The decades following the Civil War saw a tremendous growth in the number of colleges and universities, both public and private, due in large part to funds provided by federal legislation under the Morrill Act of 1862 and a surge in philanthropy on the part of wealthy industrialists. In the early colleges and universities, administrations were typically run by the president alone. With increased enrollment and the demand for expanded services, one man could no longer handle all the administrative functions, and thus was born the administrative professional in higher education. Due to the increased demand for record-keeping, one of the earliest of these positions was the registrar. The object of this dissertation is to study the early evolution of administrators in higher education, with emphasis on the role of registrar, and then focus on how that position evolved at the University of Kentucky. Did the role progress at the University of Kentucky in the same manner as other colleges and universities? Did it develop into an actual profession? The primary focus of the study in relation to the University of Kentucky is on the historical period beginning with the time leading up to the first official registrar (1910) through the end of his tenure as registrar (1937). Data for the study came from books about organization theory and higher education administration, institutional histories, and biographies; proceedings of the American Association of Collegiate Registrars; materials from the University Archives’ Special Collections, such as catalogues, annual reports, Board of Trustee minutes, Report of the Investigating Committee of 1917, and personal recollections of Ezra Gillis, the first officially recognized registrar. The dissertation consists of an overview of organization theory in relation to higher education, a historical perspective of early administrators, the rise of the registrar and the attempts toward professionalization of the role, and the origin and evolution of the earliest registrars at the University of Kentucky.

Those who are very wealthy may also be extremely free. Independently wealthy philanthropists epitomize this type of freedom. They seem to be able to act in whichever way they please, as long as they respect the limits of the law. Their freedom also implies that they do not experience as much accountability as other funders. Considering philanthropists’ ambitions as policymakers, and given their imposition of performance demands on their grantees, their accountability is relevant to investigate. However, there are no comprehensive comparative studies of philanthropists’ accountability, and there is mainly anecdotal evidence of a lack of accountability being derived from their independent wealth. This dissertation is a study of philanthropists’ accountability. I compare their experienced and exhibited accountability to that of other funders within societies, and I also compare philanthropists’ accountability across societies. I investigate whether philanthropists’ independent wealth influences to whom they are accountable, for what they are accountable, and how they are accountable. To learn about these topics, I examine their accountability relationships, their accountability mechanisms, and how they justify their potentially controversial funding of human embryonic stem cell research. Across these dimensions, I study their legal, financial, hierarchical, peer, professional, political, and fiduciary/social accountability. Empirically, I make a cross-sectional comparison of philanthropists to other funders of human embryonic stem cell research within and across three welfare regimes - liberal California, social democratic Sweden, and statist South Korea. I compare the accountability of independently wealthy philanthropists to that of public agencies, corporations, and fundraising dependent nonprofits. The empirical materials include 101 structured interviews with open-ended questions covering 51 funding organizations, as well as questionnaires explored in ANOVA and social network analysis. The study indicates that philanthropists experience and exhibit less accountability than other funders in some ways, in some contexts. By developing and using a framework to analyze their accountability, I show that philanthropists’ accountability is patterned within the societies in which they fund, and it differs greatly across societies. In California, philanthropists enact themselves as free actors, whereas in Sweden they enact a moral identity as funders of science. In South Korea, there is no clear boundary between philanthropic and corporate accountability. My results point to the contextual limits of philanthropists’ accountability. By enacting their moral identity in a way that conforms to local norms, philanthropists simultaneously retain and enable their continued freedom. In terms of their accountability, philanthropists are free to conform, and they become free by conforming.

The purpose of this master thesis is to study the correlation and meaning of current ideas and practice at the public library of Gothenburg. This was done by comparing the visions and ideas expressed by the library through the library plan, with how the daily practice looks. For the theoretical framework organizational theory is used and research data was collected both from public documents and through observations. The public library of Gothenburg were chosen for the study because of it's newly renovated facilities. The idea is that these facilities make a suitable study object of the current ideas and priorities of the public Swedish library in general.The results show that the public library practice in Sweden still rests on the original public library ideas such as offering information for free and treating every user as equal. It also shows the importance of legitimizing new activities by relating them to more familiar ingredients. When developing the organization it's critical for the library to remain recognizable as a public library to avoid damaging the brand name. The new facilities of the public library of Gothenburg do well to correspond to the ideas and visions expressed in the library plan. Generous opening hours and accessible facilities seem to help in attracting many visitors. Some questions are raised regardning the lack of dedicated reading rooms, when it is stated by the library that the meeting between the user and the information still should be regarded as the central aspect of the library practice. Room for improvment is also seen regarding the ambition of offering more ways of communication and participation. On the whole the realization of the library plan is deemed to be well on it's way, which is seen as a positive example of the much debated usefulness of the library plans. However, it is also noted in the study how some of the wide ambitions sometimes risks conflicting with each other.

