Some small business owners are unaware of the possible long-term benefits of engaging in corporate social responsibility (CSR). A business undertaking CSR can benefit from long-term financial benefits. Hotel businesses can benefit from developing long-term relationship with visitors and higher occupancy rates. The purpose of this causal-comparative study was to examine the potential influence of family-owned hotel owners' attitudes towards CSR and star ratings on hotel occupancy rates. The study's population comprised owners of family-owned hotels within Yanqing Zhen, Yanqing County, in Beijing, China. Bowen's formulation of CSR constituted the theoretical framework. Independent variables were hotels owners' attitudes towards CSR and the star ratings of their properties; the dependent variable was hotel occupancy rate. Data were collected using a web-based, Likert-scale survey, which was administered to 583 hotel owners and then analyzed using multiple linear regression modeling. Owners' attitudes towards CSR and their hotels' star ratings were positively related. Each independent variable also significantly predicted occupancy rates p = .000 for owner attitudes and p = .016 for star ratings. The coefficient for interaction influence between star rating and owners' attitudes was not statistically significant (p =.641). With better understanding of the potential benefits from addressing CSR, small hotel owners could increase hotel occupancy rates and improve their image and reputation as well as their employees' engagement, resulting in potential positive social change. Local governments can also develop more informative CSR-related guidelines and policies that benefit local Chinese communities.

Foster home placement has been gradually decreasing and this study focused on foster parents’ support system and the reasons leading to decertification. Specifically, this study aimed to find out how foster parents felt about the foster agency and other child protective services agencies. This study targeted the foster care system within an agency located in Riverside, California. The research method used in the study was post positivism, which was a paradigm that allowed flexibility within the study, using qualitative data-gathering methods such as face-to-face interviews in the foster homes. Nine foster parents participated in the study. The results of the study showed that foster parents in the study were satisfied with the agency, but wanted more praise from the social workers and agency. The study also found that the majority of the participants had difficulties with county social workers and therapists. A recommendation for the agency is to bridge the communication gap among other child protective services agencies, agency social workers, and foster parents and continuously put forth efforts to inform the foster parents of foster care changes. Another recommendation is that the agency hold foster parent appreciation events to demonstrate to the foster parents how much they are valued and appreciated.

Natural disasters expose the fact that poverty, race, gender, and other indicators of social disadvantage are linked to the population of citizens who struggle the most to recover after a disaster, yet these factors are not accounted for in public policy that guides decision making related to federal assistance to residents affected by a disaster. This study used neural networks as a research strategy to determine whether the current policies under the Stafford Act related to assistance comply with Congressional intent and law that uses a formula for assistance distribution, and whether human factors such as culture, measured as residing in a non-white zip code according to Census tract data, are considered in decision making regarding assistance. Data from FEMA related to the recovery from Hurricane Irene in 2011 were used as the basis for the model. The neural network analysis of this study indicated that federal assistance decisions after the Hurricane Irene event tended to focus on the adjusted property value and actual dollar value of losses as the determining factor in decisions. Focusing on the actual dollar value of losses is consistent with the formulaic approach codified in public law, but this approach overshadows important human factors such as living in a primarily non-white zip code and the availability of temporary housing. This study underscores the notion that the public policy works the way it is intended, but it fails to accommodate human and social factors. As a consequence, the existing policy is legally equitable, but it is not necessarily morally fair to those impacted by disasters. The positive social change implications of this study include recommendations to federal policy makers to more equitably structure recovery efforts in alignment with the human environment of communities rather than a primary focus on cost and value of real property.

