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Par-delà "la participation des habitants" : pour une sociologie des épreuves de vigilance à La Duchère / Beyond "inhabitants' participation" : for a sociology of experiencing vigilance in disadvantaged neighbourhoods : the case of "La Duchère"Overney, Laetitia 06 June 2011 (has links)
La thèse traite des modalités contemporaines de l’engagement public, à partir d’une recherche menée dans un collectif d’habitants du quartier de la Duchère à Lyon. Elle propose une sociologie des épreuves de vigilance des habitants pour renouveler les cadres d’analyse de l’activité politique en banlieue. Elle entend mettre au jour les conditions concrètes d’émergence et d’exercice de la critique sociale en s’intéressant de façon pragmatique aux compétences déployées par les habitants engagés dans ces épreuves de vigilance. La recherche centre son attention sur le rapport au monde spécifique qui peut se déployer à travers ce type d'engagement dans la localité. Nous proposerons ici une sociologie liant sociologie politique et sociologie urbaine qui permette de rendre compte des divers cheminements qu’emprunte la vigilance. L’analyse doit notamment passer par la reconsidération de l’expérience de la quotidienneté comme expérience politique. Elle prendra en compte également le rapport à l’histoire du quartier qu’entretiennent les habitants de la Duchère, celle-ci faisant figure de ville nouvelle depuis les années soixante. Elle s’attachera enfin à la réflexivité qui s’exerce localement autour du travail social. / This thesis is about the contemporary modalities of public engagement. By focusing on an inhabitants' collective in a disadvantaged neighbourhood in Lyon's suburb called « La Duchère », it offers a sociological analysis of the inhabitants' experiencing vigilance and so it aims to renew the analysis patterns of political activity in such neighbourhoods called « banlieue » in France. By employing a pragmatist perspective to investigate the inhabitants' abilities involved in different vigilance processes, it offers an analysis of the practical conditions of emergence and exercise of social critic. By researching the specific relationship to the world that can spread through this type of locality engagement, we'll propose a sociology crossing political and urban analysis to expose the multiple ways vigilance can take. To do so we need to rethink the day-to-day experience as a political experience. We will also consider the specific inhabitants' relation to the neighbourhood's history, “La Duchère”, as it's being defined as a “new town” since the 60's. Finally, we'll be focusing on the reflexivity locally exercised around social work.
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DEALING WITH PUBLIC CRITICISM OF SOCIAL SERVICES ORGANISATIONS : A Qualitative study of children and youth social services organisations in SwedenMuuru, Maureen, Kiptoo Kogei, Saul January 2023 (has links)
This qualitative study aimed to explore and understand how children's and youth social service organisations in Sweden deal with public criticism. The study utilised system theory and social constructionist theory. A purposive sampling method was used to target social service managers with relevant knowledge and experience related to the research topic. Semistructured interviews with open-ended questions were conducted through Zoom with four social services managers and transcribed for thematic analysis using Atlas TI software. The data analysis revealed three major themes with sub themes related to dealing with public criticism in children and youth social services organisations: (1) forms of public criticism in children and youth organisations; (2) strategies used by organisations to manage public criticism; and (3) the role of communication in managing public criticism. Results indicated that social service organisations in Sweden employ a variety of strategies to manage public criticism, including proactive communication, collaboration, and transparency. However, organisations also face challenges related to trust, communication, and legal constraints. The findings of this study may be useful for organisations in developing effective strategies to manage public criticism and improving organisational performance.
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