The youth market has been characterized as one of the most coveted market segments because of its spending power and tremendous potential for becoming lifetime customers (Bush, Martin, & Bush, 2004). The product market for adolescents is expected to grow to more than $208 billion by 2011, according to a report from market research firm Packaged Facts (Sass, 2007). Apparel, jewelry, and cosmetics are top product categories for adolescent girls and are important products used by adolescents to portray personal identity (Ossorio, 1995). Because of adolescents' buying power and the important role apparel plays in adolescents' lives, it is important for apparel marketers to understand the adolescent consumer market. The purpose of this research was to examine the relationship between each of three independent variables (i.e., reference groups, clothing symbolism, and clothing involvement) and adolescents' clothing purchase intentions and clothing behavior, and whether the three variables are predictors of adolescents' clothing purchase intentions and clothing behavior. Reference groups are a source of instrumental and emotional support, offering adolescents a sense of belonging during their physical, emotional, and cognitive adjustment (Blackwell, Miniard, & Engel, 2001). Adolescents may have many different types of reference groups. The reference groups included in the currents study were friends, popular girls, and parents. Specifically in the current study, ninth grade girls' perceptions of friends' clothing behavior, popular girls' clothing behavior, and parents' opinions concerning clothing behavior were examined for their relationship to the ninth grade girls' clothing purchase intentions and behavior. The second independent variable was clothing symbolism. Adolescents may use clothing as a symbol (i.e., clothing symbolism) to express their actual self-concepts or to attain their ideal self-concepts (Erickson, 1983; Solomon & Rabolt, 2004). Two types of clothing symbolism were included in the study: the degree of congruity between actual self-concept and the perceived images of four outfits (i.e., actual self and clothing image congruity) and the degree of congruity between ideal self-concept and the perceived images of four outfits (i.e., ideal self and clothing image congruity). The third independent variable was clothing involvement. Viera (2009) found that young consumers are highly involved with clothing. The degree of clothing involvement may be closely related to adolescent girls' clothing purchase intentions and their clothing behavior. A conceptual model that formed the framework for this study was developed by integrating several theories, propositions, and research findings in the literature. Based on the framework, 16 research questions were formulated. Focus groups provided input for questionnaire development, and four outfit images, one each considered sexy, conservative, springy, or sporty, were identified and included in the questionnaire. Before the main data collection, the questionnaire was pilot tested and revised. Data collection was conducted at three high schools in central Virginia, and 353 female students in the ninth grade participated. Standard and stepwise multiple regression analyses were used to address the research questions. Among the four outfit images, that with a sexy image was found to have the highest mean score for ideal self-concept, indicating that participants would most like to view themselves sexy. Results of a factor analysis for clothing involvement revealed three factors: clothing importance, clothing expressions, and clothing brand perceptions. Participants had fairly high mean scores for all three clothing involvement factors. Among those three factors, clothing importance had the highest mean. In addition, results showed that participants perceived that their friends and popular girls would most often wear the outfit with a sporty image, and they also perceived that their parents would most like them to wear an outfit with a sporty image. The sporty outfit image also had the highest mean for participants' clothing purchase intentions and clothing behavior among the four outfit images. Results of one of the stepwise regressions, for the sexy outfit image showed that perceptions of reference groups' clothing behavior or opinions (i.e., friends' clothing behavior, parents' opinions concerning clothing behavior, popular girls' clothing behavior), one type of clothing symbolism (i.e., ideal self and clothing image congruity), and one clothing involvement factor (i.e., clothing importance) predicted adolescent girls' purchase intentions for the outfit with a sexy image. The results for wearing clothing with a sexy image when hanging out with friends were slightly different from those for purchase intentions. For the behavior of wearing an outfit with a sexy image, the variable "perceptions of popular girls' clothing behavior" was not a predictor, but actual self and clothing image congruity was. For the springy outfit image, all the perceptions of reference groups' clothing behavior or opinions and actual self and clothing image congruity were the best predictors of participants' clothing behavior; however only friends' clothing behavior and popular girls' clothing behavior were significant predictors of adolescent girls' purchase intentions for this outfit image. For the conservative and sporty outfit images, only the perceptions of reference groups' clothing behavior or opinions predicted adolescent girls' clothing purchase intentions and clothing behavior. In conclusion, the research findings suggest a powerful relationship between adolescent girls' perceptions of reference groups' clothing behavior or opinions about clothing behavior and the girls' own clothing behavior and purchase intentions. Participants' perceptions of reference groups' clothing behavior or opinions were the best predictors of the participants' clothing behavior and purchase intentions for all four outfits. Furthermore, clothing symbolism (e.g., using a sexy outfit to express or attain a sexy image) appears to motivate ninth grade girls to wear clothing with a sexy or springy image. The girls would wear a sexy outfit to portray their actual self-concepts and attain their ideal self-concepts. They also would wear outfits with a springy image to portray themselves. Additionally, the more the participants in this study considered clothing to be important, the more likely they were to purchase and wear a sexy image outfit; however the participants indicated that, of the four outfit images in the study, they most purchase and wear clothing like the sporty image outfit the most for hanging out with friends in comparison to the other three outfit images. Based on the findings, suggestions and implications for parents, educators, and marketers were provided. / Ph. D.

