Submitted by Celso Magalhaes (celsomagalhaes@ufrrj.br) on 2017-10-20T10:15:13Z No. of bitstreams: 1 2008 - Alessandra Quintella Nunes.pdf: 854791 bytes, checksum: 147c7c218889e2ebcca5bf3f0320e2b0 (MD5) / Made available in DSpace on 2017-10-20T10:15:13Z (GMT). No. of bitstreams: 1 2008 - Alessandra Quintella Nunes.pdf: 854791 bytes, checksum: 147c7c218889e2ebcca5bf3f0320e2b0 (MD5) Previous issue date: 2008-10-28 / Nowadays, information and knowledge have an importation role as source of competitive advantage. People as the main source of creation and spreading of knowledge, became one of the most important strategic resources. This way, it is required that people be prepared and ready to contribute. It is latent the need of adoption of appropriate policies of people management. So, the practices of the companies from the guides ?Melhores Para Voc? Trabalhar? e ?Melhores e Maiores? are analyzed. For that, it is used a technique with capacity to compare the efficiency of multiple units ? the Data Envelopment Analysis (DEA). From this on, this paper is a study of an organizational performance analysis model which searches for evaluate the performance through DEA. The Business Performance Index is built, an index which shows how efficient each company is in relation to its indexes. Its aim is to obtain the highest wealth created per employee and the maximization of the non-financial indexes (with focus on people management), in a way to obtain a top organizational performance. Through this analysis it was possible the verification of how much and in which indexes the company need to increase to obtain a better performance / Nos dias atuais, informa??o e conhecimento t?m um papel importante como fonte de vantagem competitiva. As pessoas como a principal fonte de cria??o e dissemina??o do conhecimento, tornam-se um dos mais importantes recursos estrat?gicos. Dessa forma, ? necess?rio que as pessoas estejam preparadas e estejam dispostas a contribuir. Torna-se latente a necessidade da ado??o de pol?ticas adequadas de gest?o de pessoas. Assim, s?o analisadas as pr?ticas das empresas dos guias ?Melhores Para Voc? Trabalhar? e ?Melhores e Maiores? dos anos de 2006 e 2007. Para isso, ? utilizada uma t?cnica com capacidade de comparar a efici?ncia de m?ltiplas unidades ? a An?lise Envolt?ria de Dados (DEA). Sendo assim, esta disserta??o consiste no estudo de um modelo de an?lise do desempenho organizacional que procura avaliar a performance atrav?s do DEA. ? obtido o ?ndice de Performance Empresarial, indicador que mostra o qu?o eficiente cada empresa ? na rela??o entre seus indicadores. Seu objetivo ? obter a maior riqueza criada por empregado e a maximiza??o dos indicadores n?o financeiros (com foco na gest?o de pessoas), de forma a obter um maior desempenho organizacional. Atrav?s dessa an?lise foi poss?vel a verifica??o de quanto e em que indicadores as empresas necessitam melhorar para obter uma melhor performance

Made available in DSpace on 2014-12-17T13:53:13Z (GMT). No. of bitstreams: 1 SemioPTS.pdf: 324761 bytes, checksum: 3a511c0e2de3c47eda8704cd52e0960d (MD5) Previous issue date: 2007-09-28 / This present study analyses the relationship between national culture and entrepreneurship, in order to contribute in understanding the impact and the influence of Brazilian culture under the business practices of foreign entrepreneur on the tourism area of Rio Grande do Norte state. Researchers in entrepreneurship field, such as Schumpeter (2005), Weber (2006), McClelland (1972), Murphy, Liao, Welsch (2006), Peyrefitte (1999), Blanchflower (1988), Filion (2000), among others, and in the national culture, high-lighting Caldas and Woods (1999), Hofstede (1997) and Barros and Prates (1996), are put together to create a starting point to this present research, that reaches out for a differential approach, in order to create a correlation between Brazilian culture and the foreign entrepreneur, who chose Rio Grande do Norte state to live and invest. It was observed that in the case of the Switzerland entrepreneur, where the cultural difference is more strong, either in Hofstede's perspective than in Brazilian s authors, the management practices are more negatively