Diss. (sammanfattning) Linköping : Univ., 2002. / Härtill 5 uppsatser.

As organizações evoluíram desde o artesanato até as grandes corporações atuais, passando pela Revolução Industrial e Segunda Guerra Mundial. Essa evolução trouxe alterações expressivas na forma de administração, especialmente pelo surgimento do computador e pela globalização. As empresas tornaram-se obrigadas a captar as crescentes mudanças no ambiente e a substituir o empirismo e improvisação por uma administração baseada na tomada de decisão a partir da análise de dados, que foi facilitada pelo desenvolvimento de sistemas de informação. Na atividade agrícola, a utilização de sistemas de informação e adoção da gestão por processos, os quais permitem a gerência obtenção de melhores resultados no negócio ainda são incipientes. Assim, o objetivo do trabalho é a adaptação de um modelo voltado ao mapeamento de processos que permita a definição de indicadores para a avaliação de desempenho dos principais processos operacionais da produção citrícola. O sistema de produção foi mapeado a partir do modelo IDEF0 (Integrated Definition for Function Modelling), sendo dividido em quatro macroprocessos principais denominados A1 Plantio; A2 Tratos culturais I - estabelecimento das mudas; A3 Tratos culturais II - manutenção do pomar; A4 Colheita. As principais fases operacionais referentes a cada um dos macroprocessos foram definidas com base em um sistema de produção de uma empresa agrícola. Identificou-se 13 principais fases, que resultaram num total de 60 atividades e 248 indicadores operacionais, sendo que 28 indicadores foram classificados como relacionados ao sucesso das fases. Para os indicadores de produtividade, foi possível definir três classes: custo, tempo e quantidade, sendo \"tempo de manutenção das máquinas\", \"tempo de mão-de-obra utilizada\", e \"tempo de máquinas utilizado nas atividades\", os indicadores propostos de maior frequência para a avaliação do desempenho relacionado à utilização dos recursos. Os indicadores de qualidade relacionados ao sucesso com maior frequência nas fases foram os referentes à qualidade química do solo (ou substrato): saturação por bases, teores de macro e micronutrientes. A validação dos indicadores obtidos neste trabalho em uma empresa ou propriedade citrícola permitirá maior alcance para a utilização do modelo. Também a realização de novos trabalhos sobre indicadores de desempenho para a agricultura, como a análise do relacionamento causa-efeito entre estes, permitirá a definição de itens prioritários para a gestão do sistema produtivo. / Organizations evolved from handicraft to the current large corporations, passing through the Industrial Revolution and World War II. This evolution has brought expressive changes in the management style, especially due to informatics and globalization. Companies were forced to adapt to the increasing changes in the business environment, as well as to replace the empiricism and improvisations by the management based on decision-making from data analysis, which was eased by the development of information systems. In agriculture, the use of information systems and the adoption of processes management, which provide better results, are still incipient. Therefore, this study aimed to adapt a model dedicated to process mapping, allowing indicators definition for the performance analysis of the main operational processes of the citrus production. The production system was mapped using the IDEF model, divided into four main macroprocesses named A1 Planting; A2 Cultural treatments I - seedling establishment; A3 Cultural treatments II - orchard maintenance; A4 Harvesting. The main operational stages of each macroprocess were defined based on the production system of an agricultural company. Thirteen main stages were identified, resulting in a total of 60 activities and 248 operational indicators, out of which 28 of them were linked to the success of the stages. Among the productivity indicators, it was possible to set those which belong to cost, time and quantity classes, being \"work time\", \"machinery time\" and \"maintenance time\", the more frequently proposed indicators for the performance evaluation related to resource use. The most frequently proposed quality indicators regarding the success of the stages were those related to the soil (or substratum) chemical quality: base saturation, macro and micronutrients levels. The validation of these indicators in a citrus company would expand the model application. The validation of these indicators in a citrus company will allow larger range for the model application. Also new studies about agricultural performance indicators, as the cause-effect analysis of them, will allow priority items to be defined to the production system management.

