<p>Abstract</p><p>Purpose/Aim: The purpose of this paper was to identify the communication process at the company Cherry casino and see what opinions the employees had about it. Moreover, an evaluation of the used strategies was done and an analysis about what perhaps could be done to improve the attitude, communication and in the end the result for the company.</p><p>Material/Method: The empirical material was gathered through qualitative interviews and theory application.</p><p>Main results: The transmission of information regarding the regular work related information works just fine and the channels used are well chosen. But more large-scale information that deals with the company’s plans, strategies and targets is not handled in the right way. Neither is the respond. Many express a lack of dialogue. Therefore my main conclusions is to develop a more friendly touch within the company, create a dialogue and let people at the bottom of the hierarchy know what is happening. The best way to do this is through the Intranet and the increase of positive feedback.</p><p>Keywords: Organizational communication, internal communication, casino, communication audit</p>

This project focuses on organization members that use communication as their principle tool for carrying out job duties and responsibilities. More specifically, this study examines the factors that impact the communication of inside and outside sales representatives. The goal of this research is to investigate willingness to communicate, communication apprehension, and self-esteem in daily life and in organizational settings. A total of 87 participants completed questionnaires congruent with these three topics. Previous literature concerning willingness to communicate, communication apprehension, and self esteem were examined to explore relevant information concerning each topic. Results suggest that differences in men and women and willingness to communicate in daily life or communication apprehension are not highly significant. Yet, there is a slight significance in differences when comparing sex and willingness to communicate in the workplace. A longitudinal study of self-esteem and goal success proved self-esteem was not a significant variable when discussing goal attainment within an organization. Future research should explore other variables that could affect willingness to communicate, communication apprehension, and self-esteem to better understand communication within the workplace.

In this dissertation, I explicate how scholars implicate themselves in the subfield of organizational communication studies by engaging in antinomic language-games which make the conduct of research (and textwork in particular) possible. My analysis suggests that the studied scholars enact these games to understand a more or less common object of knowledge, but also to constitute a more or less identifiable position in this given social space. Reflection on the ontological complicity between these position and subfield occurs uncommonly, however. I illustrate, in turn, that this lack of reflexivity hinders discussion about the way academic research practices induce breaks with the social realities which these scholars are trying to understand. In light of this argument, and based predominantly on a translation and extension of Pierre Bourdieu’s ideas, this dissertation thus illustrates how the language-games of scholars in organizational communication studies sustain a limited practice of reflexivity and considers its effects on their production of knowledge.

Abstract Purpose/Aim: The aim of this essay is to map out how the communication is organized at the Bällstabergs School in Vallentuna. The purpose with the essay is to illuminate the pros and cons with their system so that a communicationstrategy could be worked out from the basis of the results. The aim is devided into three different questions at issue: What does the organizational structure look like and how does it concide with the communication? What does the present communicative work look like? Which communicative needs can be identified? Method: The methodology contains two parts. The first part is an analysis of the present organization. The analysis could be used to map out the communication in an organization convex and see how it coincide with the organizational structure. The material comes from the webpage of the Bällstaberg school, different documents, the schools communication plan and from conversations. To complete the analysis there are interviewes that show the present communicative work and identifyable needs. Main results: The structure of the communication is formal and coincides with the structure of the organization. The information goes from the principal to the managementgroup and then through the supervisor to the workgroups. The intranet is mentioned in the communication plan as a channel but hasen´t been applied more than usage of e-mail. The results show that the persons interviewed are pleased with the formal communication system, but point out minor shortages and problems. The system takes time and can not handle information that must reach members quickly. The interviewed persons inquire about an alternative channel that gives a general view and is accessible. The meetings play an essental part in the communicative work but there is a wish for formality and a more distinct structure in these. The management plays a great role and wishes for a more developed cooperation between each other to be able to make their work easier. The intranet is used limited where the only function that is used is the e-mail. All together is a need of a communication plan that works as direction in the communicative work. Keywords: communication, organization, organizational communication,research traditions, internal communication, formal and informal systems, qualitative interviews, formal systems

