Luk, Ching Yuen. / Thesis submitted in: November 2007. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2008. / Includes bibliographical references (leaves 251-281). / Abstracts in English and Chinese. / Abstract --- p.i / Acknowledgements --- p.viii / Table of Contents --- p.xi / Abbreviations --- p.xvii / Chapter Chapter 1: --- Introduction --- p.1 / Chapter 1.1 --- Introduction --- p.1 / Chapter 1.2 --- Background Information about E-government --- p.1 / Chapter 1.3 --- Current E-govemnient Literature and Research Gaps --- p.1 / Chapter 1.4 --- Research Questions of This Study --- p.4 / Chapter 1.5 --- The Layout of This Study --- p.5 / Chapter Chapter 2: --- Literature Review on E- Government --- p.6 / Chapter 2.1 --- Introduction --- p.6 / Chapter 2.2 --- Background on E-government --- p.7 / Chapter 2.3 --- Definitions of E-government and E-government Stage Models --- p.8 / Chapter 2.4 --- Literature Review --- p.11 / Chapter 2.4.1 --- The Studies of E-government Websites --- p.11 / Chapter 2.4.2 --- The Studies of E-government Services --- p.16 / Chapter 2.4.2.1 --- The Importance of Studying E-government Services --- p.22 / Chapter 2.4.3 --- The Studies of E-government in Asia --- p.26 / Chapter 2.4.3.1 --- The Importance of Studying E-government in Asia --- p.28 / Chapter 2.4.3.1.1 --- The First Reason: Local Variations Between Western and Asian Countries --- p.28 / Chapter 2.4.3.1.2 --- The Second Reason: Outstanding E-government Performance of the Four “Little Dragons´ح in Asia --- p.33 / Chapter 2.4.3.2 --- The Importance of Studying Hong Kong E-government --- p.34 / Chapter 2.5 --- Conclusion --- p.40 / Chapter Chapter 3: --- The Development of Hong Kong E-Government --- p.41 / Chapter 3.1 --- Introduction --- p.41 / Chapter 3.2 --- Background on the Rise of E-government Worldwide --- p.42 / Chapter 3.3 --- The Government Information Technology Initiatives in the Colonial Era --- p.42 / Chapter 3.4 --- The Development of E-Government in the HKSAR --- p.46 / Chapter 3.4.1 --- Three “Digital 21´ح IT Strategy Documents --- p.47 / Chapter 3.4.2 --- Institutional Arrangements for the Development of E-Government --- p.50 / Chapter 3.4.3 --- Categories of E-Government Projects --- p.54 / Chapter 3.4.3.1 --- The Category of Government-to-Business (G2B) --- p.55 / Chapter 3.4.3.2 --- The Category of Government-to-Employee (G2E) --- p.55 / Chapter 3.4.3.3 --- The Category of Government-to-Government (G2G) --- p.56 / Chapter 3.4.3.4 --- The Category of Government-to-Citizen (G2C) --- p.56 / Chapter 3.5 --- The Performance of the Hong Kong E-government --- p.61 / Chapter 3.5.1 --- Local Measurements --- p.61 / Chapter 3.5.1.1 --- The Measurement of E-government Programme: Realizable Savings and Notional Benefits --- p.62 / Chapter 3.5.1.2 --- The Measurement of GIC Portal: the Total Number of Page Views and the Average Monthly Page Views --- p.62 / Chapter 3.5.1.3 --- "The Measurement of the ESD Scheme: the Target for Providing E-option for 90% of Public Services, the Number of Hit, the Number of E-government Transactions, and the Take-up Rate of ESD Services" --- p.63 / Chapter 3.5.1.4 --- The Household Opionion Survey on E-Government --- p.65 / Chapter 3.5.2 --- International Benchmarking --- p.66 / Chapter 3.5.2.1 --- Accenture Reports: The Measurement