The goal of this thesis is to optimize current marketing mixes in sports facilities. As such, this thesis will suggest appropriate optimization strategies for these mixes and recommend methods for improving marketing communication practices and service portfolios, in order that facilities may heighten their competitiveness, increase facility attendance, and enhance client satisfaction. The theoretical section of this thesis analyses marketing mixes, services, sports product, CRM, CEM, and facility environment. The practical component first presents the facility itself: a squash centre, where the analysis was done. An analysis and assessment of marketing activities of the squash centre was carried out afterwards. Quantitative forms of research, especially interviews, were used. Informal conversations were also held with the management of the squash centre. The thesis results in some recommendations for the squash centre which are applicable for sports facilities in general.

This study investigates the possible use of GNSS synchronized PTP grandmasters as a general method for synchronizing IP audio equipment. Two relatively low cost GNSS synchronized PTP grandmaster clocks were built and tested in various real world scenarios. Low latency audio streams were sent over internet between GNSS synchronized audio devices via the protocol SRT, Secure Reliable Transport, and the result was compared to using the commercially available service Jamkazam. It was found that the solution with distributed GNSS synchronized IP audio devices worked well over both LAN and WAN, but the specific SRT solution tested was not suited for really low latency usage like NMP, Networked Music Performance. Further studies are needed to find alternate SRT solutions or other protocols for use when very low latency performance is needed. It was also found that the lowest latency possible was not the most desirable latency when used for monitoring mixes in an NMP context. A latency of 15-20 ms was generally the most preferred, indicating monitor mixes for IEM, In Ear Monitoring, might benefit from introducing delays in the signal chain. More studies are needed to investigate this further.

In der vorliegenden Arbeit sind One-part Geopolymere, hergestellt aus drei verschiedenen Silikatquellen und Natriumaluminat, mit Hilfe der Festkörper-Kernspinresonanz-Spektroskopie (NMR) charakterisiert worden. Die Methode erlaubt neben der Untersuchung von kristallinen auch die von amorphen Phasen, was einen der Hauptvorteile der NMR gegenüber der Röntgendiffraktometrie darstellt. Unter der Verwendung von Reisschalenasche konnte ein vollständig amorphes Material hergestellt werden, während Microsilica und ein siliciumreiches Nebenprodukt aus der Chlorsilan-Herstellung zur Bildung von Geopolymer-Zeolith-Kompositen führte. Zeolith Na-A ist bei diesen der kristalline Hauptbestandteil und je nach Ausgangszusammensetzung variiert die Stoffmenge dieser Phase. Die Bildung von Zeolithen ist für herkömmliche Two-part Geopolymere mit kleinem Si/Al-Verhältnis hinreichend bekannt hier für One-part Geopolymere untersucht worden. Verschiedene Methoden der NMR-Spektroskopie wurden eingesetzt. So konnten mehrere Wasser-Spezies in den Geopolymer-Zeolith-Kompositen durch die Verwendung von Einzelpuls-, Kreuzpolarisations- und rotor-synchronisierten Spin-Echo-Experimenten unterschieden werden. Wiederholungsmessungen nach mehr als 500 Tagen konnten keine relevanten Alterungseffekte nachweisen und bestätigten die chemische Stabilität der Komposite. Weiterführend sind REDOR- (rotational-echo double-resonance) und TRAPDOR (transfer of population in double resonance) MAS NMR Experimente durchgeführt worden. Die beiden Faujasith-ähnlichen Zeolithe Na-X und Na-Y wurden als Modellsubstanzen genutzt, um das 29Si-27Al TRAPDOR-Verhalten von Q4(mAl)-Einheiten in Alumosilikaten zu analysieren. Zusätzliche quantitative 29Si MAS NMR Messungen (qNMR) konnten den Reaktionsgrad der Silikatquellen bestimmen und diesen in Relation zu den mechanischen Eigenschaften der Materialien setzen. Durch Kombination der erzielten Ergebnisse konnte der Reaktionsprozess von One-part Geopolymeren illustriert werden. / One-part geopolymers produced from three different silica sources and sodium aluminate were characterized using solid-state nuclear magnetic resonances (NMR) spectroscopy. The method allows the investigation of crystalline as well as amorphous phases in the materials. The latter is one of the main advantages of NMR over X-ray diffraction. The use of rice husk ash produced a fully amorphous material. On the contrary, microsilica and a silica-rich industrial byproduct from chlorosilane production led to the formation of geopolymer-zeolite composites. Zeolite Na-A was found as major crystalline phase in these composites. Depending on the starting composition, the relative amounts of this phase varied. The formation of zeolites is well known for conventional two-part geopolymers with low Si/Al-ratios and was investigated in this study for one-part mixes. Different solid-state NMR spectroscopic methods were applied. Various water species could be distinguished in the composites using single pulse, cross polarisation and rotor-synchronised spin echo measurements. Measurements after more than 500 days revealed no significant aging effects of the composites, which confirm their chemical stability. REDOR (rotational-echo double-resonance) and TRAPDOR (transfer of population in double resonance) MAS NMR experiments were conducted. Two faujasite-type zeolites - Na-X and Na-Y - were used as model systems to analyse the 29Si-27Al TRAPDOR behaviour of different Q4(mAl) sites in alumosilicates. Additionally, quantitative 29Si MAS NMR measurements were used to investigate the degree of reaction of the silica feedstocks, showing relations to the mechanical properties of the hardened materials. Combining the findings gained in the present study, the reaction process of one-part geopolymers could be illustrated.