This research study intends to find out about the use of online collaboration tools in supporting knowledge workers for the practice of employee volunteering. Online collaboration tools refer to the web-based technologies such as popular Web 2.0 tools like blogs or wikis and traditional online tools such as instant messenger, discussion forums, online chats and e-mail used by several individuals with the aim of achieving a common goal. The employee volunteering program- called Corporate Service Corps (CSC) - is an employee volunteering program in which the IBM employees tackle the economic and societal issues of the less developed countries they have been sent to while getting involved in project-based learning activities. This study provides an insight into how online engagement enabled the continuation of non-formal workplace learning practices such as volunteering and opened up possibilities for new ways to contribute to the learning process of employees. When it comes to online communities there is a mixture of entanglements, partnerships, negotiations and resistances between these tools and human actors. This research study explores how online communities are created by employee volunteers and also provides an understanding of non-formal learning practices within such fluid settings; important issues for organizations interested in non-formal learning practices of their employees are also raised. Today’s workplace settings are in constant need of recurrent learning processes interwoven with daily tasks on digital spaces. However, these digital spaces are not devoid of any issues and hence suggest the need for employees to be conscious of the emerging issues. The results from the case study are analysed by using participatory design methods in order to contribute to the understanding of the use of technology as both a single and collective experience. This research identified the specific benefits of online collaboration tools, and explored how their usage has been appropriated by employee volunteers for their practice of volunteering and how they influenced the process of their meaning-making. By doing so, it raised an awareness of the digital tools that provide collections of traits through which individuals can get involved in non-formal learning practices by having digital interactions with others.

This thesis presents an investigation into the experience of ESL Higher Education young writers when composing three online genres: academic text, diary texts, and blog texts. Central to this investigation is the authenticity of audience and directing texts to ‘real’ readers. Hence, technological tools are utilised in order to approximate such experience of writing for real readers. A qualitative case study was employed over three months of an academic semester at an Omani Higher Education College. Two cases participated in the study of overall 17 students across both cases: 5 males and 12 females and 10 students in case 1 and 7 students in case 2. To attain an in-depth understanding of the cases; different tools of data collection were deployed, including: interviews, classroom observation, reflective diary for recording student perceptions and experiences, and three forms of written texts were collected from the participating students: academic essay, diary, and blog. Thus the reflective diary was both a genre of writing and a data collection method. The study findings highlight that having only a teacher as an ‘audience’ restricted students’ attempts to focus on content, and most of this focus was given to shaping texts in accordance with student perceptions of teacher approved organisation and representation of text. Whereas blogging provided an opportunity to think of a wider range of readers and therefore a greater tendency to author personally selected texts. Also, diary was mostly associated with teacher-audience; though some writers enjoyed writing diary for personal use, the fact that these diary texts vary in accordance with these different understandings of audience offers further credence to claims about the role of real and assumed readers in shaping texts. The significance of the current study is that it offers practical and pedagogical thinking for teaching writing in ESL exploiting the affordances of technology in teaching process writing. It suggests that varying both audience and genres in relation to classroom writing tasks can have benefits for student writers in terms of their understanding of audience, their shaping of text for an audience and increased investment in the content of what they write. It offers insights into problems and issues felt by young writers that are usually unknown to the teachers. Based on those insights, differing issues such as collaboration, process writing and grading are re-evaluated.

This research revolves around the rapidly evolving computer-based conferencing technology and the growing need for applications tailored for collaborative environments. It focuses on tools for collaborative processes using an existing software application — CyberQuest as a case study. CyberQuest is a problem solving and innovation support system its main intent being - to help people come up with ideas and with ways to implement them. The objective behind this research is to illuminate the need for desktop based tools for online conferencing, which do more than just audio-video linking and is more than just a simple Internet based "meeting" software. It aims at analyzing the existing CyberQuest software and outline the methodology to be followed to convert it to a Web-based tool for problem solving and innovation support. Chapter 1 describes the existing features of CQ and the reasons as to why this application is suited for adapting to a network environment such as the Internet or an in-company intranet. It elucidates the steps involved in converting CQ to a Web based application and briefly describes the process of how files are processed on the Web. Chapter 3 gives a brief introduction to the Internet and the Web and distinguishes between the two. It also explains what intranets are and the main constituents of a web system. Chapter 4 and 5 explain the conversion issues in detail and list the various scripting languages available and the process of translating the application from Visual Basic into a scripted language. Chapter 6 surveys the results of using an application sharing software to share CQ over 2 or more computers. Lastly, Chapter 7 lists the findings and the future direction of all that is discussed in this study. When fully developed, WebCQ (Web-enabled CyberQuest) would most certainly prove to be a valuable tool for enabling technology that will support collaborators in different disciplines by connecting them to a vast database of information to help them find solutions and improve performance in almost any field. The study also includes a set of re-designed user interfaces for the WebCQ. / Master of Science

