Spelling suggestions: "subject:"d'operations excellence"" "subject:"d'operations xcellence""
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A critical review of Operations Excellence programs : a petrochemical company as case study / Neeven GovindsamyGovindsamy, Neeven January 2014 (has links)
Operations improvement methodologies have been adopted by manufacturing companies since the early 20th century. Japanese manufacturers were able to offer products of high quality and efficient production costs through systems such as Lean. Manufacturers in the West soon adopted systems of their own thereafter. Operations Excellence is a generic term used to describe such systems, and can be described as a management system delivering competitiveness through the continuous improvement of operational performance.
This study provides a critical review of the implementation of an Operations Excellence program by examining the system adopted by a petrochemical company in South Africa. The review allowed the implementation shortcomings to be identified so that resolutions could be suggested, thus facilitating successful utilisation of the system.
An evaluation of Operations Excellence programs utilised globally and at the case study organisation was carried out as part of a literature study. This research included the critical success factors and lessons learnt from the systems employed by others.
Experimental field work was carried out to allow the critical evaluation of the implementation in the case study. The experimental method utilised a combination of qualitative and quantitative methods for data collection. The primary research instrument was a questionnaire designed to examine the degree in which critical success factors and Operations Excellence requirements were present in the organisation.
The implementation shortcomings were successfully identified through the experimental work undertaken. These shortcomings, together with the review of the available literature on Operations Excellence, allowed for the proposition of recommendations with the objective of successful utilisation of Operations Excellence programs for large enterprises. / MIng (Development and Management Engineering), North-West University, Potchefstroom Campus, 2014
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A critical review of Operations Excellence programs : a petrochemical company as case study / Neeven GovindsamyGovindsamy, Neeven January 2014 (has links)
Operations improvement methodologies have been adopted by manufacturing companies since the early 20th century. Japanese manufacturers were able to offer products of high quality and efficient production costs through systems such as Lean. Manufacturers in the West soon adopted systems of their own thereafter. Operations Excellence is a generic term used to describe such systems, and can be described as a management system delivering competitiveness through the continuous improvement of operational performance.
This study provides a critical review of the implementation of an Operations Excellence program by examining the system adopted by a petrochemical company in South Africa. The review allowed the implementation shortcomings to be identified so that resolutions could be suggested, thus facilitating successful utilisation of the system.
An evaluation of Operations Excellence programs utilised globally and at the case study organisation was carried out as part of a literature study. This research included the critical success factors and lessons learnt from the systems employed by others.
Experimental field work was carried out to allow the critical evaluation of the implementation in the case study. The experimental method utilised a combination of qualitative and quantitative methods for data collection. The primary research instrument was a questionnaire designed to examine the degree in which critical success factors and Operations Excellence requirements were present in the organisation.
The implementation shortcomings were successfully identified through the experimental work undertaken. These shortcomings, together with the review of the available literature on Operations Excellence, allowed for the proposition of recommendations with the objective of successful utilisation of Operations Excellence programs for large enterprises. / MIng (Development and Management Engineering), North-West University, Potchefstroom Campus, 2014
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An exploratory study of the information needs and behavior of graduate students of management sciences at the Centre for Operations Excellence, Faculty of Commerce, University of British ColumbiaSheth, Jessica M. 05 1900 (has links)
The purpose of the study was to provide insights into the information seeking
behaviors and needs of graduate students of Management Sciences at the Centre for
Operations Excellence, University of British Columbia. The study describes major aspects of
the information seeking patterns taking into account the whole phenomena: from the nature
of the original situation where and when the need was recognized, to the characteristics of the
information seeker, to the providers which were consulted and degrees of success. Using the
case-study method and the sense-making approach, data were gathered through logs,
interviews, and a questionnaire. Verbal protocols helped to delve and probe into the
qualitative aspects of the search behavior resulting in a model for the search process.
Findings revealed that the students went through six stages during their research: [1] Task
defining, [2] Focus forming, [3] Monitoring and reviewing, [4] Selecting and sieving, [5]
Interpreting, and [6] Presenting. Typically, information seeking occurred in context of task
achievement which was affected by various factors such as time, cost, prior knowledge,
feedback, motivation and experience and perception of students. A user survey demonstrated
that [1] informal channels were used more avidly in information seeking than formal
channels, [2] information service providers were not consulted on a regular basis, [3] UBC
libraries were very rarely used, [4] factors such as time, location, motivation, cost,
perception, feedback played an integral role in information seeking and task completion, [5]
satisfaction with services of service provider were based on the relevance, currency,
timeliness and accuracy of information provided, and [6] usage of information was weighed
against the benefit to analysts. Recommendations for action and further study and a service
model were the outcomes of the findings.
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An exploratory study of the information needs and behavior of graduate students of management sciences at the Centre for Operations Excellence, Faculty of Commerce, University of British ColumbiaSheth, Jessica M. 05 1900 (has links)
The purpose of the study was to provide insights into the information seeking
behaviors and needs of graduate students of Management Sciences at the Centre for
Operations Excellence, University of British Columbia. The study describes major aspects of
the information seeking patterns taking into account the whole phenomena: from the nature
of the original situation where and when the need was recognized, to the characteristics of the
information seeker, to the providers which were consulted and degrees of success. Using the
case-study method and the sense-making approach, data were gathered through logs,
interviews, and a questionnaire. Verbal protocols helped to delve and probe into the
qualitative aspects of the search behavior resulting in a model for the search process.
Findings revealed that the students went through six stages during their research: [1] Task
defining, [2] Focus forming, [3] Monitoring and reviewing, [4] Selecting and sieving, [5]
Interpreting, and [6] Presenting. Typically, information seeking occurred in context of task
achievement which was affected by various factors such as time, cost, prior knowledge,
feedback, motivation and experience and perception of students. A user survey demonstrated
that [1] informal channels were used more avidly in information seeking than formal
channels, [2] information service providers were not consulted on a regular basis, [3] UBC
libraries were very rarely used, [4] factors such as time, location, motivation, cost,
perception, feedback played an integral role in information seeking and task completion, [5]
satisfaction with services of service provider were based on the relevance, currency,
timeliness and accuracy of information provided, and [6] usage of information was weighed
against the benefit to analysts. Recommendations for action and further study and a service
model were the outcomes of the findings. / Arts, Faculty of / Library, Archival and Information Studies (SLAIS), School of / Graduate
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