Many organizations are planning and developing information systems specifically to facilitate and manage knowledge activities. Such systems are referred to as Knowledge Management Systems (KMSs). How to successfully implement KMS is an important issue that has attracted the interest of many pundits. However, KMSs are just beginning to appear in organizations. There is a general scarcity of models and frameworks available for evaluating and guiding KMS success. This study proposes a model for measuring KMS success. An empirical study was conducted to collect data. This data was empirically used to test the proposed research model. This model is derived through an analysis of current practice and outcomes of knowledge management and an intensive review of information system success literature. Five variables, system quality, knowledge/ information quality, valuation of KMS benefits, user satisfaction, and system use, are proposed as dependent variables to evaluate KMS success and their interrelationships are defined and discussed.

The liberalization of cross Strait tourism not only is essential to mere financial benefit, but also will drive the political movement and economical strategy. The development of tourism policy is at the same time affecting the momentum of interflow in the private sector across the Strait. In coordination with the ¡§Tourist Doubling Program¡¨, the Ministry of Interior has revised the policy on ¡§Regulations Governing the Permission for Mainland Personnel to Come to Taiwan for Tourism Activities,¡¨ which called off the ¡§Group-in, Group-out¡¨ rule for Category III Mainland tourists . This means Mainland Chinese who stays overseas could travel to Taiwan even alone. Deregulating this rule is considered to be effective in promoting cross Strait tourism and cultural exchange. ¡§Complete Liberalization the Visits by Mainland Tourists to Taiwan,¡¨ is a determined government policy and could be seen as the prelude of ¡§Three Links (links in mail, transportation and trading).¡¨ Taiwan travel agencies are anticipating eagerly on Taiwan government¡¦s liberalization of Category I Mainland tourists through political negotiation after the admission of Category II and III tourists to visit Taiwan since January 2002. This research reveals the problems which might arise from the ¡§Complete Liberalization the Visits by Mainland Tourists to Taiwan,¡¨ and the ways both government and tourism industry would take to solve these problems. This research acknowledges that supporting measures for the ¡§Complete Liberalization the Visits by Mainland Tourists to Taiwan¡¨ should be devised. While using Mainland tourist management experiences in HK, USA and Japan as reference, this research also touches the issues of currently implemented regulation for Category II and III tourists, such as quantity entry control, prior material screening, immigration security, itinerary management, guarantee fund system, quota management, group-in/group-out, custom route arrangement, certificate identification, stowaways prevention, overstay, etc. The core objectives of this research are to share my research findings, conclusions and suggestions for the strategic planning of government and for the reference to the tourism industry, as well apply them for practical use.

The term incident management system (IMS) denotes a particular approach employed by many fire departments. The IMS aims to manage diverse resources at a wide variety of emergency scenes. Due to the barrier of culture, different task grouping and etc... , Taipei Fire Department Rescue Team is the only fire fighting unit implementing IMS in Taiwan for the time being. This research aims to find out the important factors for fire departments in Taiwan if they want to implement IMS. Our inductive study conducted 23 experts to explore the factors. Based on progressive discussions with the experts group, we summarized and clarified the key points and identify 22 factors of IMS. Furthermore, a five perspectives and 22-factors questionnaire was prepared to conduct a quantitative method. This research applied the Analytical Hierarchy Process (AHP) method to facilitate the decision of CSF. In general, this research suggests ¡§resource management¡¨ should be viewed as the most important factors among the five perspectives. While within the five perspectives, there are five critical success factors, which are ¡§formulate SOP¡¨, ¡§clear group and division¡¨, ¡§set up resource management unit¡¨, ¡§recruit more firefighters¡¨ and ¡§improving incident commander abilities¡¨, for the fire departments in Taiwan as a reference to implement IMS.

With the arrival of the knowledge economy, the management of all enterprises attempt to increase the efficiency of organizing with information management, drive innovation, bring up a new wave of information management. Grow up and circulate the increase of the demand fast with information in the management activity of knowledge, the storing, searching, circulating and sharing of knowledge must be dependent on information science and technology to help, even on the knowledge innovation, information science and technology can also offer the function of deducing, summing up and making up etc., so a lot of enterprises will create knowledge management system while promoting the management engineering of knowledge, regarding KMS as the core of enterprise's knowledge management activity, in order to promote benefit carried on in enterprise's knowledge management activity. This research will regard staff of one international famous semiconductor company as case study, consider it with IS success model which announced by DeLone & McLean (2003) , and Wang Yu-Min (2003)" KMS success model " to try to set up and study the structure, take ' MES ' systematic field as an example, analyse its field demand situation, knowledge of administrative system, is it probe into with actual case relevant enterprise benefit and staff, knowledge of administrative system use to close of connecting with satisfaction to come, appraise from knowledge / information quality, system benefit, use, systematic quality and use satisfaction aspect systematically, and probe into the employee of enterprises to the analysis of using satisfaction of administrative system of knowledge. The research approach adopted in this research is an investigation method of the questionnaire, to verifying according to theory and research hypothesis by using the multiple-regression-analysis. We can get the result from the data that all these major factors incluing knowledge/ information quality, valuation of KMS benefits,system quality, system use has positive effects on the KMS satisfaction.

