This thesis studies the characteristics of data hosted on the interplanetary name system, which is a part of the interplanetary file system. From these records, information such as file names, locations, and sizes, was investigated. Data was collected on the number of peers hosting the records, thereby determining the decentralization of the record on the network. Data on how often content on the network changes, were collected and investigated. In addition to evaluating records, a search engine was prototyped to show how to integrate the data into a system. A large part of the network was crawled and the rate of change was found to be high. Most of the peers were found to host HTML files. Most content identifiers found were hosted by more than one peer. This means that a search engine needs to be able to support text file formats and revisit peers regularly to be up-to-date with the records.

The thesis documents findings of a study conducted to develop a project based financial management system (PBFMS) whose role was viewed as a contributor to the successful delivery of projects leading to improved financial performance of small and medium construction enterprise (SMCEs). In particular, the PBFMS was viewed as a facilitator {function) for the efficient and effective conduction of the strategic management, project planning and control processes. Thus an adequate PBFMS was seen as one which, facilitates the efficient and effective delivery of projects with a view to provide enhanced enterprise performance. In pursuit of this aim, theory and practices relating to the development, operation and use of a PBFMS were investigated and analysed from both literature and field work leading to findings being reported in the thesis. In addition, the actual financial management systems of SMCEs were investigated to determine the extent to which their attributes match those of the proposed PBFMS model. The motivation for embarking on the study was brought about by three aspects observed in Botswana. Firstly, was the frequently documented poor delivery of projects, that is, for a sustained period of time, projects were being delivered beyond stipulated times, above agreed cost, and below specified quality. In some worst scenarios, projects were being abandoned at various stages execution but before completion. Secondly, the investigation was also prompted by the frequent financial failures of enterprises that were being recorded in the construction industry. Thirdly, the conduct of the proprietors of the construction enterprises was also frequently circumspect, particularly in matters relating to financial management. Thus in pursuing the study, a number of premises were made. Firstly, the financial management systems of the SMCEs were considered inadequate to fulfil their functions, that is, they were incapable of facilitating the strategic management, project planning and control process. It was also speculated that management of SMCEs were not committed to the PBFMS i.e. they did not participate, get involved and did not comply with the policies regarding the planning, developing, and operation of financial management systems. As a result, PBFMS were unable to play their role of facilitating to the successful delivery of projects for improved contribution to the financial performance of SMCEs. The second premise was that financial models available are either too generic to guide SMCEs in financial management matters or the strategic component is not linked to the operational plans to execute the strategy. For those which are meant for construction enterprises, they normally prescribe practices for project planning and control without including the strategic element and vice versa. In essence there is a gap in each of the models available for use by the SMCEs. It is the closing of this perceived gap in knowledge that the results of the thesis contribute in finding a solution to the mentioned problem. Thus the study aimed at answering two research questions: (i) Do SMCEs have adequate PBFMS that facilitate the effective delivery of projects for enhanced financial performance? and (ii) Is there a relationship between the adequacy PBFMS and poor performance of SMCEs? To facilitate the answering of these two question two hypothesis were formulated namely: Hoi: The PBFMS of SMCEs are adequate to facilitate the delivery of projects; and Ho2: The adequacy of the PBFMS is positively correlated with the performance of SMCEs. To test the two questions a research process was planned and executed in several steps. Firstly, a survey strategy using the questionnaire was selected as the most appropriate method to provide a snap shot of the existence of attributes of PBFMS and to investigate associated practices relating to their development and operation. The method was considered more appropriate and effective in gathering large data in a short space of time in line with the doctoral time framework. Construction enterprises registered with Public Procurement and Asset Disposal Board (PPADB) for building and civil work in classes A, B, C and D were surveyed. The internal quantity surveyor, estimator or accountant were requested to respond on matters relating PBFMS on behalf of the SMCEs. The