Over the last decades, there is a constant experimentation on new organizational models and structures by many international companies aiming to overcome the difficulties of a highly competitive global market and satisfy the needs of the customers 24/7. As such, the companies have commonly adopted virtual team strategies using also the technological advancements. In order to optimally use their resources, they have also used matrix organizational structures. In such complex and demanding organizational models, the virtual managers face a lot of challenges in order to effectively lead their teams. Therefore, the required managerial competencies and skills related to an effective team performance are of great scientific interest. The objective of this thesis is twofold. Firstly, this thesis aims to examine how managerial competencies of a virtual manager in matrix organizations influence the performance of a team and what the most important skills of these competencies are. Secondly, it aims to identify the managerial skills that a virtual functional manager and a virtual project leader need in order to effectively manage their teams and compare these skillsets. This study adapts a survey strategy with the use of an online questionnaire and gathers responses from professional engineers that virtually work in matrix organizational schemes mainly based in Sweden and Switzerland. The descriptive analysis of the collected data shows that both type of virtual managers (functional and project) have similar managerial skills which are commonly found in managers working in more traditional organizational models. This is not in line with the findings of our study, since in our analysis we considered the virtuality dimension, for which our results show that it strongly affects the virtual team performance. Therefore, the required managerial competence is formed with skills that are more important in the virtual context than in other traditional models. A second finding is that a virtual functional manager requires different skills compared to the virtual project leader, which suggests that the companies should account for the management role in the hiring process of a specific type of virtual manager. A future research on virtual teams in matrix organizations taking into consideration the different levels of virtuality or broader sampling techniques or case studies per industry would be of a great interest.

Familiarization with issues of managerial styles and management. How big impact has got the Spanish culture on the managerial styles of leadership. Issue of the Spanish leadership from the perspective of the top Spanish leaders in 2008. A survey of strenghts and weaknesses of the Spanish managers in terms of their employees. Comparasion both perspectives.Analysis of results and recommendations for the Czech companies entering the Spanish market.

Magistro darbo „Lietuvos įmonių vadovų vadybinių įgūdžių ugdymas“ pagrindinis tikslas – nustatyti, ar Lietuvos įmonių vadovų vadybiniai įgūdžiai yra pakankami ir kurias sritis būtina ugdyti. Siekiant įgyvendinti šį tikslą, pirmoje darbo dalyje buvo atlikta vadybinių įgūdžių sampratos, savybių ir sričių teorinė analizė. Antroje darbo dalyje atliktas tyrimas apie Lietuvos universitetų, kolegijų ir specializuotų mokymų programas, kuriose siūloma ugdyti vadybinius įgūdžius, bei vadovų įgūdžių apklausa ir jos analizė. Atlikus tyrimą identifikuotos problemos: pirmoji – įvairaus pobūdžio vadovai neturi pakankamai įgūdžių, kurie turėtų būti labiausiai reikalingi atliekant jų darbą; antroji – nors vadovai neturi pakankamai įgūdžių, bet jie ir nesiima papildomų ugdymo priemonių, t. y., nelanko specializuotų seminarų, paskaitų ar panašių mokymų, skirtų vadovams. Šioms problemoms spręsti trečioje darbo dalyje pateikiami du pasiūlymai: 5 žingsnių metodas, kaip pritraukti daugiau vadovų ugdyti vadybinius įgūdžius ir specializuota apklausa, skirta nustatyti valdymo funkcijų sritis, kuriose vadovų įgūdžiai silpniausi. / It's about managerial skills, which are using Lithuanian leaders. In theoretical research its written, what skills are usefull for leaders, in what firm managing places they are usefull and possibilities, where is it poddible to get these skills. In practical research You will find information about real posibilities, to get managerial skills in Lithuanian Universities, coleges and seminars and data from Lithuanian managers interrogatory. Here was founded twoo problems: Lithuanian managers don't have enough managerial skills and they don't try to get or improve them. Finaly, there is sugetion with five steps hoe to attract managers to learn about managerial skills and suggestion how to ascertain, which managers skills should be improved. / Des Arbeits „Managers von Litauische Betriebe Führungs Fertigkeiten Erziehung“ Hauptziel ist zu zeigen, dass Mehrzahl Managers von Litauische Firmen ungenügend Fertigkeiten haben. Dafür war Folgende Dinge gemacht: theoretische Analyse (erste Arbeits Teil) von Haupt Funktionen und Eigenschaften des Führerarbeits; in zweite Arbeits Teil war die Forschung von Litauische Universitäten und Kolegien, die Managers oder änliches Spezialisation Ausbildung bieten, gemacht; Untersuchung von Seminare, die für Führers spezialisiert sind; in zweite Arbeits Teil war Befragung von Fertigkeiten der Führers und Befragungs Analyse gemacht; endlich im dritte Arbeits Teil war Vorschlag abgebietet, wie im Forschung gefundete Problemmen zu lösen. In Untersuchung war diese Problemmen gefunden: erste – Managers der Betriebe hat ungenügend Kenntnisse und Fertigkeiten; die sehr wichtig für Führers Arbeit sind; zweite – Managers haben ungenügend Fertigkeiten und sie machen nichts, um es zu verbessern. Zu diese Problemme zu lösen gibt es Vorschlag, wie die Führers zum lernen anziehen mit fuenf Schritte Method und Befragung, wie zu ermitteln, in welche Gebiete had diese Managers schlechteste Fertigkeiten.

