South Africa (SA) has always been a unique case for political scientists to analyse because of its heavy socio-economic cleavages created as a result of racist apartheid policies, but what has not been extensively covered is how these economic and social cleavages could impact on the practical experiences of public participation in post-apartheid South Africa. There are indeed many unexplored dimensions of this area. Herein lies the rationale for this research which revolves largely around global consensus amongst academics, development practioners, civil society as well as, amongst others, global bodies, that public participation is part of the solution to SA's development challenges but acknowledgement that obstacles to constructive SA public participation with local government do exist; it are these (potentially unique) obstacles which this dissertation aims to identify and examine in order to become part of the solution for a better SA for all. / Thesis (M.Soc.Sc.)-University of KwaZulu-Natal, Pietermaritzburg, 2008.

David Rusk claims in Cities Without Suburbs that elastic American cities are less segregated than other American cities. I demonstrate through statistical analyses that there is a strong correlation between Rusk's elasticity (an index comprised of a central city's annexation history since 1950 and its population density) and his income segregation index. The statistical correlation between these two variables is stronger than between Rusk's segregation index and any other variable I test, including city age, size, regional location, and black population percentage. I then consider several hypotheses that may explain these correlations and propose that the continuous annexation of peripheral, developing land by a central city prevents the incorporation of affluent suburbs. Suburban boundaries, especially those of affluent suburbs, function as population sorting mechanisms, which segregate migrant households by socioeconomic status and life-style. I ascertain that only rapidly growing, unbounded central cities prevent or ameliorate segregation by being elastic. / Department of Urban Planning

Thesis (M.P.A.)--Kutztown University of Pennsylvania, 1993. / Source: Masters Abstracts International, Volume: 45-06, page: 2942. Abstract precedes thesis as [1] preliminary leaf. Typescript. Includes bibliographical references (leaves 103-107).

1 online resource ([13], 172 leaves) / The concept of a service-oriented approach and the role of communication in such an approach is nothing new. Service management and marketing are two constructs that are deemed invaluable for an organisation operating in the current competitive and seamless globalised business environment. Literature proposes that a market-oriented point of view is not enough anymore to achieve a competitive advantage; the core solution to an organisation's problems should lie in a management perspective that understands the internal value-generating processes of customers and employees alike. This study strives to assess the role of internal communication in creating a service-oriented approach. Particular attention is given to the support that communication can provide to an organisation wishing to establish a service-oriented approach. The evolution of the service-oriented approach is discussed along with the internal and external changes that took place in the organisational environment. A service-orientation as a possible answer to environmental changes is discussed. An assessment of the contribution of communication to service orientation was undertaken. The results of the research undertaken have led to the deduction that internal communication at George Municipality is not effective. / COMMUNICATION SCIENCE / MA - SPEC IN ORG COMMUNIC

This thesis examines the political implications of the integrated development planning process embarked upon by South African municipalities in the period 1998-2004. Through the use of case study methodology that focuses on the Eastern Cape municipalities of Buffalo City and Ngqushwa, the conventions of municipal planning are examined. This inquiry into municipal planning draws upon official government documents and reports and publications from the nongovernment sector. The thesis is particularly focused on the claims made in policy documents and related secondary sources and compares these to more critical reports and publication as well as the author's personal experience of the integrated development planning process. Of key interest is the possibility that planning serves political interests and the material needs of an emerging municipal elite and that this is seldom acknowledged in official planning documentation or government sanctioned publications on the topic. The primary findings of the thesis are as follows: • That the 'reason' of expert policy formulations that accompanied integrated development planning has weakened political economy as a prism of understanding and separated itself from the institutional reality of municipal government • That the dominant critique of planning and other post-apartheid municipal policy is concerned with the triumph of neoliberalism but this critique, while valid, does not fully explain successive policy failures especially in the setting of Eastern Cape local government • That function of policy and its relationship to both the state and civil society is usually understood only in the most obvious sense and not as an instrument for wielding political power • That planning still derives much of its influence from its claim to technical rationality and that this underpinned the 'authority' of the integrated development planning project in South Africa and reinforced its power to make communities governable.