sampling frame from which the SMCEs considered for study were obtained from the two government departments which work closely with PPADB, the Department of Building and Engineering Services (DBES) and Department of Roads (DR). The sample sizes for each group category (small and medium) were determined using Krajcie and Morgan (1970) table. Stratified and systematic random sampling was used to select the identity of the members to form a sample fro study from the sampling frame. The second step was to design the questionnaire to probe the three aspects identified as constituting the PBFMS namely the strategic management; project planning and control; and management commitment. Essentially the questionnaire sought to investigate the knowledge, tools, techniques, practices, opinions and attitudes of those who design, develop, operate and use the PBFMS in the SMCEs. To ensure a high quality design, the questionnaire was given to experts in the subject area to provide some comments on its suitability and was also piloted on four enterprises. Data collected was analysed using mainly the SPSS software and involved application of various statistical techniques including cross-tabs, ratio analysis, ttests and correlational tests. A total of 101 completed questionnaires were received, made up of 55% and 46% small and medium enterprises, respectively. The demographic profile of SMCEs confirmed some of the expected results, for example, majority (59%) of the respondents were owner/managers confirming the dominance of the owner in SMCEs. Majority of SMCEs (59%) were more than 9 years old, with medium enterprises being more mature (60% older than 9 years) than the small sized enterprises (49% older than 9 years). Majority (56%) of SMCEs had 10 or more employees, with medium sized enterprises having more employees (75% with 10 or more) than the small sized enterprises (42% with 10 or more). SMCEs performed more of building work alone (48%) than both building and civil work (48%) or maintenance (11%) and no enterprise performed civil work (0%) alone. Majority of SMCEs (65%) acted as main contractors as opposed to sub-contractors, though as expected sub-contracting was seen more in small (20%) than medium (10%) enterprises. Lastly, the public sector (central and local authorities) provided majority (65%) of the SMCEs jobs. However, if parastatals which are wholly owned by government were added, the public sector job market adds up to 73% (65%+8%). The testing of the major two major hypothesis resulted in the following conclusion. The results indicated that the first hypothesis was supported, that is, in a majority of SMCEs operating in Botswana the PBFMS were found to be adequate in facilitating the delivery of projects. The results were therefore not in agreement with the basic premise made at the commencement of the study. In view of the finding, it suggests that SMCEs in Botswana have adequate systems that support the efficient and effective project planning and control. Secondly, management is committed to the 'welfare' of the PBFMS in terms of complying and supporting their development and operation. However, like any human endeavour, there are weaknesses in the PBFMS, for example, they were found inadequate in facilitating the strategic management process, including lack of linking the process to the operational process in order to execute the strategy. They were also found weak in one of the most crucial process of project management; that of project control. The second major investigation showed a weak link between the adequacy of a PBFMS and performance. Secondly, the results also indicated that the SMCEs which had adequate PBFMS performed better than their counterparts. The first results were not surprising since the cause of poor performance were shown as three pillars (business environment, client/representatives and enterprise factors). However, the second results emphasise that SMCEs with adequate PBFMS posted better performance than their counterparts with inadequate systems. In this way the role of PBFMS in contributing to better performance was illustrated by the results. Some recommendations are proposed resulting from the findings and how to achieve a deeper understanding of the subject. Firstly, SMCEs should pay more attention to matters pertaining to strategic management to ensure a long-term view of their enterprises. Secondly, when a strategic plan is developed, it must be implemented through operational plans as a means of executing the strategy. Thirdly, concerted effort should made in ensuring that the projects are controlled as it is the only way to achieve sustained profitability and satisfied customers. Fourthly, as a way of providing a deeper understanding of the subject, it is suggested a longitudinal study could be undertaken to yield a more encompassing investigation than a cross sectional study which captured only one business cycle of the industry (down turn). Lastly, the study could be replicated in another industry with a similar profile like the construction industry in Botswana, for example, Namibia or/and the study could include large enterprises to provide means of comparing the different profiles of enterprises. / Business Management / D. B. L.