This study aims to measure the managerial skills of managers working in the banking industry. To do so, the newly developed managerial skills measuring instrument of Thekiso (2011) was used by to determine skills for managerial competence in the banking industry. The seven managerial skills that are covered in the questionnaire are: Self awareness skills; Self directed career planning; Integrative skills; Planning and controlling skills; Organizing skills; Leading skills; and Managing change skills. Even though some skills may appear on a less frequent basis, six of the seven skills were rated to be of a high importance, with their means ranging between 4.008 and 4.480 on the 5–point Likert scale. Training in the form of mentoring and stewardship programs, to transfer knowledge and introduce existing relationships to up and coming leaders, would be of great value for companies in the banking industry to foster these seven managerial competency skills. By implementing training and mentoring programs on a much broader scale, organisations can train and use their leaders’ abilities to gain competitive advantage in the market. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2012.

This study aims to measure the managerial skills of managers working in the banking industry. To do so, the newly developed managerial skills measuring instrument of Thekiso (2011) was used by to determine skills for managerial competence in the banking industry. The seven managerial skills that are covered in the questionnaire are: Self awareness skills; Self directed career planning; Integrative skills; Planning and controlling skills; Organizing skills; Leading skills; and Managing change skills. Even though some skills may appear on a less frequent basis, six of the seven skills were rated to be of a high importance, with their means ranging between 4.008 and 4.480 on the 5–point Likert scale. Training in the form of mentoring and stewardship programs, to transfer knowledge and introduce existing relationships to up and coming leaders, would be of great value for companies in the banking industry to foster these seven managerial competency skills. By implementing training and mentoring programs on a much broader scale, organisations can train and use their leaders’ abilities to gain competitive advantage in the market. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2012.

This paper presents a case study in a high school and youth and adults, located in the city of Passo Fundo, RS, that it uses Strategic Planning in its activities. The purpose this research is to identify management skills of managers of the company under study. To reach this purpose they had been studied the origin and history of education in Brazil, one analyzed the strategic planning and organizational structure of the company and also the functions and abilities, present and expected the director, vice- director and school supervisor of the company in question. To collect data, structured interview was used with the support of open and closed questions, applied with the director, vice-director, school supervisor, teachers, students and their subordinates. With these interviews, it was possible to identify how it is organized the management structure of the company, but also to the analysis of management skills that these professionals possess and should possess, for the efficient performance of its functions and optimization of strategic management of the company. / O presente trabalho apresenta um estudo de caso, em uma escola de Ensino Médio e Educação de Jovens e Adultos, localizada no município de Passo Fundo, RS, que utiliza o Planejamento Estratégico em suas atividades. O objetivo desta pesquisa é identificar as competências gerenciais dos Gestores da empresa em estudo. Para atingir este objetivo, foram estudadas a origem da educação e a história da educação no Brasil. Analisou-se o Planejamento Estratégico e a Estrutura Organizacional da empresa e também as Funções e as Competências, presentes e esperadas do Diretor, do Vice-Diretor e do Supervisor Escolar da empresa em questão. Para coletar os dados, foi utilizada entrevista estruturada, com auxílio de questões abertas e fechadas, aplicadas junto ao Diretor, ao Vice-Diretor, ao Supervisor Escolar, aos Professores, aos alunos e a seus subordinados. Com essas entrevistas, foi possível identificar como está organizada a estrutura de gestão da empresa e também fazer a análise das competências gerenciais que estes profissionais possuem e deveriam possuir para o eficiente desempenho de suas funções e otimização da Gestão Estratégica da empresa.

