This study contributes to the performance measurement (PM) literature by providing validated measures of PM system use and increased understanding of the impact of PM use on organizational outcomes. The purpose of this study was to articulate and test the relationships between PM system use, organizational learning, and organizational performance by taking into account the effects of PM-related technical factors (namely, PM system maturity and review process (RP) maturity). The concept of PM use was explored through the examination of its underlying processes, as reflected in the literature and two case studies, and a set of practices delineating PM use processes were proposed. Following a scale development approach, a measurement instrument of PM use was developed and validated with empirical data collected through a web-based questionnaire. The results from factor analysis showed the need to revise the initial set of PM use practices into five dimensions: monitoring, problem-finding, problem-solving, validating causal relationships, and validating improvement actions. Additionally, new measures were developed to assess PM and RP maturity factors. The factor analysis results identified four maturity variables: managed RP, optimized RP, PM design and PM implementation. Data from 216 managers participating in RP meetings were used to test the hypothesized relationships via partial least square (PLS). The results provide varying support for the hypotheses defined. First, the results show that monitoring directly impacts organizational performance while problem-finding, problem-solving and validating causal relationships indirectly impact organizational performance through shared vision and team learning. These indirect effects were positive in some cases and negative in others, depending on the direction of the relationship between the use variable and the organizational learning variable. Second, validating improvement actions did not influence organizational outcomes. Finally, the only moderating effect found was managed RP on the relationship between validating causal relationships and financial performance. Because of the weak support for moderating effects, an alternative model was proposed, exploring these maturity variables as antecedents of PM use. The results provided substantial support for this alternate model. Practical implications and areas for future research are also identified and discussed. / Ph. D.

The research study was conducted to investigate the effects of a performance appraisal system, rewards and self-efficacy beliefs in a utility company in South Africa. The study was motivated by the incessant challenges raised by employees against the way performance appraisal and rewards are conducted and awarded in the utility company. The scholarship that was consulted for this study included research articles, magazines, newspapers, company reports, books, citations from reputable sources and the Internet. These sources provided the arguments for and against the areas of a performance appraisal system, rewards and self-efficacy beliefs in the knowledge economy. A quantitative research methodology was used in this study where the questionnaire was the main data collection instrument. The quantitative research methodology was motivated by the nature and type of data collected, data collection instrument and the research paradigm. Data were collected from geographically dispersed locations and this would not have been possible to collect large volumes of data had an interview been used. The findings from the study were analysed and presented with the use of statistical packages. The findings were discussed and presented in chapter four of the study, where it was shown that performance appraisal systems were important in organisations as they create opportunities for the supervisor to know the weaknesses or strengths of his/her subordinates. Rewards were used as part of incentives to motivate employees to perform better. The study established that employees possessing high self-efficacy were bound to perform higher than those with low self-efficacy. The study established that there was a relationship between performance appraisals, rewards and self-efficacy. / MBA (Business Administration), North-West University, Potchefstroom Campus, 2015

The research study was conducted to investigate the effects of a performance appraisal system, rewards and self-efficacy beliefs in a utility company in South Africa. The study was motivated by the incessant challenges raised by employees against the way performance appraisal and rewards are conducted and awarded in the utility company. The scholarship that was consulted for this study included research articles, magazines, newspapers, company reports, books, citations from reputable sources and the Internet. These sources provided the arguments for and against the areas of a performance appraisal system, rewards and self-efficacy beliefs in the knowledge economy. A quantitative research methodology was used in this study where the questionnaire was the main data collection instrument. The quantitative research methodology was motivated by the nature and type of data collected, data collection instrument and the research paradigm. Data were collected from geographically dispersed locations and this would not have been possible to collect large volumes of data had an interview been used. The findings from the study were analysed and presented with the use of statistical packages. The findings were discussed and presented in chapter four of the study, where it was shown that performance appraisal systems were important in organisations as they create opportunities for the supervisor to know the weaknesses or strengths of his/her subordinates. Rewards were used as part of incentives to motivate employees to perform better. The study established that employees possessing high self-efficacy were bound to perform higher than those with low self-efficacy. The study established that there was a relationship between performance appraisals, rewards and self-efficacy. / MBA (Business Administration), North-West University, Potchefstroom Campus, 2015

Performance monitoring in communication networks, which isthe main topic of this thesis, is an essential part ofperformance and network management. The applications cover anumber of different areas such as daily operations andmaintenance, usage information for billing purposes, customerreports, traffic control, planning, and dimensioning. The main purpose of the thesis is to develop a single methodfor measurement of the most significant network performanceparameters in IP networks. It is a continuation from a previouslicentiate thesis that focused on performance monitoring incell-based networks. The development of a measurement method that combines activeand passive approaches using monitoring blocks is the maincontribution of this work. A traffic flow performance meterbased on these principles has been implemented as an extensionto the open source flow meter NeTraMet and tested. Theresolution and precision of the results are determined by thesize of the monitoring block, which is the method’s mainparameter. Relevant statistical issues regarding packet lossesand delays are analysed. Finally, the measurement method isdiscussed in the context of applications, as well as networkand service management systems in general.