Although there is an increasing amount of research concerning body satisfaction among heterosexual White men, few of these studies have adequately represented heterosexual Black men. This was a quantitative survey study aimed to illuminate gaps in the literature regarding Black men's body satisfaction experiences. The study used surveys and tested research questions to determine whether college-aged heterosexual Black (n = 220, 55%) and White (n = 180, 45%) men differed in their body satisfaction experiences and whether race significantly moderated the relation between sociocultural influences and body satisfaction in the two groups. This study was based on the social comparison theory, and examined sociocultural influences (i.e., media images, parents, peers, internalization of cultural appearance standards, and drives for muscularity) known to be associated with body satisfaction. Results from t test analyses indicated that Black men were significantly more satisfied with their appearance and weight, were significantly more confident that other people liked their appearance, and reported less social pressures to have an attractive body in comparison to their White peers. A series of moderated regression analyses failed to indicate that race moderated the relation between the sociocultural influences and body satisfaction. Seventy-five percent of both groups were dissatisfied with their bodies and desired to be more muscular. Social change implications include alerting clinicians that Black men, like White men, should be screened for problems with body satisfaction: Results may stimulate research to determine why Black men have greater overall body satisfaction than White men, and lead to culturally-specific guidelines for identifying and treating body dissatisfaction.

Limited literature exists on Ghana's child domestic servants, and researchers have found it difficult to locate and study these children. The research for this dissertation used qualitative research methodologies and non-probabilistic sampling techniques to make it possible to interview child domestic servants, their parents, employers and recruiters in Ghana. The findings from the qualitative analyses informed the second part of this study, which was quantitative and tested hypotheses using crosstabulations and logistic regression analyses that were based on survey data from the Ghana Statistical Service. Explanatory variables in the quantitative analyses included lineage, level of education and relationships to the household head. This study located findings about the processes of children's recruitment into domestic servitude, their working conditions and methods of remuneration in theories of slavery to answer the question of whether or not child domestic servants are slaves. According to the findings, elite households in Ghana exploit children from rural regions because they have taken advantage of a historical practice that allowed children to live with older members of their extended families to provide domestic services and in return, be given the chance to receive formal education or to learn a trade. The participants in the qualitative part of this research described the treatments that they receive from their employers as slavery. Nevertheless, the processes of their recruitment and the age at which most of them accepted such job offers made it difficult to categorize a majority of them as contemporary slaves.

The National Education Association (NEA) has experienced negative publicity and discontent amongst its membership in recent years, thus causing some members to completely withdraw from the organization and still others to become detached. Yet some members remain completely committed. It is through examining the members' talk about identification, involvement, and loyalty that his/her level of commitment or detachment is explored. In-depth interviews were conducted with 15 NEA members at two different local affiliates in the southern region of the United States. The conversations were transcribed and served as the text for content analysis. The major identification barrier for the informants was the NEA's liberal policies, specifically when it came to homosexuality. One local was more organized and committed to the national association, thus allowing their members to be more involved at the local, state, and national levels. The major barriers to involvement were overwork and life cycle issues (i.e., spouses, children, church, social obligations). There were four major themes surrounding loyalty to the NEA: recruitment, incentives for staying, future plans, and reasons for quitting. Most of the members were recruited as student teachers because they felt they needed the liability insurance. Most of them stay for the insurance. Committed members discuss their futures in the organization; detached members do not. The predominant reason members withdraw is because they disapprove of how the NEA handled a local grievance. NEA members are most likely to converse about the organization with their family members and this is usually in defense of the organization. The committed members reported avoiding conservatives when discussing the union. Topics of conversation include goals of the NEA, complaints about the organization, and the nonunion alternative. Prior to this research, identification was often the only variable considered when studying commitment of organizational research. Involvement and loyalty were virtually ignored. This research highlights that identification and loyalty are best understood by listening to the members' talk. Involvement can be easily measured with a survey. Additionally, both the local affiliate and the members' commitment need to be considered when pondering commitment or detachment of a member.