Abstract Purpose/Aim: The purpose of this paper was to identify the communication process at the company Cherry casino and see what opinions the employees had about it. Moreover, an evaluation of the used strategies was done and an analysis about what perhaps could be done to improve the attitude, communication and in the end the result for the company. Material/Method: The empirical material was gathered through qualitative interviews and theory application. Main results: The transmission of information regarding the regular work related information works just fine and the channels used are well chosen. But more large-scale information that deals with the company’s plans, strategies and targets is not handled in the right way. Neither is the respond. Many express a lack of dialogue. Therefore my main conclusions is to develop a more friendly touch within the company, create a dialogue and let people at the bottom of the hierarchy know what is happening. The best way to do this is through the Intranet and the increase of positive feedback. Keywords: Organizational communication, internal communication, casino, communication audit

The transformation of the United States Army to a combat force capable of operating successfully on future battlefields requires the leveraging of digital communication capabilities to support distributed battle command. The purpose of this study is to investigate collaborative command group planning performance in traditional face-to-face (collocated) and geographically dispersed group (distributed) conditions. The Reactive Planning Strategies Simulation (REPSS) system was developed to provide a realistic group planning task supporting empirical estimates of planning process and performance outcome success, measured in this context as delivery rate of humanitarian supplies. Results indicate that synchronization scores were not significantly different between conditions; however, they were highly correlated with command group humanitarian supply delivery rates when collapsed across both collocated and distributed' conditions. Furthermore, collocated command groups delivered humanitarian supplies at a higher rate than did distributed command groups. This difference was primarily due to the cumulative effect of poor decision making across the multiple decision points required of the command groups during the exercise.

This research explored how memorable messages and formal (official) university messages work together to inform and influence students’ college choices. Recognizing the ways in which university-constructed and other memorable messages influence students’ choice of college could potentially help colleges improve their recruitment messages and distinguish themselves from other institutions. Semi-structured interviews were conducted to obtain data from the participants, and the data were analyzed through a thematic, constant comparative method. Within the context of higher education, findings revealed students’ perceptions of memorable college-related messages, the sources of memorable college-related messages, the characteristics that increase the likelihood that students will recall a college-related message, and the extent to which college-related messages influenced students’ choice of college. This study extends the exploration of the memorable message construct and provides practical implications for university admission offices and their student recruitment efforts.

A plethora of studies has worked on family communication and leadership separately. Little research has combined these two components although they both relate to personality characteristics and communication styles. Therefore, this thesis investigated correlations between leadership styles and family communication patterns during childhood. Two hypotheses were proposed representing the relationship between conformity orientation and task leadership, and between conversation orientation and relation leadership. Faculty, non-academic staff, and students in leadership positions from Western Kentucky University were samples of this study. They completed a questionnaire voluntarily. Family communication pattern scale and Leadership Behavior Descriptive Questionnaire were used in the survey. Pearson Product-Moment correlation (one-tail) was used to examine the two hypotheses. The first hypothesis was significantly supported. The results indicated a positive relationship between conversation orientation and relation leadership. Moreover, data showed that most respondents came from conversation-oriented families and used relation leadership styles.

The purpose of this study was to investigate the influence of emotional labor on instances of burnout by specifically focusing on real estate sales professionals. The Bureau of Labor Statistics (2008) cites the purchase or sale of a home as one of the most substantial and complicated financial events most people ever experience, thereby magnifying the challenges of work and communication in the real estate sales profession and providing a rich framework for understanding the concepts of emotional labor and burnout. A three part questionnaire focused on emotional labor and burnout was distributed to 450 real estate sales professionals in early March, 2008. Linear regression analyses were conducted to evaluate the predictive values of emotional labor components with burnout components. Findings in this study indicated that real estate sales professionals may rarely be required to display feelings in prescribed ways due to the autonomous nature of real estate sales work. Various implications and suggestions related to identification and empathy surfaced in the discussion chapter as components of emotional labor and burnout were considered in the context of the real estate sales profession.

In this dissertation, I explicate how scholars implicate themselves in the subfield of organizational communication studies by engaging in antinomic language-games which make the conduct of research (and textwork in particular) possible. My analysis suggests that the studied scholars enact these games to understand a more or less common object of knowledge, but also to constitute a more or less identifiable position in this given social space. Reflection on the ontological complicity between these position and subfield occurs uncommonly, however. I illustrate, in turn, that this lack of reflexivity hinders discussion about the way academic research practices induce breaks with the social realities which these scholars are trying to understand. In light of this argument, and based predominantly on a translation and extension of Pierre Bourdieu’s ideas, this dissertation thus illustrates how the language-games of scholars in organizational communication studies sustain a limited practice of reflexivity and considers its effects on their production of knowledge.