Yes / Purpose: This study investigates the role of consumer cosmopolitanism on consumer attitudes and purchase intentions towards foreign and local brands. Design/Methodology/Approach: The responses were collected on a structured questionnaire through a consumer survey. The data was then analysed through PLS-SEM. Findings: The results depict the positive influence of consumer cosmopolitanism on consumer attitudes towards foreign brands, which positively influences purchase intentions towards foreign brands and negatively influences the purchase intentions of local brands. Further, the mediating role of perceived quality was observed in explaining the consumer preference towards foreign and domestic brands. Practical Implications: Finally, the study concludes by providing implications for marketing scholars and managers of global and local brands. Originality Value: The paper examines the underlying mechanisms related to consumer cosmopolitanism and its role in influencing the foreign and local brand purchase.

Yes / This study explores the underdog brand biography dimensions that emerging-country consumers identify with (Study 1) and attempts to uncover the effects of these dimensions on brand affinity and purchase intention moderated by self-identity and brand trust (Study 2). Study 1, using data from 359 young Indians, reveals three underlying dimensions integral to underdog brand biography in emerging markets. Study 2 employs an experimental setup with a single-factorial design among 332 young Mexican consumers to investigate the direct effects of three identified underdog brand biography dimensions on purchase intention, mediated by brand affinity and moderated by consumer self-identity and brand trust. Study 1 reveals three dimensions underlying underdog brand biographies: unfavorable circumstances, striving in adversities and passion, and persistent will to succeed. Study 2 reveals that consumers with higher self-identity demonstrate greater purchase intentions for an underdog brand than a top dog one. This study delineates the link between different dimensions of underdog brand biographies with brand affinity and purchase intention in emerging countries and builds on the understanding of the moderating role played by self-identity and brand trust. The results indicate that marketers can successfully use underdog narratives to influence consumer decision-making, thereby increasing brand affinity and purchase intention.

Purpose : The purpose of this research is to explore the effects of instagram influencers' on millennials' purchase intentions. The aim is to examine how the independent determinants of intentions (attitude, subjective norms, perceived behavioral control) and psychological positive and negative triggers (trust respective perceived risk) influence these effects. Methodology: The Researchers followed an abductive approach and applied qualitative semi-structured interviews to collect the empirical data, and a thematic analysis strategy to analyzethe empirical data. The researchers conducted semi-structured interviews with a total of 8 millennials between the ages of 23 and 30 living in Sweden. The method of data collection recorded respondents' subjective reflections on attitudes, subjection norms, perceived behavioral control, trust and perceived risks in connections with instagram influencers’ messages. Theoretical Perspective: This study reflected on Ajzen (1991) Theory of planned behavior and extended it with psychological triggers of intention Perceived trust and risk. The researchers also reviewed existing studies on millennials’ purchase intentions as affected by social media influencers, including studies on Product Quality as well as Personal Relevance in product involvement in connection with purchase intentions. Findings and Conclusion: Respondents' attitude toward recommendations made by instagram influencers appeared to be the key factor to influence purchase intentions negatively. On the other hand, relevance in product involvement along with positive eWOM was identified to have a greater probability to influence purchase intentions positively. Social norms had no effect on purchase intention, meanwhile respondents showed very high levels of control on behavior, which led to greater probability of purchasing intentions when product interest and positive eWom are present. Perceived trust had negative effects on purchase intention due to doubt on message as well as influencer authenticity and credibility. Perceived risks had a negative effect on purchase intentions based on concerns with product quality. Both trust and risk were influenced negatively by respondents' attitudes towards instagram influencers. / Syftet: Syftet med denna forskning är att utforska effekterna av instagram-influencers meddelanden på millennials köpavsikt. Syftet är att undersöka hur de oberoende bestämningsfaktorerna för avsikter (attityd, subjektiva normer, upplevd beteendekontroll) och psykologiska positiva och negativa triggers (tillit respektive upplevd risk) påverkar dessa effekter. Metod: Forskarna följde ett abduktivt tillvägagångssätt och tillämpade kvalitativa semistrukturerade intervjuer för att samla in empiri, och en tematisk analys strategi för att analysera empiri. Forskarna genomförde semistrukturerade intervjuer med totalt 8 millennials mellan 23 och 30 år som bor i Sverige. Metoden för datainsamling registrerade respondenternas subjektiva reflektioner kring attityder, sociala normer, upplevd beteendekontroll, tillit och risker i samband med instagram influencers budskap. Teori: Denna studie reflekterade över Ajzen (1991) Theory of Planned Behavior och utökade den med psykologiska triggers av avsikt upplevd tillit och risk. Forskarna granskade också befintliga studier om millennials köpintentioner som påverkas av sociala medier-influenser, inklusive studier om produktkvalitet såväl som personlig relevans i projektengagemang i samband med köp avsikter. Slutsats: Respondenternas inställning till rekommendationer gjorda av instagram-influencers verkade vara nyckelfaktor för att påverka köpavsikter negativt. Å andra sidan identifierades produkt relevans tillsammans med positiv eWOM som faktorer med större sannolikhet att påverka köpintentioner positivt. Sociala normer hade inga effekter på köpavsikt, medan respondenterna visade mycket hög kontroll över beteendet, vilket i sin tur ledde till större sannolikhet för köpavsikter när produkt intressen och positiv eWOM är närvarande. Upplevt tillit hade negativa effekter på köp avsikten på grund av tvivel på budskap samt influencers autenticitet och trovärdighet. Upplevda risker hade en negativ effekt på köpintentioner baserat på oro för produktkvalitet. Tillit och risk påverkades negativt av respondenternas attityder till Instagram influencers.

