There is abundant evidence verifying that patients benefit when nurses communicate better; therefore improving team dynamics will positively impact patient care and improve nurse engagement resulting in many positive outcomes for teams. This applied action research study assessed the research question: “What is the experience of team work and team dynamics among members of a multidisciplinary nursing team from a Licensed Practical Nurse perspective?” The experiences of licensed practical nurses (LPNs) and key external leaders (KELs) are explored and analyzed drawing from current literature in the field of teams in health, organizational culture in health, and transformative learning in health. Historical and leading communication, organizational culture, and leadership theories guide this study. During focus groups and interviews, the researcher and participants were influenced to generate new knowledge and insight on team dynamics, through appreciative inquiry. Manifest and latent content analysis identified key themes within each of the subtopic themes, generating a number of recommendations for future action. Through the identification of similar and unique perspectives between the literature and participants in this study, the action research goals of empowerment and emancipation of team members was dynamically met for research participants. Keywords: nursing; team dynamics; communication; collaboration; culture; leadership

Employees at Statoil Canada participated in an action research, cooperative inquiry-based program that was designed to facilitate the reduction of their office environmental footprint. The program was designed using a combination of techniques that have been shown in previous studies to produce pro-environmental change. Almost 90% of participants that were offered the program opted to take part. During a 4-month period, participants set up individualized programs to reduce their environmental footprint in a manner of their own choosing. Results were collected both formally, through self-report data from a web-based Action Tracker, through 1 on 1 interviews and through a facilitated discussion and informally, through impromptu conversations, emails and observation. The data suggests that the program was effective in reducing environmental footprint, although it remains to be seen if the changes will be long lasting.

This research addresses the following questions: how do successful professionals cultivate boundary-spanning relationships to develop professional goods; and what lessons can be drawn from their successes? This study uses grounded theory to interpret qualitative interview data from four expert networkers to help demonstrate how successful people in various industries build relationships — and what characteristics these successful networkers have in common. Using grounded theory, five key themes emerged: uncertainty reduction, ingratiation, reciprocity, mentoring relationships and the importance of follow-up. The study of networks has a well-developed body of surrounding literature; however, the current research does little to address how individual actors successfully build the relationships upon which networks are based. Therefore, this qualitative research into the characteristics shared by successful networkers is a positive contribution to the body of knowledge concerning social network theory — and will serve as a guide for those wishing to expand their personal and business networks.

This research explores the ways in which volunteer tourism is perceived by local volunteer coordinators in communities in India and Uganda. It highlights the importance of forming a more nuanced understanding of local agency, particularly in relation to community-based tourism. Participants from Indian and Ugandan NGOs speak to what they perceive is the role, value, and purpose of hosting Western volunteers and illustrate some of the benefits and challenges. Postcolonial theory and equity theory are applied to evaluate what is still a highly inequitable global tourism structure, while alerting the reader to how some individuals are exercising control over this form of alternative tourism. By drawing on the link between development and tourism, this study explores the critical issues that participants reveal and closes with three design principles for Northern sending agencies, Southern host organizations, and volunteer tourists to consider in order that volunteer tourism may best benefit receiving communities. Key words: Alternative tourism, Volunteer tourism, India, Uganda, Development, Equity Theory, Postcolonial Theory

Extensive research suggests organizations have unique guiding principles, called core values, which play a central role in strategic decision making, sustaining high-performance cultures, and guiding organizational culture change. Although the Competing Values Framework (CVF) has been widely used to identify a standardized set of core values, it has not been used to identify unique core values at a given organizations. Unique core values help to distinguish organizations and drive market success. The present research focused on development of a technique to extend the application of the CVF to identify the core values unique to a given organization. The CVF-based Core Values Identification Technique (CCVI) was developed and empirically tested at three companies. Data collection methods included semi-structured interviews, review of documents, participant observation and the standard CVF-based Organizational Culture Assessment Instrument (OCAI). The data analysis employed grounded theory methods in conjunction with the standard OCAI analysis. The primary research result is the iteratively developed and empirically tested tool, the CCVI Technique. Secondary research results include the identification of unique core values at each of the three participating companies. Lessons learned and the rationale for making modifications to the technique based on the case studies, along with best practices for utilization and opportunities for informing organizational change efforts are discussed.