This thesis critically examines the nature and purpose of the MobiSAM partnership, in relation to its value as a model resonating with normative theories on the role of the media in South African democratic society. The MobiSAM project introduces a mobile polling application, designed for citizens to provide real-time, user-generated data on crucial municipal service delivery such as clean water in Grahamstown, Eastern Cape, South Africa. The project has partnered with the local community newspaper, Grocott's Mail, to broadcast this data, with the aim to facilitate citizen participation in public problem solving and support local government accountability in service delivery. Despite pervasive poverty in areas such as the Eastern Cape, mobile penetration in South Africa is near universal. The MobiSAM partnership is an ongoing effort to forge new links between social accountability monitors, new media, traditional media, citizens and local government around public issues in Grahamstown, in line with the development objectives of the post-apartheid South African state. The overall theoretical framework for this thesis is taken from Christians, Glasser, McQuail, Nordenstreng and White's Normative Theories of the Media, which provides an analysis of four roles of the media in a democratic society, that is: the monitorial, the facilitative, the radical and the collaborative roles. Within each of these roles, the stated journalistic approach is explored, that is investigative journalism, public journalism, radical journalism and development journalism. Public journalism is focused on as having the most resonance with the goals of the MobiSAM partnership. The chosen research design is a critical realist case study with the selected methods of thematic document analysis and, primarily, in-depth interviews with key project participants. The research goals were to analyse this primary data against the normative theory on the role of the media in a democratic society, and the 'real world' constraints posed by the project’s specific political and socioeconomic context. The findings conclude by offering certain recommendations and areas for further research, such as the central importance of a dedicated municipal reporter for covering complex public issues. This critical realist case study, drawing on qualitative interviews with both the accountability monitors and the media practitioners, interrogates the philosophical understandings on the role of the media in this new project, towards an empirical model for advancing substantive socio-economic change through media in South Africa.

International Aid or Official Development Assistance (ODA), especially its implementation and effectiveness, has long been and continues to be a vigorously contested matter amongst the stakeholders in the development arena. The objective of this study is to evaluate the effectiveness of ODA in two municipalities in the Eastern Cape – Buffalo City and Nelson Mandela Metropolitan Municipalities – during the period 2005–2010. This period coincided with the introduction of the Paris Declaration (PD), an intervention intended to improve the ODA or Aid landscape globally. This was also the period during which the so-called service delivery protests in almost all municipalities in South Africa escalated. A diversified methodology including both quantitative and qualitative approaches was used in this study while adhering to the evaluation framework of the Paris Declaration as recommended by the Organisation for Economic Cooperation and Development (OECD). This framework put special focus on the five principles of ownership, alignment, harmonisation, managing for results and mutual accountability. Of particular significance in this study is the special attention paid to the actual beneficiaries on the ground, namely the communities, which is contrary to most existing Paris Declaration evaluations. The research findings suggested that there had been no conscious efforts to implement the Paris Declaration in the two municipalities that were investigated. Furthermore, the prevailing weaknesses in governance, coupled with both administrative and operational paralysis in these two institutions, provided for less than fertile ground for this intervention to thrive.The findings also highlighted that ODA programmes were very poorly known by most stakeholders, especially the communities who were supposed to benefit directly from this assistance. These results also underscored the partisan nature of ODA and how it influenced the perceptions of the various key players. The success and future of ODA programmes in South Africa, particularly in municipalities, will largely rely on “Active Citizenry”. Although ODA’s contribution to South Africa seems negligible in monetary terms, its significance lies among others in the innovations, piloting, risk mitigation, catalytic initiatives and capacity development it introduces or generates and which need to be correctly exploited, implemented and maximised. ODA in South Africa should therefore focus at the local level, the municipalities, which represent the interface between the citizens and the state. To ensure that the ensuing innovations are optimally cascaded down in an organised and effective manner to where they are mostly needed, ODA should preferably operate at the strategic level in municipalities. This would in turn assist in counteracting the current high levels of poverty and inequality in the country. Study findings further suggest that South Africa should cease its current ambivalence regarding ODA and refrain from the so-called “Triangular” ODA in support of the rest of Africa. The demands in it’s own back yard are steadily mounting. This is clearly reflected by the continuous service delivery protests and instability in several municipalities in South Africa.

