Masters in Public Administration - MPA / Participatory monitoring and evaluation today, gives a whole new approach to participation. Local communities can now fully participate and be involved from the initiation of a project or from the beginning of a project, right up until when the project is completed as well as fully participate in the evaluation process as well. This goes a long way towards ensuring programmes, projects and policy outcomes are achieved. As a result, PM&E largely improves public accountability as well as improves community participation in the delivery of services to meet their needs. It ultimately enables communities to take ownership of policies, programmes and projects designed to meet their needs and to improve the quality of services provided to them. Thus, this research seeks to monitor and evaluate the participatory nature of the C3 Notification system towards improved service delivery within Site C Khayelitsha community. The challenge confronting many communities such as Site C Khayelitsha, is the inability of government to allow the communities fully take ownership of community projects and programmes designed to improve service delivery. This leaves a huge gap in truly ascertaining what communities truly want and what they need. Through the use of a mixed research method, a total of 50 respondents (users of the C3 notification system) living in Site C Khayelitsha were randomly selected and administered questionnaires; and 5 in-depth interviews were conducted with City of Cape Town officials in the Department of Solid Waste Management. From the data collected, the following research findings were ascertained. It was evident that there was a lack of awareness around the various channels through which users could log complaints. Many users found the Municipal offices and Call Centre an easier way to log complaints as compared to the other channels provided by the City to log complaints. It also revealed that services were not provided within the period stipulated in the Service level agreements. The qualitative analysis also underlined critical factors affecting the City of Cape Town and users of the C3 notification system in Khayelitsha. Call Centre agents obtain incomplete information of service requests or complaints logged by users and users fail to provide complete information when logging service requests especially through e-service channels provided to log complaints. Both mistakes contribute to the delay or non-response of the City of Cape Town to service requests or complaints.

Includes bibliographical references / The development of subjecting government procurement awards to judicial review is a relatively recent development in South African law. It accords with a similar development in the United States, as well as South Africa's own constitutional requirements of transparency and public accountability. Given the often lucrative nature of public contracts, challenges to the lawfulness of government procurement awards have become a regular occurrence in South Africa. However, the setting aside of such an award does not automatically follow upon a finding of unlawfulness. For a number of reasons, a court may decline to set aside an unlawful government procurement award. This raises a number of interesting questions, particularly with regard to how such a decision may be reconciled with, and the implications this may have for, the principle of legality and the Rule of Law. This dissertation will address these issues, arguing that, ultimately, the concerns are resolved by appreciating the nature of the principle of legality, and the Rule of Law's place as a value in society.

Throughout their history in America, museums, including those of art, have adapted according to their environment. One result of this adaptability is that objects in art museum collections are not as permanent as those outside the museum field tend to believe. As scholarship, funding, and audiences change, objects which at one time were considered pertinent to a museum collection may be deaccessioned, the term used for when a museum removes an accessioned object from its permanent collection. Yet deaccessioning in America tended to remain the exception, rather than the rule, until the last three decades of the twentieth century. How deaccessioning became a normal element of collections management in the late twentieth century can be understood as a consequence of a number of factors, including a change in the institutional and economic climate in which art museums operated. Examining some of the factors leading to the normalization of deaccessioning, at least for those in the museum community, can help us better understand the implications of such a shift.

In recent years, non-governmental organizations (NGOs) in Hong Kong have been facing tremendous challenges and demands from both the external environment and internal administrative mechanisms. Regarding the external environment, Hong Kong is facing a major political change in 1997 as its sovereignty will be returned to Mainland China. However, it is perceived that there are many differences in both the conceptions and the administrative systems of both Hong Kong and China. In view of the task environment, as opposed to the general environment, the Social Welfare Department is now conducting a `subvention review' exercise. Such an exercise attempts to re-examine the current funding arrangements and the partnership relationship between the government and the NGOs. Service contracts between the funder and the service providers are recommended as the future mode of operation in the subvention policy. In addition, the NGOs will also be required to conform to a list of performance standards which are categorised into four major dimensions, namely, the provision of information, service management, the management of clients and a respect for clients' rights. Not only the rise of managerialism, but public accountability and the empowerment of clients are also perceived as prominent issues affecting the administrators. Based on a research study conducted by the author, this paper will examine the above issues in detail. It also examines the value orientations of the social work administrators in the voluntary sector during their decision-making processes. Various organization theories such as contingency theory, political economy and resources dependency perspective are adopted as the organizing framework for the analysis. Patterns of service development and patterns of management development have been constructed after examining twenty-five voluntary organizations. Four domains of strategic planning and management are covered in the study, including Domain Enlargement mode, Domain Enhancement mode, Domain Restructuring mode and Domain Reduction mode. A questionnaire was also constructed in order to examine the views of the chief executives in terms of their choices of strategies and approaches in responding to environmental changes, with respect to the organizational attributes, including organization size, complexity of service nature, religious background, and level of subvention from government funding.

