The purpose of this study is to provide a glimpse into the New Product Development (NPD) Process as it is being utilised within the context of the residential property development industry in South Africa. The main objective in undertaking this study was to gain an insight into a process that has so far not received much attention from the a,cademic world despite the fact that it is a process that has recently become an important creator of wealth for many South Africans. The case study research design was chosen, because it provides an ideal vehicle for conducting preliminary studies into a specific subject that has not received much attention before. The nature of the case study approach allows for much more in-depth and broader investigation than would be possible in a quantitative study. The specific case under review (SajDev (Pty) Ltd) was chosen, because of the company's involvement in the entire spectrum of the residential property development industry in South Africa. In addition, the company showed an openness and willingness to share its experiences and processes that is not usually found in this particular industry. Most importantly, the company offered the author the opportunity to work for them in order to gain the necessary first hand experience and knowledge that would be needed to do the study. The company also arranged for the author to gain access to all of their professional team members and to all of their internal documents in order to assist with the research. From a technical point of view, the study involved the following basic steps. First, a generic model of NPD was identified and unpacked. Next, the specific process used by SajDev was identified and analysed, after which specific recommendations were made on how the process could be improved. / Thesis (MBA)-University of KwaZulu-Natal, 2004.

Hypericum is a most useful and versatile cut flower which within the last ten years has gained significant economic importance, recently having been included in the top fifty cut flowers on the Dutch Auctions. This study has investigated the cultural requirements of the crop, focusing on the following; propagation, insect and disease control, fertilisation, crop manipulation, marketing of the finished product, business theory and the interpretation of business theory. Propagation and multiplication techniques were investigated in order to reduce the reliance of external seedling growers and in so doing reducing the start up costs ofthe project. Insect and disease control were investigated as the import requirements for many countries are stringent. Contamination of the finished product results in the cargo being rejected at the port of entry. Insect and disease infestation reduce the quality and subsequently the return that is generated from the project. Fertilisation plays an important role in producing high quality sterns. Failure to fertilise the crop at the correct stage results in quality degradation, or additional expenditure on labour to groom the plants. Crop manipulation was investigated for the purpose of supplying crop into the market place on a sustained basis, ensuring optimal utilisation of resources whilst building customer loyalty. Product marketing plays an integral role in determining the success of a venture. Markets were evaluated in order to determine which markets would yield the greatest return on investment. Chapter three deals with various business theories that may be applied to the data and observations. Chapter four integrates business theory with the data and observations in an attempt to gain a meaningful picture of the economic potential of this proposed venture. The last chapter deals with a proposed strategy that the company should follow, having evaluated and integrated the business theory, data and observations. / Thesis (MBA)-University of Natal, Durban, 2003.

Background: Baby boomers are placing a demand on the food industry for products that promote longevity, well-being, and contain functional ingredients for enhanced nutritional and health benefits. Objectives: Develop a pasta sauce with increased health benefits; conduct sensory and shelf-life testing; and conduct consumer acceptability tests. Methods: Study was conducted in four phases. Three sources of fibre were investigated (oat fibre, pea fibre and red lentils). Sensory analysis conducted to identify ideal level of red lentils in the pasta sauce followed by a shelf-life study. Chemical, physical and microbiological analyses were performed. Consumer acceptability testing conducted with one hundred and twenty-three baby boomers. Results: Red lentils at a concentration of 15% were identified as ideal source and amount showing no significant differences in analyses compared to other fibres, other concentrations and over 12 week storage. Participants were in favour of the color, flavour, odour and texture of the pasta sauce and willing to pay $0.34 more for a 750 ml jar compared to average commercial price. Conclusions: The pasta sauce may aid baby boomers in attaining daily recommendations of fibre and an alternative to commercial pasta sauces in offering lower sodium content.

