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Exploring factors contributing to the strategy-to-performance gap : the case of a South African electronics organisationVan der Merwe, Margrietha Magdalena 27 May 2014 (has links)
"Can you define 'plan' as 'a loose sequence of manifestly inadequate observations and conjectures, held together by panic, indecision, and ignorance'? If so, it was a very good plan."
Jonathan Stroud, The Ring of Solomon
Jonathan Stroud knew that a plan cannot stand alone and needs more. Every business needs a strategy.
Academics in the field of strategic management have bewailed the field's disparate, ambiguous nature. The question arises: how can these concerns be compliant with the substantial success that strategic management experienced in the past? The weaknesses of strategic management seem to be its strengths. In their study, Nag, Hambrick and Chen (2007) suggest that strategic management acts as an intellectual dealer entity, which thrives by enabling the simultaneous pursuit of multiple research orientations by a variety of disciplinary and philosophical regimes.
The Bain and Company Management Tools and Trends, (Rigby & Bilodeau 2011) indicated the importance of management tools and how these tools can enhance an organisation's ability to strategise for the future. Mankins and Steele (2005) identified factors resulting in a strategy-to-performance gap and made recommendations on how an organisation can minimise such gaps. Tait and Nienaber (2010) came to the conclusion that the use of management tools could reduce challenges of formulation, implementation and evaluation resulting in closing or minimising the strategy-to-performance gap. In view of the findings of these three above-mentioned studies, this study of SAEO aimed to explore (identify, describe and understand) what factors top, middle and frontline managers perceived to hinder strategy implementation at SAEO during the 2009/10-2010/11 financial years, resulting in a strategy-to-performance gap and to determine how these factors affect the organisation.
This study was conducted as a qualitative case study that used empirical evidence from real people in a real-life organisation. Data was collected from a South African electronics organisation (henceforth referred to as SAEO) involving 14 managers at three different hierarchical levels (top, middle and frontline managers). They were required to answer semi-structured questions on to how these strategy-formulation-implementation-evaluation phases affect their working environment. The interviews were conducted at the premises of the organisation and permission was sought from the CEO who granted permission for the researcher to request the managers to participate.
Information was used from previous authors and a replication study was conducted using the Mankins and Steele (2005) and Tait and Nienaber (2010) studies.
The purpose of this study was to identify, describe and understand "what factors, if any, hinder strategy implementation" (Ehlers & Lazenby, 2004; Mankins & Steele, 2005; Tait & Nienaber, 2010). Ehlers and Lazenby (2004:117) and Mankins and Steele (2005:66) have indicated that strategy implementation is the most difficult part of the strategic management process. In the Mankins and Steele (2005) and Tait and Nienaber (2010) studies, although the order differed, the most prevalent performance factors contributing to the strategy-to-performance gap were identified as a lack of focus/conflicting priorities and no resources, inadequate skills and capabilities, unclear accountabilities for execution, insufficient rewards and consequences and poorly communicated strategies. The results of this SAEO study confirmed that ineffective communication, followed by inadequate monitoring; insufficient leadership and no approved strategy were the main reasons for the strategy-to-performance gap. It seemed as if SAEO had a bigger challenge in communicating its strategy to employees than was the case in the Mankins and Steele (2005) and the Tait and Nienaber (2010) studies. Although the biggest challenge at the four South African Life Insurers (Tait & Nienaber, 2010) was inadequate or unavailable resources, the challenge at SAEO was ineffective communication and it was evident that it should be addressed to close the strategy-to-performance gap. Both challenges are part of the strategy implementation phase although communication could be related to formulation, implementation and evaluation of strategy.