<p> Leadership theories provide guidance, methods, and models for effective leaders. Many leadership theories, such as transactional, transformational, and servant leadership, identify a set of leadership traits or behaviors an effective leader possesses. Robert Greenleaf's (1970) servant leadership theory and characteristics have endured for decades. Greenleaf's servant leadership theory has resurfaced and grown in popularity as evidence by his work being widely cited in new publications, leadership journals, and articles on servant leadership (e.g., Ken Blanchard, Stephen Covey, and Peter Senge). </p><p> A number of authors have studied Eunice Kennedy Shriver and written about her leadership style, but no one to date has conducted an analysis to determine if her characteristics match those of a servant leader. This dissertation was a historical case study to recognize the leadership of Shriver and analyze the supposition that she was a servant leader. Shriver had the vision that became the Special Olympics movement that transformed the lives of people with intellectual disabilities and their families and communities worldwide. The fact that under the leadership of Shriver the Special Olympics achieved global success makes a study of her leadership style significant to the field of organizational leadership. </p><p> This qualitative case study sought to determine if leadership behaviors of the research subject, Eunice Kennedy Shriver, exemplified the 10 characteristics (behaviors) of servant leadership as defined by Robert Greenleaf (1970) and Larry Spears (1995, 1998b). </p><p> Servant leadership is the antithesis of leadership in much of corporate America. For decades, American managers of large corporations and the military have applied an autocratic (command and control) style of leadership. Servant leaders are selfless and seek to invest in the people they lead by genuinely caring about them and their success. They understand that success is realized through the efforts of their followers over selfinterest (Greenleaf, 1977). </p><p> Leadership can be a company's competitive advantage, and servant leadership can be the key element. Laub (1999) and Parolini (2004) found that organizations that fostered a servant leadership culture capitalized on the skills of both their employees and their leaders, which led to greater employee engagement and profitability (Block, 1993; Wheatley, 2005).</p>

<p> Community college student support services are an important aspect of success among community college students. Theoretical and empirical models of organizational politics and withdrawal guided the expectation that community college employees who perceive their organizations as political may withdrawal from their organization, diminishing the services delivered to students at the institution. A multisite cross-sectional survey design was utilized to gather quantitative data via Survey Monkey from national professional organizations. Two-hundred seventeen usable surveys from community college administrators (executive, mid-level managers, and administrators) were gathered. Data were analyzed via correlation and regression models to examine if political skill reduced or moderated the relationship between perception of organizational politics and work withdrawal behaviors. Employee political skill was a partial antidote, reducing the effect of organizational politics on withdrawal behaviors, but there was not a significant interaction moderating effect. Recommendations include political skill training for community college administrators as part of their professional development program, as well as including graduate education components and new employee orientation programs. Such training could lead to positive social change in community college settings by increasing levels of service and job satisfaction and reducing attrition among community college administrators, leading to higher levels of community college student satisfaction and graduation rates.</p>

This research presents a structural model of the effect of the organization of military units upon their capability. This research is oriented towards a more complete understanding of military capability and policy decisions about the structure and development of military forces. We identify the types of national and military policy decisions that claims of military capability inform, and find that there are five distinct types of capability claims relevant to military policy. We show how these types of capability claims are logically related to each other, but have different premises, predicates, and standards of proof. We find that one of these types of claims, General Organization Capability Claims, ties together the various military policy decisions. The remainder of this research shows how these capability claims can be formally structured based on military doctrine and structurally evaluated using a network-science based model. The interaction between the structural elements of a military organization (personnel, materiel, and information) and the things it is supposed to do (military tasks) can be represented and analyzed with network science methods, and represents a type of general organization capability claim. We present a method for representing policy decisions about unit structure and tactical doctrine. We then develop two versions of a structural model of capability–one that links the individual elements of an organization to the tasks it performs; another that considers the capacity of a set of organizations to meet a set of requirements. We show that network statistics of organizations represented off of authoritative, rather than observational, data are still consistent with network science findings but require interpretation. We also show how alternate methods of aggregating organizations can expand the utility of the capability measurement. This research presents five new contributions to the fields of military policy analysis and network science–(1) a taxonomy of military capability claims, (2) a meta-network model of doctrinal organization and task data, (3) a structural model of organization capability, (4) a structural model of organization capacity, and (5) a network-based method integer programming method.

