Since 1994, South African governance has been in transition from bureaucracy to democracy. In tenns of democracy, local government is specifically tasked with providing goods and services equitably and sustainably not only to it's citizens, but along with them. In South Africa, the provision of refuse removal services and landfill sites for waste disposal are under local government control. Recently, Durban Solid Waste, a municipal waste management contractor in the Durban Metropolitan Area, KwaZulu-Natal, South Africa embarked on a comprehensive exercise, the first of it's kind in the country. to locate, plan, develop and operate new generation landfill sites with the aid of a public participation process involving capacity building which is a requirement of legislation. It is in the North Zone of this area that the existing landfill is to close by December 2000, and so there is an urgent need to locate and develop a new landfill site for the region. It is the capacity building and public participation process of the North Zone landfill site selection process which is the subject of this study. A case study format provides an intensive examination of the public participation and capacity building process. Qualitative research methodology was employed to compliment the interp retive approach undertaken in the research process, which used conceptual frameworks drawn from literature for the data interpretation. Data were collected via participant observation at meetings and workshops, and semi-strucrured interviews with stakeholders of the North Zone process. The research findings revealed that while a variety of capacity building and public participation means suggested by government policy have been utilised., none of the statutory principles of public participation for landfill siting have been implemented satisfactorily by participants in the North Zone public participation process. The findings also indicate that the predominant type of public participation being followed in the North Zone is instrumental in nature. and thus in the main does not exhibit outcome measures of empowerment which are associated with transformative participation. Furthermore. the findings demonstrate that while capacity building made the North Zone public participation process more democratic than previous landfill site selection exercises, principles of equity were only satisfied to the extent that the statutory requirements, the will of the developer, a shortage of time and adequate funding pennitted. The recommendations suggest: lobbying for changes to the statutory requirements. ways of building trust between stakeholders. activities to promote equity and democracy, and the use of more suitable means of capacity building and public participation for landfill site selection public participation processes in South Africa / Thesis (M.Sc.)-University of Natal, Durban, 2000.

The Batho Pele principles (enshrined in our Constitution) redefined the relations between the users of municipal goods and services and municipalities. It compels local municipalities to comply with certain requirements such as providing tools and mechanisms to encourage citizens to participate in its decision making processes as well as improving relations with its customers. eThekwini Municipality created two business units namely the Community Participation Unit and the Regional Centres Unit. The Community Participation Unit is responsible for mobilizing the local rural and urban communities to participate in local government elections. The Regional Centres Unit is responsible for improving relations between the users of municipal goods and services and the municipality by providing access to local government services at the doorstep of citizens, improving customer relationships, identifying and implementing initiatives to enable customers to interact with the municipality when they want to, where they want to and how they want to. Citizens and municipal customers are a captive market. Municipal goods and services in the main can only be sourced from the municipality. The perceptions of municipal customers towards the municipality were mostly negative. There were no precedents that could be learnt from and this was a paradigm shift from government to governance. eThekwini Municipality looked to private sector practices for models, philosophies and practices that could be useful for achieving change as well as compliance with legislation. Companies in the private sector have to compete for customers and whilst price may be a differentiating factor, it is not sustainable to compete on pricing alone. To remain competitive and survive, companies are dependent on strategies that provide them with a competitive edge such as CRM. CRM initially was used describe software that collected and analysed data on customers assisting companies to become agile in responding to their clients, to enable them to reward their loyal customers and to be able to predict and pre-empt changes in buying behavior and preferences of their customers. It evolved into a philosophy on customer service focused on providing customers with a satisfying experience in every interaction with the company. It is used to identify improvements in the business operating model to improve delivery to the customer and to the market. This study is based on a case study of the experiences of the eThekwini Municipality in implementing CRM initiatives and the impact on relations with municipal customers. The study is based on test sampling, review of documentation and interviews with senior management in eThekwini Municipality. The results of the study are discussed with recommendations. / Thesis (MBA)-University of KwaZulu-Natal, Westville, 2010.