Although the results (ranking of factors indicated to contribute to the strategy-to-performance phenomenon) of this study did not entirely concur with the studies of Mankins and Steele (2005) and Tait and Nienaber (2010), the important fact remains that without a formulated strategy on how to ensure survival and growth of an organisation, challenges such as ineffective communication and/or inadequate or unavailable resources which were found in the three studies (Mankins & Steele, 2005; Tait & Nienaber, 2010; and the SAEO study) will have a negative effect on an organisation's future growth and prosperity. It became evident from this (SAEO) study that every member of an organisation will be affected should a strategy-to-performance gap exist. Therefore it is crucial that each organisation timeously identify possible factors that can result in a strategy-to-performance gap and determine what can be done to close or narrow those performance gaps. Lear (2012) contends that even if an organisation has the most outstanding strategy, the strategy will mean nothing if it is not understood at all levels within the organisation. That includes all processes to be aligned to achieve the organisation's objectives. / Business Management / M. Tech. (Business Administration)
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The role of bank finance in small firm growth : a case studyMusengi, Sandra January 2003 (has links)
The debate concerning small firm access to finance continues. The proliferation of research of the issue underlines the importance attached in promoting a strong entrepreneurial culture within a country. Small firms are significant to economic growth if they are growing. Central to this significance is ascertaining the role of finance and in particular bank finance in accelerating small growth potential. The case study, through its ontological, epistemological and methodological position, draws on a document review and interview material from small firm owners and key informants to explore the role of bank finance in small firm growth. Case study evidence reveals that small firm owners do not intend to finance firm growth with bank finance but prefer to finance growth with internally generated funds. The owners indicate that non-financial and behavioural factors, such as, maintaining decision-making control, experience accessing bank finance, the perception of the banking relationship and growth aspirations of owners may be more important in dertermining the finance structure for firm growth. From the bank's perspective, findings suggest that risk assessment, financial viability of the enterprise and provision of collateral are more important in the lending decisions; findings supported by an analysis of selected documents. The small sample of small firm owners, bank representatives, experts and documents makes it difficult to generalize the findings. However, the findings are significant because exploring the issue from different perspectives presents invaluable insights, which can be investigated further to assist small firm owners, to develop finance products geared for small firm operations, and in the development of the knowledge base on finance-related issues in the South African context.
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Entrepreneurial intent of final-year commerce students in the rural provinces of South AfricaMalebana, Mmakgabo Justice 02 1900 (has links)
Owing to the fact that entrepreneurship is widely considered to be a mechanism for reducing unemployment, the purpose of the study was to assess whether final-year Commerce students in the predominantly rural provinces, the Eastern Cape Province and the Limpopo Province, have the intention to start their own businesses.The study draws heavily from entrepreneurial intent models and focuses on the relationship between three key variables, namely, exposure to entrepreneurship education, awareness of entrepreneurial support and social capital to establish whether they are related to the intention of final-year Commerce studentsto start their own businesses.
The literature review concentrated on entrepreneurial intent and entrepreneurial intent models; government entrepreneurial support initiatives in South Africa and in other countries and their role in the development of entrepreneurial intent, emergence of new ventures and the growth of small, medium and micro enterprises (SMMEs); entrepreneurship education and its role in enhancing entrepreneurial self-efficacy, entrepreneurial competencies and entrepreneurial intent;the influence of social capital on entrepreneurial intent and the different stages on the new venture life-cycle; and concludes with the link between entrepreneurship and the establishment of SMMEs.
A survey was conducted among National Diploma (ND): Internal Auditing, Cost and Management Accounting and Financial information systems students (IAUD, CMA and FIS) (who had six months exposure to entrepreneurship education), ND: Entrepreneurship/Small Business Management (E/SBM) (who had three years exposure to entrepreneurship education) and ND: Management (without exposure to entrepreneurship education). The respondents for the study comprised 355 final year students of which 276 were from Walter Sisulu University in the Eastern Cape Province and 79 were from Tshwane University of Technology (Polokwane Campus) in the LimpopoProvince.Data was analysed using descriptive statistics and nonparametric statistics.
The findings reveal that the majority of the respondents had the intention to start a business in the future.The entrepreneurial intent of the ND: E/SBM students was
v
stronger than the entrepreneurial intent of the ND: IAUD, CMA and FIS students and ND: Management students. Some significant relationships were found between entrepreneurial intent and the key variables of the study. / Business Management / D.Com. (Business Management)
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An analysis of local and immigrant entrepreneurship in the South African small enterprise sector (Gauteng Province)Radipere, Nkoana Simon 13 June 2013 (has links)
This study was undertaken to investigate the motivation, intention, self-efficacy, culture, business support,entrepreneurial orientation and business performance of South African and immigrant entrepreneurs in small and medium enterprises (SMEs) in Gauteng province. The performance of the SMEs was investigated, and the reasons and gaps that have led to the assumed low competitive ranking and poor performance of South African entrepreneurs compared to immigrant entrepreneurs were analysed.
A structured research instrument (questionnaire) was used to collect data through interviews and a self-administered survey. A total of 466 questionnaires out of 500 questionnaires that had been distributed to respondents by six fieldworkers were returned (93.2%) for analysis.A number of hypotheses were postulated to address the study aims and the collected data were analysed to answer the hypotheses.