Evidence Based Librarianship (EBL) seeks for and promotes the improvement of the librarian practice through the use of the best available evidence. Strongly used in medical contexts, Evidence Based Practice can be an important tool for the development of LIS, if practice is carefully thought and wisely combined with research and theoretical reflection. In order to achieve a state of equilibrium between theories and empirical studies, a qualitative method –action research- may be applied, as a dialogue between abstract ideas and the facts and signs provided by concrete experiences. Through action research, librarians can collect the evidence –using a series of qualitative tools- and use it for building theoretical knowledge in order to improve their work and their profession. From this viewpoint, after putting something into practice they will be able to know whether it worked as expected or not, make any change if it is necessary, and test the whole process again, searching more and new evidence. The method becomes a progressive helix that leads librarians to continuously evaluate their activities and services and improve them according of their final users’ needs. Fitting these ideas in the general context of “Library 2.0” new LIS model and in the particular situation of Social Sciences libraries, the conference briefly introduces some basic ideas on how action research should be employed for collecting and using evidence in LIS.

Thesis submitted in fulfilment of the requirements for Doctor of Philosophy, University of the Witwatersrand. / In South Africa, difficulties with learners solving word problems has been a recurrent problem identified through national standardised assessments extending from Foundation Phase into the Senior Phase. As is evident globally, particular difficulties have been identified with young children solving ‘compare-type problems’ where the numbers of objects in two disjoined sets are compared. This design experiment provides empirical data of young South African learners trying to make sense of compare-type problems. The task design from this design experiment suggested that engaging learners in narrative processes where they are expected to model the problem situations and then retell and vary the word problems, to become fluent in using the sematic schemata may assist them to become more experienced and better able to make sense of compare-type problems. This finding contradicts the advice offered in official South African government documentation. The study was a three-cycle classroom-based design experiment which took place over 10 consecutive school days with Foundation Phase learners in a full service township school where the majority of learners were English Language Learners (ELLs), learning mathematics in English when their home language has not English. This study set out to research a ‘narrative teaching approach’ for a specific mathematics topic: additive relation word problems. At the heart of the study therefore, was a question relating to the efficacy of a teaching strategy: To what extent do young children’s example space of additive relations expand to include compare type word problems? This design experiment reveals that when adequately supported with careful task design and effort in monitoring and responding to learner activity, Grade 2 ELL children in a township school can improve their additive relations problem solving, in a relatively short time frame. The majority of the learners in this design experiment were able to solve compare-type problems at the end of the 10-day intervention. These learners were also able to produce evidence of movements towards more structured representations, and towards better learner explanation and problem posing using storytelling. III The design experiment intervention showed promise in expanding young children’s example space for additive relations word problems. In both cycles the mean results improved from pre-test to post-test. The gains evident immediately after the intervention were retained in a delayed post-test administered for the third cycle which showed further improvements in the mean with a reduced standard deviation. The effect sizes of the shifts in means from pre-test to post-test was 0.7 (medium) in both cycles, while the effect size of shifts in the mean from pre-test to delayed post-test was 1.3 (large). T-tests established that these shifts in means were statistically significant. The core group showed the greatest learning gains, suggesting that the intervention was most successful in ‘raising the middle’ of the class. Particular patterns of children’s reasoning about additive relations word problems are documented from the South African ELL children in this design experiment. For example many ELLs in this design experiment initially responded to compare word problems like ‘Mahlodi has 12 sweets. Moeketsi has 8 sweets. How many more sweets does Mahlodi have than Moeketsi?’ with: ‘Mahlodi has 12 sweets’. New actions and contrasts relating to additive relations are brought into focus. For example the empirical results indicated that inserting attention to 1:1 matching actions was found to be useful to helping learners to deal with static compare situations. This study has helped to extend the theoretical foundations of what is meant by a ‘narrative approach’ as the theoretical features of the narrative approach are now situated within a broader theoretical framework of orienting theories, domain specific instructional theories, and related frameworks for action. The findings of this design experiment have been promising in the local context of the focal school. Should the intervention task design be found to yield similar results in other South African Foundation Phase contexts, when implemented by teachers other than the researcher, then it may be appropriate to use the research findings to improve the guidance provided to Foundation phase teachers (in curriculum documentation and through professional development offerings). / MT2017

