Organisations are increasingly delivering their business through multiple complex programs and facing the challenge of building project management capability. An organisational Project Management Maturity Assessment is an effective method for establishing a baseline and provides an impetus for organisational change. The methodology allows for the setting of organisationally specific maturity goals, with the ability to implement improvements in a staged approach at a pace which is logical to that company. Over the past decade Project Management Maturity Models have become effective tools for benchmarking and driving improvements in organisational performance. This paper presents a case study in applying a project management maturity model to review, assess, and analyze the degree of organisational project management maturity of one of the national departments of the South African Government. This reflects the project management practices and capabilities of a national department of government. This model was a critical guide to setting targets for project management maturity and providing a clear path for organisational improvement. The focus of this paper is to not only to demonstrate the methodology and results of the assessment, but to also aim to report on the outcome of the study and make necessary recommendations for improvement. The attention of the research was focused on those departments which are involved in Public Private Partnership (PPP) projects. For reasons of confidentiality this strategic department in this dissertation is referred to as “The Agency”. There is currently one similar study that was carried out by Rwelamila (2007), in one of the large infrastructure departments in South Africa. Rwelamila (2007) found that the department’s programme management system was very poor and at the lowest level of maturity (level 1 out of 5). However, since Rwelamila’s (2007) findings the researcher’s underlying proposition of this research is that the levels of maturity of these organisations have improved and climbed to level 2 of the Project Management maturity ladder, based on the reasons indicated in the following two paragraphs. The fact of the modern business landscape is that organisations are changing in fundamental ways within a short space of time and at a fast pace — structurally, operationally, culturally — in response to globalization, new technology, competition, and the world economy that is at a historic turning point. The researcher further considered the fact that organisations are under pressure to improve performance in order to continue to be successful in the global marketplace and therefore they strive on daily basis to improve on their projects or program delivery in order to attain competitive advantage and sustained growth. Therefore, in light of these factual considerations, the researcher deemed it appropriate to evaluate without delay the current levels of maturity in similar organisations to those evaluated by Rwelamila (2007). Effective organisational project management is a source of competitive advantage and as such places the levels of organisational project maturity at the nexus of the indicated fundamental shifts. Today, effective Organisational Project Management is top of mind as a competitive weapon and the most successful firms are innovating not only their offerings and business models, but changing their project management processes. To achieve dramatic performance gains, companies find that they must rethink, or transform, the way they manage their projects or programs. In order to achieve the study objectives two models were used, the first model being called “Organisational Project Management Maturity (OPM3)” and second being “Project Management Maturity Matrix Model” were used as a tools to assess the degree of The Agency’s project management maturity/competence and highlighted a recommended path for improvement of its overall effectiveness.OPM3 is an acronym for the Organisational Portfolio, Program, and Project Management Maturity Model- a standard developed under the stewardship of Project Management Institute. The purpose of the OPM3 model is to provide a way for organisations to understand organisational project management and to measure their maturity against a comprehensive and broad–based set of organisational project management Best Practices. OPM3 also helps organisations wishing to increase their organisational project management maturity to plan for improvement. An evaluation of the performance of The Agency and its projects/programs was carried out in relation to its scope of mandate in order to assess its PM competence and maturity. The assessment of the degree of organisational project management maturity of The Agency provided the basis to evaluate its success in achieving the best-in-class project management practices. The results of the assessment provided the opportunity to make recommendations designed to channel The Agency to a path that will continually improve and develop its competitive position and promote its business by projects. The researcher therefore considered it imperative to examine the degree of maturity of project management in the national department of a public sector based on the OPM3 and Project Management Maturity Matrix maturity models. The project management maturity model is a widely accepted concept in business. It shows different stages of the project management development in a corporation. It is worth mentioning that these systems and process do not guarantee success, they just increase the probability of success. The findings of this study indicate that The Agency is at Ad Hoc/Standardize phase (level 1) of maturity. The study is concluded with recommendations which could assist The Agency to plan for improvement and increase its degree of maturity against the Best Practices and capabilities identified in the OPM3 Standard.

The competences of project managers are a vital role in projects success. An exten-sive literature survey was conducted to determine the constitution of an adequate knowledge base for would-be project managers. A detailed literature study was conducted. The literature review discussed how to assess project management competencies. Technical skills and social cultural skills were identified from the literature review. A comprehensive list of criteria was used to generate the critical success factors.Based on the critical success factors that were obtained from the literature in the content for the knowledge base was constructed. This research then started to address what constitutes certification requirements. Certification programs were identified globally for the study. This study identified what the certification programs offered. This research started by proposing a knowledge base and using the “grounded theory approach” used content analysis to compare the proposed knowledge base with project management certification programs. The study concluded with recommendations on the gaps that exist in project man-agement certification programs.