The results of the study showed a significant correlation between motivation and business performance (a motivated entrepreneur is more likely to succeed in business than an unmotivated entrepreneur) and a significant positive correlation between culture and motivation to start a business (a culture that is supportive of entrepreneurial activities, lowuncertainty avoidance, high individualism and lowpower distance relates positively to a high level of entrepreneurial self-efficacy).The results also showed a significant difference between the mean values of business performance and the education of the owner. It is suggested that the government creates a favourable climate to allow entrepreneurs to release their potential. The government can help by making complex legislation easier for start-ups and reducing the tax burden on new entrepreneurs. / Business Management / D. Comm. (Business Management)
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A conceptual model for commercialisation at an academic institutionDe Abreu, J. M. G. 12 1900 (has links)
Thesis (MBA)--Stellenbosch University, 2005. / ENGLISH ABSTRACT: Constant and aggressive change is a characteristic that has shaped our present day
life and occurs at all levels of society. In a new South Africa, an entrepreneurial
approach has become a means of survival. Modern day South Africans have been
compelled to adopt an innovative and entrepreneurial mindset in order to function
optimally. For the higher education sector, this has meant the commercialisation of
many aspects of their operations due to yearly cuts in subsidy allocations.
Stellenbosch University is not exempt from this and is also affected by these cuts.
The goal of this study is therefore to provide an internationally researched conceptual
model and process for commercialising academic research at Stellenbosch
University. This will require the adoption of an entrepreneurial mindset which views
research differently from its traditional mode. By moving away from an academic
view of research, new partnerships, opportunities and outcomes become possible,
from which new revenue avenues could be opened.
The question arises as to what technological innovations are likely to result in
commercial success and what route should a university then take to successfully
commercialise their research findings? Finding practical answers to these questions
could provide a platform from which a university can make accurate and timely
decisions with regards to the commercialisation of its academic research. Accurate
decision-making is therefore an essential tool in the management of this process.
Commercialisation is not viable without first creating an innovative mindset and
platform. These cannot be created without first understanding the concept of
newness. Consistent newness requires continuous innovation, from which academic
entrepreneurship then stems. The successful commercialisation of this
entrepreneurship can then be understood by considering the various concepts and
basic components involved in commercialisation.
A broad look at literature provided the basis for this platform from which a model
could then be constructed. In constructing the model, the key components were first
identified. Secondly, a brief look at four different commercialsiation models provided
an overview of the thought pattems involved in such a process. The synthesis of
these components and models culminated in a conceptual model for
commercialisation within the Stellenbosch University environment. This model
included the tangible and intangible side of commercialisation, incorporating
organisational mindset, attitudes and culture. / AFRIKAANSE OPSOMMING: Konstante en omvattende verandering is 'n kenmerk van die eietydse samelewing en
raak alle sosiale vlakke. 'n Entrepreneuriese benadering het in die nuwe Suid-Afrika
'n middel tot oorlewing geword. Eietydse Suid-Afrikaners word genoodsaak om
innoverend en ondernemend te wees ten einde optimaal te kan funksioneer. Dit
impliseer dat tersiere instellings byvoorbeeld baie van hul bedrywighede moet
kommersialiseer, weens toenemende besnoeiings in subsidiering.
Die Universiteit van Stellenbosch word insgelyks deur hierdie besnoeiings geraak.
Die doel van hierdie studie is die ontwerp van 'n konsepsuele model en proses vir
kommersialisering van akademiese navorsing vir die Universiteit van Stellenbosch,
gebaseer op internasionale navorsing. Dit vereis 'n entrepreneuriese denkwyse wat
navorsing anders benader as in die verlede. Deur weg te beweeg van 'n suiwer
akademiese siening van navorsing, word nuwe vennootskappe, geleenthede en
uitkomste moontlik, en skep sodoende ook nuwe bronne van inkomste.
Tegniese innoverings wat prakties en uitvoerbaar is kan moontlik as platform dien vir
hierdie kommersialisering. Dit veronderstel toepaslike besluitneming as
noodsaaklike middel in die bestuur van die proses.
'n Nadere deurskouing van konsepte onderliggend aan suksesvolle
kommersialisering van entrepreneurskap, tesame met 'n bree oorsig van navorsing in
hierdie verband, het die basis gevorm vir die ontwerp van 'n model.
Kernkomponente is eerstens identifiseer. Bestaande modelle het tweedens 'n oorsig
van denkpatrone oor die ontwerp van so 'n proses gebied. 'n Sintese van hierdie
komponente en modelle het kulmineer in 'n konsepsuele model vir kommersialisering
binne die Universiteit van Stellenbosch omgewing. Hierdie model sluit die praktiese
deel van kommersialisering, sowel as die ontasbare deel, naamlik organisatoriese
denkwyses, houdings en kultuur in.