Made available in DSpace on 2015-12-03T18:35:22Z (GMT). No. of bitstreams: 1 Edison_Roseno.pdf: 1302523 bytes, checksum: 3c2d7aac5ffdf47d7543adf1db7fb874 (MD5) Previous issue date: 2012-05-30 / Accounting in Brazil has undergone profound changes with the recent adaptation to international standards and because of the constant process of computerization of accounting and tax imposed by tax legislation, arises in this context called the \"SPED\", Public Digital Bookkeeping System, created by the Federal Government in 2007, to replace manual bookkeeping paper to digital. Once put into operation the system, companies subject to the delivery of these bonds will provide information via digital files to government oversight (City, State and Federal). With the implementation of these projects, companies will experience significant impacts in their practices Internal Control and Risk Management. Against this backdrop, this study aimed to: \"Check in the perception of the interviewees, to what extent were affected practices Internal Controls and Risk Management of three companies participating in the Pilot Project of the Internal Revenue Service in the implementation of SPED Accounting.\" To achieve this qualitative study was undertaken of documentary and bibliographic character. Data were obtained from the three professional companies that participated in the pilot project, collected using an interview script, with analysis of the results assessed by the technique of content analysis. It was found that the main impacts on the deployment layout Accounting SPED were the adaptation of integrated systems and the transition of the Chart of Accounts of the Company with the Chart of Accounts Reference imposed by the government due to the large volume of information generated in the systems. The survey found that companies practiced a policy of internal controls, in order to monitor and control departmental procedures and measured the risks incurred in the implementation of Accounting SPED. As for risk management, it was found that at the time of project implementation SPED Accounting, had not adopted policies to measure and mitigate the flow of information in the consolidated accounting and tax accounting / A Contabilidade brasileira tem passado por profundas altera????es com a recente adequa????o ??s normas internacionais e devido ao constante processo de informatiza????o dos processos cont??beis e fiscais impostos pela legisla????o tribut??ria. Surge neste contexto o chamado \"SPED\", Sistema P??blico de Escritura????o Digital, criado pelo Governo Federal em 2007, para substituir a escritura????o manual em papel para a digital. Uma vez implatado o sistema, as Empresas sujeitas ?? entrega dessas obriga????es fornecer??o informa????es por meio de arquivos digitais aos ??rg??os governamentais de fiscaliza????o (Municipal, Estadual e Federal). Com a implanta????o desses projetos, as empresas sofrer??o significativos impactos em suas pr??ticas de Controle Interno e Gest??o de Riscos. Diante desse cen??rio, a presente pesquisa teve como objetivo: \"Verificar na percep????o dos sujeitos entrevistados, em que medida foram afetadas as pr??ticas de Controles Internos e Gest??o de Riscos de tr??s empresas participantes do Projeto Piloto da Receita Federal na implanta????o do SPED Cont??bil\". Para atingir este objetivo foi realizada pesquisa qualitativa, de carater documental e bibliogr??fico. Os dados foram obtidos junto a profissionais das tr??s empresas que participaram do projeto piloto, coletados por meio de um roteiro de entrevista, com an??lises dos resultados avaliados pela t??cnica de an??lise de conte??do. Constatou-se que os principais impactos na implanta????o ao layout do SPED Cont??bil foram a adapta????o dos sistemas integrados e a transi????o do Plano de Contas da Empresa com o Plano de Contas Referencial imposto pelo Governo, devido ao grande volume de informa????es geradas nos sistemas. A pesquisa constatou que as empresas praticavam a politica de controles internos, com objetivo de fiscalizar e controlar os procedimentos internos dos departamentos e que mensuravam os riscos ocorridos na implanta????o do SPED Cont??bil. Quanto ?? gest??o de riscos, constatou-se que na ??poca da implanta????o do projeto SPED Cont??bil, n??o havia pol??ticas adotadas para mensurar e mitigar os riscos dos fluxos das informa????es cont??beis e fiscais consolidadas na Contabilidade

Orientador: Mariângela Spotti Lopes Fujita / Banca: Maria Isabel Asperti Nardi / Banca: Nair Yumiko Kobashi / Resumo: A política de indexação deve ser constituída de estratégias pertinentes ao alcance dos objetivos de recuperação do sistema de informação. Isto porque, sob o ponto de vista do sistema, a indexação é reconhecida com sua parte mais importante dentro dos procedimentos realizados para o tratamento da informação, pois condiciona os resultados das estratégias de busca. O indexador tem a função primordial de compreender o documento ao realizar uma análise conceitual que represente adequadamente seu conteúdo, de modo que ocorra correspondência entre o índice e o assunto pesquisado pelo usuário. Para isso, existem os manuais de indexação que devem refletir a política de indexação do sistema de informação e a realidade de trabalho do indexador. No entanto, devido à literatura escassa sobre política de indexação, procurou-se obter por meio da experiência do indexador mais subsídios sobre o