Participation in The Digital Public: New Media Art as Online Community examines community online art projects— works of art produced and orchestrated by artists who employ the interconnected and participatory nature of the Internet. Garland contends, in part through a reevaluation of a statement made by artist Nam June Paik concerning a radio performance by John Cage, that community online art projects exist as the newest example of new media art because of a utilization and implementation of established and functioning technology. Through the application of Internet technology, contemporary artists, along with their collaborators and spectators, have the potential to create, build, engage, and exhibit new works of art and form new concepts for the production and practice of art making. This dissertation maintains that Community online art projects serve as the most current example of new media art because they examine the shared uses of the Internet. Participation in The Digital Public: New Media Art as Online Community includes examples and critiques of new online artworks as well as historical analysis of the theories of new media, participation, interconnectivity, and remediation in art through the 20th century.

The larger research project seeks to examine the role of technology and factors that influence its overall use and efficacy in supporting a community of teachers engaged in professional development. This thesis examines factors that appear to influence teacher participation in the online community of practice engaging in an overarching research project conducted by Dr. Balcaen and a team from UBC O Faculty of Education and funded by the Southern Alberta Professional Development Consortium (SAPDC). The two groups are acting in partnership for supporting and sustaining communities of practice in social studies in southern Alberta. SAPDC is allowing teachers release time to engage in the project while TC² is providing professional development for the participant teachers to become proficient at embedding TC² critical thinking tools into their classroom practices. Various technologies are used during this study as part of the design of providing professional development for the participants including supporting an online community presence. The guiding question for this thesis is: In a blended approach of face-to-face and online supported professional development for embedding critical thinking into the new social studies curriculum, what significant factors appear to influence teacher participation in the online community of practice during the first year of the project? Overall results during the first year of this project show that various technologies used during the project are valuable and effective in nurturing this community of practice by enabling and promoting collaboration, communication, and the completion and delivery of products to be used in teaching the new curriculum. I also examine negative factors that appear to prevent some teachers’ technology use and online participation and collaboration during this project. Findings show that there are several significant factors that influence participation in the online community and while some participants are reluctant to engage or enter the online environment, others have emerged as leaders and play a significant role in building and sustaining the community of practice. These results provide critical information about implementing and integrating an online component and using technology to sustain communities of practice engaged in this form of teacher professional development.

The larger research project seeks to examine the role of technology and factors that influence its overall use and efficacy in supporting a community of teachers engaged in professional development. This thesis examines factors that appear to influence teacher participation in the online community of practice engaging in an overarching research project conducted by Dr. Balcaen and a team from UBC O Faculty of Education and funded by the Southern Alberta Professional Development Consortium (SAPDC). The two groups are acting in partnership for supporting and sustaining communities of practice in social studies in southern Alberta. SAPDC is allowing teachers release time to engage in the project while TC² is providing professional development for the participant teachers to become proficient at embedding TC² critical thinking tools into their classroom practices. Various technologies are used during this study as part of the design of providing professional development for the participants including supporting an online community presence. The guiding question for this thesis is: In a blended approach of face-to-face and online supported professional development for embedding critical thinking into the new social studies curriculum, what significant factors appear to influence teacher participation in the online community of practice during the first year of the project? Overall results during the first year of this project show that various technologies used during the project are valuable and effective in nurturing this community of practice by enabling and promoting collaboration, communication, and the completion and delivery of products to be used in teaching the new curriculum. I also examine negative factors that appear to prevent some teachers’ technology use and online participation and collaboration during this project. Findings show that there are several significant factors that influence participation in the online community and while some participants are reluctant to engage or enter the online environment, others have emerged as leaders and play a significant role in building and sustaining the community of practice. These results provide critical information about implementing and integrating an online component and using technology to sustain communities of practice engaged in this form of teacher professional development.