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Entrepreneurial intentions and start-up realities : the case of industrial design students in South AfricaMvula, Althea Elizabeth 06 1900 (has links)
Industrial design is recognised for the value-oriented benefits it offers to businesses. Industrial design ensures that new products are more efficient, usable, convenient and safe to use within the evolving business environment. One of the important factors for the continuous achievement of high product quality and general economic growth and stability in countries such as West Germany, Korea and Japan is their sound industrial design base. Industrial design programmes can be instrumental to ignite an entrepreneurial and innovation spirit to assist in curbing the high unemployment rate and very low levels of entrepreneurial intentions in South Africa. The core of tertiary industrial design students has unique capabilities that can assist the South African economy to stimulate manufacturing, job creation and economic growth. The purpose of this study was to investigate the entrepreneurial intentions among industrial design students enrolled for the programme in Three-Dimensional Design, at Universities of Technology in South Africa. In addition, this study investigates the relationship between entrepreneurial intentions and actual business formation by graduates of the programme. Studies have been carried out in South Africa on entrepreneurial intentions, but not on the formation, occurrence and implementation of entrepreneurial intentions amongst industrial design students, specifically.
To test the links between business education and entrepreneurial intentions, a research model based on Ajzen’s (1985) Theory of Planned Behaviour was adopted and tested using quantitative empirical data collected from students in industrial design at two Universities of Technology. Quantitative data were collected from a sample of 161 participants using a validated self-administered questionnaire. IBM SPSS and STATA were used to conduct descriptive statistics, Chi-square tests, factor analysis, reliability and structural equation modelling on the primary quantitative data. The empirical evidence partially supports the effectiveness of the Theory of Planned Behaviour in predicting entrepreneurial intentions. Although perceived social norms and self-efficacy is positively related to entrepreneurial intentions, results failed to reach statistical significance. However, personal attitude was found to mediate the relationship between these variables and entrepreneurial intention. Whilst business education is positively related to self-efficacy, entrepreneurial knowledge is positively related to higher levels of personal attitude and self-efficacy.
The transformation of entrepreneurial intentions into actual business start-ups were investigated using qualitative empirical data collected from past graduates of the Three-Dimensional Design programme. Qualitative data were collected from a sample of 22 graduates through structured interviews. ATLAS.ti version 7.5.9 was used to analyse the qualitative data. The researcher provided evidence that there is a relationship between entrepreneurial intentions and the actual start-up of a business, as 45.5 per cent of graduates started businesses. Furthermore, business education positively influenced the actual start-up of businesses. However, graduates experienced many challenges to business start-up, with implications for the teaching of business subjects and for policy makers. / Business Management / D. Com. (Business Management)
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Entrepreneurial intent of final-year commerce students in the rural provinces of South AfricaMalebana, Mmakgabo Justice 02 1900 (has links)
Owing to the fact that entrepreneurship is widely considered to be a mechanism for reducing unemployment, the purpose of the study was to assess whether final-year Commerce students in the predominantly rural provinces, the Eastern Cape Province and the Limpopo Province, have the intention to start their own businesses.The study draws heavily from entrepreneurial intent models and focuses on the relationship between three key variables, namely, exposure to entrepreneurship education, awareness of entrepreneurial support and social capital to establish whether they are related to the intention of final-year Commerce studentsto start their own businesses.
The literature review concentrated on entrepreneurial intent and entrepreneurial intent models; government entrepreneurial support initiatives in South Africa and in other countries and their role in the development of entrepreneurial intent, emergence of new ventures and the growth of small, medium and micro enterprises (SMMEs); entrepreneurship education and its role in enhancing entrepreneurial self-efficacy, entrepreneurial competencies and entrepreneurial intent;the influence of social capital on entrepreneurial intent and the different stages on the new venture life-cycle; and concludes with the link between entrepreneurship and the establishment of SMMEs.
A survey was conducted among National Diploma (ND): Internal Auditing, Cost and Management Accounting and Financial information systems students (IAUD, CMA and FIS) (who had six months exposure to entrepreneurship education), ND: Entrepreneurship/Small Business Management (E/SBM) (who had three years exposure to entrepreneurship education) and ND: Management (without exposure to entrepreneurship education). The respondents for the study comprised 355 final year students of which 276 were from Walter Sisulu University in the Eastern Cape Province and 79 were from Tshwane University of Technology (Polokwane Campus) in the LimpopoProvince.Data was analysed using descriptive statistics and nonparametric statistics.