This research is addressing the causes and effects of project delays in the coal mining industry in South Africa. A literature review was conducted and it was found that the causes of delays are extensively researched in the construction industry with only limited reference to delays in the mining industry which are mainly risk based. The effects of delays are predominantly listed as timing and cost effects.

To contribute to the field of research of Projects as Social Processes, this research study will investigate the various aspects of social processes in the project environment. The study will be qualitative in nature and will use a case study methodology investigating the social processes experienced by the project managers of the various subsystems of Bombardier Transportation, as part of the Bombela Concession Company, in the delivery of the Gautrain Rapid Rail Link project. Project Managers were interviewed to understand how they experience the social processes taking place in the project environment as well as how they handle and approach these social interactions. The above methodology used in this exploratory case study is specifically used to develop a justification for enlarging the existing methodological Project Management Bodies of Knowledge (PMBOK) and the Life Cycle processes applicable to System Engineering to include Social processes.

Healthcare is a topic that matters since it aims to ensure better well-being for people. An important and essential part of health care is medical devices since it has the potential to increase the quality of life for people with a health problem. Among the suppliers of innovation, the medical device industry is a dynamic field providing thousands of products to the market every year with the aim to enhance people's lives. However, there are many actors that influences the medical device development such as regulations that ensures that medical devices follow a specific procedure during development, at the same time buyers and end-users need to be integrated throughout the medical device design, this results in challenges during medical device development. This thesis focuses on new product development (NPD) and investigates how projects are managed in a medical device context. Furthermore, the thesis elaborates projects of different novelty and the influence from the characteristic of complexity. This is done with a single-case study of a case company that develop and market medical devices. The empirical findings shows that the main challenges are in the area of clinical studies and product development, furthermore, managing NPD projects in a medical device context deals with specialized knowledge that is dispersed among a group of actors which can influence the development of the medical device no matter the novelty. It was found that the difference between the studied projects was minor in terms of complexity. Though, it was noticed that the project of radical novelty had more interaction with the end-user, which can relate to uncertainty in the function of the product, as a consequence from being completely new product. As a result from the findings, the implication is that the projects can not be treated and managed similarly as a result from uncertainty, thus, it depends on the integration of actors, consequently, influencing time of development and resources. This thesis contributes to the community of companies operating in a medical device context where there is minor focus on complexity in projects, it was found that it might be beneficial to make distinctions in complexity characteristics when identifying challenges and addressing NPD projects in a medical device context.

Thesis (MBA)--Stellenbosch University, 2014. / ENGLISH ABSTRACT: Ensuring the delivery of an investment is crucial for organisations as significant amounts of operating and capital expenditure is spent on information systems. Regrettably, many organisations today have no accurate techniques for forecasting and warranting the success of information system projects and many rely on the traditional project management triple constraint criteria alone, which encapsulate time, cost, and quality. Many chief executive officers (CEOs), chief information officers (CIOs) and other executives have difficulty in justifying their investments and return on investment (ROI) in information systems. Since the 1970s many articles have been written and much research conducted on the topic of information system project success. However, there is still no consensus on an agreed upon definition and robust methodology to measure the success of information system projects (ISPs). This research attempted to determine if organisations measure the success of their ISPs. In addition, the researcher aimed to pinpoint what key success factors and critical success criteria organisations use, and how these are applied to measure information system project success (ISPS). To reach these objectives, qualitative research was conducted by means of a study of the literature on the topic, a pilot survey, and semi-structured interviews in order to gather expert opinions and information pertaining to the measurement of ISPS in industry. It was found that most project managers and companies still rely on the traditional triple constraint to determine the success of their information system projects. Moreover, this phenomenon exists due to a lack of knowledge on the topic, top management buy-in, time and resources, and a perception that the costs to get a measurement system in place outweigh the benefits to be gained from it.

published_or_final_version / Real Estate and Construction / Master / Master of Science in Construction Project Management

published_or_final_version / Surveying / Master / Master of Science in Construction Project Management

published_or_final_version / Real Estate and Construction / Master / Master of Science in Construction Project Management

published_or_final_version / Business Administration / Master / Master of Business Administration