This research expounds on the impact of Organised Labour in Dispute Resolution at eThekwini Municipality. The research will identify the positive and negative aspects of the stakeholders within the environment of labour relations. The necessity of this research is that very little research has been conducted in the dispute resolution environment at eThekwini Municipality. In any labour contract, there will always be disputes between the stakeholders concerned. In some instances, the conclusion of the dispute is a win-win situation or winner takes all. In the open market, the engaging of the Commission for Conciliation Mediation and Arbitration is the forum available to resolve disputes. In the local government sector, however, organised labour caters for the needs of its members by taking their grievances to the bargaining council under the auspices of the South African Local Government Bargaining Council. Local government is the sphere that is closest to the public at which delivery of services takes place. The manner in which this is conducted depends largely on the Municipality's institutional capacity. The institutional capacity also influences its regulatory role. The co-operative governance approach encourages multiple stakeholder arrangements to deal with labour relations issues. These arrangements will provide an illustration of the role of various stakeholders in achieving peace and harmony in the workplace. Organised Labour will always have a profound effect on the economy, politics and social services. Its contribution and development to society is highly influential and ensures its recognition. The challenge is to develop systems and procedures that will serve the labour relations environment. This research will set out to explore the dispute resolution mechanism that exists currently, and the effect it has in the Municipality. In this way there will be a definitive significance on the approach to formalise the roles employed by management and organised labour. / Thesis (MPA)-University of KwaZulu-Natal, Westville, 2010.

OBJECTIVES To determine if health care workers are aware of the HPV vaccine and its availability, uptake of the vaccine and prescribing practices and reasons for non – uptake of the vaccine . METHODS Health care providers working in the private sector, in the Ethekweni health district in Kwazulu Natal, were interviewed. Health care workers included: 100 general practitioners, 50 gynaecologists, 50 paediatricians, 50 medical staff and 50 nursing staff. A questionnaire was designed for purpose of this study. Visits were be made to health care providers. All heath care providers who were willing to participate were interviewed. STATISTICS Comparisons of awareness among subgroups of health care providers was analysed using Chi-square tests. If significant, pairwise comparisons were made using a Bonferroni adjustment for multiple comparisons. Associations between awareness and other factors, such as demographic, uptake and beliefs were tested using a chi square test. Analysis was done by Stata v11 (StataCorp, 2009) i RESULTS Three hundred health care workers were interviewed - 50 gynecologists (16.7%), 52 pediatricians (17.3%), 99 general practitioners (33%), 49 other medical doctors (16.3%) and 50 (16.7%) nurses. Two hundred and sixty seven health care workers (89%) were aware of the HPV vaccine and one hundred and eighty eight health care workers (70.4%) informed patients of the availability of the HPV vaccine. Most (77.9%) practitioners have only prescribed the vaccine less than ten times. Gardasil® was prescribed by 46%, Cervarix® by 6.5% and prescription of either vaccine of health care workers was 50.2%. Practitioners were generally unaware that Gardasil® could be prescribed to males (62.9%). CONCLUSION Health care workers were aware of the HPV vaccine and prescribed the vaccine on request. However even though practitioners were aware of the vaccine, most have prescribed the vaccine less than ten times since licensing in 2008. Knowledge with regards to the licensed use of the HPV vaccines is deficient. / Thesis (M.Med.)-University of KwaZulu-Natal, Durban, 2012.