The commercial genre of trumpet playing has been overlooked by educators for years. The goal of this project is to author a book, A Progressive Guide to Commercial Trumpet Playing, to address this issue. Commercial music can be defined as music for the mass consumer audience with the intent to produce monetary profits. This approach will take a student stylistically from blues through the popular music of the 21st century. The ultimate goal of this book is to fill the pedagogical void in trumpet performance study material, providing a more complete foundation for the trumpet performer. Each chapter will deal with a specific commercial genre and will include a brief history, musical examples, etudes, and a duet. This information will show students how to approach a given style through musical listening and performance and will provide a structure for effectively learning each commercial genre. This resource will also provide classical trumpet professors the tools for teaching genres of music with which they may be uncomfortable.

Traditional manufacturing industry have developed a linear production path that involves resource extraction, energy usage, emissions released to air and water, and waste produced at volumes and rates that places increasing burden on the natural environment. These traditional manufacturing organizations have mostly viewed environmental activities separately from their core business operations. Today, organizations are shifting their manufacturing approach. There is a significant potential to reduce the energy use, emissions released, resource consumption and wastes produced through sustainable initiatives. Using environmental key performance indicators (KPIs) is one emerging sustainability initiative. Environmental KPIs depict the vast quantity of environmental data of a firm in a comprehensive and concise manner, applying mostly to set absolute material and energy data in relation to other variables in order to increase the informational value of quantitative data. In this thesis work, literature review and empirical study was carried out to find out the significant factors and the major challenges during the development and implementation of environmental key performance indicators (KPIs). A case study in four Swedish manufacturing companies was carried out to collect primary data which was later compared with literature review. The thesis work also highlights the management system used to implement environmental KPIs.

This thesis examines the concept of performance management in the context of program evaluation and the management of public administration systems. The thesis begins by outlining and examining the common theoretical underpinnings of performance management. Once the theory is developed, the thesis reviews and identifies the key findings of the empirical literature that attempts to identify and explain the variables that impact the implementation of performance management systems. Following this the contemporary case of Results-Based Budgeting (RBB) in the government of Alberta is examined and contrasted with the theory. The examination of RBB in Alberta reveals that the theoretical literature is useful for classifying performance management systems in practice, but that the possible outcomes of performance management reform extend beyond the typical purported benefits of efficiency, effectiveness, and accountability associated with the rational actor model of performance management. In Alberta, some of the outcomes of RBB include horizontal integration, strategic policy alignment, and cultural change. Alberta’s experience with RBB also supports the constructivist model of performance management, which suggests that these systems contribute to public sector organizations by structuring policy analysis and dialogue, enhancing strategic planning, and other benefits.

