwe i-case study njengesu lokwenza ucwaningo lwe-qualitative research. Izindlela zocwaningo ezisetshenzisiwe ukuqoqa i-empirical data, kusetshenziswe amaqembu okugxila ngezingxoxo ngokwenza ama-semi-structured, kanye nama-unstructured interview, kanye nokubukela ngokuqaphela ukusebenza kwamaklasi ezikhungweni kanye nokuhlaziya imibhalo. Umcwaningi uthole ukuthi ukuphathwa kwekharikhyulamu, ukusetshenziswa kwezinhlelo zemfundo kanye nokutolikwa kwemigomo yezemfundo kwakungasetshenziswa ngokwenele ezikoleni okucwaningwe ngazo. Imiphumela yocwaningo phakathi kokunye, ikhombise: ukuthi abaphathi kanye notshisha bamaklasi abanawo amakhono alingene okuphatha; nokuthi izinhlelo zobuprofeshini zokuthuthukisa amakhono zaba nomphumela omncane ekuphathweni koshintsho lwekharikhyulamu; kanti futhi ukuchazwa kokwenziwa komsebenzi kanye nezindima zokuphatha kwabaphathi kanye nothisha bamaklasi kwakungalandelwa ngokwanele ukuze kulandele imodeli yemisebenzi yezokuphatha, okwakusetshenziswa ukuchaza ukuthi ukushintshwa kwekharikhyulamu kumele kuphathwe kanjani. Izinselele ezikhona ezikhungweni nasemagumbini okufunda, abaphathi nothisha abahlangabezana nazo zaba nomthelela ekuphathweni ngokungenele kwemisebenzi yokuphatha ikharikhyulamu. Kwakhonakala ukuthi umcwaningi akhombise ukuntengantenga okukhulu kwezokuphathwa koshintsho lwekharikhyulamu kanye nokushintsha izinqubo zoshintsho, kanti futhi nokwenza izincomo ezibambekayo zokubhekana nokuntengantenga. / Monyakišiši o dirile nyakišišo ya taolo ya phetošo ya kharikhulamo ka dikolong tša motheo tša Lekheišene la Mongu go la Zambia ka kgopolo ya go fa ditšhišinyo tša kaonafatšo taolong ya phetošo ya kharikhulamo. Tshekatsheko ya kgopolo ya dikgopolo tše bohlokwa go nyakišišo e dirilwe ka go Kgaolo ya 2, mola Kgaolo ya 3 e bolela ka ga ka fao phetošo ya kharikhulamo e laotšwego ka dinageng tše dingwe tša go balega. Se se bopile motheo wa teori wa go hlahla nyakišišo ya epirikale. Go nyakišišo ya epirikale ya khwalithethifi, dikolo tše pedi tša motheo di nyakišišitšwe go tšwa go dikolo tše lesome tša Lekheišene la Mongu ka Profenseng ya Bodikela bja Zambia. Maikemišetšo a motheo a nyakišišo ya epirikale e be e le go nyakišiša taolo ya phetošo ya kharikhulamo ye e fiwago ke balaodi le barutiši. Nyakišišokakaretši e amogetšwe bjalo ka leano la nyakišišo ya khwalithethifi. Mekgwa ya nyakišišo yeo e šomišitšwego go kgoboketša datha ya epirikale e be e le dipoledišano tša sebopego sa seripa, tša go hloka sebopego, le tša tebantšho ya sehlopha, tša institšhušene le ditlhokomelo tša ka phapošing ya borutelo, le ditshekatsheko tša tokomane. Monyakišiši o utulotše gore taolo ya phetošo ya kharikhulamo, phethagatšo ya mananeo a thuto le tlhathollo ya dipholisi di be di sa phethagatšwe ka go lekana ka dikolong tše di nyakišišitšwego. Dikutullo tša nyakišišo magareng a tše dingwe gape di laeditše: gore balaodi le barutiši ba phapoši ya borutelo ba hweditšwe go ba ba na le mabokgoni a taolo a go hlaelela; gore mananeo a kago ya bokgoni a profešenale a na le khuetšo ye nyane godimo ga go laola phetošo ya kharikhulamo; le gore ditokomane tša tlhaloso ya mošomo le mešomo ya taolo ya balaodi le barutiši ba phapoši ya borutelo ga se di phethagatšwe ka go lekana go latela mmotlolo wa mešomo ya bolaodi, yeo e šomišitšwego go hlalosa ka fao phetošo ya kharikhulamo e swanelago go laolwa. Ditlhotlo tša institšhušene le tša phapoši ya borutelo tše di lemogilwego ke balaodi le barutiši di bile le seabe go phethagatšo ye e sa lekanego ya mešongwana ya taolo ya kharikhulamo ya bona. Monyakišiši o kgonne go laetša ditlhaelelo tše ntši ka taolong ya phetošo ya kharikhulamo le ditshepetšo tša phetošo, le go dira ditšhišinyo tša go kwagala go di lokiša. / Educational Management and Leadership / D. Ed. (Education Management)

Heads of departments (HoDs) in TVET colleges perform a variety of tasks which include curriculum changes, conducting lecturer evaluation, recommending employment of new lecturers and staff, maintaining proper records about staff and students, organising departmental meetings and social gatherings, etc. Their responsibilities are also further compounded by some of the delegated duties from senior management of the college. In this regard, an HoD leadership style becomes an important factor that contributes to effective leadership of the department. Therefore, this study explores leadership styles exhibited by HoDs, as leaders in their own space in the TVET colleges. This qualitative study involved eight lecturers and four HoDs. The participants were purposively selected from two campuses in one TVET college in the Free State province. Research questions focused on how the HoDs perceive their leadership styles, how do lecturers perceive the leadership styles of HoDs, and what kinds of strategies are recommended to advance effective leadership styles of HoDs in TVET colleges. The findings indicate that HoDs at this particular TVET college need proper induction and intensive training on four management functions, namely Planning, Leading, Organising and Controlling. Although the majority of HoDs seem to be using democratic leadership styles, lecturers reporting to them are not entirely satisfied as they feel that they are not included in the decisions that affect them in class. Recommendations to remedy or improve the situation are provided including issues to consider for further research. / Educational Management and Leadership / M. Ed. (Education Management)