affected. The rationalization adopted by the entrepreneur and the employee s logic are in battle in a day-to-day operation of the company. In the case of the Argentinean entrepreneur, the cultural difference exists, but it does not impact as much, because of her personal characteristics and the similarities of Latin culture than surfaces the differences. Finally, this study showed the necessity of analyzing the enterprising regarding the cultural issue, in a way to highlight the different rationalities in different atmospheres where it is practiced the enterprise / O presente estudo analisa a rela??o entre cultura nacional e empreendedorismo, contribuindo para entender o impacto e a influ?ncia da cultura brasileira sobre as pr?ticas de neg?cio e de gest?o dos empreendedores estrangeiros no setor de turismo do estado do Rio Grande do Norte. Pesquisas no campo do empreendedorismo, com autores como Schumpeter (2005), Weber (2006), McClelland (1972), Murphy, Liao, Welsch (2006), Peyrefitte (1999), Blanchflower (1988), Filion (2000), entre outros, e no campo da cultura nacional, com destaque aos trabalhos de Caldas e Woods (1999), Hofstede (1997) e Barros e Prates (1996), somam-se para criar o ponto de partida para a presente pesquisa, que busca uma abordagem diferenciada, posto criar uma correla??o entre cultura brasileira e o empreendedor estrangeiro radicado no RN. Observou-se que no caso do empreendedor su??o, onde a diferen?a cultural ? mais significativa, tanto na perspectiva de Hofstede quanto dos autores brasileiros, as pr?ticas de gest?o s?o mais afetadas negativamente. As racionalidades adotadas pelo gestor e a l?gica adotada pelos empregados entra em choque no cotidiano da organiza??o. No caso da empreendedora argentina, a diferen?a, ainda que exista, n?o produz tanto impacto uma vez que as caracter?sticas pessoais da empreendedora e o compartilhamento de tra?os culturais latinos superam as diferen?as. Finalmente, o estudo evidenciou a necessidade de analisar o empreendedorismo ? luz das dimens?es culturais de forma a evidenciar diferentes racionalidades poss?veis nos diferentes espa?os sociais onde se d? a pr?tica de empreender

Submitted by Ricardo Cedraz Duque Moliterno (ricardo.moliterno@uefs.br) on 2016-10-04T21:15:12Z No. of bitstreams: 1 carolinactg.pdf: 1825671 bytes, checksum: 240fecd0c706da1635555c608ae4db08 (MD5) / Made available in DSpace on 2016-10-04T21:15:12Z (GMT). No. of bitstreams: 1 carolinactg.pdf: 1825671 bytes, checksum: 240fecd0c706da1635555c608ae4db08 (MD5) Previous issue date: 2013-03-27 / Funda??o de Amparo ? Pesquisa do Estado da Bahia - FAPEB / Research on the practices of SUS management in Primary Care in the city of Alagoinhas-BA, whose aims were understand the sense and/or the meaning on the care management in Primary Heath Care, considering the participation of managers, health workers and users in Primary Care in the city of Alagoinhas ?BA; analyze the practice of the SUS management in Primary Care and discuss the competence and attribution of the municipal government (managers, health workers and householders), policies and 'new' models of health in Primary Care. Qualitative research, with family health units as investigation field. The participant subjects in the study were divided into four groups: Group I, managers; Group II, health workers; Group III, users; Group IV, key informants, in total 26 participants. We used systematic observation, semi-structured interviews and document analysis as data collection techniques. The method of data analysis was an approximation with Hermeneutics-dialectical, from which were drawn three categories of analysis: categorical-Practice of management in Primary Health Care: sense and meaning; category 2-A orchestra-'ideal' of rationality, hegemonic order and productive and category 3-social Control: in search of democracy. According to the survey results, the SUS management practices in Primary Care of Alagoinhas-BA municipality occur disjointed among user subjects, health workers and managers, characterized by the centralization of decision-making power of managers to the detriment of the interests of users and workers, reflecting the fragility of the citizenship