Since the financial- and real estate crisis in 1990-1993, the Swedish real estate market has changed a lot. Companies that earlier considered themselves as technical-oriented has shifted towards being service-oriented with increased customer focus, which in turn has amplified the competitiveness within the industry. The organizational development in the Swedish real estate business has historically been neglected compared to other industries, but has changed as an effect of the increased competitiveness. There are organizational variations between companies operating on the Swedish real estate market where each company’s perception of optimal organizational structure affects the organizational operations and ultimately the profitability of the firm. This master thesis investigates how organizational differences, in terms of real estate management, between Swedish real estate companies impact the competitiveness of the firm. / Den svenska fastighetsmarknaden har förändrats mycket sedan finans- och fastighetskrisen som ägde rum mellan 1990-1993. Företag som tidigare ansett sig vara teknik-inriktade tvingades ändra sitt fokus till att vara mer service – inriktade, vilket ökade den interna konkurrensen på fastighetsmarknaden. Den organisatoriska utvecklingen har historiskt sett varit eftersatt jämfört med andra branscher men har också förändrats till följd av den ökade konkurrensen. Det finns organisatoriska skillnader mellan fastighetsbolag på den svenska marknaden som speglar varje bolags uppfattning av vad som är ”den ultimata organisationen” som i förlängningen påverkar organisationens struktur och lönsamhet. Denna masteruppsats utreder hur organisatoriska skillnader, vad gäller organisering av fastighetsförvaltning hos svenska fastighetsbolag i sin tur påverkar deras konkurrenskraft.

The research conducted in ’Communication measurements’ aims to answer how communication practitioners experience the practice of communication measurements, and if experience differ between private and public sector. The study has also been intressted in how organizational governance reproduces through the way the organization does measure communication. The theoretical framwork gathered for this study consists of sociology of knowledge, field theory and boundary objects and constitutes a unique composition for this study. Using a qualitative interview study I have analysed the answers from eight communication practitioners from both private and public sector (4 from each sector) to help answering the questions for the study. The results of the study showed that communication practitioners have a willingness to measure communication but feel that they lack both resources and room for maneuver. The results also showed that the experience from communication practitioners confirms previous research in the aspect of lack of knowledge both at communications practitioners and organization management. Despite the different sectors, the difference in experiences was not as large as one might expect. One conclusion is that measurement is an area in need of development.

The Bachelor thesis ”Freedom under responsibility” is based on the work of the foundation Fryshuset in Stockholm, Hammarby Sjöstad (HS) on the 8th floor. The foundation runs its operations in Sweden as well as internationally with the main focus being personal- growth and development of the youth. High trust levels in combination with holding great responsibilities enable the people of the foundation agility in their planning and execution in order to meet their objectives in a highly dynamic environment. This way of working is called freedom under responsibility and is greatly appreciated by the employees, however, lack of direction, accountability, and communication has been raised as an issue. The purpose of the study is to identify and clarify the problems that exist in the Fryshuset´s HS in the 8th floor 'Freedom under responsibility', in order to be able to improve and develop the working method.This thesis aims to analyze and evaluate the operation management strategies, leadership, and communication regarding direction, objective setting, planning, execution, and evaluation. The last part of the thesis contains recommendations for improvements of the operations of the foundation. The thesis result is based on data collected from Fryshuset's HS on the 8th floor documentation, interviews and survey. The result shows that one of the major problems in ‘Freedom under responsibility’ is the daily operations from the operation management. The recommendations for improvements is:• Improve the work to form the annual objective setting • Improve followup meetings / Examensarbetet ’Frihet under ansvar’ är inriktad på stiftelsen Fryshuset i Stockholm, Hammarby Sjöstad (HS) på våning 8. Fryshuset är en stiftelse som bedriver verksamhet i Sverige men även internationellt. Fokus ligger på unga och deras chans att utvecklas och växa. Medarbetarna på Fryshuset HS våning 8 har mycket ansvar med stor handlingsfrihet, de arbetar mycket självständigt och styr sig själva i arbetet. Medarbetarna uppskattar detta arbetssätt, som en del kallar ‘Frihet under ansvar’ men önskar en ökad styrning och bättre kommunikation från chef- och ledarskapet. Syftet med studien är att identifiera och klargöra vilka problem som finns i Fryshuset HS våning 8 arbetssätt ‘Frihet under ansvar’, för att sedan kunna förbättra och utveckla arbetssättet. Det som har undersökts i arbetssättet ‘Frihet under ansvar’ är Fryshusets HS våning 8 organisationsstyrning, specifikt ledarskapets styrning och kommunikation gällande målformulering, planering, genomförande, uppföljning och utvärdering. Resultatet baseras på data som har samlats in från Fryshusets HS våning 8 befintliga dokumentation, genomförda intervjuer och utskickad enkät. Resultatet tillsammans med analys visar att det råder problem i Fryshuset HS våning 8 dagliga styrning som i sin tur skapar problem i arbetssättet ’Frihet under ansvar’. Rekommendationen är att Fryshuset HS våning 8 möter problemet genom att förbättra upprättandet av den årliga verksamhetsplanen samt förbättra avstämningsmöten som hålls med medarbetarna.