University of Technology, Sydney. Faculty of Business. / The discourse on knowledge management (KM) has emerged relatively recently in the field of management. Organisational and strategic theories have been developed which seek to explain the existence, boundaries, structure, management and competitive advantage of organisations based on knowledge. These theories are consistent with one thread from the overall discourse which argues that the management of knowledge within an organisation is an important activity required for maintaining competitive advantage in a hypercompetitive external environment. Despite the extensive interest in this area, there is sti11limited agreement even about some of its fundamental principles. This plurality of perspectives is due to the diversity of disciplines, theories and objectives with which the area is enriched by both academics and practitioners alike. Many independent KM initiatives have also been proposed for managerial use under the KM umbrella. Such activities include meetings, mentoring schemes, training, job rotation, site visits, conferences and exhibitions, and internal and external collaborations. Many of these initiatives are relatively autonomous and independent concepts. Generally these concepts have been first identified in the practitioner literature and it is unclear where they fit within academic frameworks. In particular, the relationship between KM initiatives and important related academic concepts such as knowledge transfer, organisationalleaming, knowledge creation and innovation is not clear. This lack of agreement, clarity and cohesion in the KM discourse naturally suggests the following research problem: What is the relationship between KM initiatives, organisationalleaming, knowledge transfer, knowledge creation innovation? Taking an organisation and strategic management theory perspective, an exploratory framework for understanding and explaining KM is developed within this thesis. Theoretically, this framework draws together perspectives from the resource-based view of the firm, organisational learning and innovation literatures to propose that the two fundamental KM processes are knowledge transfer and creation. Knowledge transfer supports learning and the utilisation of available internal and external knowledge resources within an organisation. Through knowledge transfer and learning, new knowledge can be created and organisational innovation takes place. These two processes are then integrated into Whittington, Pettigrew et al.'s (1999) framework for organisational change. Various disparate KM initiatives are also positioned within the developed framework based on whether they facilitate knowledge transfer by altering organisational boundaries, processes or structures. The essence of the developed framework is represented pictorially by a research model. This research model depicts the framework's key concepts and the relationships between them. It also begins to represent some of the complex dimensionality inherent in the framework. The research model is explored empirically using data from the Business Longitudinal Survey conducted by the Australian Bureau of Statistics. Responses from 3014 Australian businesses surveyed yearly from 1994 to 1998 are analysed using chi-squared and logistical regression statistical techniques. This sample consists of 1344 small and 1670 medium businesses across eleven industries. In empirically exploring the research model, some of the dimensionality of the framework is explored. However, the process also provides a confirmatory function by providing empirical support for many of the aspects of the framework. Statistical support was found for all elements of the research model. Odds ratios for the various KM initiatives examined ranged from 1.292 to 3.554. These results confirm the value of these initiatives for facilitating the transfer of knowledge. They also suggest that the dimensionality of these constructs represented in the model should be explored further. Of all the KM initiatives, research and development emerged as the most effective initiative for facilitating knowledge transfer and creation. This finding suggests that research and development should be the very first initiative considered by managers looking to implement a KM program. It also suggests that future research on knowledge transfer and creation should pay particular attention to this particular initiative. The logistical regression analysis demonstrated that changing organisational boundaries, processes and structures all contribute to facilitating knowledge transfer which lead to knowledge creation. These results provided support for the most important contribution of the thesis. This contribution was the development of an integrated and exploratory conceptual framework which can serve as a foundation stone for the field of KM.

When you are assigned a research paper, you will spend many hours searching the library and the Internet for materials relevant to your topic. It is important to develop a system to organize and save the information you wish to use for your paper. After completing this interactive tutorial you will be able to create a research log to organize and save the information from a web site. This flash tutorial requires a screen resolution of 1024 x 768 or higher.

published_or_final_version / abstract / toc / Clinical Oncology / Doctoral / Doctor of Philosophy