The findings reveal that the majority of the respondents had the intention to start a business in the future.The entrepreneurial intent of the ND: E/SBM students was
v
stronger than the entrepreneurial intent of the ND: IAUD, CMA and FIS students and ND: Management students. Some significant relationships were found between entrepreneurial intent and the key variables of the study. / Business Management / D.Com. (Business Management)
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An analysis of local and immigrant entrepreneurship in the South African small enterprise sector (Gauteng Province)Radipere, Nkoana Simon 13 June 2013 (has links)
This study was undertaken to investigate the motivation, intention, self-efficacy, culture, business support,entrepreneurial orientation and business performance of South African and immigrant entrepreneurs in small and medium enterprises (SMEs) in Gauteng province. The performance of the SMEs was investigated, and the reasons and gaps that have led to the assumed low competitive ranking and poor performance of South African entrepreneurs compared to immigrant entrepreneurs were analysed.
A structured research instrument (questionnaire) was used to collect data through interviews and a self-administered survey. A total of 466 questionnaires out of 500 questionnaires that had been distributed to respondents by six fieldworkers were returned (93.2%) for analysis.A number of hypotheses were postulated to address the study aims and the collected data were analysed to answer the hypotheses.
The results of the study showed a significant correlation between motivation and business performance (a motivated entrepreneur is more likely to succeed in business than an unmotivated entrepreneur) and a significant positive correlation between culture and motivation to start a business (a culture that is supportive of entrepreneurial activities, lowuncertainty avoidance, high individualism and lowpower distance relates positively to a high level of entrepreneurial self-efficacy).The results also showed a significant difference between the mean values of business performance and the education of the owner. It is suggested that the government creates a favourable climate to allow entrepreneurs to release their potential. The government can help by making complex legislation easier for start-ups and reducing the tax burden on new entrepreneurs. / Business Management / D. Comm. (Business Management)
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The factors influencing the performance of youth entrepreneurship in the Capricorn District MunicipalityMaebane, Master Maapae 11 1900 (has links)
Youth entrepreneurship is one of the solutions to reducing unemployment. The purpose of
the study was to analyse youth entrepreneurship business performance in the Capricorn
District Municipality in Limpopo Province. An entrepreneurship development model focusing
on internal factors (entrepreneurial orientation) and external factors (supportive and
cooperative environments), was adapted to establish whether they are related to youth
business performance. The business environmental factors, such as business location,
crime, and corruption were also tested as to whether they are related to youth business
performance.
The research used a census survey and primary data was obtained through questionnaires.
The respondents for this study were 26 youth entrepreneurship business units in CDM, in
the Limpopo Province of South Africa. Data were analysed using descriptive statistics.
The findings reveal that youth businesses have shown negative performance in terms of the
employment in the CDM, which results in employing fewer than five employees. / Business Management / M. Tech.
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The potential role of public-private partnerships in the South African economy : an innovative conceptual public-private partnerships model for small and medium enterprise developmentMabuza, Patrick Velaphi 08 1900 (has links)
The introduction of PPPs in infrastructure provision has changed the way in which governments around the world now view infrastructure provision. However, the introduction of PPPs to deliver the needed infrastructure has benefited only a few companies. Most of these companies are the big construction firms that possess technological know-how and those that have the financial ability to execute large infrastructure projects. Although SMEs are important for employment creation, inequality and poverty reduction, the participation of SMEs in these PPP projects is very low. This is because PPP models in developing countries are based on those used in developed economies, and such models ignore the socio-economic problems facing developing countries.
Therefore, this study argues that PPP projects in developing countries present an opportunity for growing the SME sectors in developing countries. It challenges the viewpoint of seeing infrastructure backlogs only as providing opportunities to big private sector companies and argues that infrastructure backlogs can be used by governments to reduce the triple challenges of unemployment, poverty and inequality by linking SMEs to PPP projects. The traditional PPP model that is being applied by many developing countries does not fully encourage the participation of SMEs in PPP projects, as most of the projects executed through this model are bundled into big projects that SMEs cannot execute due to a lack of technological know-how and weak balance sheets.
The study therefore suggests different ways in which the participation of SMEs in PPP projects could be improved based on the results of the survey conducted for this study. The study then proposes an “innovative conceptual PPP model for sustainable SME development” that takes into account the needs for developing countries to create jobs, reduce poverty and inequality. It also takes into account all challenges for SMEs identified through the review of literature and the study survey. / Economics / D. Litt. et Phil. (Economics)
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