Submitted by Geandra Rodrigues (geandrar@gmail.com) on 2018-04-04T15:16:39Z No. of bitstreams: 1 cassiareginapintomarinho.pdf: 1255791 bytes, checksum: 153743990560104322d440e311169eb7 (MD5) / Approved for entry into archive by Adriana Oliveira (adriana.oliveira@ufjf.edu.br) on 2018-04-05T11:42:29Z (GMT) No. of bitstreams: 1 cassiareginapintomarinho.pdf: 1255791 bytes, checksum: 153743990560104322d440e311169eb7 (MD5) / Made available in DSpace on 2018-04-05T11:42:29Z (GMT). No. of bitstreams: 1 cassiareginapintomarinho.pdf: 1255791 bytes, checksum: 153743990560104322d440e311169eb7 (MD5) Previous issue date: 2012-11-30 / PROQUALI (UFJF) / A reforma gerencial do Estado brasileiro introduziu um novo modelo de administração pública comprometida com a eficiência, flexibilidade e gestão orientada a resultados. Em busca da excelência na prestação de serviços à sociedade, o modelo gerencial define mudanças nas atribuições e papéis do administrador público. Fundamentando-se no modelo de gestão por competências, o presente estudo tem como objetivo investigar e identificar o gap, isto é, as lacunas de competências profissionais dos servidores públicos investidos em funções gerenciais na unidade administrativa central de uma instituição federal de ensino superior. A construção do debate teórico consiste na abordagem das competências individuais relacionadas às atividades de natureza gerencial, tema de efetivo reconhecimento no contexto acadêmico e organizacional. A proposta é avaliar qualitativamente as competências de gestão e o potencial de desempenho, segundo a percepção desses profissionais em suas áreas de atuação, para averiguar sua conformidade com as diretrizes balizadas em resultados organizacionais, as quais norteiam a reforma gerencial. Outros temas correlacionados, adicionalmente, foram objetos de discussão como gestão de pessoas, capital intelectual, gestão do conhecimento e aprendizagem. Quanto ao método de investigação, foi adotado o estudo de caso, limitando-se a pesquisa ao ambiente gerencial da universidade pública em análise. A natureza da pesquisa é exploratória, descritiva e aplicada e de abordagem predominantemente qualitativa quanto à natureza dos dados. A amostra foi constituída por gestores selecionados por acessibilidade e distribuída em dois grupos: alta gerência, representada pelos membros que compõem o nível estratégico da instituição; e média gerência, compreendida pelos integrantes do nível tático responsáveis pelo gerenciamento de equipes setoriais. Os resultados da pesquisa revelaram que, de um modo geral, não ocorreram grandes diferenças de percepções entre as avaliações dos grupos de gestores pesquisados. Em análise dos julgamentos realizados, no critério importância, todos os participantes expressaram graus elevados para as competências estudadas, considerando-as relevantes para o desempenho de suas práticas gerenciais, enquanto que no critério domínio as avaliações apresentaram graus medianos a satisfatórios. Não foi detectada nenhuma competência apontada em nível crítico de insuficiência, todavia competências relativas a gerenciamento de pessoas, autocontrole do equilíbrio emocional em situações de pressão e estresse no ambiente de trabalho, participação em cursos de treinamento, criação de ambiente propício ao compartilhamento do conhecimento, planejamento de mudanças e aquelas vinculadas à inovação compreenderam os principais gaps encontrados, sendo recomendado investimentos em aprendizagem visando o aprimoramento gerencial da categoria. A partir desse estudo, espera-se oportunizar a autoavaliação dos gestores e a reflexão sobre as novas exigências e realidades do setor público em relação às competências necessárias e fundamentais ao perfeito desempenho de suas funções. Adicionalmente, a pesquisa busca contribuir para o direcionamento de políticas voltadas à formação dos profissionais integrantes da equipe gerencial da organização pública investigada. / The managerial reform of the Brazilian state introduced a new model of public administration committed to efficiency, flexibility and results-oriented management. In pursuit of excellence in providing services to the company, the management model defines changes in roles and responsibilities of the public administrator. Basing on the model of competency management, this study aims to investigate and identify the gap, ie the gap of professional skills of civil servants invested in management positions in the central administrative unit of a federal institution of higher education. The construction of the theoretical debate is the approach of individual skills related to activities of a managerial nature, subject to effective recognition in academic and organizational context. The proposal is qualitatively evaluate the management skills and potential performance as perceived these professionals in their fields, to verify their compliance with the guidelines delineated in organizational outcomes, which guide the management reform. Other related issues, additionally, were the subject of discussion as people management, intellectual capital, knowledge management and learning. The method of research, we adopted the case study, limited to research environmental management of the public university in question. The nature of research is exploratory, descriptive and applied predominantly qualitative approach and the nature of the data. The sample consisted of managers selected by accessibility and distributed into two groups: top management, represented by the members that make up the strategic level of the institution, and middle management, understood by members of tactical teams responsible for managing sector. Research results show that, in general, no major differences observed between evaluations of groups of administrators surveyed. In analysis of the judgments made in the important criterion, all participants expressed high grades for skills studied, considering them relevant to the performance of their management practices, while the criterion field assessments showed the median satisfactory grades. It was not detected in any jurisdiction pointed critical level of failure, however competencies relating to people management, self-control of emotional balance in situations of pressure and stress in the workplace, participation in training courses, creation of environment conducive to knowledge sharing, planning changes and those related to innovation understood the main gaps found, and recommended investments in learning aimed at improving managerial category. From this study, it is expected to create opportunities for managers' self-assessment and reflection on the new realities and requirements of the public sector in relation to the fundamental skills and the perfect performance of their duties. Additionally, the research seeks to contribute to the targeting of policies aimed at training professional members of the management team of the public organization investigated.