This thesis investigates the understanding and practices of contemporary Mongolian management since the 1990s. In particular, it focusses on the shared experiences of local managing practitioners in Mongolia by exploring the conceptions of a manager, management, and managerial roles from the participants’ perspective and the contextual influencing factors on their understanding. Since the 1990s Mongolia has undergone a series of cultural and institutional changes in relation to its political, economic and societal development. The country has fluctuated between having the fastest growing economy and the world’s worst performing currency. Mongolia itself has become the land of opportunity for many by attracting foreign direct investment, however, the knowledge of local management practice is as yet little understood as there have been no academic or empirical studies conducted in English before. Therefore, this research aims to build an understanding of the concept of management in Mongolia by examining the narratives of thirty five local managers in relation to their experiences during and after the socialist period. Moreover, it investigates the contextual influencing factors from practitioners’ perspectives with an ethnographic approach. This qualitative study draws on interviews with three groups of local managers in Mongolia, who are described as socialist-era, transitional-era and non-native managing practitioners. There are some similarities and differences amongst these identified groups, but each was distinguishable by their formal training, work ethic and management approach. Furthermore, this research found that the intertwining contextual factors of a nomadic cultural heritage, socialist legacy, and the pressures of the current economic and societal changes and political interference influence management thinking in equal measure in contemporary Mongolia. The importance of this study lies in its theoretical and empirical contributions. By evaluating the relationship between classical management literature and indigenous management concepts with a focus on the varieties of contextual factors, this study attempts to provide an original insight into non-Western management practices. It aims to extend the current theories of crossvergence, indigenous management studies, and understand the nature of managerial work in a cross-cultural context. By carrying out the first academic study to examine Mongolian management perspectives in English, it contributes empirically to global management knowledge, and to the local business community.

