These three studies on the effect of national culture on banking aim at advancing knowledge and understanding of bank risk-taking, deposits and profitability by adding culture to their determining factors. Banking is a highly regulated industry, and one would expect informal institutions such as national culture not to influence management decisions. However, it seems that bank managers but also bank customers are susceptible to cultural biases making their influence on risk taking, deposit and profitability levels statistically and economically significant. In the first study, I find that national culture is an important bank-risk determinant. Specifically, I find a positive (negative) association between the cultural values of individualism and hierarchy (trust) and domestic bank risk-taking. This relation weakened during the recent financial crisis and does not hold for global banks, regardless of the period under investigation. In the second study, I report a positive association between trust and deposits which holds for domestic as well as global banks, supporting the popular view that banking is based on trust. Motivated by two relatively new regulations (Net Stability Funding Ratio and Liquidity Coverage Ratio), enforced to safeguard stable liquidity, I use interaction effects to find that high deposit volatility mitigates the positive impact of trust on deposit levels. In the third study, I identify national culture as an important determinant of bank profitability. Looking separately into global and domestic banks, the former are less prone to cultural influences compared to the latter. Furthermore, domestic banks with foreign ownership/management are less susceptible to cultural biases compared to domestic banks with local ownership/management. Finally, banks operating in conservative, hierarchical societies are expected to face more challenges with fintech disturbance, compared to banks operating in egalitarian societies. My results are statistically and economically significant and robust to endogeneity tests mitigating reverse causality and confounding effect concerns.

Nas últimas décadas, pesquisadores como Geert Hofstede e Fons Trompenaars começaram a estudar o papel da cultura nacional no desenho do controle de gestão das organizações pressupondo que a cultura nacional configura-se como fator importante na administração das empresas. A assim chamada corrente divergente propôs analisar o impacto dessas diferenças sobre os estilos de liderança, processos de negociação, gestão de pessoas, motivação e gestão de conflitos sob a premissa de que condições particulares, de maneira geral, demandam soluções específicas, que podem se tornar inadequadas se aplicadas em outros contextos. O presente estudo tem como objetivo identificar se o elemento cultural é considerado no desenho do controle de gestão das empresas estrangeiras. Para tanto, foi analisado o caso de duas organizações de controle acionário estrangeiro localizadas na cidade do Rio de Janeiro pertencentes às dimensões: alta distância hierárquica, coletivismo, feminino, alta fuga à incerteza, proposta por Hofstede. Os resultados obtidos para os casos analisados sugerem que alguns aspectos da cultura brasileira são preservados, mas em contrapartida, verifica-se uma transferência de práticas gerenciais desenvolvidas em países de culturas diversas que por conseqüência, geram alguns conflitos nas organizações. / In recent decades, researchers as Geert Hofstede and Fons Trompenaars began to study the role of national culture in the design of management control of organizations on the assumption that national culture appears as an important factor in managing the company. The so-called " divergent current " proposed to examine the impact of these differences on leadership styles, negotiation, people management, motivation and conflict management on the premise that the particular conditions, require specific solutions, which can become inadequate when applied in other contexts. This study aims to identify if the cultural element is considered in the design of management control of foreign companies. It was examined the case of two organizations of foreign share control located in Rio de Janeiro that belong to dimensions: high hierarchical distance, collectivism, feminine, high uncertainty control, proposed by Hofstede. The results obtained for the analyzed cases suggest that some aspects of Brazilian Culture are preserved, but on the other hand, there is a transfer of management practices developed in countries of different cultures that consequently generate some conflicts in organizations.

This thesis focuses on the international hotel industry as part of the global economy and examines the implications that the strategic management of human capital has within the five-star sector of the hotel industry in Dubai, an emirate of the United Arab Emirates, and an economy based on the service sector. It examines the macro environmental factors influencing the potential strategic directions of two recognized international five-star hotel brands and considers the challenges this creates for the alignment of strategy, and the implications this has for management of human capital(people) as a key determinant of success that enhances organisational outcomes. In selecting this area of research, the author has adopted a grounded theory approach to the generation of new knowledge, allowing the literature to be guided by concerns raised by hotel managers and industry consultants working in the context of Dubai. This approach led to the employment of a case study method, through which the key influences of organisational culture and ownership are considered. Two international hotel chains were identified to represent the two strategic modes of entry into the destination. The first case being a locally owned and managed chain with 7 hotels in Dubai. The second case is a European chain operating 6 hotel properties under management contract in Dubai, with 6 different owners from the Middle East. Both companies operate within the luxury five-star market that is so prevalent in Dubai. The hospitality industry, by definition, relies heavily on human capital, both as a resource and a capability that may allow for the development of competitive advantage. However, the dynamics of the Dubai hotel environment, the strength of the Arab cultural values and the organisational conditions that exist in Dubai present HR managers with a number of unique challenges, including high levels of pastoral care, and approaches to managing the workforce that may be at odds with traditional ‘Western’ ideals. This thesis adds to the existing debate on the value and utilisation of existing theoretical frameworks attached to the alignment of strategy and the implications for managing human capital in the face of globalisation and presents a model of their application in a city that is characterised by power and control, predictability and change aversion.