Thesis (MBA.) -- University of Limpopo, 2021 / Local government is seriously affecting governance due to lack of leadership, management, technical skills and knowledge within government. Shortage of skills is a continuous challenge at district level and in skills development activities despite considerable expenditure on skills development. The district officials are compromised because human resource development directorates have poorly planned effective training. The Local Government Municipal Systems Act (South Africa, 2000) relating to municipalities state that staff development is important for effectiveness and efficiency in compliance with legislation and enabling the performance of functions. The above challenges have stimulated the researcher to embark on this research. The study was aimed to investigate the importance of managerial skills in the implementation of the Regional Bulk Infrastructure Grant in Mopani District Municipality, Limpopo Province.The study determined the managerial skills possessed by officials, attempted to understand how the officials in Mopani District Municipality manage the implementation of the Regional Bulk Infrastructure Grant. The study further explored training programmes that can equip municipal officials with managerial skills. Mopani District Municipality has a mandate as the local government to service communities. National Treasury funds the Regional Bulk Infrastructure Grant; usage of the grant must be accounted for, regulations and frameworks guide its implementation. An overview of Water Infrastructure development by the Deputy Director-General NWRI from the Department of Water Affairs, shows that there are 27 District including MDM that are allocated the Regional Bulk Infrastructure Grant for the new infrastructure development, refurbishment, for the ageing infrastructure to be upgraded and replaced and extensive areas across municipal boundaries to be serviced. The Department of Water Affairs report indicates that due to delays in the procurement of material, engineering new appointments and other services, projects for 2017/18 financial year in Limpopo province have been delayed to the 2018/19 financial year. The research approach that was used in this study is qualitative research because it enables the researcher to critically investigate the importance of managerial skills in the implementation of the Regional Bulk Infrastructure Grant in Mopani District Municipality, Limpopo Province. The study employed both interviews and questionnaires for data collection. The interview was done at Mopani District Municipality and Mopani Community (Beneficiary) were given semi-structured questionnaires. The findings reveal that officials in Mopani District Municipality do not possess business skills. The officials that are trained received either traditional or competencybased training and do not possess managerial skills for implementation of RBIG. The study further noted that Mopani District Municipality is no longer an implementing agent due to the challenges the district encountered. The project had challenges that made the project not being completed within a stipulated period which was 2018. The Department of Water Affairs appointed Lepelle Northern Water as RBIG implementing agents due to the above challenges. Based on the findings, the following recommendations were made to Mopani District Municipality officials: • The district Human Resource Development office must afford officials training prior to being appointed. The HRD must conduct a skills audit to be able to know which officials need skills development. • Department of Water Affairs, Lepelle Northern Water and Mopani District Municipality must forge good intergovernmental relations ensuring that end service is delivered to residents. • Mopani District Municipality must partner with the University of Limpopo, University of Venda, Tshwane University of Technology, University of South Africa and so forth for providing effective traditional training.