Large multinationals must continually innovate to produce products and services that meet the needs of a global market. In order to distribute work across multiple sites, they use techniques such as offshoring and outsourcing. This requires them to address organizational and cultural aspects to coordinate distributed product development activities.  While these techniques have received great interest in business as well as research in recent years, as the latest trend is to send increasingly complex functions such as research, development and engineering (RD&E) overseas. When offshoring involves high value functions, the transitions occur rapidly, and the associated risks and costs of failing increase. In addition to the hidden costs of offshoring and outsourcing, there is a risk of losing core competences over time or spillovers of critical knowledge to competitors in the new market. Despite the criticality of succeeding with their offshoring efforts, little is known considering of how companies handle the process of distributing work globally, and the capabilities they develop to manage offshoring efficiently. The objective of this thesis is to explore the routines and capabilities that organizations´ need to develop to make offshoring an integral part of the management global RD&E.  Two in-depth case studies are used to develop firm specific theories which can inform both the theory and practice of managing offshoring. Case A provides insight into a client-supplier relationship between the Swedish site of a multinational and its Indian service provider. The current challenges identified through the case study are paired with a retrospective analysis of the evolution of the decade-long relationship, to show how the cross-cultural interface has influenced the evolution of the relationship. With the assistance of a literature review, the findings are explained through the theoretical lenses of national culture, organizational culture and contextual factors. Case B provides insight into offshoring management in terms of a product management transfer from a Swedish site to a research center in China of the same multinational. Besides the insights into the transfer of responsibility for a complex product overseas, the case provides the base of an organizational capabilities framework for managing all stages in the offshoring process (decision, transfer, operations and governance stage). Four key capabilities were found to support the management of offshoring, namely; technological skills, process & tools, relationship management and knowledge management. / Effective Outsourcing/Offshoring of Research, Development, and Engineering

This thesis reports on the associations between a variety of factors related to the adoption and use of 76 well-known new product development (NPD) tools on NPD performance at the project level in small high technology firms. The specific factors of interest are determinants of tool adoption, tool diffusion, thoroughness of use, flexibility of use, tool adaptation, user familiarity with tools, and tool satisfaction. An invitation-only online survey was administered to 99 organisations fitting the criteria of this study to determine patterns of tool adoption and use. A variety of inferential statistical techniques was used to analyse the data. The results show lesser tool adoption patterns in comparison with larger firms elsewhere, with the majority of tools not used to their full potential. It furthermore provides useful insights into usage and performance attributes of tools, individually and collectively. Of significance is that a greater uptake of tools may not necessarily lead to increased NPD performance; instead, it is the degree of thoroughness of implementation that shows a direct association with performance improvements. The survey findings were followed up with in-depth case studies of five firms to investigate and explain observed phenomena, and assess the strengths and weaknesses of tool practices at the project level. The results show that practitioners’ tool needs change during the life of a project and become more sophisticated as the firm matures. They also explain why some tools are thoroughly used, and others not. The findings of this research have implications for both theory and practice. Theoretically, this study introduces different models and categories of tools and explains how their use can achieve a better overall understanding of tool application. Practically, the results provide managers and practitioners with several useful tool guides, benchmarking tables and models to aid in the selection and use of tools in NPD projects of any type.

To trust is to accept vulnerability. We need trust when we are dependent on others to achieve what we want, but cannot predict with certainty how they will act. Product development represents such a situation. This activity means to deal with profound uncertainty; creating something that has not existed before. In the process, innovators builds on what has gone before and realizes the potential of their ideas with the help of those around them. Trust lies at the heart of this shared journey into the unknown. This thesis provides a dynamic and multi-level investigation into how trust develops in a context of product development and how trust can be repaired after being violated. A key contribution is the illumination of as yet underspecified connections between trust at the group level and the organizational level and the identification of novel mechanisms underlying inter-organizational trust repair. Moreover, the thesis suggests implications of trust for product development management. An important contribution in this area is a deeper understanding of how trust can function as an organizing principle, which enables the simultaneous pursuit of structure and creativity. / <p>Diss. Stockholm :  Stockholm School of Economics, 2014.</p>

The organization I work in has 13 subsidiary businesses operating in the branded footwear and apparel industry. The industry currently faces significant macroeconomic and industry challenges. One of our biggest challenges is how to avoid excessive and wasteful new product development whilst still building an attractive range of products for the customer. So the focus of my research is on the management control and governance of the New Product Development (NPD) process to solve a pressing business problem. However, there is a gap in the literature. Many authors have claimed that our knowledge of the governance of NPD processes is incomplete and there is a dearth of actual studies in this area. My literature review looked at management control and in particular at the enduring problem of the need to generate control without stifling creativity. The literature led me to focus on the use of feedforward controls to influence NPD management teams to improve portfolio value and strategic alignment whilst simultaneously encouraging NPD experimentation. During this research I developed the concept of Feedforward Anticipatory Control (FAC), which encompasses the combination of feedforward control and double-loop learning. From this start my research question became “How does the use of FAC influence NPD management teams to improve portfolio value and strategic alignment?” From theory and my initial case study research I developed, tested and refined a tool for ascertaining the level of FAC sophistication in use by NPD teams in their development process. The tool was then used in action research interventions to help the teams develop their sophistication in the use of FAC. The tool was found to be useable, useful and have value. The action research case studies were embedded in a case study protocol to ensure the rigour of my research. This involved developing a framework to investigate the consequences of my interventions, in terms of both hard performance metrics and softer team perceptions. The contribution is in the use of management controls in NPD. The findings show that different levels of FAC sophistication can be applied in NPD and that the use of higher levels of FAC influences NPD teams to improve portfolio value and strategic alignment. The contribution to practice is an intervention “toolkit” that can influence NPD teams to develop higher levels of FAC sophistication and generate improvements in NPD portfolio performance.