American anthropology has focused on issues related to race from the start of the discipline. From past work designed to categorize humans into phenotype-based categories to current work to undo those categorizations, many anthropologists consider race to be one of the most important topics for students to learn. In this dissertation, I use in-depth ethnographic case studies consisting of interviews, observations, and focus groups, to learn about the way in which anthropologists at four institutions of higher education teach the topic to students in their introductory, four-field general anthropology class. I found that anthropologists are committed to sharing anthropological perspectives with the public through teaching, while their students look for engaging and interesting teaching. I discuss the general acceptance by instructors of introductory courses of the idea that race does not have a biological basis in humans but is in fact a social construction; that in general, professors find this topic to be a critical one for students to learn; that there are a variety of successful strategies that can be employed to teach race to students; and that while students grasp the basic message, they remain confused about the social context of race and racism. Additionally, I conducted interviews with experts on the topic of race to provide context for the current anthropological perspective. I conclude that there is more research to be done on the teaching of anthropology, that the anthropological message about race must be stated in a more nuanced way, that the four-field introductory course is valuable and should be preserved, and that anthropology needs to further incorporate racism (the systematic mistreatment of minorities that is built into the social structure of the United States) into the discussion on race. Future research directions include scaling the research up to observe teaching practices across the country, conducting survey research to understand teaching practices and attitudes, further exploring the generalizability of these findings, and testing the effectiveness of teaching methods described herein using pre- and post- tests. Two potential study limitations include the majority White sample and that the study was confined to the American South.

Corporate social reporting, embracing the triple bottom line reporting concept, entails the reporting of economic, social and environmental performance as opposed to the more narrow focus on conventional financial reporting. Many corporations are now engaging in environmental and social reporting in an effort to communicate the social and environmental effects of organisations‟ operations to particular interest groups within society. The main objective of this thesis is to examine corporate motivations and hesitations to undertake social reporting in Malaysia. Most studies have so far applied quantitative method on themes identification to determine rationales for corporate social reporting. Little attention has been given to in-depth primary and secondary data to understand rationales for corporate social reporting in a national context. In addition to motivation, this study fills the gap in the literature by investigating corporate reluctance for social reporting. A qualitative approach was adopted for this study. A mixed method of data collection, consisting of both semi-structured interviews and corporate social reports, was used. A total of 20 interviews were conducted with representatives of six reporting and six non-reporting corporations, and eight non-corporate respondents representing the Malaysian political and social sectors. In addition to primary data, corporate social information in annual reports and corporate websites of six reporting corporations was also collected to support the interviews. Thematic analysis was applied to identify salient themes to explain both corporate motivation and hesitation for social reporting. The analysis was divided into two levels: corporation and society. At the corporate level, results identify public relations as the central motivation for social reporting. More specifically, the concepts of image and identity, issues management, two-way symmetrical and asymmetrical communication, autocommunication, and publicity are used to explain the adoption of social reporting. Image and identity and issues management were also among the concepts applied to explain corporate hesitation for social reporting. However, the results also support stockholder theory and reveal the lack of public relations understanding to be the cause of the low acceptance of social reporting. In-depth analysis revealed organisational legitimacy as the main reason to explain both motivation and hesitation for social reporting. Corporations require stakeholder support for their continual existence. At the societal level analysis, the concept of political economy was applied to explain the limited social reporting practice in the Malaysian context. Finally, the implications for both practising as well as neglecting social reporting are discussed using the concept of the risk society.

This thesis reports on an empirical investigation into manufacturing strategy (MS) formation in practice. The broad objective is to advance the understanding of MS processes through constructing consistent patterns in decision-making and action-taking relating to the manufacturing structure and infrastructure of the organisations studied. Using a combined "Grounded Theory - Case Study" approach, nine organisations within the metal products, machinery and equipment manufacturing sectors in Australia were studied, in order to address the following research questions: How are competitive priorities arrived at and translated into decisions and actions regarding the manufacturing structure and infrastructure? What are the consistent patterns of manufacturing strategy formation within specific organisational contexts and why those patterns exist that way? Qualitative data gathered through interviews conducted with the management staff - based on the sequences of events, actions and decisions, as well as other broader aspects of MS - were analysed by means of progressive coding. The themes, relationships and conceptual schemas emerged through the coding process are presented using narratives and graphical displays. The overall findings are presented in aggregate terms using a conceptual model, supplemented by several theoretical propositions. Deeper structures in MS processes represent linear and parallel, converging and diverging and sequential and iterative progression of strategic initiatives across four major phases identified as initiation, progression, commitment and realisation. The multiple modes of initiation, alternative paths of consolidation and differing forms of commitment and realisation are explained by the nature of strategic initiatives, the causal links between the modes themselves and the influence of certain organisational contextual factors. When enfolded in extant literature, these findings make two major contributions. First, apart from corroborating the complex and dynamic nature of MS formation in practice, they explicate the underlying patterns and alternative forms of MS formation. Second, they demonstrate some causal relationships between alternative forms of MS formation and certain contextual factors. These insights would inform future research, leading towards the development of a plausible mid-range theory of MS processes. They would also help practitioners to better understand the dynamics of MS formation and to nurture appropriate forms of MS formation within specific organisational settings.