tema. Nossos objetivos operacionais são: analisar o contexto do indexador e investigar seu conhecimento sobre política de indexação por meio da metodologia de leitura como evento social/protocolo verbal em grupo. Dessa maneira poderemos atingir nosso objetivo final que é tentar preencher uma lacuna teórica sobre política de indexação. Primeiramente, realizou-se uma primeira coleta de dados com três indexadoras de duas bibliotecas universitárias de Marília - SP das áreas de Medicina e Direito que não estão subordinadas à nenhum sistema de informação maior. Essa coleta teve como objetivos verificar a aplicabilidade da metodologia para os fins desta dissertação e servir como modelo quanto à forma de aplicação do método e conduta durante a coleta dos dados. Posteriormente, realizou-se uma segunda coleta de dados com duas indexadoras e duas gerentes de duas bibliotecas universitárias da área de Odontologia, consideradas núcleos básicos... (Resumo completo, clicar acesso eletrônico abaixo) / Abstract: The indexing policy must be constituted of pertaining strategies being appropriate to the information system retrieval objectives. That's because under the system viewpoint indexing is recognized as its most important part within the procedures carried on to treating information once it influences the results of searching strategies. The indexer has the primary function of understanding the document while carrying on a conceptual analysis that properly represents its contents so that correspondence occur between the index and the subject searched by users. For that, there are indexing manuals that must represent the information system indexing policy and the reality of the indexer work. However, due to scarce literature on indexing policy it was aimed to obtain more subsides on the subject through the indexer practical experience. Our operational objectives are: analyzing the indexer context and investigating his/her knowledge on indexing policy through the methodology of reading as a social event/verbal protocol in groups. Thus we can reach our final goal of trying to fill a theoretical gap on indexing policy. First, it was carried on a primary data collecting with three indexers in two university libraries in Marília - SP, that are not subordinate to any larger information system, on the areas of Medicine and Law. That collecting had as goals verifying the methodology applicability towards the ends of this thesis and serve as a model in relation to the way of method application and carrying on during data collecting. Afterwards, it was carried on a second data collecting with two indexers and two university libraries managers on the Dentistry area, considered basic centers by Sistema de Informação Especializado em Odontologia (SIEO) to which they are subordinate. The results obtained from the analysis... (Complete abstract, click electronic address below) / Mestre

Diese Diplomarbeit führt kurz in das Thema Information Retrieval mit den Schwerpunkten Evaluation und Evaluationskampagnen ein. Im Anschluss wird anhand der Nachteile eines vorhandenen Retrieval Systems ein neues Retrieval Framework zur experimentellen Evaluation von Ansätzen aus dem Information Retrieval entworfen und umgesetzt. Die Komponenten des Frameworks sind dabei so abstrakt angelegt, dass verschiedene, bestehende Retrieval Systeme, wie zum Beispiel Apache Lucene oder Terrier, integriert werden können. Anhand einer Referenzimplementierung für den ImageCLEF Photographic Retrieval Task des ImageCLEF Tracks des Cross Language Evaluation Forums wird die Funktionsfähigkeit des Frameworks überprüft und bestätigt.

數位人文是近年來數位科技應用的一種重要趨勢，是一個結合數位技術與人文研究的新興領域，透過資訊科學的技術並結合大量數位化的文史資料，輔助文史學者進行較深入的人文研究，彌補並獲得在數位化之前無法用人工逐一比對所觀察到的現象或新的詮釋。 本研究以「中國近現代思想及文學史專業數據庫」的大量文史資料作為基礎，希望建構出一個能協助文史學者對中國近現代史的歷史觀念或現象較有效率的進行分析之檢索系統。本系統讓研究者可以透過具代表性的檢索詞彙與檢索條件搜尋出與欲研究的議題相關的文獻集合，再利用PAT Tree(Patricia tree)技術與自身的專業知識，擷取出研究議題底下的專業關鍵詞彙，並針對有興趣的關鍵詞彙或關鍵詞彙組合進行相關的時序分析，提供研究者以不同的面向觀察並詮釋出新的趨勢和結論。 我們找了一些具有文史工作相關背景經驗的使用者來實際使用本系統，並進行系統滿意度的評估，從評估的結果得知大部份的使用者都給了不錯的滿意度回饋，顯示本系統對於研究者在進行相關的文史研究上，可以達到一定程度的助益。 / In recent years, digital humanities have become an important trend of the application of information technologies. It’s an emerging field by combining information technologies with humanities studies. Historians can make intensive humanities studies through the combination of information science technologies and numerous digitized historical data, finding the new historical phenomenon that cannot be obtained by manual handling the historical data. In this paper, we construct an information retrieval and analysis system based on the text material available at the Database for the Study of Modern Chinese Thought and Literature that can help historians to make historical studies more efficiently. The system can let historians find the key documents which are related to the historical studies they make by representative search word. Besides, the system can use the PAT Tree (Patricia tree) method to extract useful keywords, with the help of historians to finalize the keyword selection. The system can also do the time analysis of one keyword or two keywords and help historians make new conclusions of historical studies. We let some people who have historical work experience use the system and let them evaluate the system. Most of the evaluation results are good. It means that the system can help historians to make historical studies more efficiently.