Background: Baby boomers are placing a demand on the food industry for products that promote longevity, well-being, and contain functional ingredients for enhanced nutritional and health benefits. Objectives: Develop a pasta sauce with increased health benefits; conduct sensory and shelf-life testing; and conduct consumer acceptability tests. Methods: Study was conducted in four phases. Three sources of fibre were investigated (oat fibre, pea fibre and red lentils). Sensory analysis conducted to identify ideal level of red lentils in the pasta sauce followed by a shelf-life study. Chemical, physical and microbiological analyses were performed. Consumer acceptability testing conducted with one hundred and twenty-three baby boomers. Results: Red lentils at a concentration of 15% were identified as ideal source and amount showing no significant differences in analyses compared to other fibres, other concentrations and over 12 week storage. Participants were in favour of the color, flavour, odour and texture of the pasta sauce and willing to pay $0.34 more for a 750 ml jar compared to average commercial price. Conclusions: The pasta sauce may aid baby boomers in attaining daily recommendations of fibre and an alternative to commercial pasta sauces in offering lower sodium content.

Numerous works have been produced on the topic of Design for Manufacturing (DFM) to better educate the designers of products as to various methods of manufacturing and their specific requirements. It is the common aim of these works to eliminate so called "over the wall" product development in which procedurally ignorant designers pass largely un-producible design concepts to manufacturers, who are then required to make necessary refinements and changes. When applied correctly, DFM results in the efficient and economical production of well-designed products, whose forms have been attuned to the particular requirements of their final method of production at an early stage of development. However, one aspect of using such approaches is that design intent is frequently compromised for the sake of manufacturability and innovative design concepts are often dismissed as being unfeasible. Recent advances in additive manufacturing technologies and their use in the direct manufacture of end-use products from digital data sources has brought about a new method of production that is known as Rapid Manufacturing (RM). Unlike conventional subtractive machining processes, such as milling and turning which generate forms by removing material from a stock billet, RM parts are grown from an empty part bed using the controlled addition of specialised build materials. Additive manufacturing requires no forming tools, is unrestricted by many conventional process considerations and is capable of producing practically any geometry. The freedoms that are associated with this technology facilitate the design and realisation of product concepts that would be unachievable with any other method of production. This promotes an almost boundless design philosophy in which innovative product solutions can be designed to best meet the needs of specification criteria, rather than the production process with which they are to be made. However, unlike other forms of manufacturing, the newness of this technology means that there is no proven aid or tool to assist industrial designers in exploiting the freedoms that it offers. Using information that was collated in the literature review and case study projects, a systematic design approach was proposed and then tested in a series of user trials with groups of industrial design students and practicing industrial design professionals. The results of these trials are discussed, showing a common acknowledgement from both groups that the proposed DFRM tool was of assistance and that it had an influence upon their design work. However, whilst the student group were generally receptive toward tool uptake, the experienced designers showed more of a reluctance to abandon their own "tried and tested" methods in favour of the unknown and unproven approach. It is concluded that this attitude would be fairly representative of wider opinion and that the future uptake of any such tool would be reliant upon sufficient evidence of its successful application. Hence, suggestions are made for future work to continue tool development and for more validation trials to be conducted with its intended user group.

A system has been developed and is being used at H. M. -Ltd. for estimating the labour and overhead costs of components manufactured by a wide variety of production processes. The system uses multiple linear regression analysis to develop estimating equations that quantitatively measure the relationship between the production time of a component and the factors that influence this time. Production times can then be converted to cost using appropriate labour and overhead cost rates. The system uses design features only for predictor variables in the estimating equations. Hence designers with little concept of manufacturing methods can use the system to cost designs as they evolve. This feature therefore provides designers with a powerful cost optimization tool. The manufacturing time data used to develop estimating equations represents current operating conditions at Herbert Morris Ltd. Hence the estimated times can be used directly as standard times for the planning and control of manufacturing. In this way manufacturing costs will be directly linked to the design features of a product. Software has been developed to allow a computer to retrieve appropriate equations and compute the production times and costs of components. This software could form the basis for a larger system that also generates producibility data for designers. A method of allowing designers to estimate the development times for individual components and assemblies has been developed. This facility enables the design process to be scheduled such that the overall new product development time could be minimized. An important element of this scheduling method is the ability to allocate resources between components to be designed on the basis of relative cost and importance to. the overall success of the project.