Doctor of Philosophy (PhD) / Healthcare services and health research aim to improve the physical and psychosocial well being of consumers, and to offer responsive services needed and valued by them. Research in chronic kidney disease (CKD) has predominantly focused on investigating biomedical aspects and evaluating technological or pharmacological treatment interventions to improve medical management. While research into assessing patients’ and caregivers’ quality of life, and symptom burden, is growing minimal attention has been given to gaining a broad and in-depth understanding about the experiences, psychosocial issues and needs of patients and their caregivers. These need to be considered when planning and delivering patient-centred care and health research across the whole trajectory of CKD. The studies that form the major part of this thesis explore the perspectives, needs and experiences of CKD patients and their caregivers, within a broad and multidimensional framework encompassing aspects of the nature of the health and illness experiences and consumer perspectives. In Chapter 2, to understand what is known about parental experiences of caring for a child with CKD, the relevant qualitative literature was systematically reviewed and synthesized. Three inter-related clusters were identified: intrapersonal, interpersonal and external experiences. In Chapter 3, to gain a more detailed and broader understanding of this topic, in-depth interviews were conducted with parents of 20 children with CKD and 4 major themes were identified: absorbing the clinical environment, medicalising parenting, disrupting family norms, and coping strategies and support structures. In Chapter 4, to assess the effectiveness of support interventions for caregivers of patients with CKD, a systematic review was conducted which identified only three eligible studies that assessed only the effect of educational material on caregiver knowledge, not other domains. In Chapter 5, to describe and compare the broad range and depth of experiences and perspectives from predialysis, dialysis and transplantation patients, data from patient focus groups were analysed. The 5 themes that emerged from this data were: personal meaning of CKD, managing and monitoring health, lifestyle consequences, family impact, and informal structures. In Chapter 6, the focus groups were also used to elicit research priorities and identify reasons that patients used to develop their research priorities. A patient focused research agenda was elicited for CKD and 5 reasons that patients used to develop their research priorities were identified: normalisation of life, altruism, economic efficiency, personal concerns and clinical outcomes. During the focus groups, participants repeatedly expressed frustration about the poor public profile, and lack of community-based information on CKD prevention. So in Chapter 7, to assess how Australian news media covered prevention and early detection of CKD, I analysed television and newspaper stories that referred to CKD prevention or early detection. Kidney disease in general, and particularly the prevention and early detection of CKD, received virtually no media attention. When mentioned, it was mainly in the context of transplantation and donor stories, and seldom prevention or early detection, which appears largely unnewsworthy in its current form. At best, CKD received peripheral mention as a secondary concern in diabetes and obesity news stories which focused on lifestyle solutions. In Chapter 8, to develop a checklist for explicit and comprehensive reporting of qualitative studies (in-depth interviews and focus groups), I performed a comprehensive search in relevant publications for existing checklists used to assess qualitative studies. Seventy-six items from 22 checklists were compiled into a comprehensive list. All items were grouped into three domains: 1) research team and reflexivity, 2) study design, and 3) data analysis and reporting. The overarching purpose of these studies was to gain a better understanding about the needs, experiences and perspectives of CKD patients and their caregivers. The findings describe the permanent, profound and pervasive impact of CKD on the lives of patients and caregivers across the whole illness trajectory. A more detailed and broader understanding about patient and caregiver perspectives, as presented in this thesis, can support a move towards advancing patient-centred healthcare and research in CKD.