Šio darbo tikslas yra pateikti rekomendacijas labai mažų įmonių programų kūrimo proceso vertinimui ir gerinimui. Darbe apžvelgti mažoms įmonėms skirti proceso vertinimo metodai ir nagrinėjama, kaip jie galėtų būti adaptuoti labai mažos įmonės proceso vertinimui. Pasirinktas metodas ir siūlomi jo pakeitimai pritaikyti atliekant labai mažos informacinių technologijų įmonės programų kūrimo proceso vertinimą. Remiantis vertinimo metu sukaupta patirtimi apibendrintos rekomendacijos labai mažos įmonės programų kūrimo proceso vertinimui. Jos gali būti panaudotos kuriant naujus ar tobulinant esamus vertinimo metodus. Išanalizavus vertinimo metodus, nuspręsta modifikuoti MARES metodą labai mažos įmonės vertinimui. Šis metodas yra grindžiamas ISO 15504 standartu ir skirtas mažoms įmonėms. Pasiūlyta kelis MARES procesus atlikti kitaip, papildyti tikslų-procesų modelį. Naujasis tikslų-procesų modelis gali būti naudojamas greitam vertinimo apimties nustatymui, tačiau jį dar reikėtų vystyti, kad būtų tinkamas platesniam labai mažų įmonių ratui. Po vertinimo nustatytos silpnosios procesų vietos ir sudarytas gerinimo planas remiantis judriosiomis metodikomis. Įvykdytas pirmasis gerinimo žingsnis, siekiant parodyti, kad judriųjų praktikų naudojimas galimas su formaliu įmonės procesų vertinimu. / The goal of this work is to provide recommendations for software process assessment and improvement in micro companies. Assessment methods aimed for small companies are reviewed and their applicability for micro companies is analyzed. One chosen method is modified and process assessment is performed in a micro software company. Based on the assessment experience, the recommendations for process assessment in micro companies are summarized. These recommendations might be used when creating new software process assessment methods or improving existing ones. After method analysis it is decided to modify MARES method by adapting it for software process assessment of micro company. MARES method is based on ISO 15504 standard and is intended for small company assessment. Changes in MARES method are introduced, some processes are changed, goal-process model is complemented. New goal-process model might be used for quick definition of the assessment scope. In the result of assessment, software process weaknesses are identified and a few processes chosen for improvement. Decision to use agile testing practices for improvement was made. First step of micro company software process improvement is completed demonstrating that usage of agile methods along with formal software process assessment is possible.

A. Marudinaite. The evaluation of metadone maintenance treatment program process in Lithuania: Master Thesis // supervisor prof. Žilvinas Padaiga; Department of Social Medicine, Kaunas University of Medicine. – Kaunas, 2005 – 59 p. Objective: To evaluate methadone maintenance treatment program process in Lithuania. Methods: The analysis was based on instruments developed or adapted by the World Health Organization (WHO): Treatment services review, Checklist for Service Description, Checklist on service quality, Staff attitude and Satisfaction Questionnaire, Schedules for the Assessment of Standards of Care, and Treatment Perception Questionnaire. 50 patients from Vilnius, 20 from Kaunas and 30 from Klaipeda Centers for Addictive Disorders have been questioned, as well as focus groups, comprised of program personnel, patients, external experts, and community representatives. Results: the literature review revealed the factors influencing the process of methadone maintenance treatment (MMT) program: quantity and quality of services; consultations of psychologists to both patients, their relatives and social workers, as well as medical help; adequate methadone dose (it is usually 60 – 100 mg/day); take home privileges, which improve patients motivation; control urine tests, which deter patients from drug usage. The MMT in Lithuania review indicates that treatment accessibility for drug users is very limited geographically. MMT is run only in five largest Lithuanian cities:... [to full text]

Šio darbo tikslas yra sukurti procesų vertinimo apimtį, naudotiną mažoms programinę įrangą kuriančioms organizacijoms, turinčioms tikslą pradėti procesų gerinimo programą. Darbo metu buvo įvertinti 25 Lietuvos programinę įrangą kuriančių organizacijų naudojamų procesų gebėjimai. Atsižvelgiant į gautus rezultatus buvo sudaryta procesų vertinimo apimtis, kurioje yra pateikiami 8 procesai. Siūloma vertinimo apimtis buvo sudaryta atsižvelgus į tirtų organizacijų naudojamus procesus, procesų gebėjimus, tobulinimo poreikius bei programinės įrangos kokybę, kaip pagrindinį procesų tobulinimo programos tikslą. / The purpose of this paper is to create a process assessment scope to be used assessing software processes in small software enterprises, with the emphasis on process improvement. During the course of writing the paper assessment of 25 Lithuanian software developing and/or supporting organization has been performed. Considering the results of the assessments a proposed process assessment scope containing 8 processes has been created. Proposed scope has been created considering the use of processes, process capabilities, and perceived process improvement goals in the assessed organizations, while maintaining that the core purpose of the process improvement program is the quality of the software.