[Truncated abstract] Rumours can lead to unpredictable events: the manner in which an organisation responds to a commercial rumour can alter its reputation, and can affect its profitability as well as, ultimately, its survival. Commercial rumours are now a prominent feature of the business environment. They can emerge from organisational change, pending workforce layoffs, mergers, and changes to management, in addition, commercial rumours can lower morale and undermine productivity. There are several well-known examples of commercial rumours that have been, or continue to be, circulated. Commercial rumours are typically either about a conspiracy or contamination issue. Conspiracy rumours usually target those organisational practices or policies which are identified as undesirable by the stakeholders. This form of rumour is often precipitated by situations where people do not have all the information about a situation, for example the rumour about Proctor & Gamble being run by the Moonies. Snapple, the soft drink company, was rumoured in 1992 to be supporting the Ku Klux Klan in closing abortion clinics. Contamination rumours are wide-ranging and typically have revulsion theme, such as McDonald’s "worms in the burger", Pop Rock’s candies which exploded in the stomach, and poison in Herron’s paracetamol . . . Marketers suggest that web sites Commerical Rumour Responses on the Web represent the future of marketing communications on the Internet. The key implication of this study for organisations is when faced with a negative rumour, specific and selected Web pages can be used manage company’s stakeholders recall the rumour and organisational stakeholders can be persuaded by the company’s rumour response strategies.

Techn. University, Diss., 2006--Darmstadt.

The thesis documents findings of a study conducted to develop a project based financial management system (PBFMS) whose role was viewed as a contributor to the successful delivery of projects leading to improved financial performance of small and medium construction enterprise (SMCEs). In particular, the PBFMS was viewed as a facilitator {function) for the efficient and effective conduction of the strategic management, project planning and control processes. Thus an adequate PBFMS was seen as one which, facilitates the efficient and effective delivery of projects with a view to provide enhanced enterprise performance. In pursuit of this aim, theory and practices relating to the development, operation and use of a PBFMS were investigated and analysed from both literature and field work leading to findings being reported in the thesis. In addition, the actual financial management systems of SMCEs were investigated to determine the extent to which their attributes match those of the proposed PBFMS model. The motivation for embarking on the study was brought about by three aspects observed in Botswana. Firstly, was the frequently documented poor delivery of projects, that is, for a sustained period of time, projects were being delivered beyond stipulated times, above agreed cost, and below specified quality. In some worst scenarios, projects were being abandoned at various stages execution but before completion. Secondly, the investigation was also prompted by the frequent financial failures of enterprises that were being recorded in the construction industry. Thirdly, the conduct of the proprietors of the construction enterprises was also frequently circumspect, particularly in matters relating to financial management. Thus in pursuing the study, a number of premises were made. Firstly, the financial management systems of the SMCEs were considered inadequate to fulfil their functions, that is, they were incapable of facilitating the strategic management, project planning and control process. It was also speculated that management of SMCEs were not committed to the PBFMS i.e. they did not participate, get involved and did not comply with the policies regarding the planning, developing, and operation of financial management systems. As a result, PBFMS were unable to play their role of facilitating to the successful delivery of projects for improved contribution to the financial performance of SMCEs. The second premise was that financial models available are either too generic to guide SMCEs in financial management matters or the strategic component is not linked to the operational plans to execute the strategy. For those which are meant for construction enterprises, they normally prescribe practices for project planning and control without including the strategic element and vice versa. In essence there is a gap in each of the models available for use by the SMCEs. It is the closing of this perceived gap in knowledge that the results of the thesis contribute in finding a solution to the mentioned problem. Thus the study aimed at answering two research questions: (i) Do SMCEs have adequate PBFMS that facilitate the effective delivery of projects for enhanced financial performance? and (ii) Is there a relationship between the adequacy PBFMS and poor performance of SMCEs? To facilitate the answering of these two question two hypothesis were formulated namely: Hoi: The PBFMS of SMCEs are adequate to facilitate the delivery of projects; and Ho2: The adequacy of the PBFMS is positively correlated with the performance of SMCEs. To test the two questions a research process was planned and executed in several steps. Firstly, a survey strategy using the questionnaire was selected as the most appropriate method to provide a snap shot of the existence of attributes of PBFMS and to investigate associated practices relating to their development and operation. The