Submitted by Maria do Carmo Meirelles Toledo Cruz (carminhameirelles@gmail.com) on 2017-10-26T16:55:42Z No. of bitstreams: 2 Volume1_CarminhaMeirelles.pdf: 3744928 bytes, checksum: e15cc07fc32a2de6ea871e466fd06bb5 (MD5) Volume2_CarminhaMeirelles.pdf: 2463254 bytes, checksum: 51f0d71f5718fe7c260cf7aebce97fc2 (MD5) / Approved for entry into archive by Pamela Beltran Tonsa (pamela.tonsa@fgv.br) on 2017-10-30T09:20:12Z (GMT) No. of bitstreams: 2 Volume1_CarminhaMeirelles.pdf: 3744928 bytes, checksum: e15cc07fc32a2de6ea871e466fd06bb5 (MD5) Volume2_CarminhaMeirelles.pdf: 2463254 bytes, checksum: 51f0d71f5718fe7c260cf7aebce97fc2 (MD5) / Made available in DSpace on 2017-10-30T12:29:50Z (GMT). No. of bitstreams: 2 Volume1_CarminhaMeirelles.pdf: 3744928 bytes, checksum: e15cc07fc32a2de6ea871e466fd06bb5 (MD5) Volume2_CarminhaMeirelles.pdf: 2463254 bytes, checksum: 51f0d71f5718fe7c260cf7aebce97fc2 (MD5) Previous issue date: 2017-09-27 / This study analyzes intergovernmental and intersectoral relations in the implementation of daycare centers and the Brasil Carinhoso (BC) program, with a focus on cooperation between the Federal government and municipalities, from the municipal perspective. It seeks to understand how this policy is implemented locally and what the federal government (and on a lesser scale, the state government) has done to support municipalities in policies aimed at this educational segment. It recognizes the importance of actions of the Federal government through their regulatory and equalization functions that seek to ensure a certain uniformity and parameters in the implementation of public policies. It also shows that there is cooperation between the federal government and municipalities through programs and other forms of technical support, especially since the first decade of this century. The study starts with an analysis of Federal regulations between 1988 and 2015 and their influence on enrollment (2001-2015) and variations between States. It acknowledges that the expansion of access to daycare and municipal participation in federal programs occurred gradually and unevenly between municipalities. The study shows that the Fund for the Maintenance and Development of Basic Education and Enhancement of Education Professionals and the Brasil Carinhoso (BC) program, an initiative of the Brazil Without Misery plan both had an impact on enrollment and had mechanisms to influence municipal actions. BC was chosen because of the extensive participation in this initiative in the educational field (97% of Brazilian municipalities in 2015), because of impact it had on access to daycare for children from low-income families and because it was conceived as an intersectoral intervention. To complement this analysis, multiple case studies were carried out in 6 municipalities in two Brazilian states to identify the different ways day care policy and BC were implemented in Farias Brito, Horizonte, and Sobral in the State of Ceara, and Tarumã, Votuporanga and Osasco in the State of São Paulo). The study reveals different interpretations regarding the implementation of the right to daycare and about technical and financial cooperation between states, as well as differences in the implementation in municipalities. The Legacy of educational policy and child services in the two states explain part of these differences. The Federal government has expanded its coordination and cooperation with municipal governments, through a range of strategies, but decision-making authority has remained with the federal government, while implementation is by the municipalities, with restricted and at times informal spaces for negotiation. Contrary to expectations, states turned out to have an important role in intergovernmental cooperation, but very few states have played this role. The research suggests that, despite advances in access to daycare, there is a need to improve intersectoral coordination and BC has not led to effective intersectoral action at the local level. The challenge remains of meeting the goal established by the PNE of meeting 50% of children in daycare by 2024, and reducing inequality of access. / A pesquisa analisa as relações intergovernamentais e intersetoriais na implementação da política de creches e na ação Brasil Carinhoso (BC), com destaque à cooperação da União com os municípios, a partir da perspectiva municipal. Busca-se compreender como se dá a implementação desta política localmente e o que o governo federal (e, em menor escala, o governo estadual) tem feito para apoiar os municípios nas políticas voltadas a este segmento educacional. Reconhece a importância da ação da União com suas funções reguladora e equalizadora que procuram garantir certa uniformidade e parâmetros na implementação de políticas públicas; mas também mostra que há cooperação do governo federal com os municípios por meio de programas e outras formas de apoio técnico, em especial a partir dos anos 2000. O trabalho parte da análise dos atos normativos da União, de 1988 a 2015, e identifica sua influência nas matrículas (2001-2015) e a variação entre os estados. Reconhece que a ampliação do acesso às creches e a adesão municipal aos programas federais ocorre de forma gradual e desigual nos municípios. O estudo mostra que o Fundo de Manutenção e Desenvolvimento da Educação Básica e de Valorização do Magistério (Fundeb) e a ação Brasil Carinhoso (BC), iniciativa do plano Brasil sem Miséria, impactaram o acesso às matrículas e ambos tinham mecanismos de indução. O BC foi escolhido pela grande adesão à iniciativa no eixo da educação (97% dos municípios brasileiros em 2015), pela extensão com que promoveu o acesso à creche de crianças pobres e por ter sido concebido de forma intersetorial. Complementarmente à análise, são desenvolvidos estudos de casos múltiplos em seis municípios de dois estados brasileiros para identificar as diferentes implementações da política de creches e do BC (Farias Brito/CE, Horizonte/CE, Sobral/CE, Tarumã/SP, Votuporanga/SP e Osasco/SP). A pesquisa revela diferentes interpretações sobre a materialização do direito à creche e sobre a cooperação técnica e financeira dos estados, bem como diferenças na implementação nos municípios. O legado da política educacional e da atenção à criança nos dois estados explica em parte essas diferenças. A União tem ampliado a coordenação e a cooperação com os governos municipais, utilizando-se de diversas estratégias, permanecendo a autoridade decisória com o governo federal, ficando a implementação com os municípios, com espaços de negociação restritos e por vezes informais. Diferentemente do que era esperado, observou-se que os estados têm um papel importante na cooperação intergovernamental, mas são poucas unidades federativas que realizam este apoio. A pesquisa sugere que, apesar de avanços no acesso às creches, ainda é preciso aprimorar a articulação intersetorial e o BC não promoveu a intersetorialidade no âmbito local. Persiste como um desafio atingir a meta estabelecida pelo PNE, de atendimento de 50% das crianças em creches até 2024, e reduzir a desigualdade de acesso.

This study examines the relationship, or lack thereof, between cultural policy and development at the local government sphere in South Africa and, ascertains the extent to which the City of Tswane Metropolitan Municipality (CTMM), as the focus of the case study, involves culture in its development framework. The research is informed by an observation from internationa best- practices that local government, as a sphere of governance closect to the people, is one of the best platforms on which the centrality of culture in the development matrix of any country is located and upheld. The research was arranged in three sections or phases, namely: exploration, discovery and the consolidation. / African Languages / D. Litt. et Phil.