To survive and succeed in the very competitive business environment, firms should have a clear business strategy supported by appropriate information technology (IT) and marketing strategies. Whilst many prior studies argue that strategic alignment between, for example, business strategy and IT strategy generally enhances organisational performance, strategic alignment including multiple factors has received little attention and strategic orientation of firms is rarely considered. This research, drawing on configurational theory and strategic management literature, aims to understand the performance impact of triadic strategic alignment between business, IT, and marketing strategies based on strategic orientation of firms. A number of hypotheses are proposed to examine the relationship between triadic strategic alignment and organisational performance through the use of structural equation modelling, and to identify generic types of triadic strategic alignment. The hypotheses are tested through MANOVA using data collected in a questionnaire survey of 242 managers in Yemen. The findings indicate that (1) there is an ideal triadic strategic alignment for prospectors and defenders; (2) triadic strategic alignment has a positive impact on organisational performance; and (3) triadic strategic alignment provides a better indication of the nature and performance impact of strategic alignment. Follow-up interviews were also conducted to support the arguments and to clarify how strategies should be aligned. This research also contributes to managers’ knowledge and understanding by suggesting how a firm should coherently align its strategies to improve organisational performance.

In recent years, Internal Control has become the focus of attention every time there is a notable scandal in the corporate world. An effective internal control system can prevent an organisation from fraud and errors, and provide an organisation with assurance and competitive advantages. It is argued that in order to have a robust internal control system, an integrated system, such as an Enterprise Resource Planning (ERP) system is needed. ERP systems have the ability to control user access and facilitate the separation of duties, which is one of the most common internal control mechanisms used in order to deter fraud within financial systems. Moreover, there are other factors that can provide support for effective internal control systems. This thesis aims to explain how ERP success, organisational and ERP factors affect the effectiveness of internal control procedures. In particular, this thesis develops and validates a research model with empirical evidence collected in the context of the Saudi Arabia business environment. In order to achieve the research aim, this research identifies four key propositions derived from the existing literature to establish the relationships between organisational factors, ERP factors, ERP success and effectiveness of internal control procedures. An exploratory study is used to initially test the four propositions. The findings indicate that different companies follow different requirements that mainly depend on ownership. Additionally, the study indicates that the eight components of the Committee of Sponsoring Organizations of the Treadway Commission’s (COSO) Enterprise Risk Management framework are considered by the companies investigated, however there are variations regarding their level of consideration. The findings suggest that further study is needed to explain the impact of ERP success on internal control and to measure the effect of the organisational and ERP factors. Based on the four propositions, four hypotheses are developed and tested in a quantitative study. A questionnaire is constructed and sent to 217 Saudi ERP-implemented companies. 110 valid responses are received. Partial Least Squares Structural Equation Modelling (PLS-SEM) is adopted for data analysis and hypothesis testing. The results suggest that the maturity of the ERP systems, formalisation and centralisation can impact on the success of ERP systems. Prospectors’ strategy, organisational culture and management support are positively related to the effectiveness of internal control procedures. The study results show a positive significant relationship between the success of ERP systems and effectiveness of internal control procedures. This research contributes to the knowledge at different levels. At the theoretical level, it develops and validates a theoretical framework that links the ERP system success to the effectiveness of internal control procedures. At the methodological level, unlike many of previous studies, this study adopts multiple data collection methods, and a powerful statistical technique, PLS-SEM to generate more robust outcomes. Finally, at the practice level, the study is conducted in Saudi Arabia, which is different from the developed countries in many aspects, such as internal control regulations and taxation system. Thus, the findings can be beneficial to Saudi organisations as well as other Middle-East countries.

The idea of quality has travelled globally for many years as a result of globalisation (Crosby, 1979; Deming, 1989). It has become a key factor of increased competition in the global economy, which led to the attempts of international companies to transfer quality to different locations and cultures in order to achieve high-quality standards globally. Car manufacture became an important field for the international knowledge transfer. A quest to achieve high quality in car manufacturing has travelled along various management tools and production models since 1911 (Tolliday, 1998) and after 1990 it also began to travel to Eastern Europe, including Poland. The concept of quality in car manufacture in Poland is a good example of an idea that was successfully translated. Due to the absence of research on this topic it was chosen as a subject for this study. Henceforth, this thesis investigated the travel of the idea of quality in the car manufacturing industry, from Western Europe to Poland. The research explored the process by which this idea was negotiated within General Motors company, in particular its two plants -Vauxhall Luton in the UK and Opel Polska in Poland. A group of 30 managers involved in the knowledge transfer between these two locations were interviewed by means of ethnographic and the Repertory Grid techniques. A combination of these two methods contributed to our knowledge about the possible methods that can assist the exploration of the organisational cultures and values embedded in them. Additionally, the application of this methodological approach gave us an insight into the Resistance to Change phenomenon and possible factors behind it. The thesis identified reverse translation as an important area for future research. Reverse translation may be equally important as the forward process (Boyer et al, 1998), and in this study we argued that the initial research, prior to reverse translation and the identification of the appropriate type of RD to be implemented, can play a crucial role in the outcome of this process.