method was considered more appropriate and effective in gathering large data in a short space of time in line with the doctoral time framework. Construction enterprises registered with Public Procurement and Asset Disposal Board (PPADB) for building and civil work in classes A, B, C and D were surveyed. The internal quantity surveyor, estimator or accountant were requested to respond on matters relating PBFMS on behalf of the SMCEs. The sampling frame from which the SMCEs considered for study were obtained from the two government departments which work closely with PPADB, the Department of Building and Engineering Services (DBES) and Department of Roads (DR). The sample sizes for each group category (small and medium) were determined using Krajcie and Morgan (1970) table. Stratified and systematic random sampling was used to select the identity of the members to form a sample fro study from the sampling frame. The second step was to design the questionnaire to probe the three aspects identified as constituting the PBFMS namely the strategic management; project planning and control; and management commitment. Essentially the questionnaire sought to investigate the knowledge, tools, techniques, practices, opinions and attitudes of those who design, develop, operate and use the PBFMS in the SMCEs. To ensure a high quality design, the questionnaire was given to experts in the subject area to provide some comments on its suitability and was also piloted on four enterprises. Data collected was analysed using mainly the SPSS software and involved application of various statistical techniques including cross-tabs, ratio analysis, ttests and correlational tests. A total of 101 completed questionnaires were received, made up of 55% and 46% small and medium enterprises, respectively. The demographic profile of SMCEs confirmed some of the expected results, for example, majority (59%) of the respondents were owner/managers confirming the dominance of the owner in SMCEs. Majority of SMCEs (59%) were more than 9 years old, with medium enterprises being more mature (60% older than 9 years) than the small sized enterprises (49% older than 9 years). Majority (56%) of SMCEs had 10 or more employees, with medium sized enterprises having more employees (75% with 10 or more) than the small sized enterprises (42% with 10 or more). SMCEs performed more of building work alone (48%) than both building and civil work (48%) or maintenance (11%) and no enterprise performed civil work (0%) alone. Majority of SMCEs (65%) acted as main contractors as opposed to sub-contractors, though as expected sub-contracting was seen more in small (20%) than medium (10%) enterprises. Lastly, the public sector (central and local authorities) provided majority (65%) of the SMCEs jobs. However, if parastatals which are wholly owned by government were added, the public sector job market adds up to 73% (65%+8%). The testing of the major two major hypothesis resulted in the following conclusion. The results indicated that the first hypothesis was supported, that is, in a majority of SMCEs operating in Botswana the PBFMS were found to be adequate in facilitating the delivery of projects. The results were therefore not in agreement with the basic premise made at the commencement of the study. In view of the finding, it suggests that SMCEs in Botswana have adequate systems that support the efficient and effective project planning and control. Secondly, management is committed to the 'welfare' of the PBFMS in terms of complying and supporting their development and operation. However, like any human endeavour, there are weaknesses in the PBFMS, for example, they were found inadequate in facilitating the strategic management process, including lack of linking the process to the operational process in order to execute the strategy. They were also found weak in one of the most crucial process of project management; that of project control. The second major investigation showed a weak link between the adequacy of a PBFMS and performance. Secondly, the results also indicated that the SMCEs which had adequate PBFMS performed better than their counterparts. The first results were not surprising since the cause of poor performance were shown as three pillars (business environment, client/representatives and enterprise factors). However, the second results emphasise that SMCEs with adequate PBFMS posted better performance than their counterparts with inadequate systems. In this way the role of PBFMS in contributing to better performance was illustrated by the results. Some recommendations are proposed resulting from the findings and how to achieve a deeper understanding of the subject. Firstly, SMCEs should pay more attention to matters pertaining to strategic management to ensure a long-term view of their enterprises. Secondly, when a strategic plan is developed, it must be implemented through operational plans as a means of executing the strategy. Thirdly, concerted effort should made in ensuring that the projects are controlled as it is the only way to achieve sustained profitability and satisfied customers. Fourthly, as a way of providing a deeper understanding of the subject, it is suggested a longitudinal study could be undertaken to yield a more encompassing investigation than a cross sectional study which captured only one business cycle of the industry (down turn). Lastly, the study could be replicated in another industry with a similar profile like the construction industry in Botswana, for example, Namibia or/and the study could include large enterprises to provide means of comparing the different profiles of enterprises. / Business Management / D. B. L.