Academics and social commentators have emphasised the importance of religion and specific cultural characteristics in influencing or explaining the perceptions, values and behaviours of cultural groups. The quantitative empirical research into ethical perceptions, intentions and behaviours has used culture and religion to define cultural groups, or compare and contrast two national cultural groups. Little focus has been placed on intra-cultural differences. While there has been some quantitative empirical research into the role of Thai Buddhist religiosity in ethical decision making, there has been no such research that deals with the unique Thai cultural characteristics of greng jai and patron-client relationships or differences between urban and provincial Thai managers and professionals. In the research conducted for this thesis, I explore the relationship between Thai Buddhist religiosity, patron-client relationships and greng jai, and ethical intentions, expectations of other’s behaviour and the nature of ethical dilemmas (ethical or unethical). In addition, intra-cultural differences between ‘Thai managers and professionals in Bangkok and ‘less developed’ provinces on these items are investigated. Survey responses from 522 Thai managers and professionals from Bangkok and provincial Thailand were obtained in the research conducted for this thesis. The instrument used includes five scenarios from previous research, two new scenarios that address greng jai and patron-client relationship dilemmas, demographic and cultural measures, and measures of ethical intentions, behaviour of others, and the nature of the ethical problem. Neither patron-client relationships nor greng jai were found to influence ethical intentions, perception of other’s behaviour or perception of the nature of ethical problems. This suggests that importance of these cultural characteristics has been exaggerated in previous qualitative research, that these previously important characteristics are no longer important, or that Thai managers and professionals insulate their ethical perceptions in business settings from Thai cultural influences. The latter explanation would indicate convergence of Thai business culture with a more modern globalised perception of business ethics. Thai Buddhist religiosity did not consistently play a role in perceptions of ethical intention, behaviour of others or the nature of the problems. In scenarios in which it did play a role, the effect was small. Again, this suggests that the importance of religiosity may have been exaggerated in the past, was once important but is no longer so, or that Thai managers and professionals compartmentalise the role of religion in business and non-business settings. No differences were found between Thai managers and professionals in Bangkok and provincial Thailand. Again, this suggests a convergence with a modern globalised perception of business ethics.

It is understood that national culture has an impact on organisations but what is not well understood is the extent to which this occurs and how it occurs. This thesis examines how employees working in a major multinational corporation (MNC) in the Asia Pacific Region (APR) perceive work commitment. Multinational corporations use ethnocentric and largely American constructs and measures in all areas of staff performance, including work commitment. This study is situated within the service sector where the work commitment of employees is increasingly posited as an important element of achieving competitive advantage. This is an applied research study that seeks to both further the understanding of work commitment in a cross-cultural context, namely the collectivist cultures of the APR, and to provide answers to questions that the management of the MNC in question had regarding the applicability of their American-developed measure of work commitment. The MNC in this study is one of the largest hotel chains in the world, employing 154,000 employees. The methodological approach adopted was a mixed methods sequential exploratory study, with triangulation of data that included: surveys, interviews, focus groups, forced choice questionnaires and expert panels. The final analysis of data was conducted using the MNC's employee survey (n=19950) of APR countries. A hallmark of the research is the extensive use of triangulation or multiple methods within a mixed methods approach. Cross-cultural studies are fraught with methodological problems, and triangulation of data is considered to be essential to overcome a range of problems, associated with the use of traditional survey methods. This is an insider investigation as the researcher was an employee of the MNC, called Merico for the purposes of this thesis, to maintain the organisation's privacy. The first stage of the study revealed the dimension of collectivism as being of importance to employees in the APR. The familial-type organisational culture Merico created a degree of isomorphism because it aligned more readily with the collectivist values and orientations of employees. In the second stage, the research explored work commitment and discovered that in the APR there was a different set of understandings of work commitment compared to the one used currently by Merico. Through integrating the findings from both stages of the study a new framework of work commitment, called the 'Work and Organisational Kinship' (WOK) framework, was developed. The WOK was then tested against the American model through using the existing employee survey that Merico conducted in 2000 and a new index of work commitment, called the WOKI was proposed for use by Merico. The relevance of this study is that it shows that the 'one size fits all' approach to work commitment will no longer provide a sound approach for managing performance within a competitive market place. The research shows that there are differences between drivers of work commitment and outcomes in the APR compared to those of the US and Australia. Performance management in Merico is heavily rewarded by work commitment. To misunderstand work commitment in the context of the APR and to measure it in a culturally insensitive manner, and then apply reward systems accordingly, poses major problems in performance management. The WOK framework introduces two constructs called 'organisational kinship' and 'service loyalty' that are critical to creating a geocentric approach to work commitment in the APR, and in Merico.