Doctor of Philosophy / Department of Apparel, Textiles, and Interior Design / Kim Hiller Connell / With apparel production finding itself a leading cause of harm to the environment, the call to action to influence purchase intention for environmentally sustainable apparel (ESA) is pertinent for the current and future well-being of both the environment and humankind. Supplying a base of knowledge to consumers is crucial to enable them to understand the consequences the AT industry has on the environment. This knowledge can potentially lead to a change of attitude and change in purchase intention. However, reaching the populous and changing consumer knowledge of and attitudes towards environmentally sustainable apparel is challenging. This study considers social networking sites (SNS) a feasible strategy regarding this issue because they not only rapidly communicate to consumers but SNS also convey the attitudes and opinions of users’ online referent groups. This study better understands the variances among consumer characteristics and their knowledge of environmental issues in the apparel and textile industry. The purpose of this exploratory study is to initiate the investigation as to whether or not SNS may be a potential mechanism for increasing purchase intention for environmentally sustainable apparel. This exploration focuses on identifying consumer characteristics of social networking site users and investigating whether differences in consumer knowledge about environmental issues in apparel production leads to differences in attitudes about and ultimately purchase intentions of ESA. This study also examines whether or not the presence of social influence on SNS may serve as a mechanism to overcome the barriers (knowledge and attitudes) limiting purchase intention for ESA. An online national survey of 783 participants was conducted utilizing six scales. Simple bivariate correlations, ANOVA, and a hierarchial regression was conducted to understand if adding social influence of SNS as an additional component to Theory of Reasoned Action (TRA) provides greater predictive power for ESA behavior intentions. Findings from the study indicate that SNS influence and subjective norm are not stronger predictors of ESA purchase intention above knowledge and attitudes but they do contribute to the TRA and increasing the probability of purchase intention.

With increasing restrictions, saturated advertisement markets and advanced technology, the conditions of the communication politics have significantly changed and outdated the classical instruments. In order to bypass these developments, marketers started to strategically promote their products through appearances in movies and television than through conventional commercial spots. Additionally, social media has developed to one of the latest and most effective communication tools, especially among Generation Y, which businesses try to take advantage of. The combination of these two instruments created product placement on social media. Extensive market research on product placement in movies and television has shown that it can be an effective marketing tool if applied correctly. However, the research on product placement on social media is limited. Therefore, this paper will investigate whether product placement on social media is as effective as in movies and television, by answering the following research question: What is the impact of product placement on social media on the end-consumer’s brand perception and purchase intention? To address this issue we developed an online survey based on the theoretical background and methodology. The target group was set to social media users of the Generation Y worldwide. Subsequently, within a timeframe of three weeks we collected 217 valid responses that were analyzed with SPSS in order to answer the research questions and give managerial implications. Our analysis shows that product placement on social media can have a positive influence on consumer brand perception and purchase intention. This is particularly compounded if the celebrity is liked. However, the analysis also indicates clear signs that the Generation Y perceives product placement on social media as unethical. However, all in all, it can be said that product placement on social media is a good marketing tool if several suggestions and restrictions are taken into account.