of E-government Leadership --- p.66 / Chapter 3.5.2.2 --- Taylor Nelson Sofres: The Study of Government Online (GO) --- p.67 / Chapter 3.5.2.3 --- Brown University: Global E-government Survey --- p.68 / Chapter 3.5.3 --- International Awards --- p.68 / Chapter 3.6 --- Problems about Current Measurements of the Performance of E-government --- p.68 / Chapter 3.6.1 --- Local Measurement: the Problem about Realizable Savings and Notional Benefits --- p.69 / Chapter 3.6.2 --- Local Measurement: the Problem about E-option and the Number of Online Public Services --- p.70 / Chapter 3.6.3 --- Local Measurement: the Problem about Hit Rate --- p.72 / Chapter 3.6.4 --- The Disadvantages of Current Local Measurements --- p.73 / Chapter 3.6.5 --- What the International Measurements Cannot Tell --- p.73 / Chapter 3.7 --- Conclusion --- p.75 / Chapter Chapter 4: --- Theoretical Framework --- p.77 / Chapter 4.1 --- Introduction --- p.77 / Chapter 4.2 --- Research Questions of This Study --- p.77 / Chapter 4.3 --- The Theoretical Framework of Leadership and Stakeholders --- p.79 / Chapter 4.3.1 --- The Theoretical Framework of Leadership --- p.79 / Chapter 4.3.1.1 --- The Definition of Leadership --- p.80 / Chapter 4.3.1.2 --- Leadership versus Management --- p.81 / Chapter 4.3.1.3 --- Leadership Theories --- p.83 / Chapter 4.3.2 --- The Theory of Stakeholders --- p.84 / Chapter 4.4 --- The Success/ Failure of E-government Services --- p.88 / Chapter 4.5 --- Research Hypotheses --- p.90 / Chapter 4.5.1 --- Leadership --- p.90 / Chapter 4.5.2 --- Stakeholders --- p.98 / Chapter 4.6 --- Conclusion --- p.111 / Chapter Chapter 5: --- Research Design and Data --- p.112 / Chapter 5.1 --- Introduction --- p.112 / Chapter 5.2 --- Research Methodology: Comparative Case Studies --- p.113 / Chapter 5.2.1 --- Reasons for Choosing E-stamping Service of IRD and Online Application for Renewal of Vehicle Licence Service of TD as Case Studies --- p.114 / Chapter 5.2.1.1 --- The First Reason: Limited Counter Services Being Put Online --- p.114 / Chapter 5.2.1.2 --- The Second Reason: Having Different Leadership and Stakeholders --- p.119 / Chapter 5.3 --- The Conduction of Comparative Case Studies: Data Collection --- p.119 / Chapter 5.3.1 --- Documentation --- p.120 / Chapter 5.3.2 --- Archival Records --- p.122 / Chapter 5.3.3 --- Direct observation --- p.123 / Chapter 5.3.4 --- Interviews --- p.124 / Chapter 5.4 --- The Methodology for Studying the Data: Content Analysis --- p.125 / Chapter 5.5 --- The Operationalization of Hypotheses --- p.128 / Chapter 5.5.1 --- Operationalizing the Concept of Leadership --- p.128 / Chapter 5.5.1.1 --- Articulating and Promoting Acceptance of Vision and Strategy --- p.128 / Chapter 5.5.1.2 --- Facilitating the Development of E-government Service and Structuring Implementation Effectively --- p.129 / Chapter 5.5.2 --- Operationalizing the Concept of Stakeholders --- p.130 / Chapter 5.5.3 --- Operationalizing the Concept of Service Quality of E-government Services --- p.131 / Chapter 5.6 --- Results of Data Collection --- p.132 / Chapter 5.6.1 --- Documentation --- p.132 / Chapter 5.6.1.1 --- Documents of the Legislative Council --- p.132 / Chapter 5.6.1.2 --- Publications and Press Releases from the Websites of IRD and TD --- p.133 / Chapter 5.6.1.3 --- Newspaper Clippings --- p.134 / Chapter 5.6.1.4 --- University Libraries --- p.134 / Chapter 5.6.2 --- Archival Records --- p.134 / Chapter 5.6.3 --- Direct Observation --- p.135 / Chapter 5.6.4 --- Interviews --- p.136 / Chapter 5.7 --- Conclusion --- p.138 / Chapter Chapter 6: --- Research Findings --- p.139 / Chapter 6.1 --- Introduction --- p.139 / Chapter 6.2 --- Research Findings --- p.145 / Chapter 6.2.1 --- E-stamping Service --- p.145 / Chapter 6.2.1.1 --- Leadership of IRD --- p.145 / Chapter 6.2.1.2 --- Stakeholders of IRD --- p.157 / Chapter 6.2.2 --- Online Application for Renewal of Vehicle Licence Service --- p.167 / Chapter 6.2.2.1 --- Leadership of TD --- p.167 / Chapter 6.2.2.2 --- Stakeholders of TD --- p.178 / Chapter 6.3 --- Conclusion --- p.182 / Chapter Chapter 7: --- "Discussion, Implications and Conclusion" --- p.185 / Chapter 7.1 --- Introduction --- p.185 / Chapter 7.2 --- Discussion and Implications --- p.187 / Chapter 7.2.1 --- About Leadership --- p.188 / Chapter 7.2.2 --- About Stakeholders --- p.191 / Chapter 7.2.3 --- The Intertwined Relationship between Leader and Stakeholders --- p.194 / Chapter 7.2.4 --- The Debate of Local Variations Between Western and Asian Countries/ --- p.198 / Chapter 7.3 --- Conclusion and Future Studies --- p.198 / Appendices --- p.201 / Appendix 2.1 Distribution of Articles about E-government Websites and E-government Services in 11 Journals of Public Administration and Information Systems and Communication (2002-2006) --- p.201 / "Appendix 2.2 Number of E-government Articles on Western Countries, Asian Countries, and Comparative Studies Incorporating Asian Countries in 11 Journals of Public Administration and Information Systems and Communication (2002-2006)" --- p.205 / Appendix 2.3 Details of E-government Articles in 11 Journals of Public Administration and Information Systems and Communication (2002-2006) --- p.207 / Appendix 2.4 The Booklist of E-government and the Categories of Books about E-government --- p.211 / "Appendix 2.5 The Survey Result of Journal Articles about E-government in the Four “Little Dragons""" --- p.217 / Appendix 3.1 List of Home Pages of Departments/Branches and Government Related Organizations Up to July 5，1996 --- p.218 / Appendix 3.2 The 1998 “Digital 21 Strategy´ح： 18 Initiatives in Four Areas --- p.219 / Appendix 3.3 The 2001 “Digital 21 Strategy´ح： 23 Initiatives in Five Key Result Areas (KRAs) --- p.220 / Appendix 3.4 The 2004 “Digital 21 Strategy´ح： 45 Initiatives in Eight Main Areas --- p.221 / Appendix 3.5 A List of 22 Relevant Papers on the Development of E-government (1998-2006)/ --- p.223 / Appendix 3.6 E-government Services Provided by Ten Government Departments and Agencies under the First Phase of the Electronic Service Delivery Scheme --- p.227 / Appendix 3.7 Breakdown of the Per Year Savings Generated from the Computerization Projects in Various Stages of Funding in 2001-02 --- p.229 / Appendix 3.8 Usage of some Representative ESD Services --- p.230 / "Appendix 3.9 Focus, Methodology, and Research Findings of International E-government Reports" --- p.231 / Appendix 3.10 Illustration on Setting E-government Target --- p.236 / Appendix 3.11 50 Most Popular and Frequently Used Public Services Provided With An E-option --- p.237 / "Appendix 3.12 