<p>With the increasing trend of globalization, the impact of globalization has lead to a fast changing environment the boundaries for business is diminishing day by day so is the movement of people between different countries and cultures. The requirements of multinational organizations like expansion plans in international market has continuingly increased the need to understand the cultural dimensions of different countries to achieve better results. Therefore the companies are required to understand a national culture’s impact on areas like communication in multicultural teams in different countries which has a high degree of effect on team performance. So our research question revolves around this topic as “How does culture influence communication in multi cultural teams<em>”</em>. This thesis makes an attempt to investigate the influence of national cultures on communication in project teams in China and India by focusing on construction industry based on a number of factors including Hofstede’s (1980) cultural dimensional framework. The researchers intend to explore the cultural factors having major impact on communication in multicultural project teams of both countries. Throughout our research and study, useful lessons on national cultures impact on communication can be drawn for multicultural project team in China and India. It can provide a better insight for the project teams to have concern for and understand why people from different countries and cultures react or respond to various situations in a different manner, giving high emphasis to communication process.</p><p>To support our thesis a total of 12 semi-structured interviews were conducted with managers in different companies from construction sector. An empirical qualitative research using semi-structured interviews was conducted from a total of 12 project team members from multinational companies in China and India based on their experiences on cultural influence on team communication when working in project teams. The research revealed that there are significant differences and similarities in communication styles of Chinese and Indian teams, and the differences are mostly attributed to have strong links with cultural aspects. Specially with increasing economical changes the traditional patterns of behavior in communication are changing with time. The results also addressed number of similarities; especially in both the countries, culture continues to dominate most aspects of communication. The major implication is that the knowledge of the cultural differences and similarities would facilitate better team performance. Therefore, by keeping in mind the importance as well as the impact of various national cultures and presenting each member with a better understanding and knowledge about social background of the team mates within the multicultural teams, arguments and conflicts arise due to misconception and pre-judgment can be reduced. Hence it will increase the efficiency and effectiveness of the teams working in multicultural environment.</p>

<p><strong>Research Problem: </strong>To what extent the corporate culture of an international joint venture resembles the organizational and national culture of its parent firms?</p><p><strong>Purpose: </strong>The purpose of this research is to study and explain the organizational and national culture of the partner companies that are involved in the international joint venture and finds out the extent to which the corporate culture that is embedded in the joint venture possess a resemblance with its parent's culture.</p><p><strong>Method:</strong> Our research is qualitative in nature and is based upon the case study and the secondary information gathered during the research. We have also taken into account some primary information through conducting three semi-structured interviews from each of the company involved in the joint venture. All the information collected during the course of our research has been analyzed in such a manner that has eventually led us to a formidable conclusion.</p><p><strong>Conclusion:</strong> After the analysis of results, both from the interviews and the secondary information, we came to a conclusion that the corporate culture at the joint venture possess some similarities with the national and organizational cultures of its parent firms and this likeness depends upon the location of origin of the joint venture and the employees working in it.   </p>

<p>Research Question: What are the factors making the enterprises in China and influencing their behavior and development?</p><p>Aim of Thesis: The thesis was initiated because there are many young people want to have his/her own business in China. The authors aim to discover the key elements of making an enterprise in China and expect the research can help those entrepreneurs to find a most suitable way to start their own venture in China.</p><p>Method: Semi‐structured interview is used in the qualitative perspective to evaluate the research. The primary data is collected in a qualitative manner by interview with the entrepreneurs of the case companies. Secondary data is collected from company material and web pages.</p><p>Conclusion: In the study it was concluded that entrepreneurship, national culture and government policy are the major elements that affect the development and behavior of Chinese enterprises. And In China, unlike western world, government policy and national culture are regarded to be more important than entrepreneurship. It is a characteristic of an Asian socialism country.</p>

<p>Intercultural negotiations are playing an increasing role in the globalisation nowadays. Business negotiators are now facing negotiations in which they have to meet people from all over the world because of the development of different market places. Sweden is particular case of this internationalization. Swedish negotiators have to use their skills with new collaborators. Their particularities are of relevance for any international negotiator who will have to negotiate with them.</p>

<p>To find an appropriate balance between centralization and localization is a key factor for a successful international company. From a company perspective, this thesis tries to figure out if the different aspects such as organizational culture, national culture and industry sector determine the standardization or adaptation of companies' websites and which website features are affected. The internationalization typology of Barlett and Ghoshal has been used to classify 12 companies from 3 industry sector according to their international strategy. Then their websites in United States, Germany and Taiwan will be analysed to compare if the internationalization types among their websites correspond to the expected. The results show that the three aspects impact the appearence of their websites.</p>