Building and maintaining trust is a necessary condition for group cohesion. In order to successful collaborative group process in online learning environment, development of trust must be understood in online teams. Difference communication behaviors in the online teams with different trust levels were investigated in this research. Participants were 61 students in an undergraduate level who enrolled in the online course. In this research, online teams&amp / #8217 / collaborative communication behaviors were analyzed using both qualitative and quantitative methods to understand the factors that facilitate and deepen trust. Data were obtained from questionnaires and online class discussion archives. One of the findings of the study was that trust is built and maintained in online teams. Another finding was that online trust can be fragile and certain communication behaviors should be presented by members to deepen and maintain the trust level. The results of the study showed that there must be social interaction, enthusiasm, task oriented interaction, equal and predictable communication, and feedback among the member of online teams to built and maintain trust.

The larger research project seeks to examine the role of technology and factors that influence its overall use and efficacy in supporting a community of teachers engaged in professional development. This thesis examines factors that appear to influence teacher participation in the online community of practice engaging in an overarching research project conducted by Dr. Balcaen and a team from UBC O Faculty of Education and funded by the Southern Alberta Professional Development Consortium (SAPDC). The two groups are acting in partnership for supporting and sustaining communities of practice in social studies in southern Alberta. SAPDC is allowing teachers release time to engage in the project while TC² is providing professional development for the participant teachers to become proficient at embedding TC² critical thinking tools into their classroom practices. Various technologies are used during this study as part of the design of providing professional development for the participants including supporting an online community presence. The guiding question for this thesis is: In a blended approach of face-to-face and online supported professional development for embedding critical thinking into the new social studies curriculum, what significant factors appear to influence teacher participation in the online community of practice during the first year of the project? Overall results during the first year of this project show that various technologies used during the project are valuable and effective in nurturing this community of practice by enabling and promoting collaboration, communication, and the completion and delivery of products to be used in teaching the new curriculum. I also examine negative factors that appear to prevent some teachers’ technology use and online participation and collaboration during this project. Findings show that there are several significant factors that influence participation in the online community and while some participants are reluctant to engage or enter the online environment, others have emerged as leaders and play a significant role in building and sustaining the community of practice. These results provide critical information about implementing and integrating an online component and using technology to sustain communities of practice engaged in this form of teacher professional development. / Education, Faculty of (Okanagan) / Graduate

Online collaborative translation has received increased attention from Translation Studies, mostly with a focus on explaining the various models it exhibits and the factors that shape these models. This study takes a new perspective on this phenomenon by focusing on its outcome through the lens of terminology. A terminometric analysis is carried out on the terminology used in the discussions of Francophone users on online forums of the Ubuntu-Québec open-source software community. The implantation of terms used in the forums and those stored in a selection of major term banks is examined with the objective of identifying potential correlations between term implantation and term formation patterns. The examination indicates that most terms formed through the use and modification of existing linguistic resources have higher implantation rates than terms formed through the creation of new lexical items. A new avenue of terminometric research is introduced by shifting the focus from the institution to the community, aligning with the global shift in content production and distribution. The study provides insight into online collaboration in the context of localization and points out correlations between term formation patterns and term implantation. These observations can mark a starting point for terminological decision-making that is informed by user behaviour and may thus improve the reception of localized content by adapting to users' terminological expectations.

Given the ongoing demographic transformations of U.S classrooms, knowledge of the strategies teachers use to address the vocabulary needs of English language learners (ELLs) is central for improving student outcomes. The problem in a Georgia school system was that ELLs were not building grade-level appropriate vocabulary at a pace comparable to that of their peers. The purpose of this qualitative study was to identify strategies that increase the rate of vocabulary acquisition for ELLs. In this study, 10 third grade teachers were asked about their understanding of the second language vocabulary acquisition process, which vocabulary strategies they were using to address the specific needs of these students, and the outcomes of these strategies on student learning. Three qualitative instruments were used for methodological triangulation: survey, interview, and observation. Data were analyzed using thematic coding to organize the participants' answers by naturally occurring themes. A central finding was that most teachers reported that they supplemented the existing curriculum with materials from various sources, including websites, previous curriculum, and collaboration with other teachers. The culminating project may bring positive social change via the creation of a peer professional development blog, which will provide one common place teachers in the district can turn to share successful strategies and get ideas for supplementing instruction. This project could be made public to include teachers from around the country to reach a larger group of people.