Comparison Data for Hits, Page Views and Visitor Sessions (6 months)" --- p.239 / Appendix 4.1 Stakeholder Definitions Arranged in Chronological Order --- p.240 / Appendix 4.2 Shareholder Groups in the Three Case Studies --- p.245 / Appendix 5.1 Flow Chart for Existing Stamping Process´ؤTenancy Agreement --- p.246 / Appendix 5.2 Flow Chart for Existing Stamping Process´ؤOther Documents (Including Lease) --- p.247 / Appendix 5.3 The Flow Chart for Existing Stamping Process´ؤ Property Transfer Documents --- p.248 / Appendix 5.4 The Interview Schedule --- p.249 / "Appendix 6.1 Total Number of Instruments Stamped, Number of Stamped Documents Per Post, and Average Number of Callers Per Day at the Stamp Office" --- p.250 / Bibliography --- p.251

published_or_final_version / Public Administration / Master / Master of Public Administration

published_or_final_version / Politics and Public Administration / Master / Master of Public Administration

E-engagement in public policies can be defined as citizens’ connection with and participation in making public policies. The primary goal of connecting citizens during making public policies is to improve efficiency of the governance of government and the acceptance of public policies. To enhance public engagement in making public policies, the Hong Kong Government is trying out to take soundings from the community and to gauge public views on the government and public policies through social media platform, such as Facebook, twitters, blogs and so on. To evaluate the implementation of social media of the Hong Kong Government, including how the social media encourages public engagement in public policies, how and why the government employs the views collected from social media platforms in making public policies, framework of Public Involvement Spectrum in Local Governance put forward by the International Association for Public Participation (IAP2), its adapted form developed by Lukensmeyer and Torres and case studies methodology will be applied in this dissertation. This dissertation sought to understand more on the implementation of social media by the Hong Kong Government and what strategy should be applied by the government in e-engagement. This study suggested that the Hong Kong Government tend to use social media to inform, involve and collect views from the public rather than empowering the public in making public policies. And the Hong Kong Government has successfully increased public awareness of certain public policies or issues through social media platform but the acceptance on certain policies or the support rating for the Government may not be benefited from the use of social media. Based on the analysis and observations from this study, it provides a useful and practical roadmap for future study and development of social media in e-engagement. / published_or_final_version / Politics and Public Administration / Master / Master of Public Administration

published_or_final_version / Public Administration / Master / Master of Public Administration

Ip Po Na. / Thesis (M.Phil.)--Chinese University of Hong Kong, 1999. / Includes bibliographical references (leaves 63-72). / Abstracts in English and Chinese.

published_or_final_version / abstract / Politics and Public Administration / Master / Master of Philosophy