exercise. Thus, social control, permanent education and health planning as a tool for sharing of power among subjects has only been theorized, reproducing one centralized management, since the senses and meanings for the management sometimes approach, sometimes depart from the practices of the involved participants. In the subject understanding, the management practices should be established in the user-centered model of health to provide the best service to users. However, these manager practices are still rooted in the hegemonic model, focused in normative planning. Regarding to the workers, there is a double understanding: the planning owns features of normative focus and a small part in the situational-local strategic focus. However, the workers practices have been developed in care model of Programmatic Actions, welcome and user participation in the work process. The social participation occurs in the county through the Municipal Health Council and community neighborhood Association. Faced with such reality, the practices of health management in the county of Alagoinhas are stuck to the model of a Taylorist management, although of starting hearing the echo of co-management in family health Units. / Estudo sobre as pr?ticas de gest?o do SUS na Aten??o B?sica no munic?pio de Alagoinhas-BA, cujos os objetivos foram Compreender o(s) sentido(s) e/ou significado(s) sobre a gest?o do cuidado na Aten??o B?sica de Sa?de, considerando-se a participa??o dos gestores, trabalhadores de sa?de e usu?rios da Aten??o B?sica no munic?pio de Alagoinhas-BA; analisar a pr?tica de gest?o do SUS na Aten??o B?sica e discutir a(s) compet?ncia(s) e a(s) atribui??o(?es) do governo municipal (gestores, trabalhadores de sa?de e mun?cipes) as pol?ticas e ?novos? modelos de sa?de na Aten??o B?sica. Pesquisa qualitativa, tendo como campo de investiga??o as unidades sa?de da fam?lia. Os sujeitos participantes do estudo foram divididos em quatro grupos: Grupo I, gestores; Grupo II, trabalhadores de sa?de; Grupo III, usu?rios; Grupo IV, informantes-chave, no total 26 participantes. Como t?cnicas de coleta dos dados utilizamos observa??o sistem?tica, entrevista semi-estruturada e an?lise de documentos. O m?todo de an?lise de dados foi uma aproxima??o com a Hermen?utica-dial?tica, a partir do qual foram elaboradas tr?s categorias de an?lise: categoria1-Pr?tica da Gest?o na Aten??o B?sica de Sa?de: sentidos e significados; categoria 2-A orquestra ?ideal? da racionalidade, ordem hegem?nica e produtiva e categoria 3-Controle social: em busca da democracia. De acordo com os resultados da pesquisa, as pr?ticas de gest?o do SUS na Aten??o B?sica do munic?pio de Alagoinhas-BA ocorrem desarticuladas entre os sujeitos usu?rios, trabalhadores de sa?de e gestores, caracterizada pela centraliza??o do poder de decis?o dos gestores em detrimento dos interesses dos usu?rios e trabalhadores, traduzindo a fragilidade do exerc?cio da cidadania. Desse modo, o controle social, a educa??o permanente e o planejamento em sa?de como instrumentos de partilhamento do poder entre sujeitos tem sido apenas teorizado, reproduzindo uma gest?o centralizada, j? que os sentidos e significados para gest?o ora aproximam, ora se afastam das pr?ticas dos sujeitos envolvidos. Na compreens?o dos sujeitos, as pr?ticas de gest?o devem ser baseadas no modelo de sa?de usu?rio-centrado para proporcionar o melhor atendimento aos usu?rios. No entanto, as pr?ticas dos gestores ainda continuam arraigadas no modelo hegem?nico, focado no planejamento normativo. Quanto aos trabalhadores h? um entendimento duplo: o planejamento possui caracter?sticas do enfoque normativo e uma pequena parte no enfoque estrat?gico situacional local. Contudo, as pr?ticas dos trabalhadores tem sido desenvolvidas no modelo de aten??o das A??es Program?ticas, acolhimento e participa??o dos usu?rios no processo de trabalho. A participa??o social ocorre no munic?pio atrav?s do Conselho Municipal de Sa?de e Associa??o comunit?ria de bairro. Diante de tal realidade, as pr?ticas de gest?o em sa?de no munic?pio de Alagoinhas encontram-se presas ao modelo de uma gest?o Taylorista, apesar de come?ar a ouvir o eco da co-gest?o nas Unidades de sa?de da fam?lia.