As the point of integrated time and cost, the research is to study the project management by way of EVMS(Earned Value Management System). With case study the research explore the feasibility and value of EVMS applied project management The research explores the integration between time and cost by way of project-managerial technique. The purposes are as follows: l To explore the techniques of project management. 2 To study the theory, function and target about EVMS. 3 With case study, to compare the difference between traditional project management and EVMS. 4 Elementarily to evaluate to introduce EVMS into government project management. To fulfill previous purposes, the research design is adopted case study and paper investigation. The findings are as below: l EVMS has a better explanatory ability to the difference analysis of project management. 2 If time and cost control system adopt the same measurement unit, it can avoid confusion of information expression. 3 One of core information is to accurately measure the progress of the project. 4 EVMS has a good ability to forecast EAC(Estimate At Completion).It signals an early warning. 5 EVMS is suitable for government project management. The level of integration depends upon how to adjust the accounting system.

In Taiwan, the fire code is prescriptive in nature and is inappropriate to be utilized in buildings with large spaces and atria, where performance-based fire safety design method is applied. It is the goal of this dissertation to develop a design guide for this application. Through literature survey and theoretical analysis, the important parameters were induced, including: plume transport time lag, ceiling jet transport time lag, smoke entrainment rate, mechanical and natural ventilation rate. To predict smoke behavior and descending rate accurately, algebraic equations and field model were both used to calculate and compare with experimental result so that its applicability can be evaluated. Furthermore, a full-scale experiment has been conducted in the USTC campus to validate that the field model can predict the smoke behavior and descending rate accurately. Finally, the calculation models developed in this study were compiled into a guideline for fire engineering performance-based designs. Design examples were also demonstrated to explain its procedure in engineering application.

The ISO 9000 series of standards for international quality control and quality assurance, released by the International Standard Organization (ISO) on March 15, 1987 for establishing universal quality standards as a basis for international division of administrative responsibilities, had caught international attention. The second edition of ISO 9001-9003 standards was revised and released in 1994 to address the transition in entrepreneurial environment. The third edition of ISO 9001 standards was further revised and released on December 15, 2000. The manufactory and construction industries have demonstrated significant outcomes in improving corporate cultures and systems, reducing cost while increasing productivity, enhancing quality and market competition, and gaining clientele satisfaction after investing in vast amount of human resources and funds to introduce the ISO. The healthcare organizations had been less cognizant of the ISO series. The comprehensive national health insurance, which has been put into practice for six years since March 1995, has forced the healthcare organizations into fierce competitive edge. Hospitals take client-satisfaction as a competitive advantage for ongoing management and survival by providing higher quality medical services. This study investigates a case of hospital experiences in establishing international quality assurance system, such as : the definition and content of ISO, the reasons for establishment, education and training, control policy for persistence, auditing and perpetual improvements. Further, a detailed introduction is given following a review of literature to depict the successful experiences of the case hospital. Through surveys and interviews, practical knowledge and applicable experience can be identified. It is firmly believed more hospitals and healthcare centers will adopt ISO and benefit from adoption. The research findings are as follows : 1. Promoting ISO motivates hospital quality management and increases client confidence and satisfaction. 2. Success to certification basically lies in decisiveness, supportiveness of high-level management, and consensus among staff. 3. Most common obstacles in certification process are : insufficient manpower, heavy workload, and employee repulsiveness. 4. Perpetual participation in quality control practices is based upon leadership and team cooperation. 5. Significant improvements are demonstrated in standardization of documentation and workflow and elevation of management levels. 6. Hospital induction requires the management emphasis, educational training of the employees, accumulation of ISO-relevant information, and in-field observation of certified and successful hospitals. Keywords : ISO 9000s, healthcare management system, quality assurance