published_or_final_version / Public Administration / Master / Master of Public Administration

published_or_final_version / Public Administration / Master / Master of Social Sciences

先秦時期，隨著列國戰事的劇烈，各國君主對國內山林藪澤資源需求亦愈加增強。為加強對這些自然資源的掌控，便導致了本文的研究對象--「地方都官」的出現。所謂「都官」，即中央機構的總稱，同時包括了真正處於中央的機構，及它們設於地方的分支單位。這些位於地方的都官，與它們的中央主幹機構一樣，屬於非治民官，與郡、縣等直接面對人民的治民官有所不同。 / 本文首先嘗試對秦漢「地方都官」實際包括的各種機構作出考釋，並嘗試歸納地方都官的命名方式，以及對地方的縣級都官在漢代官僚系統中的地位進行探討。其次，本文又嘗試以鹽、鐵、田、工四種地方都官為例子，復原地方都官的行政架構，結果顯示，雖然這四種地方都官各自經歷了行政組織上的變革，但整體來說，四種地方都官組織的基本結構大致相同，擁有一套共用的五層組織結構。而在地方都官的裁判權方面，地方都官雖然擁有治獄、訊獄、覆獄的權力，但這種權力無疑只在處理屬吏瀆職罪行的行政程序時方可體現。事實上，地方都官在制度上雖屬中央官，但本身在行政上的各方面皆從屬於所在的郡、縣；這種二重的特質，在田官的個案身上便得到徹底的展現。 / 最後，這些掌控帝國山林藪澤資源、為皇家服務的地方都官，因維持其生產的成本極其巨大，故在西漢末時便漸漸被廢置。至東漢時，那些還未廢置的地方都官，亦正式劃歸地方，成為隸屬於郡的機構，不復以往中央官的性格。 / During the Warring States period, there was an increasing demand over natural resources. To have better control over these strategic resources, the central government departments established certain regional branch-offices. Unlike commanderies 郡 and counties 縣, these branch-offices, which similar to their central counterparts, were not responsible for civil affairs and were regarded as Dū-guān 都官. For the sake of convenience, these branch-offices are entitled in a somewhat contradictory way through the article --“regional Dū-guān 地方都官. / Chapter 3 details the macro-organization of regional Dū-guān established during Qin and Han, summarizing a total of 23 different types of regional Dū-guān. It further places the regional Dū-guān under the bureaucratic system as a whole, examining their responsibilities and roles in Han bureaucracy. / Chapter 4 narrows the scope of investigation by selecting four regional Dū-guān, namely, Offices of Salt and Iron 鹽、鐵官, Offices of Farming 田官, and Offices of Workmen 工官, using them as examples to reconstruct the administrative framework of regional Dū-guān. Astonishingly, although these regional Dū-guān had their own specialties, they did maintain a parallel administrative framework, reflecting their nature of not committing to civilian administrations. / Chapter 5 follows a study on the jurisdiction of regional Dū-guān, elaborates that given a complete right in investigation, adjudication, and lawsuits reviews, regional Dū-guān could only execute their jurisdiction right on cases related to misconducts of their subordinates. / Chapter 6 assesses the administrative relationships between regional Dū-guān and regional administrative units, i.e. commanderies 郡 and counties 縣, where these Dū-guān located. Although regional Dū-guān were theoretically belonged to the central government departments, they were controlled by regional administrative units in most of the administrative aspects, including administrative communication; vessels, weapons, necessary raw materials transmission as well as labour force and annual fiscal budget provisions. These natures could perfectly reveal in the case study of the Office of Farming provided in chapter 7. / Detailed summary in vernacular field only. / Detailed summary in vernacular field only. / Detailed summary in vernacular field only. / 唐俊峰. / "2013年7月". / "2013 nian 7 yue". / Thesis (M.Phil.)