Intense competition in the international markets has made the determinants of small and medium-sized enterprises (SME) competitiveness an important asset in the export business, making of policies, strategies and decision making by businesses. SMEs are often seen to be disadvantaged for a variety of reasons, including inappropriate internal structures, lack of capabilities, insufficient resource support and apparent lack of foreign-market knowledge. The nature of international markets and the disadvantages SMEs face, make it imperative to examine the determinants of SME international competitiveness. Although some literature has recorded some studies on internationalisation of SMEs in developed economies, there is insufficient study of SME internationalisation, particularly in the context of non-traditional horticultural SME exporters in developing economies. Hence, the study aims to evaluate the determinants of non-traditional horticultural exporters’ international competitiveness by addressing the question: To what extent are non-traditional horticultural exporters in Ghana competitive in the international market? In the context of this study nontraditional horticultural exports exclude cocoa beans, logs and lumber. The study enriches the literature on internationalisation of SME exporters in developing economies by providing guidance for future research in a field of SME international business. The theoretical foundations of the study draw mostly on three perspectives: the resource based view, international entrepreneurship and institutional theory. From the review of literature, a conceptual framework was developed: ME international competitiveness is conceptualised in this research as government support factors, entrepreneurial factors and a firm’s internal factors. At the empirical level, the study employed qualitative and quantitative approaches which involved surveying 105 non-traditional horticultural exporters (respondents) in Ghana. Six hypotheses were tested on the key issues in this project, which were statistically analysed, employing logit regression, Pearson correlation and chi square. Secondly, the study uses six export facilitating institutions which were interviewed to gain understanding of the services these institutions offer to non-traditional horticultural SME exporters in Ghana. The main findings suggest that Ghana government support policies, access to finance, Technological Innovation, number of years in business, the size of the firm, Entrepreneurial Factors and the number of exporting destinations of the nontraditional horticultural SME exporters have had positive impact on the competitiveness of horticultural SME exporters in international markets. The findings also contribute, to some extent, to the advancement of the empirical, theoretical and managerial understanding of SME international competitiveness in developing economies. The research contributes to the international business literature by providing a model for understanding the determinants of horticultural SMEs’ international competitiveness. This highlights the important role of government, the entrepreneurial orientation, and a firm’s internal factors in realising SME competitiveness. The research also provides guidance for policy makers and SME business facilitators in implementing export-led programmes for horticultural exporting firms in Ghana.

Entrepreneurial Orientation (EO) is a widely researched construct of corporate entrepreneurship. Despite long-standing research on EO, past studies on this construct have been unable to resolve issues related to its measurement. Innovation Intensity (II) is also a dynamic construct of corporate entrepreneurship but has received relatively less empirical attention. Previous research has reported an absence of an empirically validated quantitative scale of innovation, particularly innovation intensity. This research has addressed these gaps by proposing a refinement and validation of the Entrepreneurial Orientation scale and the development of an Innovation Intensity scale. The research proposes an Entrepreneurial Transformational Model (ETM) positing that EO impacts II. A predominantly quantitative research strategy supported by qualitative inputs, is employed to obtain empirical data from 404 corporate firms in Oman, drawing from a list of corporate firms registered with the Oman Chamber of Commerce and Industry. A mix of questionnaire survey and semi-structured interviews was conducted with senior managers from firms representing various industries of the Omani corporate sector. Utilising exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and structural equation modelling (SEM), a two-stage data analysis approach was adopted. Measurement and structural models were developed for EO and II measures, while a complete SEM model was developed to test the causal relationship between EO and II. The results indicate that EO is a second-order construct consisting of five first-order factors, namely ready to innovate, competitive aggressiveness, autonomy, risk taking and proactiveness, which are its reflective components. Similarly, II is a second-order construct consisting of two first-order factors, namely degree and frequency of incremental and radical innovation, which are its reflective components. The II scale developed through this study allows corporate firms to assess their innovation intensity on a two-dimensional four-celled grid with varying levels of degree and frequency of innovation. Finally, EO is found to influence II and the entire relationship is posited as Entrepreneurial Transformation Model. This study, by addressing the empirical irregularities, has brought clarity to the measurement of EO and II constructs and is an original contribution to the advancement of theoretical knowledge and improvement in professional practice.