The main purpose of this study was to investigate the suitable practice and model of knowledge management for CSBC through the action progress of developing a prototypical knowledge system intended for management of Full Specification. This study belongs to action research. The experiment field was Basic Design Section of Design Department in CSBC. It targeted at the shipyard¡¦s core knowledge--Full Specification to develop a prototypical knowledge management system of Full Specification. Through reflection-in-action and reflection-on-action in the process of developing system, the problems and dilemmas encountered by each action plan were reflected to seek for solutions and to revise the action plan. Then the knowledge management system was built. From the progress of action plan, it sought for new findings which can be the reference for CSBC to promote knowledge management continuously. The results of this study were as follows: 1) The environment of knowledge management was built by creating the open working platform. And a prototypical knowledge management system of Full Specification was built by learning-from-action. 2) By the participating, planning, learning of practitioners, it was helpful to emerge the future scenario of knowledge management and the common consensus to advance the knowledge management. 3) The model of organization learning and knowledge sharing was found. If the model combined with the knowledge management system, it was helpful to form the procedure of creating knowledge. 4) The reference frame of action research for knowledge management and the driven model of knowledge management for CSBC were developed.

The use of peer-to-peer applications is growing dramatically, particularly for sharing large files and software. Currently, peer-to-peer file sharing systems are playing a dominant role in the content distribution over Internet. Therefore understanding the impact of peer-to-peer traffic on networks is significant and some reaction is necessary in order to keep the Internet functioning efficiently. In this Thesis, we designed a P2P network flow management system, combining Classifier and Linux TC (Traffic Control). We analyzed the network traffic by using Classifier and classified the network traffic into P2P and NP2P (non-P2P). Linux TC is a tool for implementing the management policy. Finally, the management has implemented in real network environment and improved the network performance.

Abstract In order to make the limited manpower of judges concentrated on the core trialaffairs for the decrease or avoidance of the delay of cases, Judicial Yuan positivelypromote the Judicial Process Management System. Judicial process management isoriginally a system developed for the decrease of cases under delayed trial. Its centralthinking is that the judge will not start to intervene the trial until the case is close to thestage suitable for bringing to trial. The preparation work before that is to be positivelyhandled by a small number of judges and sufficient auxiliary manpower led by them. Asa result, the limited manpower of judges is able to concentrate their time and energy on oyer and judgment. Hence, the cases can be rapidly under trial, alleviating the caseburden of judges. This system has changed the traditional case separation model.Therefore, as from May 1, 2007 and June 1, 2007, Kaohsiung District Court and TaoyuanDistrict Court respectively started adopting this system to conduct trial handling of civilcases and criminal cases, with a trial period lasting for two years. In view of the localityfactor, and focusing on the Judicial Process Management System applied by Kaohsiung District Court to the handling of cases, the study just obtains materials from the localsources, and ttempts to employ the management implication to carry out this research,intending to construct a Judicial process Management System which is applicable to thecourts of Taiwan. Attempting to start the research from the angle of management, this paper adoptsthe research methods of literature analysis method, in-depth interview method and synthetic induction method, and combines them with multiple case analysis method to investigate and analyze the related problems. In the past, the judicial circle enormously stressed the cultivation of legal personnel and expertise, but obviously neglected the judicial administrative management. Along with the acceleration of reform steps, it is required to import administrative management system to the judicial circle. Focusing on the current predicaments of judicial administrative management in Taiwan, including the obstruction coming from the internal personnel and the restriction of external ordinance system, the study makes the related analyses, and expects to have an insight into the problems through the improvement way of the use of the readjusted human resources. The study pays concerns for, expands and increases the functions of legal supporting staff, and establishes the handling process of the judicial cases of Taiwan and the standard process of the time limit. Apart from absorbing the experience of the international advanced countries, the study cautiously and seriously considers the judicial culture itself in Taiwan, as well as the merits and demerits found in the cultivation restrictions of legal personnel. These two aspects are mutually integrated, hoping to bring greater progress to the judicial management policy of Taiwan, and turn it to be more complete. The construction of an efficient judicial institution has to be added with appropriate manpower and equipments. As observed from the experience of trial implementation of Judicial Process Management System, if it is hoped to pursue a rapid handling of cases, all the cases entering the court have to be strictly controlled, and promptly arranged to enter the trial procedures. The judges will not start to intervene the handling of cases until it is close to the stage suitable for bringing a case to trial. The study employs the concept of corporate operation management to promote Judicial Process Management System. The cases are to be handled by means of layering of team and division of labor. Let the human resources of the court perform the most effective distribution and use. In this way, the problems of serious accumulation of cases and poor efficiency of the trial of cases in different courts of Taiwan can be readily solved. In addition, to meet the concrete and objective conditions of the various courts of different grades in Taiwan, Judicial Process Management System has to be redesigned to meet the judicial process and methods of the local courts. Before the appearance of more positive and effective method, Judicial Process Management System can play a significant role in the process of judicial reform.