<p> Poor and inadequate customer service is prevalent in the public sector of emerging economies. Also, limited leadership roles are ascribed to frontline employees in the sector. Improving customer service and empowering frontline employees could increase organizational effectiveness. The goal of this qualitative phenomenological study was to explore the problem of inadequate customer-service delivery skills and limited leadership roles for court personnel in the Lagos State Judiciary, Nigeria. The research was guided by two research questions: In what ways could the servicing experience of customers by court personnel/leaders in the Lagos State Judiciary be improved upon? and What are the lived experiences of leaders and customers in the Lagos State Judiciary System? The study participants&rsquo; were 25 court users of the Lagos State Judiciary. The data were subjected to analysis using the 4 step modified Van Kamm method by Moustakas to identify themes through exhaustive data coding and data distillation The 14 interview questions resulted in the emergence of 34 primary themes. Five overall themes emerged from thematic clusters and they were capacity building, attitude of court officials, policy changes, interaction with stakeholders and leadership training. The findings showed strong similarities between the participants&rsquo; lived experiences and experiences presented in relevant literature. The implication was that the management (leaders) of the Judiciary might benefit from this study by adopting the Folami Model for Improving Customer Servicing in the Lagos State Judiciary (FMICS &ndash; LSJ) to achieve customer service improvements. Researchers may wish in the future to explore the twin concepts of customer service and leadership styles in other contexts further to add further insight to existing literature.</p>

<p> Without exception, healthcare systems in the Sub-Saharan Africa, including Ghana, face many challenges. Difficulties in Ghana&rsquo;s healthcare system stem from many factors, but the most notable one is professional migration, which has crippled the former British colony since 1980. Statistical data demonstrate the yearly migration of healthcare workers from Ghana and its impact on healthcare services (the doctor/nurse population ratio). This study used a quantitative multiple regression research method to examine and empirically analyze the relationship between healthcare workers, technological innovations, and changes in healthcare services in Ghana from 1990 to 2010. The main result was that technological innovations had a significant impact on healthcare services in Ghana during the observed period. Also, regional disparities in the number of medical doctors and nurses were largely explained by the degree of urbanization and economic development. Therefore, the pooled regression analysis from the panel data consistently showed that technological innovations significantly impacted the healthcare system in Ghana during the observed period. However, the numerical impact of the technological innovation coefficients was relatively lower in Ghana during the observed period.</p>

<p> This study posits a new research model for Armenian American leadership. The study aims to fill the void in Armenian American leadership literature, while adding to the leadership studies of other ethnic and racial groups in the United States of America. Furthermore, this study aims at discovering the unique characteristics of Armenian American Leadership in relation to cultural acculturation and more specifically how Anglo-cultural influences in leadership may or may not enable a better understanding of diversity within the Armenian American community, along with the role of trend development. </p><p> This study examines similarities and differences of leadership styles by analyzing the data both from elected officials and none elected leaders of major Armenian organization in Glendale (who are not elected by registered voters of City of Glendale, but by members of their organization). Furthermore, the study examines the relationship between leadership style, and acculturation in Glendale among Armenian American elected leaders, and non-elected leaders. Specifically, the study aims to determine specific and unique leadership behaviors among respondents reflecting perceived leadership styles, and their commitment to a cause. Additionally, this study seeks leader identification of individual acculturation level as means of examining associations between acculturation, and leadership styles. </p><p> Correlational analyses were performed to compare the study's findings based on samples drawn from the Multifactor Leadership Questionnaire (MLQ) and Acculturation Rating Scale for Armenian Americans (ARSAA) developed by using the Acculturation Rating Scale for Mexican Americans (ARSMA-II), whereas, past similar scales have never used literature and data to justify the revision and adaptation of the scale from "Mexican" to "Armenian" but this study does. </p><p> The study aims to increase understanding of Glendale's Armenian American residents, and community leaders in terms of leadership perception, style, and relationship to the future and growth of the community. Additional exploration of the relationship between acculturation, and self-perceived leadership style, of Glendale's Armenian American elected leaders will add to the body of leadership literature pertaining to acculturation, as well as to Armenian American ethnic culture, self-identity, and overall influence within the culture. Lastly, the study will enable deeper understanding of history, dynamics, and characteristics of Armenian Americans in Glendale by penetrating the history of the community and leaders, all with an eye on present dynamics. It is anticipated that this study will lead to future studies of ethnic-specific leadership styles, especially those of the under-researched Armenian American community.</p>

<p> This qualitative study examined the process of adopting online education at three private colleges. All three institutions participating in the study were private Catholic colleges that offered their first online courses in the late 1990s. The research question posed for this study was: Within the participating institutions, how did online education get started and what was the process for its development? </p><p> Findings from this research indicated that, for an institution to successfully implement online education, four elements emerged: (a) some form of infrastructure needed to be in place that could support online education, (b) a latent force, referred to as an engine, was necessary to provide ongoing support, (c) an innovator, who had a strong interest in online education, was imperative, and (d) a bridge builder, who provided credibility, communication, and coordination between stakeholders, was critical to the sustainability of the online initiative. The institution successfully implementing online education also needed significant amounts of personnel, funding, and technology. </p>