Aim Companies around the world are making sizeable investments into CSR initiatives, but ensuring appropriate returns on these investments remains challenging. Therefore, it is of value to study the communication of corporate CSR efforts. The purpose of this study is to investigate how consumers react to rational versus emotional message strategies in CSR communication. Two categories of consumer reactions were considered: trust and purchase intention. Methods Qualitative research with four focus groups was conducted. Participants discussed three texts regarding a CSR project, utilising a rational, emotional and a hybrid rational-emotional message strategy respectively. The conversations focused on trust towards the communication and purchase intention. Results Trust - All of the respondents viewed the rational text over the emotional text as more trustworthy, but they most positively reacted to the combined strategy. Rational information was viewed as more reliable by many participants, with emotional cues adding value by better holding their attention. Purchase intention – Participants more positively reacted to the rational CSR communication strategy, compared to an emotional strategy. For approximately half of respondents, the hybrid strategy targeting both rational and emotional cues was the most successful in terms of purchase intention. Upon further analysis, it was identified that this division in respondents’ opinions may reflect a gender difference, where men portrayed the more task oriented and women the socially sensitive consumers. Conclusions The findings support previous research championing the use of rational strategies over emotional strategies in CSR communication. A number of managerial implications that can be used by companies in order to better communicate their CSR activities and increase returns on CSR-related investments are provided.

Background: Agricultural activities occupy a significant part of the world’s land area and the food systems are comprehensively reliant on fossil fuels, resulting in that the sector is responsible for a large percentage of the world’s greenhouse gas emissions. Changes are needed in order to meet the challenges of developing sustainable food systems. One change strategy would be to replace parts of animal proteins with greener plant substitutes. This thesis is part of a four-year transdisciplinary research project with the aim to, within four years, develop domestically produced products based on Swedish legumes. This paper will focus on exploring significant components affecting health-conscious consumers’ attitudes and purchase intentions regarding legumes-based products. By the thesis, valuable information and insights regarding legumes as a protein substitute will be gathered amongst the growing consumer group of health-conscious consumers.  Purpose: The purpose of this study is to explore the attitudes regarding legumes, and underlying key components affecting health-conscious consumers purchase intentions towards legume-based products. Additionally, two research questions have been developed to reach valuable findings for this investigation.

Social networking sites are a major networking tool for consumer interactions as they provide a platform for communication, socialization, and learning activity. Subsequently, social media has become an important marketing tool for advertising companies’ messages. As a result, fashion brands such as H&M and Victoria’s Secret started to show more brand ads on Facebook. Facebook is one of the most powerful social networking sties due to its ability to reach to broad consumer groups through a brand page. However, research regarding this topic is limited as the social networking sites is relatively a new phenomenon. Therefore, the purpose of this research is to examine the effect of the brand’s comments in attenuating (enhancing) negative (positive) influence of other consumer’s postings on brand trust and purchase intention of other consumer’s postings on social media. Findings from this study revealed that there is no moderating effect of brand comments of the relationship between other consumer’s postings and brand trust, while positive other consumer’s postings has a significant effect on consumers’ brand trust. Also, there were no significant differences among other consumer’s postings, brand comments and purchase intention relationships. These findings add to the previous literature explains that brand should interact with consumers frequently in order to induce positive other consumer’s postings to develop brand trust. By using the consumer socialization theory to investigate Facebook marketing, this study provides insights and information on consumer attitudes and behaviors related to Facebook brand page.

Thesis (M.M. (Strategic Marketing))--University of the Witwatersrand, Faculty of Commerce, Law and Management, Graduate School of Business Administration, 2015. / The remarkable and apparent growth in the use of mobile technology in society is eccentric. Mobile technology brought about a swift change on how business is conducted and how individual communicate and interact. The increasing number of mobile applications available in app stores could be a challenge for developers as they will be required to stay innovative in order to acquire and maintain a competitive edge. For the mobile application businesses to succeed, owners of these applications need to know and understand their customers and their requirements to be able to meet their demands. Due to the currency of this trend, there seems to be scarcity in terms of academic literature and information intelligence for businesses on the subject. The purpose of the study is therefore to investigate the influence of systems quality, user trust and user satisfaction on purchase intention of mobile applications users in South African. A quantitative survey was conducted using a sample of 500 internet user in Gauteng Province. The survey questionnaire was designed on Qualtrics. A project manager was appointed to roll out the project that lasted two weeks. After collecting 353 responses, the survey was closed. The results were statistically analysed using the IBM SPSS to draw descriptive statistics. The construct reliability and validity was assessed by conducting Confirmatory Factor Analysis (CFA) using AMOS version 22. The model fit was also assessed by conducting path modelling. The results of the study indicated some level of significance on all the relationships. However, the results showed a very weak significance level between user satisfaction and purchase intention. In the concluding chapter, a number of recommendations are provided where it was suggested that business should invest and channel their resources towards building trust and reliance with their customers. The limitations of the study were highlighted and the chapter concluded by making suggestions for future research. Key Words: System Quality, user trust, satisfaction, purchase intension, Technology Acceptance Model (TAM)