Electronic Industry is the leader of Taiwan manufacturing industries. Recently, the Electric Manufacture Service (EMS) of Taiwan has adopted the American professional model. In electronic products, Print Circuit Board (PCB) is a key important component with high reliability. Print Circuit Board is a customer-made product possesses unique manufacturing features, such as high quality, complicated and protracted manufacturing process, etc. The aim of this study is to evaluate whether the correct selection of the PCB supplier by the Supplier Evaluation Department is of utmost importance in assisting the establishment of a successful business among the electronic manufacturing service companies that utilizing the professional knowledge and techniques in the EMS value chain. This study integrates the management designs from ISO 9001, QS9000 and TQM to provide the evaluation system for PCB products. The related literatures were applied to the whole evaluation methodology, divided into Quality System and Processing Control. Using the Processing Control as the center, it breaks up all the product-related functional departments and processing procedures of PCB into units. According to the long-term PCB supplier evaluation experience, this study details the common mistakes and evaluation standard of each evaluation item. It also provides the related flow-charts for supplier evaluation process. The major differences of evaluation methodology between electronic and traditional industries are evaluated. Major conclusions and suggestions are obtained by simultaneously collecting a large amount of secondary information in the field, and in depth interview with the middle and high levels managers of the PCB factories. The major conclusions and suggestions are as follow: 1. Coordinate with purchasing strategy Establish an effective supplier evaluation system to select the most suitable supplier both in the quality- and cost-controls. The ordinary EMS factories will receive OEM orders of different PCB technical levels and products from different customers. This system could help finding the most suitable supplier for the job. 2. Obtain the best quality assurance for the final products According to the validation of the in-field evaluation, this study separates the analytical results into four categories. It concludes a variant table based on the levels of evaluation, manufacturing capability index and product usage. This variant table will recommend the most capable supplier in accordance with the different PCB technical levels. 3. Minimize the variation of evaluation personnel This study details the common mistakes and the evaluation standard of each evaluation item providing references to the EMS or ODM companies. After several in-field trainings, the variation of the evaluation personnel can be minimized to the least. 4. Improve the managing and manufacturing capability of PCB supplier Select the best part of the QS9000 management techniques as the references for PCB supplier to conduct the Six Sigma or Business Process Improvement (BPI). In order to improve the managing and manufacturing capability of PCB suppliers, this study suggests conducting the practical execution and prevention methods and continuous improvement activities. Through these action plans, it can decrease the unqualified rate and rejected cost, improve the management constitution, become the world-class manufacturing factories and obtain high profit.

Under the competitive situation of globalization, the competition and challenges that the enterprises are confronting now are more rigorous than in the past. The PCB industries in Taiwan had ever ranked the third biggest in the world. However, on account of the shifting of the manufacturing bases in the worldwide, in 2002 the PCB output value in China had taken the place of Taiwan and become the third biggest in the world. And in the course of PCB industry development in China, the PCB enterprises from Taiwan had also participated in it early or late. The main inducing reasons were because of the undeveloped markets, low labor and land cost. When the arising of new and developing markets has made the scale of the enterprises expand from the arrangement of single area (Taiwan) into regional areas (Asia), the management range of the enterprise has also expanded at the same time and the management and cost problems it derived and the related problems caused by the management risks due to obscure information will be coming up. Therefore, how to connect the nerve center of the enterprise with each subsidiary, logistic warehouses, customers and suppliers of the group and integrate and set up the information network of upper and lower reaching customers and manufacturers and subsidiary and establish a set of mode suitable for the implement of information plans of the group and for the organization management so as to achieve the goals of fast information obtaining, policy making and real-time reaction and enable the overall arrangement of globalization to elaborate multiple effects, which is the purpose of the study. The study has analyzed the management of supply chain, the global planning and management mode and the application and development of information technology and also proceeded extensive analysis and research from the industrial structure, characteristics of PCB and its future competition superiority. Under the information goal of enhancing enterprise¡¦s competition superiority, the study has proposed related suggestions from the organization and management dimensions and information technology and application support dimension. 1. On the organization dimension and the plan of organization functions, achieve centralized planning so as to conform to the company¡¦s overall biggest profits; to maintain and implement of the subsidiary in each area to conform to the effects of localization and discrepancy; to avoid excessive centralized management which will cause the ineffectiveness of operation in each subsidiary or the excessive independence of the area which will cause the difficulties of the overall information establishment standardization and integration. Therefore, in addition to the original vertical framework, it has increased the planning of investigation organization functions (horizontal organization) so as to assist to help with the management and operation among between multi-site companies. 2. On the management dimension, it has developed modes from information system according to five stages of work: (1) the system planning stage (2) the system analysis stage (3) the system development stage (4) the conduction stage of system duplication and (5) system maintenance stage to scheme discussion topics like multi-area resources integration, multi-area coordinated collaboration system and multi-area rights and duties of labor division to be developed into an information construction management mode. 3. On the dimension of information technology and application support, according to the trade object and trade conduct of the enterprise, it has advanced the framework o f enterprise¡¦s information operation strategy and logistics management. Besides, it has conferred the framework of the information integration according to the aspect of resources sharing among the group¡¦s subsidiary so as to achieve the goals of supporting enterprise¡¦s strategy development and management optimization. Eventually it has proposed the blueprint of PCB industry system construction, the steps of system construction, and the constructional labor division mode of information among regional subsidiary of the group to be offered for the trade to refer to this framework under such global operation strategy and logistics management to develop the information system of supporting the enterprise¡¦s core competition superiority.