SUMMARY Management of Public Health THE PATIENTS’ ACCESSIBILITY AND SATISFACTION WITH PRIMARY HEALTH CARE SERVICE IN PANEVEZYS RURAL DISTRICT Violeta Grigiene Supervisor Jadvyga Petrauskienė, Dr. Sc., Prof., Department of Social medicine, Faculty of Public Health, Kaunas University of Medicine, - Kaunas, 2005. P.64. The aim. To evaluate the patients’ accessibility and satisfaction with primary health care service in Panevezys rural district. Methods. The anonymous questionnaire study was performed among the patients in Panevezys rural district’s outpatient clinic and its departments (office of Paistrys general practitioner and Smilgiai dispansary). 400 patients participated in the study, 359 answered the questionnaire (response rate 89%). Statistical analysis was performed using MS EXCEL 2000 standard statistical programming packets. Results. The results indicated that waiting times in dispensary were shorter to compare with the patients from outpatient clinic, at the registration room (70.2%), at the physician room (61.7%), 71.8% waist less time to access health care institution. But the patients in outpatient clinic have better access to necessary drugs as compared to dispensary (40.4% and 20.2%, respectively). The majority of the respondents (76.0% in dispensary and 80.7% in outpatient clinic) preferred the physician would live and work more close to the living place. The registrations by telephone rates were as twice higher among the outpatient clinic patients as... [to full text]