As organizações evoluíram desde o artesanato até as grandes corporações atuais, passando pela Revolução Industrial e Segunda Guerra Mundial. Essa evolução trouxe alterações expressivas na forma de administração, especialmente pelo surgimento do computador e pela globalização. As empresas tornaram-se obrigadas a captar as crescentes mudanças no ambiente e a substituir o empirismo e improvisação por uma administração baseada na tomada de decisão a partir da análise de dados, que foi facilitada pelo desenvolvimento de sistemas de informação. Na atividade agrícola, a utilização de sistemas de informação e adoção da gestão por processos, os quais permitem a gerência obtenção de melhores resultados no negócio ainda são incipientes. Assim, o objetivo do trabalho é a adaptação de um modelo voltado ao mapeamento de processos que permita a definição de indicadores para a avaliação de desempenho dos principais processos operacionais da produção citrícola. O sistema de produção foi mapeado a partir do modelo IDEF0 (Integrated Definition for Function Modelling), sendo dividido em quatro macroprocessos principais denominados A1 Plantio; A2 Tratos culturais I - estabelecimento das mudas; A3 Tratos culturais II - manutenção do pomar; A4 Colheita. As principais fases operacionais referentes a cada um dos macroprocessos foram definidas com base em um sistema de produção de uma empresa agrícola. Identificou-se 13 principais fases, que resultaram num total de 60 atividades e 248 indicadores operacionais, sendo que 28 indicadores foram classificados como relacionados ao sucesso das fases. Para os indicadores de produtividade, foi possível definir três classes: custo, tempo e quantidade, sendo \"tempo de manutenção das máquinas\", \"tempo de mão-de-obra utilizada\", e \"tempo de máquinas utilizado nas atividades\", os indicadores propostos de maior frequência para a avaliação do desempenho relacionado à utilização dos recursos. Os indicadores de qualidade relacionados ao sucesso com maior frequência nas fases foram os referentes à qualidade química do solo (ou substrato): saturação por bases, teores de macro e micronutrientes. A validação dos indicadores obtidos neste trabalho em uma empresa ou propriedade citrícola permitirá maior alcance para a utilização do modelo. Também a realização de novos trabalhos sobre indicadores de desempenho para a agricultura, como a análise do relacionamento causa-efeito entre estes, permitirá a definição de itens prioritários para a gestão do sistema produtivo. / Organizations evolved from handicraft to the current large corporations, passing through the Industrial Revolution and World War II. This evolution has brought expressive changes in the management style, especially due to informatics and globalization. Companies were forced to adapt to the increasing changes in the business environment, as well as to replace the empiricism and improvisations by the management based on decision-making from data analysis, which was eased by the development of information systems. In agriculture, the use of information systems and the adoption of processes management, which provide better results, are still incipient. Therefore, this study aimed to adapt a model dedicated to process mapping, allowing indicators definition for the performance analysis of the main operational processes of the citrus production. The production system was mapped using the IDEF model, divided into four main macroprocesses named A1 Planting; A2 Cultural treatments I - seedling establishment; A3 Cultural treatments II - orchard maintenance; A4 Harvesting. The main operational stages of each macroprocess were defined based on the production system of an agricultural company. Thirteen main stages were identified, resulting in a total of 60 activities and 248 operational indicators, out of which 28 of them were linked to the success of the stages. Among the productivity indicators, it was possible to set those which belong to cost, time and quantity classes, being \"work time\", \"machinery time\" and \"maintenance time\", the more frequently proposed indicators for the performance evaluation related to resource use. The most frequently proposed quality indicators regarding the success of the stages were those related to the soil (or substratum) chemical quality: base saturation, macro and micronutrients levels. The validation of these indicators in a citrus company would expand the model application. The validation of these indicators in a citrus company will allow larger range for the model application. Also new studies about agricultural performance indicators, as the cause-effect analysis of them, will allow priority items to be defined to the production system management.

The aim of this thesis is to find out a way of applying the modern methods of quality control in the industrial company and suggestion of some recommendations for small and medium-sized enterprises. The thesis is composed of theoretical and practical parts. In the theoretical part of this work are compiled notions relevant to the issue. The practical part of the work consists of the results of the analysis of the applied methods of quality controls in the business, which with a kind of a way of service controls the product quality in other businesses. The end of the thesis contains suggestions and recommendations resulting from the practical part.

Summary Along the development of bussines and market environment, where supply is superior to demand todays world brings also higher standards of a customer. Customers aren't willing to make any concessions or tolerate mistakes of suppliers, and still demand highest quality. Companies are exposed to big competition and searching for possibilities how to prevail on market. One of these possibilities is high quality product and service. The amount of companies, which have quality certificates proves how important is to have good reliable product. The product and service quality became an important rival factor and often evenly matched, or even more important then price. Graduation theses is concerning area of a management quality as a tool for upgrading efficiency of a company and quality management with the purpose to gain and maintain customers satisfaction. The objective of this theses is to evaluate actual situation of quality management and to propose general changes in managing, leading to create quality system which enables acquirement of the quality certificate. To achieve objective of this theses, an analyses of current management in a certain company was elaborated. On the base of this analyses general changes in quality management were proposed by selected elements of the norm ISO 9001:2000. The outcome of this work proves, that there are many steps and changes needed to be accomplished to achieve in the quality management which is true to the norm CSN EN ISO 9001:2001.

The basis of the thesis is mainly studied literature. The goal is then to analyze the processes that take place in the selected organization and outputs of the proposal, which seeks to remedy the deficiencies that were identified by analysis.

The diploma thesis deals with the analysis of the qualitative level of furniture available on the Czech market in the context of quality labels. The most important mark of quality for the section of furniture is a brand of Czech quality, furniture, which is a central issue for this work. Introduction of thesis is dedicated to the theoretical analysis to ensure a closer acquaintance with the true issue. Continuing practical part of the thesis is devoted to the analysis of the quality of the furniture present on the Czech market, which was carried out by means of questionnaires. Addressed were primarily manufacturers of furniture, who do not possess the marks, and consumers. For obtaining the third were referred to research supplemented by the investigation carried out by the technical services of accredited for the testing of furniture. The outputs obtained from the questionnaires were linked in the form of a synthesis of the data which describes the current situation in the section of furniture on the Czech market. After analytic-synthetic part followed the discussion, which was created with the use of study Furniture 2010 published by INCOMA GfK. The last part of the work is result, which was primarily intended to confirm or refute the hypothesis set out, where applicable, to the summary of the most important knowledge related to the quality of the furniture on the Czech market.

The aim of the work – to propose the ways and means to increase the value of fresh meat to consumers The ways to increase perceived value of fresh meat and means to implement it is based on evaluation of the importance of perceived value factors of fresh meat to consumers. The importance of meat value creating and influencing factors was evaluate by determining the concept of perceived product value to consumers, by performing analysis of construct and management process of perceived value.

Graduation theses is directed on the Management System and the characteristics of the company and its development since 2003. Theses is introduced on the Integrated Management System, which consists of the Quality Management System, the Environmental Management System and the Occupational Health and Safety Assessment Series. The theses is especially directed on the Occupational Health and Safety Assessment Series. Management System is analyzed and steps are recommended to improve these processes.