Estuaries are dynamic features of a coastline whose sediments are influenced by riverine and marine processes. Periodic events such as floods, as well as variations in mouth status, greatly affect the energy levels within an estuary and subsequently the amount of sediment erosion and deposition that takes place. Concurrently, pollutants are transported and deposited into estuaries and can reside in the sediments for many years. The estuaries of the eThekwini Municipality in KwaZulu-Natal, South Africa, are exposed to a variety of pollutants; however with the expanding industrial sector within this region, metal contamination is of concern. This study investigates the sedimentology and geochemical variations of six estuaries within the municipality namely, the uTongati, uMdloti, uMgeni, Isipingo and uMbokodweni estuaries as well as the Durban Harbour. To determine the spatial variations in estuarine sedimentology, sediment cores were collected longitudinal to the estuary axis. The core samples were analysed for sediment colour, texture and organic matter content. To assess the geochemical variations, core samples were analysed for Zn, Cu, Cr, Ni, Pb, As, Fe, Al, Ca, S, P, Mg, Mn, Cd and V concentrations. Some samples were also carbon dated to provide a temporal aspect to the sediment and geochemical variations. Descriptive and graphic techniques were used to examine the sedimentology within the estuaries; and the geochemical data was analysed with the use of multivariate statistics. Additionally, pollution indices and sediment quality guidelines were utilized to assess the pollution levels within the sediments. The results indicated that lower energy environments caused by protracted mouth closures in the uMdloti and Isipingo estuaries accounted for large amassing of fines. In contrast, the accumulation of mixed coarse and fine sediments in the uTongati and uMgeni estuaries was an indication of high fluvial flows and open mouth conditions. All carbon dated ages for all estuaries were greater than 700 years which may be attributed to a combination of scouring effects from past and recent flood events and also possibly due to the deposition of re-worked older sediments from upstream. Low metal concentrations were found within the sediments of all estuaries, and the presence of fines and organic matter governed their concentration variations with depth. The uMgeni and uMbokodweni estuaries which are located immediately downstream of industrial and urban areas, were found to contain relatively higher concentrations of elements Pb, Cu, As and Ni. These metals showed high enrichment within the sediments; however actual concentrations were below sediment quality guideline levels. General pollution levels within all estuaries were very low, and can be attributed to the climatic influences within this region which has a ‘cleansing’ effect on the estuarine environments in removing contaminants. / Thesis (M.Sc.)-University of KwaZulu-Natal, Durban, 2014.

During the Apartheid period township areas were excluded from development. Townships only contained residential land uses, and limited social services of poor quality. Such areas lacked economic activities people had to travel to the city for employment opportunities and access to better services. As a result of apartheid planning, the country was left with cities and towns that are racially divided, lack access to business and other services and have sprawling informal settlements and spread out residential areas that make cheap service delivery difficult. All the above mentioned outcomes require a new approach to address the development challenges in South Africa. This led to the formulation of Integrated development planning processes, which were adopted to contribute towards eradicating the legacy of the past by providing a framework for economic, social development, environment protection and to deal with spatial and infrastructure issues in all the municipal areas. This study presents findings on the extent in which integrated development planning initiative in eThekwini Municipality has transformed and integrated the Inanda, Ntuzuma and KwaMashu (INK) areas. Based on the findings of this research it has been revealed that integrated development planning approach has played a major role in transforming and integrating the INK area, hence there has been improvement in the social, economic and the spatial aspects of development. However it is recommended that the municipality also consider development of light industries and skills development initiatives to address social and economic issues that are a challenge for INK areas / M.T.R.P. University of KwaZulu-Natal, Durban 2013.

China is a country built on traditions and one of its most respected traditions is a preference for the family unit. The closeness of the family unit is carried over into the economic life of the country. Family members not only live together, but also work together in the fields or in enterprises. The advantage of this is that families have a guaranteed labour force that is not only loyal and can also be trusted. The disadvantage however is that positioning within the business is not always based on merit and competence, or trustworthiness which can ultimately impede growth. This research was an examination of Chinese family-owned businesses that focused on their management practices. The purpose of the study was to explore the management characteristics of Chinese family-owned businesses by means of interview data collected from five Chinese businesses in the Cape Metropolitan area. The emphasis of the project concentrated on the establishment, expansion and growth, ownership and leadership, management structure, the impact of cultural factors and the strategy for the future as well as challenges in terms of competitors and environments.

No abstract available.

Thesis (D. Min.)--Iliff School of Theology, 2006. / Includes abstract. Includes bibliographical references (leaves 186-196).

Thesis (M.A.)--State University of New York at Binghamton, Department of Geography, 2008. / Includes bibliographical references.