Over the past hundred years, the operas of Claudio Monteverdi have become iconic symbols of the early music movement and have entered the canon of so-called great operas. The conventional explanation for their iconicity is that they are historically important works, the first to fully realise the potential of the operatic genre, and that they speak to us and relate to contemporary concerns. These definitions, though, are contingent on surrounding socio-cultural factors. Rather than trying to explain their immanent and autonomous greatness, this thesis examines how Monteverdi’s operas have actually been received and performed on stage, going beyond mere description and providing a deeper analysis of the political, cultural, and social contexts of their performative instances. There is no single explanation for why performers and scholars have so frequently engaged with Monteverdi’s operas, but it is clear that Monteverdi opera is now, as it was in the seventeenth century, a fluid entity. In the current stage of what Zygmunt Bauman calls ‘liquid modernity’ this fluidity and lack of single answers is particularly apparent in operatic performance. But where Bauman sees liquid life as a negative and troubling state, this thesis will show that, at least regarding early opera, not having one answer leads to great invention and thoughtful engagement with the contexts of the past and present. The thesis consists of five case studies, each examining in detail one particular issue brought up by the early opera revival. First, an examination of Monteverdi’s place in the earliest stages of the revival in the first half of the twentieth century challenges the view of the early music movement as primarily antiquarian. The thesis demonstrates the revival’s highly politicised underpinnings in France, Germany, and Italy and the varied effect politics had on how and why Monteverdi’s operas were performed in those countries. Next, audio and video evidence is used to investigate three aspects of modern Monteverdi performance in more depth, examining how stage directors have placed notions of community on stage in their interpretations of L’Orfeo, how stage and music directors have reshaped Il ritorno d’Ulisse in patria for widely varying dramaturgical and musical ends, and how singers have interpreted the role of Ottavia in L’incoronazione di Poppea vocally and dramatically. Finally, I examine three recent productions of L’incoronazione di Poppea from the perspective of a participant observer, focusing on how the opera functions in the real space of an opera house, and how the presence of performance is conveyed in early opera today through the use of directorial attitudes, space, and the staging of gender relations. This wide-ranging thesis demonstrates that the concept of a ‘Monteverdi opera’ is fundamentally fluid. This fluidity involves not only the texts themselves (cuts, rearrangements, transpositions, orchestrations, etc.) but also their medium (the stage, film, recording), their ideologies (nationalistic, fascist, communitarian), and their performances (in various singing and playing styles). While a large amount of valuable and rigorous work has been done in studying the early music movement, few of these studies find a significant place for early opera, and few recognise the basic fluidity and cultural contingency of performance and reception. This thesis hopes to correct those omissions, and to show how this fluidity manifests itself in the modern production of Monteverdi’s operas.

This comparative study focuses on ritual aspects of Western and Asian performance. We may say that ritual in contemporary theater production has limitation to become realization. The limitation arises from contemporary period’s nature. We know that these days we do not have common or collective psyche. However, some theatre artists are trying to get back ritual function and process to recover real communion between spectator and performer throughout performance.

Malgré le développement des opérations de FA bancaires, toutes ne permettent pas d’augmenter la performance des entreprises concernées. En effet, le taux d’échec de ces opérations est élevé et depuis longtemps des chercheurs s’interrogent fortement sur les réelles raisons de ces échecs. Beaucoup de facteurs influençant la performance ont été avancés pour expliquer le succès ou l’échec d’une opération de FA mais ces études se sont souvent basées sur des méthodes de recherches quantitatives ne permettant pas de détecter un seul facteur précis et majeur ressortant le plus de l’ensemble des éléments influençant la performance et expliquant le résultat de l’opération de FA réalisée. En effet, une vison exclusivement financière constitue une vision étroite de ce qu’est une opération de FA bancaire, vu que son succès ou son échec dépend également de la réalisation d’unesynergie concernant les domaines stratégique, processuel, organisationnel et culturel de ces opérations. C’est dans cette optique que notre étude s’est donnée pour ambition d’examiner la problématique suivante : quel facteur déterminant explique le succès ou l’échec perçu des FA dans le secteur bancaire ? C’est donc à travers une étude qualitative, constituée et analysée par la méthode de cas multiples et composée d’un échantillon de 17 entretiens, que nos investigations tentent d’expliquer comment se fait l’arbitrage entre la performance des FA, à savoir un résultat positif ou négatif réalisé, et la perception qu’ont les acteurs, ayant vécu de près ou de loin une opération de rapprochement tel qu’une opérationde FA bancaire, de cette performance. Enfin, notre recherche montre que la dimension organisationnelle est au coeur de nos résultats ayant un impact décisif sur le résultat de l’opération de FA bancaire qu’il soit positif (succès) ou négatif (échec). / Despite of the banking M&A development, all do not allow to increase the performance of theconcerned companies. Indeed, the rate of failure of these operations is hight and since a long time, researchers wonder strongly about the real reasons of these failures. Many factors influencing the performance were moved forward to explain the success or the failure ofa M&A operation ; but these studies, have often based themselves on quantitative esearches methodsnot allowing to detect a single precise and major factor standing out most from all the elements influencing the performance and explaining the merger and acquisition result. Indeed, one exclusively financial vision constitutes a narrow vision of what a banking M&A operation is as its success or its failure also depends on the synergy realization concerning strategic domains, processuel, organizational and cultural of these operations.The mission of our study is to examine the following issue : What determining factor explains the M&A success or failure perceived in the banking sector? Through a qualitative study, constituted and analyzed by the multiples cases method (17 interviews have been conducted), our investigations have tryied to explain how the arbitration between the M&A performance is made, namely a positive or negative result realized, and the performance perceptionwhich have the actors, having lived closely or remotely a M&A opération. Finally , our research shows that the organizational dimension is at the heart of our results having adecisive impact on the M&A result whether it is positive (success) or negative (failure).