--Chinese University of Hong Kong, 2013. / Includes bibliographical references (leaves 217-225). / Electronic reproduction. Hong Kong : Chinese University of Hong Kong, [2012] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Abstract in Chinese and English. / Tang Junfeng. / 摘要 --- p.i / 目錄 --- p.iii / 圖表目錄 --- p.vi / Chapter 一、 --- 引論 --- p.1 / Chapter 1. --- 地方都官的源起與性質 --- p.3 / Chapter (1) --- 地方都官的源起 --- p.4 / Chapter (2) --- 地方都官的性質 --- p.8 / Chapter 二、 --- 近人研究回顧 --- p.12 / Chapter 1. --- 睡虎地秦簡出土後 --- p.12 / Chapter 2. --- 尹灣漢簡出土後 --- p.17 / Chapter 3. --- 張家山漢簡發表後 --- p.18 / Chapter 三、 --- 地方都官的種類、命名及其在官僚系統的地位 --- p.26 / Chapter 1. --- 地方都官的種類 --- p.26 / Chapter (1) --- 鹽、鐵官 --- p.29 / Chapter (2) --- 服官 --- p.31 / Chapter (3) --- 工官 --- p.32 / Chapter (4) --- 牧師苑官、家馬官 --- p.33 / Chapter (5) --- 均輸官 --- p.34 / Chapter (6) --- 金官、銅官、木官、奢官 --- p.35 / Chapter (7) --- 橘官、圃羞官、羞官 --- p.37 / Chapter (8) --- 都水官、漁官、陂官、湖官 --- p.39 / Chapter (9) --- 雲夢官 --- p.41 / Chapter (10) --- 發弩官、樓船官 --- p.43 / Chapter (11) --- 田官 --- p.45 / Chapter (12) --- 敖倉官 --- p.48 / Chapter (13) --- 未能確定諸官：洭浦官、常平倉、市令（長）、雒陽武庫令 --- p.49 / 結語 --- p.53 / Chapter 2. --- 地方都官的命名方式 --- p.57 / Chapter 3. --- 都官在官僚系統的地位--對于振波意見的檢討 --- p.60 / Chapter (1) --- 在京畿地區的郡、縣地方行政機關都不屬於都官 --- p.60 / Chapter (2) --- 丞相、廷尉都不屬於都官 --- p.62 / Chapter (3) --- 丞相、御史、大將軍、軍吏和二千石官員都不在都官之列，且官秩高於都官令、丞 --- p.63 / Chapter (4) --- 吏二千石與諸侯相等官員不包括在中都官之內；中都官的級別在二千石、諸侯相之下 --- p.64 / Chapter (5) --- 都官的上司為二千石官，而二千石官本身不是都官 --- p.65 / Chapter (6) --- 都官是縣級經營性或事務性機構；而列卿名下設有令、丞或長、丞的經營性或事務性機構，大概都屬於都官 --- p.66 / Chapter (7) --- 諸侯王國的太傅、內史、中尉、丞相、群卿、大夫與都官並提，說明這些官員都不屬於都官 --- p.66 / Chapter 4. --- 縣級都官地位的演進 --- p.69 / Chapter (1) --- 西漢縣級中都官的地位 --- p.69 / Chapter (2) --- 新莽時中都官的改革--都官令的比士化 --- p.70 / Chapter (3) --- 東漢時「令比士化」的進一步申延 --- p.72 / Chapter (4) --- 「命都官曰長」-- 對秦代縣級都官的一點懸想 --- p.75 / Chapter 附： --- 漢代官吏秩級與秦代軍功爵的比附問題 --- p.78 / Chapter 四、 --- 地方都官的行政架構 --- p.81 / Chapter 1. --- 鹽、鐵官 --- p.81 / Chapter (1) --- 鐵官 --- p.81 / Chapter (2) --- 鹽官 --- p.85 / Chapter 2. --- 田官 --- p.88 / Chapter (1) --- 漢代田官行政組織的幾個問題 --- p.89 / Chapter (2) --- 漢代田官的組織變化 --- p.92 / Chapter 3. --- 工官 --- p.98 / Chapter (1) --- 地方工官的結構 --- p.99 / Chapter (2) --- 地方工官都、離官設置的問題 --- p.104 / Chapter (3) --- 護工卒史的性質與地方工官的組織變革 --- p.105 / 結語 --- p.113 / Chapter 五、 --- 法律中的都官：地方都官的刑獄裁判 --- p.115 / Chapter 1. --- 秦漢法律中的「都官」 --- p.115 / Chapter (1) --- 《睡虎地秦簡》秦律中的「都官」 --- p.115 / Chapter (2) --- 《二年律令》中的都官條文 --- p.123 / Chapter 2. --- 地方都官的刑獄審判權 --- p.126 / Chapter (1) --- 「都官自尉、内史以下毋治獄，獄無輕重關於正；郡關其守」律文的檢討 --- p.127 / Chapter (2) --- 秦漢法律顯示的地方都官審判權再議 --- p.128 / Chapter (3) --- 地方都官審判權的限定 --- p.132 / 結語 --- p.139 / Chapter 六、 --- 地方都官與郡縣行政之一 --- p.140 / Chapter 1. --- 文書行政的聯繫 --- p.140 / Chapter (1) --- 秦代地方都官與郡縣的文書聯繫 --- p.141 / Chapter (2) --- 漢代地方都官與縣文書聯繫的取消 --- p.150 / Chapter 2. --- 公用物資的轉輸 --- p.151 / Chapter (1) --- 地方都官對廢棄公用物資的處理 - 對工藤元男論點的檢討 --- p.152 / Chapter (2) --- 地方都官的公用物資供給 --- p.154 / Chapter (3) --- 地方都官對郡縣的公器輸送 --- p.159 / Chapter 3. --- 勞動力和營運經用 --- p.169 / Chapter (1) --- 勞動力的依賴 --- p.169 / Chapter (2) --- 營運經用的依賴 --- p.171 / 結語 --- p.172 / Chapter 七、 --- 地方都官與郡縣行政之二：邊郡田官的個案研究 --- p.174 / Chapter 1. --- 邊郡田官與中央大司農的聯繫 --- p.174 / Chapter 2. --- 邊郡田官與郡縣級單位的行政關係 --- p.179 / Chapter (1) --- A35大灣地區的遺址 --- p.179 / Chapter (2) --- 田官與肩水都尉府的行政關係 --- p.189 / Chapter (3) --- 田官與肩水都尉的糧食出入 --- p.196 / Chapter (4) --- 田官與縣級單位的行政關係 --- p.202 / 結語 --- p.206 / Chapter 八、 --- 結論 --- p.207 / 參考書目 --- p.217