This thesis focuses on the search for accountability processes related to the standard setting powers of a transnational regulatory network that operates in the highly complex and uncertain environment of global finance: the Basel Committee on Banking Supervision (BCBS). The thesis draws upon and builds on two main resources: the academic literature from international law, political science, international relations and public administration about the concept of accountability and- as a theoretical framework - Niklas Luhmann's idea of communication which suggests that communication is a selection process rather than a process of transmission. In this selection process the idea of meaning in the sense of a common understanding is paramount. The analysis focuses on the key milestones of the Basel Committee's work: the Concordat, as well as the Basel I, Basel II and Basel III accords. The thesis also draws on a qualitative original data set compiled by the author, made up of extracts of discussions of the Basel Committee's work in the international financial journalistic press. Additionally, official documents and press releases from the BCBS were coded by classifying them into common themes (such as minimum capital standards or the delay on the implementation timetable of Basel III) and the thesis' analysis assessed whether they formed part of an accountability process (i.e., whether they asked for an account, responded to an accountability claim, judged an accountability claim and referred to which consequences should follow the judgement). On the basis of this thematic analysis the thesis identifies five accountability processes in relation to the work of the Basel Committee based on communication. These revolve around the standards for minimum capital requirements in Basel II, the standards for debt exposures of banks lending to small and medium size enterprises, the over complexity of the Basel III accord, the alleged detrimental effects of the Basel accord for US banks, and the delay in the schedule to implement Basel III. Drawing on Luhmann's ideas about communicative events, the thesis develops a novel account of communicative accountability that explains accountability as the decentred and flexible communicative interaction between an accountor and an accountee whose communications have to resonate with an epistemic community. This epistemic community plays the role of a social system in which expectations about the exercise of regulatory powers of the Basel Committee are managed. The thesis argues that this process of communicative accountability can be empirically traced and that it is significantly facilitated by reliance on a shared language and expertise of a common professional community to which both the Basel Committee and a wider professional community belong to. The thesis argues that while the concept of communicative accountability developed through the research can be used to identify processes which seek to render TRNs like the BCBS accountable, these processes may also lack sufficient legitimacy, in the sense of formal power from a recognized source such as a state or an international organization underpinning these accountability processes. Increased legitimacy matters because it would enhance certainty in an accountability process and therefore, help to identify more clearly the legitimate accountor and to uphold his or her authority to ask for the account. Hence, as a whole, this thesis contributes towards the quest for alternative ways of understanding and improving accountability mechanisms in relation to the exercise of regulatory powers by globalized regulatory institutions in a transnational sphere such as the BCBS.

Thesis advisor: Marc Landy / Prior to the passage of the 17th Amendment, senators were selected by state legislators, a measure designed to remove them from fluctuations of popular whim. By 1913, reformers, having assailed members of the Senate as insular to the changing needs of their constituents, pressed for fundamental, structural reform, including direct popular elections. But few works have assessed the nature of senatorial campaigns under the indirect regime. I research contemporaneous newspaper coverage and personal correspondences of individual senators to better glean their levels of sensitivity to re-election pressures — a significant qualitative contribution to the discourse. And I measure the extent to which a state’s political conditions influenced the tendency for senators to engage in public appeals for popular support. Senatorial elections were already pseudo-democratic before 1913, experiencing an emergent element of popular legitimacy as public sentiment meaningfully informed the process and conduits for public accountability were expanding. In stark contrast to prevailing perceptions, senators were keenly sensitive to electoral pressures. By cultivating popular support, they regularly tried to bolster their positions vis-a-vis powerful party leaders, state legislators, and pivotal decision-makers. But the strategy was risky as well, for a poor showing in the November elections invited intra-party challenges. Ultimately, my dissertation tells a story of how parties adapted to changing conditions to remain politically viable and survive in a new age, granting concessions to the electorate which were designed to promote greater popular participation whilst maintaining overall control over the process. The crusade for reforming the senatorial selection method was conducted on behalf of reformers who sought to redress perceived inequalities and dysfunction in the system. Debates over the balance between democratic self-government and the importance of whom Jonathan Rauch term “the middlemen” continue to percolate, colorizing the dispute within the Democratic Party over the role of superdelegates and efforts to abolish the Electoral College. And my research explores the intersection of democratic reforms and racialized politics with the adoption of the invidious “white primary” in South Carolina and the factors which gave rise to the race-baiting, populist demagogue Benjamin Tillman — the precursor to modern-day populists and illiberal democracies. / Thesis (PhD) — Boston College, 2020. / Submitted to: Boston College. Graduate School of Arts and Sciences. / Discipline: Political Science.