En la actualidad la participación de las mujeres en la Dirección empresarial se ha visto afectado, debido a que existen barreras en el crecimiento profesional de las mujeres a diferencia de los hombres. El Perú se encuentra en el puesto 66 a nivel global del ranking de brecha de género en diversas áreas como trabajo, salud, educación y política. Se tuvo como objetivo determinar la influencia del empoderamiento en los roles y aptitudes gerenciales de las mujeres que laboran en las tiendas por departamento y los Supermercados de Lima Metropolitana en el 2019-2020. Se utilizó un diseño no experimental con un alcance explicativo y un procedimiento de encuestas a una muestra representativa de 270 mujeres del sector Retail de las distintas empresas de Lima Metropolitana. Se construyó una escala de preferencia tipo Likert para hallar resultados. Se encontró que el empoderamiento de significado, competencia, autodeterminación y de impacto influyen en los roles y aptitudes gerenciales de las mujeres que laboran en tiendas por departamentos y supermercados, estos resultados muestran que el empoderamiento juega un papel importante para desarrollar y potenciar habilidades y aptitudes para beneficio de la organización. / At present, the participation of women in business management has been affected because there are barriers in the professional growth of women unlike men. Peru is ranked 66 globally in the gender gap ranking in various areas such as work, health, education and politics. The objective was to determine the influence of empowerment on the managerial roles and skills of women who work in department stores and Supermarkets of Metropolitan Lima in 2019-2020. A non-experimental design was use with an explanatory scope and a survey procedure to a representative sample of 270 women from the Retail sector of the different companies in Metropolitan Lima. A Likert-type preference scale was constructed to find results. It was find that the empowerment of meaning, competence, self-determination and impact influence the roles and management skills of women who work in department stores and supermarkets, these results show that empowerment plays an important role in developing and enhancing skills and abilities for the benefit of the organization. / Tesis

The tourism industry is one of the biggest economic contributors in South Africa and it is predicted that the industry will grow significantly over the years to come. This growth pressures South Africa to stay competitive and adhere to the needs of the visitors. The latter being one of the core functions of any tourism establishment. Labour structures in the tourism industry are constantly changing and to deliver quality products, employees should be well skilled and prepared for the demands of the industry. The accommodation sector, one of the biggest sectors in the tourism industry, provides a variety of services to tourists when visiting this country. It was determined in the literature review that the skills needed by an accommodation manager, to provide the expected services include flexibility, people skills, the ability to train other employees and the ability to explore the ever changing needs of the tourist. Higher education organisations in South Africa educate potential tourism employees in a variety of skills and knowledge. However, some employees are still of the opinion that these students are not adequately prepared for the demands of the industry and therefore complain. Added to this, there is very little communication between the industry and higher education organisations. Therefore the tourism industry feels that students are not employable which creates challenges for students, higher education organisations and the tourism industry. Education and skills development should contribute directly to the economic growth of South Africa and the government, a very important role player in the tourism industry, encourages education opportunities in South Africa. Therefore, the aim of this study is to determine, through industry participitation, what the management skills required within graded establishments in South Africa are. To achieve this aim, the following objectives were set: To analyse the literature available regarding the managerial theories, managerial levels, managerial processes and universal skills needed by managers, to analyse the tourism industry and hospitality sector, identify the important role played by managerial skills within this sector and to identify higher education programmes available in South Africa that focus specifically on managerial skills development for the accommodation sector. Thirdly, to collect and analyse the perceptions of accommodation owners and managers regarding the managerial skills and knowledge required by graduate managerial employees and then to draw conclusions and make recommendations to higher education organisations to adapt tourism management qualification programmes. This was achieved by making use of a quantitative research method by means of self-administered questionnaires, distributed to 254 Tourism Grading Counsil of South Africa’s (TGCSA) graded establishment managers in the nine (9) provinces of South Africa. The data, gathered from the questionnaire, was captured electronically by an online programme, SurveyMonkey. The data was then processed by means of SPSS and analysed. The descriptive results revealed that most of the responding accommodation establishments do employ graduates, but these graduates have to display certain characteristics. The top three characteristics for an accommodation manager included trustworthiness, responsibility and motivation in that order. Being ambitious, intelligent and sensitive rated the lowest. A factor analysis revealed that there are 10 important factors that contributes to being an effective accommodation manager. These skills included: 1) Personal characteristics, 2) Forecasting skills, 3) Strategic management skills, 4) Human resource skills, 5) Problem solving and crisis management skills, 6) Communication skills, 7) Information technology skills, 8) Customer service skills, 9) Financial skills and 10) Marketing skills. The comparisons (by means of ANOVA’s, t-tests and spearman rank order correlations) between skills needed by an accommodation manager and selected business characteristics (the province in which the accommodation establishment is located, the grading status, the size, the number of employees and the years that the accommodation establishment has been in operation) are unique to this study and various significant differences were identified. Comparisons have also been done between skills needed by an accommodation manager and selected personal characteristics (age, current position, duration of employment, level of higher education and the necessity of practical skills before employment of the respondent) which also revealed significant differences. The highest number of significant differences was identified for larger establishments, age, position of the respondents and the duration of employment. The results of this study can be used by higher education organisations to adapt their current tourism management qualifications, and by accommodation establishments to understand the training needs of employees. It did however voice the concerns of industry role players when it comes to new graduates and their employability. / MA (Tourism Management), North-West University, Potchefstroom Campus, 2015