Made available in DSpace on 2014-06-11T19:26:44Z (GMT). No. of bitstreams: 0 Previous issue date: 2004-05-13Bitstream added on 2014-06-13T18:30:28Z : No. of bitstreams: 1 rubi_mp_me_mar.pdf: 344416 bytes, checksum: 20187904ceffaa406ba541089c201b49 (MD5) / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) / A política de indexação deve ser constituída de estratégias pertinentes ao alcance dos objetivos de recuperação do sistema de informação. Isto porque, sob o ponto de vista do sistema, a indexação é reconhecida com sua parte mais importante dentro dos procedimentos realizados para o tratamento da informação, pois condiciona os resultados das estratégias de busca. O indexador tem a função primordial de compreender o documento ao realizar uma análise conceitual que represente adequadamente seu conteúdo, de modo que ocorra correspondência entre o índice e o assunto pesquisado pelo usuário. Para isso, existem os manuais de indexação que devem refletir a política de indexação do sistema de informação e a realidade de trabalho do indexador. No entanto, devido à literatura escassa sobre política de indexação, procurou-se obter por meio da experiência do indexador mais subsídios sobre o tema. Nossos objetivos operacionais são: analisar o contexto do indexador e investigar seu conhecimento sobre política de indexação por meio da metodologia de leitura como evento social/protocolo verbal em grupo. Dessa maneira poderemos atingir nosso objetivo final que é tentar preencher uma lacuna teórica sobre política de indexação. Primeiramente, realizou-se uma primeira coleta de dados com três indexadoras de duas bibliotecas universitárias de Marília - SP das áreas de Medicina e Direito que não estão subordinadas à nenhum sistema de informação maior. Essa coleta teve como objetivos verificar a aplicabilidade da metodologia para os fins desta dissertação e servir como modelo quanto à forma de aplicação do método e conduta durante a coleta dos dados. Posteriormente, realizou-se uma segunda coleta de dados com duas indexadoras e duas gerentes de duas bibliotecas universitárias da área de Odontologia, consideradas núcleos básicos... / The indexing policy must be constituted of pertaining strategies being appropriate to the information system retrieval objectives. That's because under the system viewpoint indexing is recognized as its most important part within the procedures carried on to treating information once it influences the results of searching strategies. The indexer has the primary function of understanding the document while carrying on a conceptual analysis that properly represents its contents so that correspondence occur between the index and the subject searched by users. For that, there are indexing manuals that must represent the information system indexing policy and the reality of the indexer work. However, due to scarce literature on indexing policy it was aimed to obtain more subsides on the subject through the indexer practical experience. Our operational objectives are: analyzing the indexer context and investigating his/her knowledge on indexing policy through the methodology of reading as a social event/verbal protocol in groups. Thus we can reach our final goal of trying to fill a theoretical gap on indexing policy. First, it was carried on a primary data collecting with three indexers in two university libraries in Marília - SP, that are not subordinate to any larger information system, on the areas of Medicine and Law. That collecting had as goals verifying the methodology applicability towards the ends of this thesis and serve as a model in relation to the way of method application and carrying on during data collecting. Afterwards, it was carried on a second data collecting with two indexers and two university libraries managers on the Dentistry area, considered basic centers by Sistema de Informação Especializado em Odontologia (SIEO) to which they are subordinate. The results obtained from the analysis... (Complete abstract, click electronic address below)