National parliaments (NPs) are vital to the European Union’s (EU’s) democratic legitimacy. They are tasked with controlling their governments through oversight and scrutiny while providing a deliberative forum by offering policy alternatives, informing, and connecting citizens to the EU. NPs can only provide public accountability if they adequately meet these challenges, ensuring a well-informed citizenry that is able to form and vote according to their preferences on European integration. To do this, Members of Parliament (MPs) need to publicly communicate EU issues and important developments concerning the EU project. Yet, the use of the communicative function of NPs in EU affairs remains underexplored and questions of public accountability unanswered. Against this background, this study aims to shed light on the general salience of the EU in the plenary by adopting a principal-agent framework to analyze the factors that co-vary with the willingness of MPs to discuss the EU. Employing regression analysis on a novel dataset with observations from 17 European NPsincluding over 20,000 plenary protocols from 2006-2019, this study notes a general upwards trend of the emphasis MPs put on the EU over time, driven by critical junctures, most notably, the Lisbon treaty and the Eurozone crisis. The results of this study also indicate that MPs are most consistently responsive to elections and other key EU events. Besides, factors related to authority transfers and EU legislation as well as strategic party incentives determine how much MPs use their communicative function in the plenary. Nevertheless, this study unveils some challenges to the democratic legitimacy of the EU.

This thesis investigates whether different public accountability forums interact with one another when they oversee the same decision maker. It contributes to the larger study of how decision makers are held to account in constitutional democracies where the simultaneous operation of multiple accountability relationships has become routine. Looking beyond the dominant assumption that multiple forums autonomously assess a decision maker's accountability against different and diverging standards, I aim to understand whether forums can influence the standards against which other forums evaluate the same decision maker. I draw on political and normative understandings of public accountability to answer one central question: do different public accountability forums interact with one another in a way that influences the scope of what a decision maker is obliged to account for and the normative standards against which that account is evaluated? Answering this research question involves examining the mechanisms by which interactions might occur and the motivations of actors to interact. I begin by critically reviewing the literature on multiple accountabilities, arguing that existing approaches can only partially explain how public accountability is constructed in multiple accountability regimes. I argue the focus on typologies of accountability emphasise the attributes of individual forums and overlook the broader dynamics of the accountability regime. I then develop an analytical framework to examine how the interactions between different forums, and other actors, might reshape the accountability dialogue. This framework is used to analyse the case of the Murray-Darling Basin Plan in Australia (2008-2012). By presenting a contextSrich analysis of interactions between forums, and other actors, I find that multiple forums act in concert with one another and other actors to contest and then reshape the standards against which the two decision makers are evaluated. The thesis concludes by discussing the implications of recognising accountability interactions for understanding multiple accountability regimes.

This study was undertaken with the purpose of analysing the public accountability system of secondary schools in the Johannesburg North District. It also tested the relationship between the accountability system and the effectiveness and efficiency of secondary schools. Over and above principals, learners and parents, the study also utilised numerous published literature to analyse the current accountability system. The findings of the empirical study revealed that there were disparities between the literature review and the current accountability system. Three major findings were made by this study. Firstly, there is a lack of synergy between internal and external accountability systems. Secondly, there are different accountability systems used by different secondary schools in the same District and lastly grade twelve results are used to measure the effectiveness and efficiency of secondary schools in the chosen District. In conclusion, proposals which may assist in improving the current accountability system were made. / Public Administration and Management / M. Tech. (Public Management)

The development of the International Financial Reporting Standard for Small and Medium-sized Entities (IFRS for SMEs) was based on the demand for a more simplified financial reporting standard, compared to International Financial Reporting Standards (IFRS). Despite simplifications, the requirements of the IFRS for SMEs are still regarded complex and costly to apply, especially for micro entities in developing countries such as Namibia. Consequently, there is a need to further simplify financial reporting requirements for micro entities in the form of a third-tier financial reporting standard. A third-tier standard can take the form of either a separately developed standard or a simplification of existing standard(s). There are more advantages to the development of a standard based on existing standard(s), taking into account the Namibian financial reporting environment. It is therefore recommended that Namibia develop a third-tier standard based on the IFRS for SMEs. / Financial Accounting / M. Phil. (Accounting Science)